Holiday Inn Express & Suites - Southaven Central - Memphis by IHG

Hotels
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Holiday Inn Express
8.9 (610 reviews)
7237 Southcrest Parkway , Southaven , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Delicious breakfast
Cons:
Noise from other guests
Issues with cleanliness in some areas
Limited breakfast options

Categories

Cleanliness
8.4
Multiple mentions of cleanliness, but issues such as leaking AC and dirty walls were noted.
Service
9.4
Staff received high praise for friendliness and helpfulness.
Location
9.4
Great location cited multiple times, although some found it hard to find initially.
Room Quality
8.4
Comfortable beds noted, but noise issues from other rooms affected experiences.
Amenities
8.9
Good breakfast offerings, though some complaints about lack of certain items.
Value for Money
8.9
General consensus that it was worth the price despite some fluctuations in cost.
Food and Beverage
8.4
Breakfast was enjoyable, but some guests were disappointed with limited options.
Overall Experience
9.4
Overall satisfaction with the stay, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:53

Property Description

Convenient Location:
Located just 12 km from Graceland and with easy access to Stax Museum of American Soul Music and Brown Park, Holiday Inn Express & Suites - Southaven Central - Memphis is the perfect choice for travelers looking to explore the vibrant attractions of the area.

Modern Amenities:
Enjoy a comfortable stay with amenities such as a fitness centre, indoor pool, and free WiFi. The hotel also offers a business centre, luggage storage space, and free private parking for added convenience.

Exceptional Service:
With a 24-hour front desk and a shared lounge, guests can expect top-notch service throughout their stay at Holiday Inn Express & Suites. Book now for a memorable experience in Southaven!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.9
Based on 610 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.4
A
Alan • solo_traveller • it
8
2026-08-03 • via Nuitee
R
Ralph • solo_traveller • us
10
2026-07-22 • via Nuitee
P
Patrick • couple • us
9
2026-07-20 • via Nuitee
M
Mary • family_with_children • us
5
Will not stay again.
Pros:

Locations

Cons:

Room was outdated, door was jammed, towels were dirty. Staff was nonchalant and not very cooperative. Card was charged before I got to the property instead of at property as it was booked to be charged at property. She would not reverse charge and use my preferred card.

2026-07-20 • via Nuitee
H
Howard • family_with_children • us
7
2026-07-20 • via Nuitee
H
Hull • couple • us
10
2026-07-18 • via Nuitee
P
PAULA • couple • us
10
Great
Pros:

Excellent room, friendly staff

2026-07-18 • via Nuitee
J
Jackson • family_with_children • us
9
2026-07-10 • via Nuitee
B
Bryant • couple • us
10
2026-07-02 • via Nuitee
C
Clarence • couple • us
10
2026-06-27 • via Nuitee
A
Angela • family_with_children • us
10
Pros:

It was very good

2026-06-21 • via Nuitee
M
Mariliny • family_with_children • us
7
Good place to stay!
Cons:

Dead cockroach, the room did not have power for a wile and the remote control did not work!

2026-06-08 • via Nuitee
K
Kelsey • couple • us
10
It was everything clean , smelled good , the staff was friendly ..beds was comfy and shower was everything
Pros:

It was niceee

Cons:

I loved everything

2026-06-07 • via Nuitee
A
Asia • couple • us
9
2026-06-04 • via Nuitee
W
Wardell • solo_traveller • us
5
They won’t change my bed linen. So I went out n bought. My own bedding
Pros:

Availability

Cons:

I stay here twice a month for 3-4 days . I put medicine on my back which makes my sheets dirty and they won’t change them they say they only change bedding every other day but yet I never get any changes and I have to go to the front desk for clean towels so after this past weekend I won’t be returning

2026-06-02 • via Nuitee
A
Alyson • solo_traveller • us
10
2026-05-31 • via Nuitee
K
Kayla • extended_group • us
10
2026-05-29 • via Nuitee
J
John • couple • us
8
2026-05-19 • via Nuitee
S
Sherieka • couple • us
10
2026-05-11 • via Nuitee
L
Lawandia • family_with_children • us
9
The stay was very good. I would stay here again
Pros:

The breakfast was great and the staff was very helpful

Cons:

The price could have been a little cheaper. The pool was not in service

2026-05-11 • via Nuitee