Travelodge Bath Waterside

1) No heating control available in the room (wall radiator control locked for temp change). It was too cold for us.
2) No extra blankets available in the room
3) Fire alarm went off one night. Personnel did not know how to turn it off. It rang for approx. 30 minutes.
4) At the bar, it took the kitchen 50 min to deliver 2 burgers and one appetizer. Drinks were fast though.
5) Expensive parking fee. Should be free for guests.

Lovely stay, as always. Beautiful walk into Bath via the railway station or past the Abbey alongside Pulteney Bridge. A fire alarm went off during our stay, so we were outside in the car park from 11.35pm until 12.30am. The fire brigade didn't turn up and the evacuation was very unorganised. We did not see a member of sraff for a long time. There was no head call and skme guests did not evacuare theor roons.

Reception - not interested massive que just sat in the office untill another staff memeber shouted at him
Room- absolutely stunk amd was dirty spent the whole night itching had some biting insects ,
Breakfast - mayhem clearly not enough staff one lady was doing everything
Was told on arrival to choose a room had to go online it wasn’t working so was told to book early arrival first which I did costing me £15 and it still didn’t work
The fire alarm went off and we were stuck out of the room for hours with a young child staff didn’t know how to stop the false alarm ,
The hallway to the room was soaking and stunk of stale water so disappointed seems to have gone down hill

The bathroom of my room smelled of cigarette smoke and sewage...it looked like the ventilation was not working, and had a brown ring. Not pleasant, but Bath was busy.
I was (thankfully) only staying one night.

The breakfast was a shambles...1 member of staff to replenish the buffet, when the hotel was full. Items kept running out, mushrooms, hash browns, including bread for the slow toaster, and even sugar. Sausages were inedible as they were too hard
So it did not make for a hot breakfast

When I tried to contact Travelodge directly by email, I was informed to contact my travel agent " as the company may have different terms and conditions." (direct quote) I doubt the travel agent booked a room with an abhorrent smell, or a
miserable breakfast. I paid for the breakfast myself (due to an error by the Travelodge I believe!!)
NEVER AGAIN

Carpets through the hallway absolutely trashed and the parking is too expensive for one night.
One area of the carpet in the hallways was soaking wet causing us to get wet feet.

Great Travelodge! Friendly and helpful staff. Lovely room with a great view of the water. Breakfast was very good too. Lots of choice. Handy for the town with a nice stroll alongside the river. Would stay here again.

First time at Travelodge Waterside and we were not disappointed. Central and close to the train and bus station yet peaceful.
The young man at the front desk on the evening shift was friendly, helpful and obliging.
All good for a no-frills economy hotel.

First ever time staying in bath for work and was greeted with a great pleasant smile of kerry who made sure I was welcomed, once i came down for dinner and drinks James and Kenny made sure it was smoothly run everyone was seen to and was happy

100% will be staying again and recommending to the pther 9 engineers we have

Thanks guys see you soon

Outstanding service great location, simply perfect. Reception staff so helpful, duty manager and dream, rooms, car parking perfect. Thank you.

Great location for Christmas market, 10 minute walk.

Rooms are basic but clean. There is parking on site at a fee.

They have a restaurant and bar. Happy hour 5-7 pm , 2 drinks for £7.50. There is also an all you can eat breakfast, but we didn’t try it.

We had our towels replaced during our stay, at our request but unfortunately they didn’t take away the used towels.

Would stay here again as reasonable price and great location.

Great stay, friendly environment
Great staff with great positive attitude
Clean rooms and great breakfast
Possibly will return

Very pleasant stay at Bath waterside Travelodge, clean room, comfortable bed, good location only a few minutes walk to Bath city centre on the side of the canal,
ideal with a pay and display car park.

With a travelodge you get what you expect, a decent hotel but not luxurious. Arrived at 10 am for a day, visiting the Christmas market and an overnight stay. Parking was very good, £9 for 24 hrs, validate reg at reception. Only a 10 mins walk to the market. Check in at 3 was simple, pre booked room overlooking lake, room was clean, apart from the windows, returning in the evening a normal excellent nights sleep, must buy a travelodge matress. Buffet breakfast in the morning well stocked and good, Overall a decent hotel with friendly and helpful staff. Perfect for a base to visit the christmas market, Need a new window cleaner, though

I arrived feeling unwell, the staff especially the Lady receptionist on the desk at 3.30pm was very helpful and concerned about me, she help with extra bedding and arrange a taxi for my wife, well done !

location is great however the hotel is AWFUL and I wouldn’t recommend anyone stay here due to issues with safety. When we arrived we noticed a clear bag tied over the fire alarm, we told reception that this violates fire safety laws as it can prevent the fire alarm detecting smoke. Therefore if there was a fire in one of the rooms it could mean it goes undetected until it has spread. When we approached reception about this, they told us that they had to put them there as the water vapour from the shower set of the fire alarms. So you’re basically stood telling us that you’ve had to cover the smoke detectors to prevent them going off? Honestly ridiculous. The windows were filthy, looked like someone’s dirty hands had been touching the window and no one had cleaned them. Cups filthy on arrival had to ask for them to be changed, tap also dirty, truthfully I wasn’t convinced anyone had actually been to clean the room, just changed the beds. There was stains on towels and no hand towel? Then on our second night of staying, the fire alarm went off in the middle of the night, which I know can’t be helped, however, there was absolutely no communication as to what was going on, we where all left stood in the cold with no staff informing us, all the information we were getting was from a man who had stood at reception demanding answers from staff, he was told there was a fault and they were trying to fix it. Once the fire alarm stopped no one told us we could go back to our rooms we just had to use our initiative and go back inside. No member of staff even apologised for the inconvenience. My problem here isn’t with the fire alarm going off, it’s with the lack of communication between staff and guests. We should have been informed about what was going on and told we were allowed to go back up to our rooms. There was young children stood outside scared that there was a fire because no one was informing us of what was going on and we just had to take a guests word that everything was okay and there was just a problem with the system. Honestly overall an awful stay, communication with staff was my main issue along with how dirty the room was, on arrival we asked for our bags to be held until check in time and the receptionist was miserable and acted as though we were majorly inconveniencing her even asking us if there wasn’t anywhere else we could keep them after we had told her we had come down on the train. There was one member of staff in the restaurant trying to take orders, clear tables, deliver food to tables and deal with drink orders at the bar, she was running around all over the restaurant and we were waiting at the bar to order some drinks for so long we decided to walk to the Sainsburys 10 minutes away and buy drink there and drink them in our room. At such a busy time of year with the Christmas markets there should have been at least 3 waiters in the restaurant if not more. First experience staying in a Travelodge and it will definitely be our last.

Nice and clean rooms. Delicious breakfast. Friendly atmosphere. Overall we got great time. If you stay in Bath this hotel is for you.

Brilliant place, very friendly staff.
Nothing to much for them, great service on the cafe bar with very good food and friendly service.

Great place, staff very friendly and always willing to help, nothing too much for them.
Cafe bar good environment and friendly staff.

When I booked the room months ago, I checked the web site that you have left luggage service available according to the web site.

At or about 10:30am on 23 November, 2025 (Sunday) I checked out. I was checked out by a lady whose name tag states "Kerry" who was the Assistant Manager according to her name tag. She has been very rude and unhelpful. I asked to leave my baggage and she told me she there is no baggage space available. I kindly told her that I have checked the web site prior to booking and she challenged me that the web site says "only if available.". I thus showed her what the web site said and it states that it is available, not "if" as she insisted. A screenshot from this morning is available upon request. She continued to insist that it says "if" until she agreed to read it and the I told her that I relied on the web site. She rudely told me "so did 120 other people". That is exactly the point. If people rely on your site to provide left luggage service then it should be either provided or you should not have it on your web site as that is false and deceptive advertising. I have asked her to change the web site then, and she said she doesn't do that. I asked her to speak with the appropriate person and she said it "will be given no notice at all."

First, I had to struggle with the luggage through no fault of my own. Second, there actually was plenty of room there. Third, Kerry has been both unhelpful and ride and not understanding.

Very convenient
Parking next to hotel fee payable
Room quiet/ clean and comfortable
Only downside was unfortunately no shower/shampoo in dispenser I only discovered when in the shower and wet!!
Breakfast plenty of choice and good value.
Would definitely stay again