Travelodge London Central City Road Hotel

Hotels
JacTravel
7.8 (359 reviews)
1-23 City Road, London, England, EC1Y 1AE , London , GB

Pets allowed

Facilities

Express check-out
Express check-in/check-out
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Express check-out
Wheelchair-accessible spa
Wheelchair-accessible pool

Review Highlights

Pros:
Friendly and helpful staff
Great location
Good breakfast
Cons:
Cleanliness issues
Wifi insufficiency

Categories

Cleanliness
6.78
Some cleanliness issues mentioned, particularly with communal facilities.
Service
8.25
Guests consistently noted friendly and helpful service, especially mentioning Darron.
Location
8.79
Exceptional location with access to many transport links and local amenities.
Room Quality
7.74
Rooms are generally clean, comfortable, and well-equipped as per guest feedback.
Amenities
7.27
Some amenities noted like tea/coffee; however, wifi issues were a concern.
Value for Money
7.73
Price considered reasonable for the location and offerings.
Food and Beverage
8.28
Positive feedback on breakfast and dinner service during Christmas.
Overall Experience
7.55
Overall enjoyable stay despite minor issues; highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:34

Property Description

Wheelchair access
This hotel offers convenience and accessibility for all guests, ensuring a comfortable stay for everyone.

Dining and Beverage Options
Indulge in delicious meals at the on-site restaurant and relax with your favorite drink at the bar/lounge.

Central Location
Located centrally in London, this hotel provides easy access to popular attractions such as Liverpool Street and St. Paul's Cathedral.

Book now for a memorable stay at Travelodge London Central City Road Hotel!

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

7.8
Based on 359 reviews
Cleanliness: 6.78
Service: 8.25
Location: 8.79
Room Quality: 7.74
Amenities: 7.27
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 7.55
D
darlingo817 Couples
10
Amazing stay!
Pros:

We went for a nice date night, which turned into two date nights. We loved the breakfast so much. There were so many things to eat, fresh coffee from a machine. Juice and water machine as well.
The reception staff were absolutely amazing and helpful. I met such a sweet boy there. Security is on another level.
We’ve been there twice last year, but I wasn’t that impressed before. The rooms are renovated now – very, very clean.
I met two of the housekeeping girls. I don’t remember their names: one sweet blonde girl poor thing, she was very tired, and another girl with very long hair who was absolutely amazing, helpful, and very polite. I really appreciate their hard work.
A big thank you. We felt welcomed, and we will come again.

2026-03-14 via Tripadvisor
D
danielmG21UZ Business
10
The best Travelodge experience to date
Pros:

Stayed here on a last-minute business trip. The overnight staff were very accommodating and checking me in at such a late hour. The best thing about a Travelodge is you always know that you’re gonna get a clean and presentable room which can be hit or miss in central London.

The morning staff were equally as pleasant. The cheerful and chilled vibe in the morning they all created made for a great start to a super busy day.

Highly recommend this location

2026-03-13 via Tripadvisor
H
husseins858 Family
10
Sheniz from travel lodge central city road
Pros:

I just wanted to share how grateful I am for the outstanding help I received from Sheniz during my stay. Traveling with two kids can be quite stressful, especially when you’re worried about disturbing other guests because children can be noisy. Sheniz completely understood this and went out of her way to make sure we had the right room so that everyone could be comfortable.
She took her time, listened carefully to my concerns, and handled everything with such patience, kindness, and professionalism. Her friendly attitude instantly made the experience smoother and far less stressful for me and my family.
It’s rare to come across someone who genuinely cares about making guests feel at ease, and Sheniz truly made my day. She is a fantastic member of your team and absolutely deserves recognition for the effort she puts into helping guests. If anyone deserves a pay rise, it’s definitely her!
Thank you, Sheniz, for making our stay so much easier and more enjoyable.

2026-03-11 via Tripadvisor
R
rodanx Family
10
Outstanding staff
Pros:

Very good, quick and kind staff

2026-03-10 via Tripadvisor
1
157katerynam Business Kyiv
10
Great option
Pros:

Great option - affordable, clean, big room that included even an iron

2026-03-10 via Tripadvisor
M
mishkak2026 Couples
10
Great service!!
Pros:

Room was nice and clean. The reception was very helpful and we even got to pick which floor to be on. I was more than satisfied with the kitchen, the chef- Yusuf and the bar- Sadeǎt as they kindly made sure we got everything we need and served tasty dinner. Pleasantly surprised by the hotel and very well worth the price!

2026-03-09 via Tripadvisor
P
Pioneer18152720243 Couples
10
Good Food
Pros:

The food was incredible!!! I loved it, they gave us ice cream!

2026-03-09 via Tripadvisor
E
E2690ZFkarend Family Dumont, New Jersey
8
Overall, very pleasant, front desk staff alway helpful and location very convenient.
Pros:

Did not refill tea, sugar, milks, limited toilet paper, and no face cloths

2026-03-09 via Tripadvisor
H
hello754 Couples
6
Read this before you book as couple
Pros:

Location and service was alright. The room was ok for what i expected. I was not happy regarding the situation on the restroom, as there was no toiletbrush. That sometimes lead to some problems with my Gf.

2026-03-09 via Tripadvisor
S
ShaKla Solo travel
8
Great for a short stay
Pros:

With Travelodge you know exactly what you'll get. It's basic but does have everything you need. Location is great, really easy to get to. Bring earplug if you're a light sleeper, it's on a fairly busy road. I don't think this is uncommon in a bug city though so don't let this put you off.

2026-03-07 via Tripadvisor
2
209shaquilleg Friends getaway
8
Peaceful and quiet
Pros:

Good value for money. Room was clean, hotel was quiet/enjoyable and the staff were friendly. Would stay again

2026-03-05 via Tripadvisor
Q
Q1707RPfilipk Family
8
Soooo gooooood.
Pros:

The breakfast and dinner is hard to order becose menu is uncransparent to reed but rooms is so good.

2026-03-04 via Tripadvisor
Z
Z6768HMtylerf Family
8
Nice wan bruvvvaaa
Pros:

Manager/ supervisor guy. Glasses comb over big legend 👍🏻💪🏻

2026-03-03 via Tripadvisor
P
plamenab2026 Family
8
Convenient hotel with nice location
Pros:

Practical city Hotel. Friendly staff. Clean. Comfortable beds. Wish there were more places to hang our towels.

2026-02-26 via Tripadvisor
R
Resort37355181714 Family
10
Friendly team, a great stay.
Pros:

Went to the Travelodge London Central City Road. Greeted and looked after by friendly and smiling staff throughout my stay. Nothing was too much trouble and the hotel was clean and modern. I would return again without hesitation.

2026-02-24 via Tripadvisor
D
DaleC1582 Couples
10
Excellent value for money
Pros:

Great value for money, convenient location, clean and tidy, welcoming receptionist. We stayed for a weekend visit to London; hotel is just a few minutes from a number of tube stations and very close to Liverpool Street station

2026-02-23 via Tripadvisor
G
GrandTour741741 Friends getaway
10
Girls night out
Pros:

Have to say this was a really great find, close to the station, spotless rooms and comfortable beds. The reception and security team were great and I’d like to say a special thanks to Niveen on reception for being so pleasant and helpful. We’re already planning our next trip back!

2026-02-22 via Tripadvisor
S
S7945KPtomc Couples
4
Find a different one
Pros:

Pretty grotty even for a travelodge, water tasted funny, black mould in bathroom, shower doesn’t have a warm function - only Scalding or Ice water

Staff very friendly and helpful

2026-02-21 via Tripadvisor
D
D3002BTstevenh NONE
10
Best stay ever
Pros:

Stayed here as my daughter was having a operation close by and when you think of a travelodge you think basic but this hotel and the staff was nothing of the sort it was the best stay I have had anywhere there is nothing I can complain about the food in evening was amazing the staff was so friendly and welcoming for a London hotel all the staff was amazing definitely recommend this hotel

2026-02-21 via Tripadvisor
C
carly_clc Family Whitley Bay, Tyne and Wear, England
2
Really disappointing customer service
Pros:

We stayed here on Thursday night and had a really upsetting experience afterwards. When we got home, we realised we had accidentally left our little boy’s favourite teddy (baby yoda) in the room – his absolute favourite thing in the world and his best friend.

I have rang the hotel several times and spoke to a manager this morning, but since then we’ve had no contact at all. I’ve sent three emails today and none have been replied to, and no one has called me back.

What makes this even more distressing is that an item like this can’t have just disappeared – it has to be somewhere in the hotel – yet no one seems interested in helping us find it or even able to tell us where it may be. Being completely ignored when you’re trying to recover something so important to a child is absolutely devastating. I understand things can get busy, but some communication and basic care would have made a huge difference. We are absolutely devastated and feel really let down by the hotel.

2026-02-21 via Tripadvisor