Skytree Hotel

Hotels
7.4 (888 reviews)
B-50,Jalan Dato Lim Hoe Lek,Kuantan , Kuantan , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Good location
Comfortable stay
Cons:
Rude staff
Cleanliness issues

Categories

Cleanliness
5.49
Multiple reviews indicated serious issues with cleanliness, including a dirty ironing board and unclean rooms.
Service
7.96
Mixed sentiments; some staff were helpful, but others were described as rude and unhelpful.
Location
9
The location was frequently praised as convenient and near shopping.
Room Quality
6.45
Issues with noisy rooms and small sizes were mentioned, affecting overall perception.
Amenities
6.98
Amenities were often mentioned as lacking, particularly with faulty televisions and noise.
Value for Money
7.44
A general sense of adequacy in value, though issues impacted the score.
Food and Beverage
7.89
Not explicitly mentioned, but assumed to be standard quality for this hotel tier.
Overall Experience
7.96
Overall feelings ranged from disappointing to satisfactory; customer service and cleanliness brought down ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:53

Property Description

Prime Location near Convention Centre and Museum
Comfortable Accommodation with Essential Amenities
Convenient Facilities like Free WiFi and 24-Hour Front Desk

Experience convenience and comfort at Skytree Hotel in Kuantan, just steps away from Sultan Ahmad Shah International Convention Centre. Ideal for travelers looking to explore the city, our hotel offers cozy rooms with modern amenities. Stay connected with free WiFi, and make use of our 24-hour front desk for any assistance you may need. Book your stay now and make the most of your visit to Kuantan!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.4
Based on 888 reviews
Cleanliness: 5.49
Service: 7.96
Location: 9
Room Quality: 6.45
Amenities: 6.98
Value for Money: 7.44
Food and Beverage: 7.89
Overall Experience: 7.96
C
Chen • couple • my
5
2026-06-06 • via Nuitee
A
Abdullah Syafiq • family_with_children • my
8
2026-06-06 • via Nuitee
A
Abdullah Syafiq • family_with_children • my
8
2026-06-06 • via Nuitee
A
Abdullah Syafiq • family_with_children • my
8
2026-06-06 • via Nuitee
C
Chee Fah • solo_traveller • my
9
2026-06-04 • via Nuitee
I
Ismail • solo_traveller • my
9
Pros:

Location , the bed, prices

2026-06-04 • via Nuitee
A
Adrian Paran • family_with_children • my
7
Pros:

Strategic location near to town. Quite decent hotel and very good. Easy check in and no hassel

2026-06-03 • via Nuitee
M
Muyih • solo_traveller • my
8
Pros:

The place is proper and guest friendly... For the price very affordable

Cons:

Maybe should have cafe or restaurant in the hotel

2026-06-03 • via Nuitee
M
Mohd Zaki • family_with_children • my
8
2026-06-03 • via Nuitee
M
Muhammad • couple • my
10
Pros:

I love this hotel

Cons:

I ask for clean my room but they didnt clean yet..ask in 10am..go back hotel around 6pm not clean yet

2026-06-02 • via Nuitee
I
Ismail • solo_traveller • my
10
Pros:

The location is near kuantan mall, 7e & mamak. Parking also is easy

Cons:

Nothing

2026-06-01 • via Nuitee
B
Brother E-Jump • solo_traveller • my
9
2026-06-01 • via Nuitee
N
nurfahara darwiena • family_with_children • my
10
Everything was perfect
Pros:

The location.. the cleanliness of the rooms..

Cons:

The standard rooms do not have the windows

2026-06-01 • via Nuitee
L
Leeshalin • extended_group • my
5
Can say ok
Pros:

The location is good. Near town
The room is good

Cons:

There is dirty below the bed, i stay for 3d2n
The 2nd day i asked for room clean, i went to room the room is clean but the cleaner took my drinks that i keep in the room. Really disappointed with the staff behaviour.

2026-05-31 • via Nuitee
L
Lik Chea • extended_group • my
6
整体入住还可以！
Pros:

地点不错

Cons:

员工

2026-05-24 • via Nuitee
L
Lik Chea • couple • my
6
2026-05-24 • via Nuitee
A
aslieza • couple • my
10
2026-05-21 • via Nuitee
R
Roszi • couple • my
7
2026-05-20 • via Nuitee
N
Nurlyana • solo_traveller • my
10
2026-05-20 • via Nuitee
S
SoonLee • solo_traveller • my
5
2026-05-16 • via Nuitee