Four Points by Sheraton Jakarta Thamrin

Hotels
•
Four Points by Sheraton
8.8 (437 reviews)
Jalan M.H. Thamrin Kav 9 , Jakarta , ID
+62 21 3902226

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent breakfast
Cons:
Dust and noise from construction
Issues with customer service during check-in

Categories

Cleanliness
7.8
There were mentions of dust and dirt during the construction, indicating that cleanliness was compromised.
Service
9.3
Most reviews highlighted friendly and attentive staff, providing a very positive service experience.
Location
9.3
Several reviews praised the hotel's convenient location in the heart of Thamrin area.
Room Quality
8.8
Many guests appreciated the cleanliness and comfort of the rooms.
Amenities
8.3
Amenities received mixed reviews, with some positive mentions about the gym and restaurant.
Value for Money
8.8
Overall sentiment suggests that the hotel provides good value for its price, despite some drawbacks.
Food and Beverage
9.3
The breakfast buffet received enthusiastic praise for its variety and quality.
Overall Experience
8.8
General experiences varied, with highlights in service and location but concerns about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:18

Property Description

Strategic Location in Jakarta

Located in the heart of Jakarta, Four Points by Sheraton Jakarta Thamrin offers a prime spot near the Central Business District. Guests can easily explore nearby attractions like Sarinah Department Store and the bustling shopping malls around Bundaran HI.

Comfortable Rooms and Amenities

Each air-conditioned room is well-equipped with modern amenities including a flat-screen TV, safety deposit box, and tea/coffee facilities. Guests can enjoy city views, along with complimentary toiletries and cozy slippers for added comfort.

Convenient Services and Facilities

From 24-hour front desk assistance to concierge services and round-the-clock security, the hotel ensures a hassle-free stay. Indulge in delicious meals at The Eatery or relax with a drink at Best Brews. For added convenience, room service is also available.

Ready to experience the best of Jakarta? Book your stay at Four Points by Sheraton Jakarta Thamrin now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

8.8
Based on 437 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 8.8
E
Eko Roy • solo_traveller • us
9
2026-10-31 • via Nuitee
M
Mohammad • family_with_children • kw
7
Pros:

the service was ao great!! they treat like a king.

Cons:

the hotel was showing age , feels used

2026-10-30 • via Nuitee
H
Hashim • family_with_children • my
10
Pros:

All

Cons:

No

2026-10-23 • via Nuitee
H
HUNG HSIN • solo_traveller • tw
7
2026-10-18 • via Nuitee
Y
Yolanda • solo_traveller • au
10
Staff service was exceptional and a special mention to Valentino. Room was very comfortable. I enjoyed breakfast with a
Pros:

Staff service was excellent. Room was very comfortable and clean Breakfast, had a great variation.

2026-10-17 • via Nuitee
R
Ravin Trapshah • solo_traveller • my
9
2026-10-08 • via Nuitee
K
Kartarahardja • couple • hk
9
attentive staff and duty manager
Pros:

location

2026-09-15 • via Nuitee
H
Hussain • couple • sa
10
2026-09-14 • via Nuitee
H
Hussain • couple • sa
10
I am so happy & excited to repeat the visit to the hotel
Pros:

Everyone is friendly & wants to help costumers also they always meet everyone in a big smile

Cons:

Some floors needs to be renovated

2026-09-14 • via Nuitee
M
mashal • couple • sa
8
Pros:

الفدق في منطقة راقيه على شارع تمرين … راقي ونظيف

2026-09-11 • via Nuitee
S
Sarah • solo_traveller • au
9
2026-09-07 • via Nuitee
M
Muhammet • couple • tr
10
2026-09-05 • via Nuitee
H
Hussain • couple • sa
7
2026-08-20 • via Nuitee
S
Sazali • solo_traveller • my
8
2026-08-11 • via Nuitee
F
Farah Fadilah • couple • my
10
2026-08-10 • via Nuitee
W
Wong • solo_traveller • my
5
Overall okay. But the staffs are inexperienced and not good in communication.
Pros:

Convenient

Cons:

The invoice generated is confusing. Other hotels will not separate breakfast cost out from room rate if the breakfast has already included in the room rate while booking. The staffs in the hotel seem quite new and cannot understand.

2026-08-08 • via Nuitee
M
Mark • couple • gb
8
Great location in the heart of Jakarta, spacious and modern rooms, welcoming staff and good value.
Pros:

Very spacious rooms and big beds. Clean and fresh furniture, kind and welcoming staff.

2026-08-07 • via Nuitee
H
hashsyak • solo_traveller • my
8
Mr Syak
Pros:

The staff is so friendly and helpful
The breakfast is good the food is flavourful i enjoy every single day staying there

Cons:

Everything is ok for me so far staying there

2026-08-03 • via Nuitee
F
Flyer42602197292 • Family
10
.
Pros:

A special thank you to Ms. Arafah for her assistance during breakfast by serving food and coffee it was very helpful.

2026-07-25 • via Tripadvisor
F
faisalsZ2388YY • Business
10
Thanks Mr Gilbert
Pros:

The receptionists gave me a warm welcome from the moment I arrived and made the check-in process smooth and easy. The staff were all friendly and welcoming. The location is also very convenient, with easy access to shopping malls, restaurants, and other places around the city.

2026-07-10 • via Tripadvisor