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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Room service
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Terrace
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Garden
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Bar
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Meeting/banquet facilities
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Currency exchange
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Temporary art galleries
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Hotel Monte Carlo, located in Maputo, offers air-conditioned rooms with modern amenities such as a flat-screen TV and a safety deposit box. The rooms are elegantly furnished and provide a comfortable stay for guests.
Relaxation and Dining
Guests can unwind by the outdoor swimming pool or enjoy a meal at the on-site restaurant. The hotel also features a bar where visitors can socialize and sip on refreshing beverages. The terrace, garden, and shared lounge provide additional spaces for relaxation and leisure.
Convenient Services
With a 24-hour front desk, airport transfers, and free WiFi, Hotel Monte Carlo ensures a seamless stay for all guests. The accommodation also offers room service and serves continental or halal breakfast options. Book your stay now and experience luxury in Maputo.
A deposit may be required at the property.
Location
Guest Reviews
La propreté
Não gostei de nada
Pessimo
The hotel was very affordable and had most amenities for a very comfortable stay within a stone-throw away from many city requirements. The hotel staff allowed us to check-in an hour earlier than the ordinary time, which was very accommodating.
Location
Breakfast was bad
Had to walk to second floor lifts not working
Asked for hangers couldn’t get
Given 1 tea bag not sure if we were supposed to share the teabag
Toilets without toilet papers
Was stuck in the toilet for +_ 30 minutes waiting for someone to pass by who can go get toilet paper for me
Cleanliness
The staff service
Qualidade do atendimento
Parece que o hotel tem algum problema com as toalhas, pois esquecem se sempre de colocar as toalhas nos Quartos
They tried to scam me two times in one day.
1. At the check in. I booked over booking.com and had a reservation confirmation. At the check in they told me my room i booked was not available. They had to upgrade me. BUT they wanted to pay ME for the upgrade.
2. I asked the stuff in the hotel if someone can help me to order some food. I paid 100 Metical for the delivery. But then they tried to scam me for the food 300 Metical. They didnt have the receipe. I declined to pay. At the end someone went back to restaurant made a foto of the menu. It turned out, they tried to charge me 300 too much. It took several houres and discussion to solve the problem. I asked the hotel as an apology to pay for the food (700 metical) they declined.
Good location
Smelly Bathroom
More than 1 hour delay to start breakfast everyday
Unfriendly staff. The first day - the receptionist abandoned the reception to go and have breakfast while we were waiting and she was not kind enough to announce that the breakfast was ready. One day we had to have breakfast outside since we had an early meeting.
In a room designed for 2 adults provided only 1 very small bath towel
Provide only one tea bag, one cup and one tea spoon for a double room
Last day when we were checking out the security accused us of scratching a car and instead of showing the CCTV called the alleged owner of the scratched car and she demanded us to pay 1000 meticais to fix the small scratch.
The security staff always demand money " for taxi" in exchanging to wash our car. Lack of professionalism
Nothing - they are unprofessionalism and extremely disappointing. They cancelled our reservation despite us calling them on the day of our arrival to confirm it. When we arrived, the receptionist left us waiting at the reception for a long time without properly attending to us. As a result, we had no choice but to drive back to Matola late at night.
Rude
Their unprofessionalism was extremely disappointing. Worse still, they cancelled our reservation despite us calling them on the day of our arrival to confirm it. When we arrived, the receptionist left us waiting at the reception for a long time without properly attending to us. As a result, we had no choice but to drive back to Matola late at night.
The hotel itself looks beautiful, but the way they treated us was completely unprofessional and unacceptable. A nice-looking hotel means very little when the service and treatment of guests are this poor.
Nothing
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