Shell Resort

Hotels
•
Independent
7.7 (158 reviews)
P/5, Holiday Inn Road, Maha Ulla, Pottuvil , Arugam Bay , LK

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Friendly and helpful staff
Peaceful location
Clean and comfortable rooms
Beautiful views
Cons:
Pool maintenance issues
Distance from the city center
Noisy AC units
Wi-Fi instability

Categories

Cleanliness
6.2
Mixed feedback on cleanliness, with notable concerns about the pool and some reports of unclean environments, while other guests found their rooms clean.
Service
8.4
Service was highly praised in most reviews, with staff being described as friendly, helpful, and hospitable, despite a few instances of guests not being received immediately upon arrival.
Location
7.4
The location received positive remarks for quietness and proximity to nature, although a few guests highlighted the distance from the city center as a minor inconvenience.
Room Quality
7
Rooms were appreciated for being comfortable and having great views, but there were complaints about maintenance issues like noisy AC units and problems with hot shower water.
Amenities
6.8
Amenities such as the pool were praised when clean, but there were recurrent issues with its maintenance. Limited parking and Wi-Fi instability were also mentioned.
Value for Money
7.5
Most guests felt the stay was worth the money, particularly because of the staff and location, although there were concerns about the balance of cost and quality.
Food and Beverage
7.3
Breakfast and food were considered good by most, but there was room for improvement mentioned by guests wanting more variety.
Overall Experience
7.9
The majority of guests enjoyed their stay, noting the tranquility and friendly staff, despite some areas needing improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 07:25

Property Description

Featuring free WiFi and an outdoor pool, Shell Resort offers accommodation in Arugam Bay, 3.6 km from Muhudu Maha Viharaya. Guests can enjoy the on-site bar. Free private parking is available on site.

Each room at this resort is air conditioned and comes with a flat-screen TV with cable channels. You will find a coffee machine in the room. All rooms come with a private bathroom. For your comfort, you will find free toiletries and a hairdryer.

You will find a 24-hour front desk at the property.

The resort also offers bike hire.
Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location