Travelodge Bath Waterside

Had a wonderful meal and served by a very pleasant bar person called Jamie. Very polite and professional. Would definitely return.

Rooms basic, but very clean, very close to everything so a good base
Breakfast wasnt as good seemed a little understaffed, eventually after asking replenished the hot stuff but had to hang around abit as told busy
Would be nice if it was checked and not have to ask a couple of times as different stuff wasnt replenished
Overall an ok stay, as very convenient to Bath Centre and nice grounds around river etc
Jamie on reception was so nice very polite and nothing was too much trouble a very nice person
Would stay again

Excellent accommodation in a well appointed picturesque part of Bath near the river not far from the city centre. Good dining facilities and parking on the premises. Hotel and room was quiet, clean and well maintained.

Great location, handy to have a car park.
Checking in process was easy. Jamie, the supervisor, was very polite and helpful, as it was a great recommendations to go for a Super Room, paid a bit extra for a quieter room, and view of the lake instead of the car park, was definitely worth it.

Excellent hotel. Jamie the supervisor was very friendly & and excellent host. Management material.

stayed on the very top floor and the room was to standard, had a beautiful water view and could see the swan. the staff were all incredible especially in the bar with Sara going above and beyond. would recommend and definitely stay again

I arrived late at the hotel after working all day, when I checked in I dealt with Jamie (supervisor) he was extremely upbeat and helpful gave me a list of restraints and bars to go to when my wife comes for a visit as well! He showed me everything from breakfast to facilities he’s a credit to the hotel! I’m glad he was on when I checked in! THANKS JAMIE!

Freezing cold bedroom with inadequate heater. Bathroom had a very strong smell of sewage.

Lovely accommodation. Very clean rooms and really comfortable bed.
I have good night sleep.
Staff are really friendly and helpful, atmosphere are spot on.
Breakfast taste amazing and full English is just the best.
Prices for the rooms are really affordable. Very close to the town centre.
Overall 5 out of 5.

As a couple who stay here every 4-6 weeks at the same hotel I can't tell you how disappointed we were when booking our room the cost of selecting a specific room rose from £3:60 to £76 yes £76. I don't know how this can be justified but I can tell you how that we feel loyalty has been rewarded with a kick in the teeth. We do love bath and the hotel we just wish, for once, our loyalty was reciprocated and not taken for granted.

The hotel is basic which is what we expected for a Travelodge, is was clean, comfortable. Breakfast was good.
Service from the whole team, from breakfast to bar was excellent, in particular a big shout out to Flo and Kerry on reception who both went above and beyond with recommendations for places to visit and eat, thank you for an enjoyable couple of days.

Very nice and quiet.close to town centre.

What impressed me is the reception staff . On my staying there I needed to print a document for an urgent issue. Thankfully one of the reception staff asked me to send the documents and he will print it out for me despite going out to search for printer. Really what I want to say thank so much Sir for such amazing service that you offered me. Really can't find any words to say .
Thank you so much Sir.

We go to this travel lodge a couple of times a year. It’s situated just a couple of minutes walk from the city centre. The staff are so friendly Kelly was on the front desk when we arrived and she was brilliant as always. All the staff are great when we returned from a night out there was a young chap on the desk didn’t get his name , but again he was great recommended some Resturant’s to try. It is kept spotless and the rooms are clean and comfortable.

Lovely location, great staff with great environment on cafe bar.
Easy access to all local shops and amenities.

From our recent stay we recommend you AVOID this Travelodge!!

After our experience of The Waterside I I recommend you avoid this Travelodge!!

Dreadful - bathroom unusable as it stand of sewage. Even breathing through my mouth with a perfume bottle at my nose the smell make me retch. It filters into the bedroom too. Bed awful - woke with dreadful backache. No plugs by the bed so l had to unplug the heater to plug in my sleep apnoea machine. No bedside table, so l had to lug a heavy chair to the bedside to put the CPAP machine on. I am 80 have Fibromyalgia and a damaged foot.
The other Travelodge l stayed in in Bath was so so much better

I paid £165 for a room that was very poor condition and was incredible noisy from water boilers. I spoke to the staff and knew of the problem and gave me another room but was equally poor. They give me no help move and sat drinking tea. I had a poor night sleep which did help me with my special day.
Restaurant was close to staff shortage.
Hair & body wash could be improved
Will not be booking with travelodge again and I know I will not receive a response from them which no changes will be made.

We recently suffered a stay at Travelodge Waterside. The booking was for 4 nights whilst we were attending an event at the Pavilion.We have stayed here many times as the location is very convenient but never again. The first night was the 4th March. We arrived at 6.45pm when we found that the restaurant was closed and the bar closed at 7PM. I had specified a room in the main building prior to arrival but was told that they were totally booked. The receptionist took ages confined our reservation and offered us a room (no.304) in the other site. We put our lossage in this room and then had to walk into town for a meal and drink.
The room was filthy and extremely run down. Cobwebs hanging from the ceiling, thick dust on the bed head, picture frame and both mirrors. The tv was thick with dust on the top and back and there was a large smear across covering a third of the screen. The soap dispenser over the basin was hanging off the wall, the one over the bath had black mould and the top as did the seal around the bath, the grouting, around the taps and grab handles. we could not use the bath in such a state. As it was late by this time we tried to get some sleep…..couldn’t have been more wrong. The heater was totally inadequate for a room this size and kept switching itself off. The curtains barely covered the glass on the two windows and the rail was so low that the floodlights outside lit up the ceiling. Then what a noise!!!!! It was impossible to get to sleep due to the sound the Niagra Falls coming from the boiler.
In the morning, the receptionist said that many other people had complained about the noisy boiler and offered to relocate us to another room. She asked that we pack our cases (all 4 pieces of luggage) and then would have them put into another room.
On the second night our visit, the receptionist took 15 minutes to find our booking under our name and confirmation number. Eventually, he said that our luggage was here and that we had to take ti all up to room 201. Furthermore, we were told that the bar and restaurant was closed again. We contacted 4 other guests and we all had to go into town to eat (more expense including taxis). Room 201 was adequate for our purpose but we decided to cancel our booking for the last night, the 7th and returned the keys to reception. No refund for thus night has been received.
The second room booked for one night was not used as our son decided to find alternative accommodation where he could get a drink and something to eat.
A total shambles, dirty room. lack of sleep due to lights and noise, lack of bar and restaurant and staff reluctant to listen to complaints.
The total cost of this fiasco was £407.96 plus £83.99 for the second room.

Clean, easy to get to, dedicated staff who can solve any problem. Very good!