Hotel Indigo Naperville Riverwalk by IHG

Hotels
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Hotel Indigo
9.1 (470 reviews)
120 Water Street , Naperville , us

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise from street
Issues with cleanliness

Categories

Cleanliness
8.64
Some issues with fitting sheets and thin walls affecting comfort.
Service
9.99
Outstanding service, with warm hospitality and attentiveness from staff.
Location
10
Fantastic location with easy access to shops, restaurants, and the River Walk.
Room Quality
8.6
Rooms facing the street can be noisy, but overall quality is satisfactory.
Amenities
8.63
Limited breakfast variety and fitness center not ideal.
Value for Money
8.59
Pricing considered high given certain inadequacies.
Food and Beverage
8.64
Food not specifically mentioned, but drinks at the bar received praise.
Overall Experience
9.73
Overall a great stay, with much to appreciate despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:58

Property Description

Riverfront Location with Modern Amenities
Hotel Indigo Naperville Riverwalk, an IHG Hotel offers a picturesque riverfront setting in Naperville. Enjoy the convenience of air-conditioned rooms with free WiFi and stunning river views. The hotel features a shared lounge, a restaurant serving American dishes, and a bar for relaxing cocktails.

Comfortable Rooms and Business Facilities
Each room at Hotel Indigo Naperville Riverwalk is equipped with a desk, flat-screen TV, and a safety deposit box. Some rooms include a terrace for outdoor relaxation. Guests can utilize the business center for work needs and unwind at the snack bar.

Convenient Access to Attractions
Located just a short distance from popular landmarks like United Center and Willis Tower, and with easy access to Chicago O'Hare International Airport, Hotel Indigo Naperville Riverwalk is the perfect choice for both leisure and business travelers.

Book your stay at Hotel Indigo Naperville Riverwalk, an IHG Hotel for a delightful riverside experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 470 reviews
Cleanliness: 8.64
Service: 9.99
Location: 10
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 9.73
L
Laura • couple • us
8
Cons:

Garbage pick up was loud at 4:30am then snow plowing beeping early am

2026-03-18 • via Nuitee
S
Sarah • couple • us
10
Great location! Within walking distance to all of downtown Naperville.
Pros:

Great location!

2026-03-15 • via Nuitee
F
Fabiana YONA • solo_traveller • br
10
2026-03-02 • via Nuitee
A
Ana • solo_traveller • us
10
2026-02-25 • via Nuitee
A
Ashley • couple • us
9
2026-02-09 • via Nuitee
M
Mary • couple • us
10
Great stay, great staff.
Pros:

Location, location,!

Cons:

Everything was fine.

2026-02-08 • via Nuitee
M
Mary • extended_group • us
10
Had a wonderful stay.
Pros:

Wonderful location for restaurants and shopping.

2026-02-08 • via Nuitee
D
Dana • family_with_children • us
10
Pros:

Hotel clean staff nice. I love my room and the bed OMG I didn't want to leave that bed. Nice big shower and bathroom. I most definitely will be back.

2026-01-24 • via Nuitee
P
Pritchard • couple • us
10
Easy and convenient
Pros:

Perfectly located near everything

Cons:

The friendly staff. Great customer service

2026-01-22 • via Nuitee
O
Olubukola • solo_traveller • us
8
2026-01-21 • via Nuitee
T
Tamara • couple • us
7
A pretty place, bring ear plugs
Pros:

It was a very pretty location with restaurants in walkable distance. The decor of the hotel was pretty. The in room fridge was helpful.

Cons:

The sheets did not fit the beds. In spite of the higher rate of surrounding hotels, the construction was not bettter. The walls in the room and outside were thin. I do not like to hear what is going on in the bathroom, or the hallways.

2026-01-21 • via Nuitee
S
Sara • extended_group • us
10
Wonderful hotel for an overnight or long stay. The proximity to games, shopping and restaurants is great.
Pros:

Proximity to restaurants and shopping.

Cons:

Nothing.

2026-01-20 • via Nuitee
A
Amanda • couple • us
10
2026-01-19 • via Nuitee
C
Carol • couple • us
5
Beautiful, it was costly to stay here and not be able to sleep. I wouldn't recommend.
Pros:

The hotel was very nice, clean, comfortable and the staff was great.

Cons:

The street noise was terrible and went on until about 3 in the morning. I was not able to sleep.

2026-01-19 • via Nuitee
W
william • couple • us
10
Cons:

I received a $250.00 police ticket for parking in a handicap spot, but I AM HANDICAPED

2026-01-19 • via Nuitee
P
Peggie • family_with_children • us
9
Bed and pillows made it great
Pros:

Didn't attend breakfast

Cons:

That it cost to eat breakfast

2026-01-19 • via Nuitee
M
Mattelyn • family_with_children • us
10
2026-01-18 • via Nuitee
J
Jorge • couple • us
10
Pros:

Location

Cons:

Nothing

2026-01-18 • via Nuitee
D
Daniel • couple • us
9
2026-01-16 • via Nuitee
M
Manley • couple • us
10
Work trip
Pros:

Beautiful property with comfortable bed and pillows

Cons:

No one explained the elevator to me.

2026-01-12 • via Nuitee