The Cruise Hotel

Hotels
7.5 (570 reviews)
499 North Pattaya Beach Road, Pattaya Chonburi , Pattaya Central , TH

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Genoeg voor kinderen
Ultrafreundliches Personal
Bessere Ausstattung

Categories

Cleanliness
6.64
Standard quality for this hotel tier
Service
7.61
Ultrafreundliches Personal!
Location
7.65
Standard quality for this hotel tier
Room Quality
8.1
Bessere Ausstattung als das A-One.
Amenities
8.13
Genoeg dingen te doen voor de kindjes.
Value for Money
7.59
Standard quality for this hotel tier
Food and Beverage
7.14
Standard quality for this hotel tier
Overall Experience
7.11
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:36

Property Description

Luxurious Accommodation with Stunning Views
Experience the ultimate beach getaway at A-One The Royal Cruise Hotel Pattaya. Enjoy free WiFi, a balcony, and mesmerizing views of Pattaya's beach right from your room.

Top-Notch Amenities for Your Comfort
Indulge in the hotel's free private parking, refreshing outdoor pool, and rejuvenating spa. Each air-conditioned room is equipped with modern conveniences like a flat-screen TV, minibar, and safety deposit box for a relaxing stay.

Unmatched Dining and Leisure Options
Savor delicious meals and drinks at the on-site bar and restaurant. Stay active at the fitness room, unwind at the sauna, or avail 24-hour reception services. With Union Pay accepted and airport transfers available, your stay is bound to be seamless.

Book now for an unforgettable beachfront experience at A-One The Royal Cruise Hotel Pattaya!

Important information:

Please note that all guests need to provide a valid ID and passport at check-in.

Please note that additional guests or additional unregistered guests above the maximum occupancy will incur an additional charge of THB 1,500 per person, breakfast not included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BKK

Location

Guest Reviews

7.5
Based on 570 reviews
Cleanliness: 6.64
Service: 7.61
Location: 7.65
Room Quality: 8.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 7.11
C
Chaisadom • extended_group • th
6
2026-09-15 • via Nuitee
T
Tanachot • family_with_children • th
10
2026-09-14 • via Nuitee
T
tippawan • couple • th
8
2026-09-01 • via Nuitee
N
Nanny K • solo_traveller • th
10
2026-08-28 • via Nuitee
W
WANG • family_with_children • cn
10
2026-08-20 • via Nuitee
P
pascal • family_with_children • fr
7
Pros:

l’emplacement
Toutes les activités pour enfants rien à dire

Cons:

Le petit déjeuner pour un hôtel de cette catégorie est inadmissible!
On ce croirait dans un hôtel 2 étoiles

2026-08-07 • via Nuitee
H
Hnin Yu • family_with_children • gb
9
Pros:

Great, above the expectation

2026-08-06 • via Nuitee
T
Tomas • family_with_children • th
5
Nice staff and big room, but not very good value compared to similarly priced hotels
Pros:

Very good location, across the road from the beach. The swimming pool and kids area are good but were very busy when we stayed. The room was big and comfortable,

Cons:

Security was a surprise for me - there were a couple of open gates where members of the public could get into the pool area and the stairs to the rooms. The only food available at the food is mainly seafood and it is expensive,

2026-07-20 • via Nuitee
P
PANUTDA • couple • th
3
รู้สึกแย่กับพนักงาน
Pros:

เหมาะกับเด็ก

Cons:

พนักงานไม่ดี

2026-06-22 • via Nuitee
T
Tuteja • family_with_children • in
6
Cons:

I would like to formally raise a complaint regarding my check-in experience at A-One The Royal Cruise Hotel Pattaya.

Upon arrival, I was informed by the Assistant Front Desk Manager, Mr. IZE, that I was required to provide a security deposit of THB 12,000 for my four-night stay. I was surprised by this amount, as no such requirement was clearly disclosed during the booking process on Booking.com.

When I politely asked where this deposit requirement was stated, Mr. IZE engaged in a prolonged discussion that lasted approximately 30 minutes. Instead of providing a clear explanation, he repeatedly insisted on the THB 12,000 deposit. I specifically requested that he show me where this amount was disclosed either on Booking.com or on the hotel's website.

After reviewing the information himself, Mr. IZE was unable to find any mention of a THB 12,000 deposit. The only information available referred to a THB 3,000 security deposit. He then explained that the hotel's internal staff had made an error by not specifying that the THB 3,000 amount was allegedly per day and stated that they would correct the information.

I also offered an alternative solution by requesting that the hotel place a hold on my American Express credit card for the required deposit amount. Mr. IZE informed me that their payment system did not accept American Express cards. I explained that this limitation was not my responsibility and should not justify imposing an undisclosed deposit requirement on guests.

What I found most disappointing was not only the lack of transparency regarding the deposit policy, but also the manner in which the situation was handled. Despite the confusion arising from information that was not properly disclosed, Mr. IZE did not offer any apology for the inconvenience caused.

2026-06-20 • via Nuitee
A
Ahmad • family_with_children • qa
3
2026-06-19 • via Nuitee
F
Forrest • family_with_children • ca
9
2026-06-17 • via Nuitee
W
wangsoparak • solo_traveller • th
10
Pros:

ครบทุกอย่าง

Cons:

ไม่มี

2026-05-03 • via Nuitee
N
NUT-ANONG • family_with_children • th
10
2026-04-19 • via Nuitee
พงษ์พันธ์ • couple • th
6
เหมาะกับเด็ก
Pros:

ทำเล

Cons:

อาหารเช้า / ไม่น่าคิดราคาอาหารเช้ากับเด็ก

2026-04-09 • via Nuitee
L
Luc • solo_traveller • be
10
2026-01-28 • via Nuitee
S
Siriphorn • family_with_children • th
9
Pros:

Er zijn genoeg dingen te doen voor de kindjes.

2025-07-14 • via Nuitee
A
Andreas Georg • couple • de
10
Top Aufenthalt!!!
Pros:

Wir waren im Mytt. Da das. A-One gerade renoviert wird. Das Mytt gehört zum A-One. Muss sagen bessere Ausstattung als das A-One. Ultrafreundliches Personal! Nächstes Mal werden wir direkt das Mytt buchen. Wir waren aber auch schon im A-One. Ist auch nicht schlecht, aber das Mytt ein Tick besser!

Cons:

-

2025-07-11 • via Nuitee
M
Mitchell • family with young children • au
10
Exceptional
2025-06-04 • via Nuitee
C
Charoenchai • family with young children • th
9
Superb
2025-05-07 • via Nuitee