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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
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Review Highlights

Pros:
Spectacular mountain views and tranquil location
Very friendly and attentive staff (multiple mentions)
Clean, well-maintained facilities
Excellent pool, spa and wellness areas
Good restaurant, varied quality breakfast and cocktails
Cozy, comfortable rooms and upscale suite options
Cons:
Some rooms are small, dark or lack furniture
Pet-friendly policy leads to dogs in shared areas
Noise transmission from stairs/doors in certain rooms
Occasional reception understaffing and slow housekeeping
Spa access sometimes not included in rate; perceived high prices in peak season
Isolated incidents (power outage affecting dinner)

Categories

Cleanliness
8.8
Multiple reviews highlight very clean, well-kept facilities and rooms; one review noted housekeeping left dirty cloths in the room as an isolated issue.
Service
9
Staff repeatedly described as very friendly and attentive (Andrea singled out); occasional issues reported with reception being unattended and some delay in service.
Location
9.1
Mountain setting with spectacular views and high tranquility; many guests praised the natural surroundings and peacefulness.
Room Quality
8
Several guests praised large, cozy suites (deluxe suite highly rated); others reported small, dark rooms with minimal furniture, occasional noisy AC and sound transmission from corridors/stairs.
Amenities
8.6
Strong amenities: pool, spa, towels/robes, quality spa area and paddle facilities; some aesthetic concern about paddle courts and notes that spa access may not be included in all rates; pet-friendly policy affects shared areas.
Value for Money
7.5
Generally positive experience but perceived value lowered by reports of price increases in high season and extra charges (e.g., spa access not included).
Food and Beverage
9.4
Restaurant, cocktails and breakfast described as varied and high quality by several guests; one arrival evening saw no dinner service due to a storm-related power outage (isolated).
Overall Experience
9.2
Overall very positive — guests frequently called it an ideal, relaxing escape and expressed intent to return; minor operational issues noted but did not outweigh the generally excellent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 10:54

Property Description

Luxurious Spa Center and Hot Tub
Indulge in relaxation at Hotel Puig Francó's spa center and hot tub. Unwind after a day of adventure and pamper yourself in style.

Exciting Sports Equipment and Gym Access
Stay active with our sports equipment including bicycles and paddle tennis racquets. Enjoy complimentary access to our on-site gym and volleyball equipment for a fun-filled stay.

Skiing and Golfing Paradise
Experience the thrill of skiing and golfing in the picturesque surroundings. With ski storage available, make the most of your outdoor activities.

Book your stay at Hotel Puig Francó now to enjoy these fantastic amenities and more.

Important information:

Please note that the restaurant is closed on Mondays, Tuesdays, Wednesdays and on Thursday evenings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Location

Guest Reviews

8.7
Based on 1410 reviews
Cleanliness: 8.8
Service: 9
Location: 9.1
Room Quality: 8
Amenities: 8.6
Value for Money: 7.5
Food and Beverage: 9.4
Overall Experience: 9.2
M
Marta • couple • es
10
Un lloc amb encant per repetir
Pros:

La ubicació, instal.lacions, paisatge i el restaurant de molt bona qualifat. Un plaer de piscina per l’estiu

2026-08-15 • via Nuitee
A
Ana • solo_traveller • es
9
2026-08-15 • via Nuitee
E
esther • solo_traveller • es
9
Hotel molt agradable ideal per desconectar i amb unes vistes magnífiques
Pros:

La amabilitat i professionalitat dels empleats.
El hotel, la seva ubicació i espais, i la zona piscina es molt maca

Cons:

La habitació "superior" era molt sencilla amb una sola cadira com a mobiliari, a part del llit i tauletes annexes.
El aire condicionat feia soroll i no funcionava bé.

2026-08-15 • via Nuitee
X
Xavier • couple • es
10
2026-08-14 • via Nuitee
E
Ester • couple • es
10
2026-08-14 • via Nuitee
F
Francisco J.M. • couple • es
7
No creo que vuelva
Pros:

Desayuno muy completo. Piscina muy agradable, entorno muy espectacular.

Cons:

Está apartado de todo. El aire acondicionado de la habitacion hacía ruido. El bar no está abierto durante el día. Hay un pequeño salón con bebidas pero insuficiente para disfrutar del lugar.

2026-08-13 • via Nuitee
T
Teresa • couple • es
10
Escapada Romàntica Ideal
Pros:

L’Hotel té un encant especial, l’espai exterior és preciós i tranquil. Hem disfrutat de la Terrassa i de la Piscina. Habitació Doble Superior molt confortable i amb vistes impresionants.

Cons:

Tot ha estat perfecte

2026-08-13 • via Nuitee
M
Mireia • couple • es
10
Estancia ideal
Pros:

Tiene una vistas increíbles y cuenta con todos los servicios para disfrutar de unos días en la naturaleza. La habitación es muy cómoda y todo muy limpio. Todo el personal es muy agradable y atento. 😊

Cons:

Nada

2026-08-12 • via Nuitee
R
Ruben • solo_traveller • es
10
Pros:

Todo está muy bien cuidado.

Cons:

La zona de desayuno es muy justa

2026-08-12 • via Nuitee
J
jose antonio • couple • es
7
Falta de orientación a cliente ante imprevistos.
Pros:

El entorno es espectacular así como las instalaciones. Muy buen hotel boutique, Perfecto para desconectar, descansar y estar alejado de las masas.

Cons:

Mala gestión de incidencias y desatención al cliente a causa de un apagón. Aunque el apagón general por la tormenta no fue culpa del hotel, la respuesta del servicio dejó mucho que desear. Teníamos una cita programada en el spa y nadie se molestó en llamarnos al día siguiente para reubicarnos. Al final, pagamos por unos servicios que no recibimos y solo buenas palabras cuando ya nos quejamos al marchar.

2026-08-12 • via Nuitee
E
Enrique • couple • es
9
Paz tranquilidad nos sorprendió gratamente volveremos
Pros:

El estilo de la decoración ideal todo muy bien cuidado al detalle

Cons:

Bueno si he de decir algo la TV estaba la pantalla con una línea en medio pero no dijimos nada porque no hemos ido a ver TV

2026-08-11 • via Nuitee
L
Laia • couple • es
8
Un lloc per desconnectar amb parella
Pros:

Les instal·lacions i ubicació era molt bonica, el sevei molt eficient.

Cons:

El personal no parla català, un aspecte que trobo una falta de respecte, i més a una ubicació com és Camprodon. Animaria a revisar aquest aspecte per tenir una atenció al client òptima.

2026-08-10 • via Nuitee
J
Javier • solo_traveller • es
9
Pros:

L'entorn

2026-08-10 • via Nuitee
C
Cristina • solo_traveller • es
10
2026-08-10 • via Nuitee
E
Elisenda • couple • es
10
2026-08-09 • via Nuitee
D
Damian • couple • us
10
Great Stay at Hotel Boutique Puig Franco!
Pros:

I loved everything in the entire stay, the friendly staff, the amenities, the view, the nice room, etc.

Cons:

Just a detail, too many dead insects in the swimming pool.

2026-08-09 • via Nuitee
M
Megan • couple • gb
9
Rural stay with stunning views
Pros:

Beautiful location with stunning views. Breakfast was fantastic and the pool area is lovely. Staff were friendly and accommodating.

Cons:

Room was quite small and a little cramped.

2026-08-09 • via Nuitee
A
Alexei • couple • es
10
2026-08-08 • via Nuitee
C
Carla • couple • es
10
Escapada amb parella
Pros:

Absolutament tot. El lloc és preciós, les vistes, la comoditat de l’allotjament, el personal molt amable. Totes les instal.lacions molt netes. Detalls com les tovalloles per estar a la piscina, barnusos a l’habitació, secador, etc.
L’habitació gran, acollidora, neta i unes vistes cap a les muntanyes espectacular.
Recomano portar jaqueta per la nit, ja que fa fresqueta.
Tornarem sens dubte!
El menjar i els coctels del restaurant molt bé també.

Cons:

Res a dir.

2026-08-08 • via Nuitee
J
Jacobo • couple • es
9
Perfecta escapada con un entorno increíble.
Pros:

Me gustaría destacar la amabilidad de todo el personal. Cuidan cada detalle y te hacen sentir como en casa.

2026-08-08 • via Nuitee