The Scarlett Boutique Hotel

Hotels
9.8 (1805 reviews)
17/1 Ben Nghe Street, Hue , Hue , vn

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Great Location
Comfortable Beds
Cons:
Breakfast Quality Issues
Noise Levels

Categories

Cleanliness
9.98
Rooms were very clean and well maintained.
Service
10
Staff were exceptionally friendly and helpful, particularly praised by multiple reviews.
Location
10
Great central location with easy access to attractions.
Room Quality
9.98
Rooms are spacious, comfortable, and well-stocked.
Amenities
9.48
Amenities mentioned were satisfactory, with good air conditioning.
Value for Money
9.98
Good value for the quality of stay and service provided.
Food and Beverage
8.98
Breakfast quality was inconsistent, with some complaints regarding limited options.
Overall Experience
10
Guests expressed a strong likelihood of returning, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:32

Property Description

Luxurious 3-Star Accommodation
Experience elegance and comfort at The Scarlett Boutique Hotel in Hue. Conveniently situated near Trang Tien Bridge and Dong Ba Market, our hotel offers a range of amenities to enhance your stay.

Top-Notch Facilities
Indulge in our on-site restaurant, room service, and 24-hour front desk. Stay connected with complimentary WiFi and make use of our business center, concierge service, and currency exchange for a hassle-free experience.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and a private bathroom. Unwind in style with free toiletries and a hairdryer provided. Each room features a desk and a kettle for your convenience.

Book now and make The Scarlett Boutique Hotel your home away from home in Hue.

Important information:

Guests traveling with children must inform the property before arrival.

Children aged from 0 to 5 years can stay free of charge.

Children aged from 12 years and above incur an additional charge of VND 350,000 per night when using extra beds.

A breakfast surcharge of VND 150,000 per child, per day applies for children aged 6–11 years.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 1805 reviews
Cleanliness: 9.98
Service: 10
Location: 10
Room Quality: 9.98
Amenities: 9.48
Value for Money: 9.98
Food and Beverage: 8.98
Overall Experience: 10
D
Departure47222601457 Solo travel Virginia Beach, Virginia
10
Great Stay
Pros:

Had a really great stay at Scarlett Boutique Hotel. The hospitality stood out right away. Linda and David set the tone with warm welcomes, and the entire team was genuinely kind and helpful throughout my stay.

The room was clean and comfortable, and the private balcony was easily my favorite part. Having a spot to open the doors, get some fresh air, and unwind made a big difference. At check-in, I was welcomed with a drink, and there was also fresh fruit waiting in the room, which was a really nice touch.

Breakfast was also on point. There was a good variety of options, and being able to order a few things made fresh was an added bonus. Everything I had was good.

It’s the small details that make a place stick with you, and they definitely got those right here. I really enjoyed my stay and would definitely come back.

2026-08-23 via Tripadvisor
R
Relax06033310557 Family London, England
10
Great little hotel with fantastic staff
Pros:

We had a really lovely stay at this hotel. Staff especially Cam and Linda took very good care of us and we felt very comfortable and welcome. Rooms were very comfortable and clean and location is central. Highly recommend.

2026-08-23 via Tripadvisor
A
anhv674 Couples
10
A lovely stay in Hue
Pros:

I've spent 4 days at this hotel and received very warm welcome and excellent service. Many thanks to all the staff, especially Ms. Cam and Mr. Nghiem for taking good care of me
Fresh fruit is refilled everyday and the room is clean. The staff treat me like family.
The best thing is location. It's convenient to get to the attractions and local restaurant. It's only 3min walk to Walking street and 10min walk to Perfume river. Next chance I come back Hue, the Scarlett will definitely be my 1st choice.

2026-08-22 via Tripadvisor
J
JOSE LUIS couple es
10
Muy buen hotel
Pros:

Amabilidad de la gente y ubicación sin ruido. Ruby, David y el resto del equipo siempre muy atentos de todo.

2026-08-19 via Nuitee
J
Jennifer couple au
9
Pleasant enough for the price
Pros:

Friendly staff

Cons:

A bit aged

2026-08-18 via Nuitee
F
Fearless48912748990 Family Fountain Valley, California
10
Amazing 10/10 would recommend again
Pros:

Today my family book two room and my wife' birthday
It's very surprised the hotel give birthday'cake to my wife
My family very happy
Special thanks Cam (the receiptionist) and Cuong(the bellman), represantative the hotel give a gift
That's a day worth remembering

2026-08-16 via Tripadvisor
P
Pedro solo_traveller es
8
2026-08-16 via Nuitee
D
donnabE6446WD Couples
10
Fabulous hotel. Attentive staff
Pros:

I cannot recommend this hotel enough. Ruby, David, Linda and the team were incredibly attentive and helpful. We arrived after an overnight train journey and went to the hotel to drop off our bags before check in. In seeing that we were in need of a freshen up Ruby let us borrow one of the rooms prior to check in so we could take a shower and feel better. They also invited us for a welcome drink and some fruit before giving us some recommendations of the city. They also let us store our bags for free prior to check in. Throughout our stay the staff helped us with bookings and ensured that we were well taken care of.
In addition, for people who prefer a quieter location. The hotel is set back from the street and away from the bustle and street noise. The location is within a stones throw of walking street, and the imperial city is 30mins walk away.

2026-08-15 via Tripadvisor
C
Carly couple au
10
Perfect hotel in a great location.
Pros:

Hotel staff were extremely attentive and welcoming with lots of local knowledge.
Breakfast was nice with additional cooked items made to order.
The room itself was comfortable, clean and stylish.
We enjoyed our stay at The Scarlett Boutique very much and will definitely stay there again when we next come to Hue.

Cons:

Not applicable

2026-08-11 via Nuitee
M
Meena couple au
10
Brilliant and memorable stay
Pros:

Staff were so polite and helpful. Showers hot and strong. Rooms clean, bed comfy and good breakfast. Away from the noise of walking street but close enough to walk there.

Cons:

Nothing - it was excellent and great value for money.

2026-08-11 via Nuitee
5
592carlya Couples
10
Excellent hotel in a great location.
Pros:

A great place to stay! The hotel was very clean and comfortable, and in a fantastic location. All staff (Linda, Thanh and the rest of the team) were incredibly attentive, friendly and welcoming throughout our stay and provided detailed information about the local area and possible itineraries for our trip. Breakfast was also really good, with a nice selection of meats, fruits and additional made to order options. We really enjoyed our stay and would definitely return!

2026-08-08 via Tripadvisor
3
376sakif Friends getaway
10
Amazing staff
Pros:

Room is clean and fashionable! The place was very cozy, with plenty of fruit and other amenities!
the most impressive thing was how friendly ,kind ,and polite staff were! They showed us such wonderful hospitality!
Especially Ruby and David ,thank you so much !!It became good memories!🇯🇵🇻🇳🫶

2026-08-07 via Tripadvisor
C
Curiosity20818678585 Friends getaway
10
Wonderful time in Hue!
Pros:

The hotel was fully equipped, and the service exceeded expectations; we received complimentary fruit and water daily. Its central location made walking and sightseeing very convenient, which I really appreciated. The staff especially Ryan and the rest of the team were incredibly friendly and helpful. I look forward to returning for my next vacation.

2026-08-07 via Tripadvisor
S
Sightsee65502817037 Couples
10
Could have stayed in that bed all day!
Pros:

Absolutely loved this hotel! The bed was so thick and soft! The staff is phenomenal and tend to your every need. Breakfast was great and the whole hotel was spotless! 10/10 would definitely recommend.

2026-08-06 via Tripadvisor
P
P7829BRdavidj Couples
10
Five star hotel stay
Pros:

The staff is absolutely phenomenal!
One of the nicest hotels and beds are extra comfortable.

2026-08-06 via Tripadvisor
8
847chuckg Solo travel
10
Above and beyond hospitality!
Pros:

Perfect location near the river, walking street, nightlife, and just minutes from the imperial city and the dong ba market. The hotel is just the right size 17 rooms and the rooms are very comfortable/quiet and tucked away in a quiet alley off the main road. The staff went above and beyond the meaning of true hospitality (this coming from someone how’s has work in the hotel/country club industry for over 40 years). I would stay here again without hesitation

2026-08-05 via Tripadvisor
M
Michaël couple fr
9
Personnel très aimable et sérieux, bonne literie et emplacement ; chambre un peu défraîchie pour le prix
Pros:

- personnel particulièrement attentionné et excellent service ;
- literie excellente ;
- emplacement satisfaisant.

Cons:

- climatisation un peu faible ;
- état de la chambre perfectible (légèrement défraîchie)

2026-08-04 via Nuitee
G
GiorgioR1976 Solo travel Sicily
10
⭐️⭐️⭐️⭐️⭐️
Pros:

My stay at The Scarlett Boutique Hotel was simply outstanding. From the moment I arrived, I felt genuinely welcomed and well looked after.
A special thank you goes to Thuý, who was incredibly kind, professional and always happy to help. She gave me excellent recommendations on places to visit, restaurants to try and local experiences, making my time in Huế even more enjoyable. Her warm attitude and attention to every detail truly made a difference.
The hotel itself is beautiful, spotless and very comfortable. The room was quiet, the bed was excellent, and everything was designed to ensure a relaxing stay. The location is also perfect, making it easy to explore the city while enjoying a peaceful atmosphere.
Thank you to Thuý and the entire Scarlett Hotel team for such a wonderful experience. If I ever return to Huế, I wouldn’t hesitate to stay here again.

2026-07-29 via Tripadvisor
N
Nickyblackpool Family
10
Lovely hotel well positioned
Pros:

We absolutely loved this hotel . We had a lovely room, a good bread . Excellent Breakfast .

A special mention for Ruby at reception, she was wonderful and made our stay special.

2026-07-28 via Tripadvisor
Q
Q5401NQroberton Solo travel Cairns, Cairns Region, Queensland
10
Lovely Hotel
Pros:

I really liked the one night I spent there. Room was clean and I was well received. Cooperation very friendly and helpful.

2026-07-25 via Tripadvisor