TK123 Hanoi Hotel

Hotels
8.8 (171 reviews)
34 Phố Nam Ngư , Hanoi , vn

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Fax/photocopying
Smoke alarms
24-hour security
Security alarm
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Pillow odor
Dated bathroom
Poor breakfast quality

Categories

Cleanliness
7.88
Reported issues with cleanliness and odor in the pillow.
Service
9.85
Staff were generally friendly and accommodating.
Location
9.89
Convenient access and favorable location mentioned.
Room Quality
7.84
Multiple malfunctions reported in the room facilities.
Amenities
7.87
Bathroom facilities reported as dated and inadequate.
Value for Money
9.83
Good value for the price noted due to overall service quality and location.
Food and Beverage
7.88
Breakfast quality was poor, especially noted for cold items.
Overall Experience
9.35
Mixed feelings due to varied issues but good service and location balanced the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:07

Property Description

Prime Location in Hanoi Center
Located in the heart of Hanoi, TK123 HANOI HOTEL offers convenient access to popular attractions such as Ha Noi Railway station and Hanoi Temple of Literature.

Comfortable and Well-Equipped Rooms
Enjoy a comfortable stay in our air-conditioned rooms featuring modern amenities like a flat-screen TV, desk, and a private bathroom with free toiletries. Some rooms even offer balconies with stunning city views.

Convenient Facilities and Services
Benefit from our 24-hour front desk, free WiFi, restaurant, and family rooms, ensuring a hassle-free and enjoyable stay at TK123 HANOI HOTEL.

Book your stay now at TK123 HANOI HOTEL for a memorable experience in Hanoi!

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HAN

Location

Guest Reviews

8.8
Based on 171 reviews
Cleanliness: 7.88
Service: 9.85
Location: 9.89
Room Quality: 7.84
Amenities: 7.87
Value for Money: 9.83
Food and Beverage: 7.88
Overall Experience: 9.35
R
Roland couple fr
8
Pros:

L’emplacement, le personnel

2026-03-14 via Nuitee
C
Caroline couple au
8
Cost effective in great location.
Pros:

Great little hotel, very cost effective
Free breakfast was pleasant

Cons:

It’s our first few nights in Vietnam so might be wide spread but the mattress was very firm.

2026-03-02 via Nuitee
須田 extended_group jp
10
やっぱり私はここがいい
Pros:

朝食の美味しさ
スタッフの親切な対応
コストパフォーマンス
アクセスの良さ

Cons:

特に無し

2025-12-06 via Nuitee
K
Kazuya family_with_children jp
7
Pros:

スタッフは全体的に感じ良かった。

Cons:

枕に芳香剤のようなニオイが染み付いていた。

2025-11-27 via Nuitee
D
Daniel family_with_children ie
4
Pros:

The location

Cons:

Bathroom dated with rock hard and I prefer a firm mattress. Breakfast poor with one (hot section freezing cold). Staff on their phones while another chef or kitchen staff member cleaning her toes.

2025-11-11 via Nuitee
K
KAWAI partner
6
Pros:

We stayed in a suite, but there were a series of malfunctions in the bathroom, TV, door locks and other facilities. The room was changed but still the improvement of the poor facilities was not satisfactory. The staff were good.

2025-07-21 via Nuitee
O
OSAMU family
6
Pros:

テレビがつかず お風呂もバスタブがあるにはあるのですがお湯が貯められず水になってしまいシャワーしか使えませんでした スタッフさんは感じ良いのですが連絡事項がちゃんとついてなかった

2025-07-13 via Nuitee
須田 extended_group jp
7
ちょうど残念、けどスタッフ対応はさすが
Pros:

もう4回目の利用になります
何よりハノイ駅前のロケーションが良いです
涼しい時期ならお散歩館感覚で
いくつかの観光名所に行けます

Cons:

初めての経験ですが
エアコンが完全に壊れてました
友人の部屋は
シャワーのお湯が出なかったそうです

けれどスタッフの対応ごよく
迅速に部屋の移動をしてくれました
それからは問題ないですあ

2025-07-03 via Nuitee
I
Inoue
6
Pros:

値段を考えると平均以上。朝食がちょと。

2025-06-05 via Nuitee
T
Thomas young couple us
7
The hotel is adequate for the price
Pros:

The hotel is adequate for the price. The small room felt tired and worn, but was clean and functional. The room was very hot upon entering, because the electric does not work without the room key inserted. The air conditioning controls were tricky, but cool once operating. During the peak morning shower use, the hot and cold water was were erratic. There are adequate electrical outlets for charging telephones. The WiFi worked fine. Breakfast begins early. The buffet was large and varied, but flavor was average. During our stay the other guests were particularly aggressive at the breakfast bar.

Cons:

The small room felt tired and worn. The room was very hot upon entering, because the electric does not work without the room key inserted. During the peak morning shower use, the hot and cold water was were erratic. The buffet was large and varied, but flavor was average. During our stay the other guests were particularly aggressive at the breakfast bar.

2025-05-19 via Nuitee
H
Hung
10
Pros:

Good hotel

2025-05-12 via Nuitee
D
drengytantawy Friends getaway eg
4
Dull small rooms
Pros:

The rooms are too small, dull, badly aerated, the view is horrible , the window is very small, good reception stuff, poor breakfast, clean, no facilities, near by there is a very good restaurant with delicious vietnam local food ,
Near from old quarter , in a small bad smell street

2025-04-29 via Tripadvisor
M
Mrtah Friends getaway om
6
Not for everyone
Pros:

TK123 Hanoi Hotel is tucked away in a narrow street in the heart of the city, which might be a bit tricky to find at first. The rooms are clean but dated, with older decor that might not appeal to everyone. There’s only one lift, which can be a bit of a wait during busy hours.

On the plus side, the staff are friendly and helpful, always ready to assist with a smile. Breakfast is included but quite limited in variety, so don’t expect a large buffet spread.

The hotel’s location is fairly central — just a 10 to 15-minute walk to Hanoi’s popular Old Quarter and the famous Train Street. It’s a decent option if you’re on a budget and don’t mind the quirks, but it might not suit travelers looking for more comfort or modern amenities.

2025-04-20 via Tripadvisor
8
869AndrewJ869 Solo travel nz
2
Disappointing Stay – Would Not Recommend
Pros:

⭐☆☆☆☆ (1 out of 5)

Unfortunately, my stay at TK123 Hanoi Hotel was quite disappointing. The rooms felt tired and worn, with no soundproofing, making it hard to get a good night’s sleep.

The TV didn’t work at all, and the in-room safe was broken, and replaced, but the second one was also broken, which raised concerns about security. Breakfast was very limited, with few options and poor variety—not what you'd expect from a hotel trying to position itself above budget level.

In reality, this felt more like a basic budget hotel rather than something of higher quality.

On the positive side, the road was relatively quiet, and there were a few cafes nearby where you could grab a bite, as you would be hungry after breakfast!

Overall, I would not recommend this hotel unless your expectations are very low and you're just looking for a place to crash. There are better options in Hanoi at similar price points.

2025-03-30 via Tripadvisor
K
Kumi
10
Pros:

広々としたお部屋でとても清潔でした。
テレビが映らないと紙にメモしておいたら、すぐに付くようになっていました。
朝食が美味しくて、毎日果物が豊富にありました。旅行中は果物を食べないので助かりました。
牛すじ煮込みが美味しすぎて何回もおかわりしちゃったくらい(笑)
フォーや卵焼きはライブキッチンで温かいものを提供してくれます。

2025-03-28 via Nuitee
H
Hoshang solo traveller in
9
Good luck TK 123
2025-03-26 via Nuitee
H
Hoshang solo traveller in
7
Good
2025-03-17 via Nuitee
N
Nanase
10
Pros:

朝ごはん込みで、お部屋も広く、観光地へのアクセスも良いのにこのお値段。文句無しです。外の音もうるさくなかったです。

2025-03-16 via Nuitee
?
?? family
10
Pros:

This is a clean hotel with spacious rooms.
After checking out, we stayed in another area for one night, but it was difficult to take our carry-on case with me, so we asked if staffs could keep our carry-on case for a day, and they kindly agreed. Thank you very much for your help.

2025-02-17 via Nuitee
S
Simon-john young couple th
8
Very good
2025-01-29 via Nuitee