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Facilities
Property facilities
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Non-smoking rooms
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Family rooms
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Luggage storage
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Fax/photocopying
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Non-smoking throughout
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Shuttle service (additional charge)
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Secured parking
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Victorian Charm and Modern Comfort
Convenient Location and Amenities
Exploring Leicester's Attractions
To book your stay at Croft Hotel and experience Victorian elegance with modern amenities, book now!
Please note, property is under renovation but it's is not going to affect your stay as no noise or dust complaints.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Private parking is possible on site (reservation is needed) and charges may be applicable.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
The member of staff I met was polite, although he did knock on my door minutes before checkout time to ask whether I was checking out. Strange.
The room was clean, the bed was comfortable, and the hotel was very well positioned for my needs.
The bathroom door was made of glass panels, the bathroom window had no blind or curtains, with the result that my room was very bright around 6am when the sun rose.
I took a shower at 10am, but try as I might I couldn't find a drop of hot water. Maybe it was all used up by that time...
Family run. Super helpful & friendly
Nothing. Facilities were simple but adequate. Price reflects that. Small bar. No food but we knew that and didn’t want any. Plenty available near by if required.
Cheap and cheerful. Not a bad location for the de montfort hall.
Was not the best but not the worst . Hot water in room took ages to heat up ie good luck having a shower. No soap in the despensers x2 .
But as I said before it was cheap
Lots of parking. Friendly staff. Warm comfortable room
It was all a bit tired but fine
Clean and value for money.
Nothing
The only good thing about our stay was the 24 hour manned front desk which allowed us to have a late check in.
The beds were visibly dirty with stains and marks on both the duvet, mattress and pillows, which made us believe they hadn't been washed since the last guests. The beds made us itch too so we had to sleep fully dressed head to toe. The shower was broken and fell off the wall when you shut the bathroom door. During the night, door handles were rattled which made it feel like someone was trying to get into our rooms.
Staff were pleasant enough
We arrived in the room on the 2nd floor to find the windows were wide open, bear in mind it’s mid December, and the top floor smelt like spice (the prison drug) which is rather unpleasant. While we were waiting for an uber outside, one of the residents, who had been living there for 18 months since his release from prison according to him, approached us asking what room we were in, how long we were staying and if we “wanted some fun” he also guessed which room we were staying in based on the fact we had a toilet in the room. This made my wife and I feel very uncomfortable so we cancelled the uber, collected our bags from the room and left. Other long term residents were roaming the corridors and reception area, and made the whole experience rather unpleasant.
Clean room, welcoming staff. Nice location, walkable to the centre.
Could feel the bed springs (on my single bed) and no mirror in the en-suite (but one in the room)
No breakfasts. Location ok
No drinkable water provided in the room!
Nice location warm comfortable rooms , lovely building
Nothing
Convenient, clean and functional
The room was really we presented.
Basic and handy for all the good bits of Leicester. The regular guests I met were friendly. The staff were excellent.
The plug holes could do with a really good clean. But, for the price that is my only complaint.
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