Skytree Hotel

Hotels
7.4 (903 reviews)
B-50,Jalan Dato Lim Hoe Lek,Kuantan , Kuantan , my

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Facilities for disabled guests
Meeting/banquet facilities
Daily housekeeping
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Good location
Comfortable stay
Cons:
Rude staff
Cleanliness issues

Categories

Cleanliness
5.49
Multiple reviews indicated serious issues with cleanliness, including a dirty ironing board and unclean rooms.
Service
7.96
Mixed sentiments; some staff were helpful, but others were described as rude and unhelpful.
Location
9
The location was frequently praised as convenient and near shopping.
Room Quality
6.45
Issues with noisy rooms and small sizes were mentioned, affecting overall perception.
Amenities
6.98
Amenities were often mentioned as lacking, particularly with faulty televisions and noise.
Value for Money
7.44
A general sense of adequacy in value, though issues impacted the score.
Food and Beverage
7.89
Not explicitly mentioned, but assumed to be standard quality for this hotel tier.
Overall Experience
7.96
Overall feelings ranged from disappointing to satisfactory; customer service and cleanliness brought down ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:53

Property Description

Prime Location near Convention Centre and Museum
Comfortable Accommodation with Essential Amenities
Convenient Facilities like Free WiFi and 24-Hour Front Desk

Experience convenience and comfort at Skytree Hotel in Kuantan, just steps away from Sultan Ahmad Shah International Convention Centre. Ideal for travelers looking to explore the city, our hotel offers cozy rooms with modern amenities. Stay connected with free WiFi, and make use of our 24-hour front desk for any assistance you may need. Book your stay now and make the most of your visit to Kuantan!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.4
Based on 903 reviews
Cleanliness: 5.49
Service: 7.96
Location: 9
Room Quality: 6.45
Amenities: 6.98
Value for Money: 7.44
Food and Beverage: 7.89
Overall Experience: 7.96
M
Mazly • solo_traveller • my
10
Pros:

Room

Cons:

Everything ok

2026-06-26 • via Nuitee
N
Norlina binti A.Aziz • family_with_children • my
10
2026-06-21 • via Nuitee
H
Hadafi • solo_traveller • my
4
Pros:

quite place

Cons:

-

2026-06-21 • via Nuitee
S
Sanusi • solo_traveller • my
5
2026-06-20 • via Nuitee
S
sahirah seman • solo_traveller • my
10
2026-06-18 • via Nuitee
L
liew • solo_traveller • my
8
2026-06-17 • via Nuitee
N
Nik • solo_traveller • my
5
2026-06-17 • via Nuitee
L
liew • solo_traveller • my
8
2026-06-17 • via Nuitee
K
Kheso • couple • my
8
2026-06-16 • via Nuitee
A
AUTOSPA • solo_traveller • my
9
Pros:

Good

2026-06-15 • via Nuitee
F
Farhan • family_with_children • my
10
2026-06-14 • via Nuitee
A
AZREENMAHFUCZAR • solo_traveller • my
9
2026-06-13 • via Nuitee
N
Nurul • couple • my
6
Pros:

worth t money

Cons:

ask for non smoking room but still get smoking room

2026-06-09 • via Nuitee
W
Weng Seng • solo_traveller • my
7
2026-06-07 • via Nuitee
B
Biena Aziz • solo_traveller • my
10
Pros:

Ok

Cons:

No

2026-06-07 • via Nuitee
A
Abdullah Syafiq • family_with_children • my
8
2026-06-06 • via Nuitee
A
Abdullah Syafiq • family_with_children • my
8
2026-06-06 • via Nuitee
C
Chen • couple • my
5
2026-06-06 • via Nuitee
A
Abdullah Syafiq • family_with_children • my
8
2026-06-06 • via Nuitee
C
Chee Fah • solo_traveller • my
9
2026-06-04 • via Nuitee