La Quinta by Wyndham Lake Charles - Westlake

Hotels
•
La Quinta by Wyndham
7.2 (357 reviews)
1008 Sampson St. , Westlake , US
+1 337-660-2525

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (multiple mentions)
Comfortable beds
Room availability for walk-ins
Easy to get to / accessible
Cons:
Cleanliness issues (stains, mold, dirty towels, dirty pool)
Maintenance problems (broken toilets, low water pressure, holes in carpet)
Billing discrepancies / charged more than quoted
Long check-in times and understaffing
Limited breakfast items / inconsistent F&B
Occasional loud guests and slamming doors
Allegation of improper handling of guest card (security concern)

Categories

Cleanliness
6.5
Multiple guests reported stains, mold in showers, dirty towels, and subpar housekeeping; some rooms and common areas (pool) were called out as unclean.
Service
8.5
Several reviewers praised friendly and helpful staff (e.g., staff going out of their way with ice and accommodating walk-in guests), though there are notable exceptions (long check-ins, understaffing, one theft allegation); overall many guests experienced good front-desk service.
Location
8
Location is convenient/easy to get to for some guests, but others described limited dining options on Sundays and a somewhat shady surrounding area; overall accessible but not ideal for dining/late-night activity.
Room Quality
6.8
Beds were frequently described as comfortable, but multiple maintenance issues were reported: pet odors in rooms, holes in carpet, broken toilets, low water pressure, and slow-draining showers.
Amenities
7
Breakfast received mixed reviews (ok for some, lacking items like orange juice for others); pool cleanliness, ice machine/phone availability, and lobby condition were recurring concerns.
Value for Money
6
Several guests reported being charged more than the quoted price or unexpected charges and poor communication with booking — value perception is notably negative for some visitors.
Food and Beverage
6.8
Breakfast described as 'ok' by some but reviewers noted missing items (no orange juice) and limited offerings at times; F&B is adequate but inconsistent.
Overall Experience
8
Guest experiences varied widely: many praised friendly staff and comfortable beds leading to positive stays, but recurring issues (cleanliness, maintenance, check-in delays, billing problems) produced a mixed overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Convenient Location
Located in Westlake, La Quinta by Wyndham Lake Charles - Westlake is just 1.9 km away from Isle of Capri Casino. The hotel's proximity to the Creole Nature Trail All-American Road and Bord Du Lac Park makes it an ideal choice for nature lovers and outdoor enthusiasts.

Modern Amenities
Enjoy a comfortable stay with amenities such as a seasonal outdoor swimming pool, free property-wide WiFi, and a fitness centre. The hotel also offers non-smoking rooms and family rooms to cater to different guest preferences.

Exceptional Services
Experience top-notch hospitality with a 24-hour front desk, a business centre, and well-appointed rooms featuring private bathrooms. Whether you're here for leisure or business, La Quinta by Wyndham Lake Charles - Westlake ensures a pleasant stay.

Book your stay now at La Quinta by Wyndham Lake Charles - Westlake for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCH

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 357 reviews
Cleanliness: 6.5
Service: 8.5
Location: 8
Room Quality: 6.8
Amenities: 7
Value for Money: 6
Food and Beverage: 6.8
Overall Experience: 8
S
Steven • couple • us
10
2026-11-07 • via Nuitee
L
Leblanc • family_with_children • us
10
Excellent. Kudos to the staff
Pros:

The staff was very friendly and helpful. I was going to get ice on the second floor where the room was but it didn't work. So one of the ladies ran up to the 3rd floor to let me know that it was working. She went out of her way to let me know that it was working. We will definitely be staying there when we travel to Lake Charles.

2026-10-18 • via Nuitee
H
Heather • solo_traveller • us
5
Disappointing.
Pros:

Hotell is usually really clean. Staff was really friendly

Cons:

Tv did not work the entire 2 days I was there. Rim was not ready at 330, had to leave and come back at 5 o'clock to check-in. Staff tried getting me to check into a double instead of king that I reserved originally.

2026-10-12 • via Nuitee
S
Stephen • family_with_children • us
6
2026-10-10 • via Nuitee
K
kay • solo_traveller • us
3
not up to par with other La Quinta's I've stayed at with my dog
Pros:

location sucked, hard to get to. I was there on a Sunday night and no decent places to eat open.

Cons:

traveled with dog was given pet room that smelled like wet dog, holes in carpet.. area for dog to walk was overgrown. bathroom toilet needed to be cleaned better small fecal smear

2026-09-18 • via Nuitee
H
Herbert • solo_traveller • us
9
2026-09-15 • via Nuitee
M
Marcus • solo_traveller • us
10
2026-09-04 • via Nuitee
J
Jill • couple • us
8
2026-09-04 • via Nuitee
D
DeJean • couple • us
10
2026-09-03 • via Nuitee
T
Tara • couple • us
8
2026-09-02 • via Nuitee
H
Herbert • solo_traveller • us
9
2026-09-02 • via Nuitee
R
Roland • couple • us
6
2026-09-02 • via Nuitee
K
Kristi • extended_group • us
5
Cons:

Price charged wasn't what was quoted. Toilet in bathroom was broken and asked to be fixed and wasn't. Pool was dirty.

2026-08-24 • via Nuitee
B
Bruno • extended_group • us
10
2026-08-17 • via Nuitee
G
Gilbert • family_with_children • us
9
2026-08-08 • via Nuitee
M
Mildred • extended_group • us
5
To much construction so we had to pay more for the cab
Pros:

Breakfast was ok

Cons:

One we didn't have a phone in the room the pool water was green the toilet didn't flush and when we shower the water wouldn't go down but yes the room was clean

2026-08-08 • via Nuitee
D
Donna • couple • us
1
Horrible
Pros:

Nothing I booked with the price you had on booking. Com. And they charged me more. And one of the guys took copies of my ATM card on the night shift. Now I have to cancel my card

Cons:

They charged me more then the price on your website
Asked for a handicapped room. Did not get it.

2026-07-24 • via Nuitee
J
Jennifer • solo_traveller • us
5
Pros:

They had room availability since the trip was no pre- planned.

Cons:

Check in took over an hour and the cleanliness was subpar....

2026-07-20 • via Nuitee
L
Lenard • solo_traveller • us
8
2026-07-17 • via Nuitee
D
Diane • family_with_children • us
8
2026-07-13 • via Nuitee