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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Spa/wellness center
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Non-smoking throughout
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Minimarket on site
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Allergy-free room
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Snack bar
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ATM/cash machine on site
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Vending machine - drinks
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Vending machine - snacks
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Riverfront Location with Modern Amenities
Hotel Indigo Naperville Riverwalk, an IHG Hotel offers a picturesque riverfront setting in Naperville. Enjoy the convenience of air-conditioned rooms with free WiFi and stunning river views. The hotel features a shared lounge, a restaurant serving American dishes, and a bar for relaxing cocktails.
Comfortable Rooms and Business Facilities
Each room at Hotel Indigo Naperville Riverwalk is equipped with a desk, flat-screen TV, and a safety deposit box. Some rooms include a terrace for outdoor relaxation. Guests can utilize the business center for work needs and unwind at the snack bar.
Convenient Access to Attractions
Located just a short distance from popular landmarks like United Center and Willis Tower, and with easy access to Chicago O'Hare International Airport, Hotel Indigo Naperville Riverwalk is the perfect choice for both leisure and business travelers.
Book your stay at Hotel Indigo Naperville Riverwalk, an IHG Hotel for a delightful riverside experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
This hotel is perfectly located in downtown Naperville, just a few steps from the Riverwalk and many restaurants and shops. The room was comfortable and clean and the lobby was stylish, bright, and welcoming. The staff were all very friendly and helpful. Coffee is available in the lobby quite early in the morning and we really appreciated this. Free parking is available in an attached garage, which was especially convenient during the rainy, stormy weather we experienced during our stay.
I can't think of anything.
Me gustó mucho el lugar
Nada
The location was the best!!
Very hard to get early check in.
Room was small, cleaned so quickly that they were outside of the room. Sheets kept coming off the bed like they didn’t fit properly.
TV glitched and froze all night when watching the World Cup!
Lighting in bathroom horrible for getting ready!
Could hear baby crying in middle of the night.
Breakfast was good. Long wait time.
did not have breakfast
did not meet my expectations for a hotel at that price
Didnt have any
Too expensive
The property at Indigo Hotel is so clean and peaceful. I only had an overnight reservation but it was so beautiful. The Riverwalk,environment and staff won me over! The Ambiance is just so beautiful and relaxing!! I have found a new weekend getaway.
Location
None
Beds were really comfortable, the shower had great flow and temperature, and downtown naperville is beautiful and full of great shops and restaurants.
the room had dust and hair in the drawers and under the sofa bed. We stayed a week, so this mattered as we had to put our clothing and personals away.
One day we came home at 9:30 at night, and our room was 87 degrees - someone had been in our room and turned the heat on. When we went to the front desk to tell them what had happened a young woman (I think "Lauren") was over the top rude to my wife and I. She was on her phone showing the maintenance guy pictures. We came up, and my wife began to explain what was happening and she cut my wife off and said something like "get to the point, what do you want?"
it ended with her telling us she had already comped the night, and there was nothing else she could do. We didn't ask her to comp the night. We were concerned that someone had been in our room, doing things they ought not to have.
I talked to the manager, and he was very nice. He said Lauren must have been having a bad day. He asked if there was anything else he could do, and I said it would be nice to get an apology.
Lauren was the person who checked us out. no apology. No acknowledgment of any kind. No "thank you for staying with us.".
finally, the housekeeping on the weekend was great, but during the week it was bad. They didn't "make" the beds, just kind of smoothed out the covers.
The hotel has 'dynamic" pricing which I didn't know about, so some nights were under 300, and one was over 400 They also charge a $25 a night resort fee, which is absurd because there is not a pool or gym, and breakfast is not included (and expensive). It is gratuitous.
Over all, if you just want a fun night, I would recommend this hotel. But for long-term stays, don't expect to be treated well.
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