Holiday Inn Express & Suites - Southaven Central - Memphis by IHG

Hotels
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Holiday Inn Express
8.9 (566 reviews)
7237 Southcrest Parkway , Southaven , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Delicious breakfast
Cons:
Noise from other guests
Issues with cleanliness in some areas
Limited breakfast options

Categories

Cleanliness
8.4
Multiple mentions of cleanliness, but issues such as leaking AC and dirty walls were noted.
Service
9.4
Staff received high praise for friendliness and helpfulness.
Location
9.4
Great location cited multiple times, although some found it hard to find initially.
Room Quality
8.4
Comfortable beds noted, but noise issues from other rooms affected experiences.
Amenities
8.9
Good breakfast offerings, though some complaints about lack of certain items.
Value for Money
8.9
General consensus that it was worth the price despite some fluctuations in cost.
Food and Beverage
8.4
Breakfast was enjoyable, but some guests were disappointed with limited options.
Overall Experience
9.4
Overall satisfaction with the stay, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:53

Property Description

Convenient Location:
Located just 12 km from Graceland and with easy access to Stax Museum of American Soul Music and Brown Park, Holiday Inn Express & Suites - Southaven Central - Memphis is the perfect choice for travelers looking to explore the vibrant attractions of the area.

Modern Amenities:
Enjoy a comfortable stay with amenities such as a fitness centre, indoor pool, and free WiFi. The hotel also offers a business centre, luggage storage space, and free private parking for added convenience.

Exceptional Service:
With a 24-hour front desk and a shared lounge, guests can expect top-notch service throughout their stay at Holiday Inn Express & Suites. Book now for a memorable experience in Southaven!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 566 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.4
L
Lynn Jost • solo_traveller • us
9
Nice hotel in a good location
Pros:

Very good location. Room was very good size as was the bathroom. Great hotel for the price.

Cons:

Food was not great but that would not stop us from staying again

2026-04-18 • via Nuitee
S
Sandra • extended_group • us
10
Clean, comfortable and great breakfast options.
Pros:

Room was very clean. Loved the Dove products they provide for guest. I always hate those small bars if soap that most hotels supply. Staff was very friendly.

Cons:

The refrigerator could of been colder.

2026-04-15 • via Nuitee
C
Christine • couple • us
7
2026-04-15 • via Nuitee
Y
Young • family_with_children • us
7
2026-04-13 • via Nuitee
A
Armstrong • family_with_children • us
10
A nice ,relaxing stay in a clean place.
Pros:

The rooms were clean and fresh. The place looked nice and welcoming.

Cons:

I did find some rose petals under the sofa bed but did not affect my stay.

2026-04-06 • via Nuitee
A
Anfernee • couple • us
1
2026-03-30 • via Nuitee
P
Patricia • family_with_children • us
10
Over all stay was great
Pros:

I am a bacon person. I like grits as well. But other than that the breakfast was okay

Cons:

More variety of breakfast meat

2026-03-28 • via Nuitee
F
Fortune • family_with_children • us
10
2026-03-19 • via Nuitee
A
Aarolyn • couple • us
10
2026-03-12 • via Nuitee
I
Ineka • family_with_children • us
10
Pros:

The room was clean

2026-03-09 • via Nuitee
J
Jacquelyn • family_with_children • us
5
My family have stayed here before and room was cleaned daily disappointed about the room cleaning.
Pros:

Did not eat breakfast

Cons:

They did not clean our room daily and we wasn’t notified that they don’t clean rooms daily. This should have been told to us at check in.

2026-03-09 • via Nuitee
K
Katarshish • couple • us
10
2026-02-23 • via Nuitee
R
Robert • couple • us
10
I really enjoyed my stay. Definitely will visit again.
Pros:

Very clean. Relaxing atmosphere.courteous staff.

Cons:

N/A

2026-02-09 • via Nuitee
P
Priscilla • solo_traveller • us
4
2026-01-27 • via Nuitee
S
Shari • family_with_children • us
10
2026-01-20 • via Nuitee
J
james • solo_traveller • us
10
Pros:

I enjoyed my stay...breakfast was good.....always stay here when im intown

2026-01-19 • via Nuitee
P
Prestiga • family_with_children • us
4
Pros:

This is our 3rd stay at the property. This year the facility wasn’t top tier as our last 2 experiences

Cons:

Housekeeping did not leave towels. To get towels we had to bring down our used towel to receive clean towels. One night we were told that they did not have any clean towels available

2026-01-19 • via Nuitee
M
Margaret • couple • us
10
Best hotel I’ve ever stayed in, so clean and well appointed. Loved large room.
Pros:

As expected for hotel breakfast

Cons:

Nothing perfect

2026-01-19 • via Nuitee
K
Katherine • family_with_children • us
10
2026-01-19 • via Nuitee
D
Debra • family_with_children • us
10
Sherry (the manager)was so warm and welcoming, very professional. She took care of all our needs.
Pros:

Breakfast was good, and the location was excellent. Everything was within minutes from the hotel. The furthest attraction we went to was 25 minutes away.

2026-01-19 • via Nuitee