Best Western Grand Baymen Gardens

Hotels
Best Western
7.9 (159 reviews)
#18 Hurricane Street , San Pedro , bz

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean room
Great amenities
Cons:
Issues with cleanliness
Value for money complaints
Problems with services like breakfast

Categories

Cleanliness
6.85
Noted issues with cleanliness in the facility and complaints about the shower.
Service
8.85
Staff was friendly, helpful, and made effort to celebrate a guest's birthday.
Location
8.85
Great location close to town and ferry, praised by several reviews.
Room Quality
7.35
Room was clean but there were comfort issues with the main bed.
Amenities
8.35
Amenities like the gym and pool were well received; however, bike rentals were not available.
Value for Money
6.85
Guests felt misled by pricing and poor service offerings impacted perceived value.
Food and Beverage
7.85
Breakfast service constraints negatively impacted experience despite good food quality.
Overall Experience
8.25
Mixed feelings due to both positive staff interactions and significant service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 05:09

Property Description

Sustainable 3-Star Accommodation near San Pedro Beach

Luxurious Amenities: Enjoy the outdoor swimming pool, fitness room, and pool bar at Best Western Grand Baymen Gardens.

Culinary Delights: Indulge in Caribbean cuisine at the family-friendly restaurant offering dinner, brunch, and cocktails.

Convenient Location: Just 400 meters from San Pedro Beach, with free WiFi, parking, and access to a tennis court, this aparthotel is the perfect tropical getaway.

Book your stay at Best Western Grand Baymen Gardens for a memorable and relaxing experience!

Important information:

Please note that the Front Desk is only available to guests from 8:00 a.m. to 6:00 p.m. Please call or email the property in advance if you are checking-in outside of this time frame to arrange key issuance.

The property is next to the San Pedro John Grief airstrip and there is the sound of small planes as they land.

There is a pet fee of 25.00$ USGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: SPR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 159 reviews
Cleanliness: 6.85
Service: 8.85
Location: 8.85
Room Quality: 7.35
Amenities: 8.35
Value for Money: 6.85
Food and Beverage: 7.85
Overall Experience: 8.25
A
Abdul couple bz
9
2026-04-14 via Nuitee
J
Jalen solo_traveller bz
9
2026-04-09 via Nuitee
S
Sujeidi family_with_children us
8
Bien
Pros:

La piscina no estaba toda habilitada,pero estuvo genial, la habitación era cómoda y el servicio de limpieza estuvo impecable y la ubicación está un poco alejado del centro pero la tranquilidad para dormir sin bulla es mejor

Cons:

El desayuno es algo básico y el restaurante del hotel, en realidad no es del hotel.. Fuimos en días festivos y estaba cerrado.
Sin embargo el señor que atiende es super amable

2026-04-06 via Nuitee
A
Amin family_with_children gt
7
2026-04-02 via Nuitee
A
Alan extended_group mx
10
2026-03-31 via Nuitee
K
Kamil family_with_children pl
9
Super na zwiedzanie wyspy :)
Pros:

Świetna obsługa, każda nasza prośba była załatwiona od ręki i na najwyższym poziomie. Klimat basenu i baru nad basenem jest niepowtarzalny. Herbert (tak sądzę, bo w sumie nie wymieniliśmy się imionami) i Jack sprawiają że hotel ma duszę i poza fajnym poziomem pojawia się serdeczność i humor.

Cons:

Blisko lotniska. Po wyjeździe nie mogłem zasnąć bo nie słyszałem samolotów. Trochę na uboczu, ale rekompensował to ceną.

2026-03-28 via Nuitee
A
Arjay solo_traveller bz
5
2026-03-24 via Nuitee
X
xavier family_with_children fr
6
Cher pour ce que c’est.
Pros:

Le personnel et le bar et son gérant

Cons:

Loin de la ville, il faut compter 10$ à chaque aller simple en taxi.
Des crottes de chiens dans le jardin qui borde la piscine

2026-03-19 via Nuitee
J
Jillian family_with_children bz
1
Pros:

Was horrible

Cons:

Walk was too far

2026-03-15 via Nuitee
T
Tatiana family_with_children mx
6
Pros:

Сам номер неплохой, все есть, душ исправный. Очень душевный бармен работает в баре у бассейна. Очень удобное расположение, но есть одно но... За мангровыми зарослями находится взлетно-посадочная полоса. Самолеты начинают летать с 8 утра до 7 вечера

Cons:

Во-первых, часть корпусов находится рядом со строящимся корпусом. Весь этаж, стены, двери или балкон номера усыпаны строительным мусором и цементом. Я хотела посидеть на балконе, а он весь в грязи и с видом на стройку. Доступ к стройке вообще не контролируется, туда может попасть любой человек.
Во-вторых, это было ужасно, но у нас в номере срабатывала пожарная сигнализация каждые 15 минут в течение 4 часов с 8 вечера до полуночи и орала она на весь корпус. И в это время на территории отеля не было ни одного работника, а ресепшен вообще был закрыт. Хотя при заселении нам дали номер для связи с ресепшн по WhatsApp, и сказали, что также можно звонить из комнаты в любое время. Кстати, в комнате телефон был не подключен к сети. На WhatsApp на звонки и сообщения никто не отвечал. То есть ситуацию никак не решить.

2026-03-10 via Nuitee
J
James couple us
9
Just fine at very good price.
Pros:

Complimentary breakfast very nice at pool area. Bartender very entertaining. Pool lovely. Office staff super. Coffee in room and plenty of drinking water. Publics supermarket 2 blocks.

Cons:

Elevator out of service.

2026-03-02 via Nuitee
C
Contreras family_with_children bz
10
2026-02-27 via Nuitee
T
Tina couple ca
8
Short but good!
Pros:

Good size room comfortable bed gpod shower water pressure clean !

Cons:

More pool lounger chairs with umbrellas!

2026-02-24 via Nuitee
Y
Yoav couple il
3
This hotel delivers the quality of a basic hostel at a luxury price. We will not be returning and cannot recommend it to
Cons:

A very disappointing experience – High price for poor service and maintenance
We stayed at this hotel for 3 nights and left feeling extremely frustrated. For the high price we paid, we expected a premium experience, but instead, we received sub-par service and poor facilities.
1. Lack of Privacy & Noise: The rooms have thin connecting doors that offer zero soundproofing. We could hear every conversation and movement from our neighbors, which was very intrusive. Furthermore, we were told by reception that there was no construction nearby, only to be woken up at 7:00 AM by loud drilling and renovation noise right next to our room.
2. Cleanliness & Maintenance: Our room was visibly dirty upon arrival. The pool area, which we were looking forward to, was so poorly maintained and dirty that it was unpleasant to even sit there, let alone swim.
3. Poor Service: When we complained about the noise and the state of the room, the staff seemed lost and unhelpful. Eventually, they agreed to move us to a different room, but when we asked for help moving our luggage, they simply said they "didn't have enough manpower" to assist us. This is unacceptable for a hotel in this price range.
4. Facilities & Breakfast: The gym felt like a crowded local public gym rather than a private hotel facility. As for breakfast, it was very underwhelming; many items listed on the menu were unavailable every single morning, and the overall food quality was disappointing.

2026-02-23 via Nuitee
J
Julio allan family_with_children gt
10
2026-02-11 via Nuitee
R
Roberta extended_group ca
7
Definitely a 2 star. The staff was very helpful.
Pros:

I had a 2 bedroom unit and a 1 bedroom with sofa bed. The 2 bedroom was very spacious, clean and beds comfortable. The 1 bedroom with sofa bed was clean. But this unit did not have a sofa bed, it was a futon. Very uncomfortable for sleeping on.
Bedding and towels were changed daily if you wanted.

Cons:

Pool furniture was very much lacking. Only 2 chairs that were not broken. All the rest of chairs had broken arms on them. The lounge chairs were definitely needing to be replaced. All 8 of them.
Water pressure was quite low. I had rented 2 units in 2 different buildings. One building had no water for a day and a half. No notice given.
Kitchen was poorly equipped. Very hard to cook in the room as very few baking dishes, cook sheets and utensils.

2026-02-10 via Nuitee
A
Andrew couple gb
8
2026-01-30 via Nuitee
A
Andrew solo_traveller gb
8
2026-01-27 via Nuitee
S
sandro family_with_children br
7
Pros:

Do conforto do quarto

Cons:

Localização e o hotel estava em obra não terminada

2026-01-21 via Nuitee
S
Shelley couple gb
6
Beware the building work.
Pros:

Initially we were shown to a room in Fleet (F) block. The room & balcony were swamped by the building being built exactly adjacent. All grey concrete. No other view!!! That was all you could see. Thankfully we were upgraded to another room. Graziela was very professional & realistic. Best Western should not accept bookings for these rooms while building work is in progress in 2026!
The pool area is nice & the location is great for the Belize City ferry. The airport is adjacent which is also fun if you like planes.
Staff are really friendly & helpful.

Cons:

Do check where your room is located. Avoid Fleet block in 2026!

2026-01-20 via Nuitee