Skytree Hotel

Hotels
7.4 (934 reviews)
B-50,Jalan Dato Lim Hoe Lek,Kuantan , Kuantan , MY
+60 9-513 9898

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Facilities for disabled guests
Meeting/banquet facilities
Daily housekeeping
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Good location
Comfortable stay
Cons:
Rude staff
Cleanliness issues

Categories

Cleanliness
5.49
Multiple reviews indicated serious issues with cleanliness, including a dirty ironing board and unclean rooms.
Service
7.96
Mixed sentiments; some staff were helpful, but others were described as rude and unhelpful.
Location
9
The location was frequently praised as convenient and near shopping.
Room Quality
6.45
Issues with noisy rooms and small sizes were mentioned, affecting overall perception.
Amenities
6.98
Amenities were often mentioned as lacking, particularly with faulty televisions and noise.
Value for Money
7.44
A general sense of adequacy in value, though issues impacted the score.
Food and Beverage
7.89
Not explicitly mentioned, but assumed to be standard quality for this hotel tier.
Overall Experience
7.96
Overall feelings ranged from disappointing to satisfactory; customer service and cleanliness brought down ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:53

Property Description

Prime Location near Convention Centre and Museum
Comfortable Accommodation with Essential Amenities
Convenient Facilities like Free WiFi and 24-Hour Front Desk

Experience convenience and comfort at Skytree Hotel in Kuantan, just steps away from Sultan Ahmad Shah International Convention Centre. Ideal for travelers looking to explore the city, our hotel offers cozy rooms with modern amenities. Stay connected with free WiFi, and make use of our 24-hour front desk for any assistance you may need. Book your stay now and make the most of your visit to Kuantan!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 934 reviews
Cleanliness: 5.49
Service: 7.96
Location: 9
Room Quality: 6.45
Amenities: 6.98
Value for Money: 7.44
Food and Beverage: 7.89
Overall Experience: 7.96
N
NURUL ATHEEKA • couple • my
8
2026-09-19 • via Nuitee
W
Wan • solo_traveller • my
8
Pros:

Nothing

Cons:

Too noisy

2026-09-16 • via Nuitee
J
Jubaedah • family_with_children • my
3
Pros:

Staff baik sangat..

Cons:

Bunyi bising sangat, bunyi mcm-macm..
Aircond bunyi, water heater dari bilik sebelah pun bunyi, bunyi orang sebelah guna toilet pun dengar, floor bising... nak rehat susah sbb bunyi mcm-mcm.

2026-09-15 • via Nuitee
A
Azmi • solo_traveller • my
8
Pros:

the room is clean and staff also friendly

Cons:

the room didn't have soundproof wall, it's a bit noisy in the morning and you can't sleep well because of it.

2026-09-13 • via Nuitee
A
Abdullah • solo_traveller • my
10
Pros:

comfortable bed

2026-09-13 • via Nuitee
W
Wan Syukriah • couple • my
9
Pros:

Nice place and location

Cons:

Nothings

2026-09-10 • via Nuitee
T
TEO • solo_traveller • my
7
Pros:

No

Cons:

Can't sleep well

2026-09-07 • via Nuitee
B
balqis • solo_traveller • my
8
Pros:

Tempat yang strategik

Cons:

Susah parking walaupun parking banyak tapi memang susah nak dapat.. Dan bilik sebelah bising sehingga dapat didengari oleh bilik saya....

2026-09-07 • via Nuitee
R
Raj • solo_traveller • my
2
2026-09-07 • via Nuitee
R
Rizal • solo_traveller • my
9
2026-09-04 • via Nuitee
N
Normah • solo_traveller • my
10
2026-09-04 • via Nuitee
W
Wahida • family_with_children • my
6
2026-09-03 • via Nuitee
I
IMAN • solo_traveller • my
7
2026-08-26 • via Nuitee
S
Shaharul • solo_traveller • my
10
Since it’s a budget hotel, my expectations were quite low. However, they provided everything I needed for a comfortable
Pros:

Affordable and clean

Cons:

The staff could be more welcoming by smiling and greeting guests warmly. Sometimes the staff are busy on their phones and may unintentionally overlook or ignore guests.

2026-08-25 • via Nuitee
R
Ramzalizah • extended_group • my
8
2026-08-22 • via Nuitee
M
mayyip.Ventech • extended_group • my
4
fair
Pros:

Requested non smoker room , giving smoker room.

Cons:

as above

2026-08-17 • via Nuitee
M
mohd asri • extended_group • my
8
2026-08-15 • via Nuitee
F
Fatimah Zahra • solo_traveller • my
10
2026-08-14 • via Nuitee
N
Nina Farzuin • family_with_children • my
8
Worth the money 👍🏼
Pros:

Worth the money 👍🏼

2026-08-11 • via Nuitee
Z
Zul Iskandarz • solo_traveller • my
8
2026-08-09 • via Nuitee