The Scarlett Boutique Hotel

Hotels
9.8 (1763 reviews)
17/1 Ben Nghe Street, Hue , Hue , vn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Great Location
Comfortable Beds
Cons:
Breakfast Quality Issues
Noise Levels

Categories

Cleanliness
9.98
Rooms were very clean and well maintained.
Service
10
Staff were exceptionally friendly and helpful, particularly praised by multiple reviews.
Location
10
Great central location with easy access to attractions.
Room Quality
9.98
Rooms are spacious, comfortable, and well-stocked.
Amenities
9.48
Amenities mentioned were satisfactory, with good air conditioning.
Value for Money
9.98
Good value for the quality of stay and service provided.
Food and Beverage
8.98
Breakfast quality was inconsistent, with some complaints regarding limited options.
Overall Experience
10
Guests expressed a strong likelihood of returning, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:32

Property Description

Luxurious 3-Star Accommodation
Experience elegance and comfort at The Scarlett Boutique Hotel in Hue. Conveniently situated near Trang Tien Bridge and Dong Ba Market, our hotel offers a range of amenities to enhance your stay.

Top-Notch Facilities
Indulge in our on-site restaurant, room service, and 24-hour front desk. Stay connected with complimentary WiFi and make use of our business center, concierge service, and currency exchange for a hassle-free experience.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and a private bathroom. Unwind in style with free toiletries and a hairdryer provided. Each room features a desk and a kettle for your convenience.

Book now and make The Scarlett Boutique Hotel your home away from home in Hue.

Important information:

Guests traveling with children must inform the property before arrival.

Children aged from 0 to 5 years can stay free of charge.

Children aged from 12 years and above incur an additional charge of VND 350,000 per night when using extra beds.

A breakfast surcharge of VND 150,000 per child, per day applies for children aged 6–11 years.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.8
Based on 1763 reviews
Cleanliness: 9.98
Service: 10
Location: 10
Room Quality: 9.98
Amenities: 9.48
Value for Money: 9.98
Food and Beverage: 8.98
Overall Experience: 10
U
U3826IWscottb Couples
10
Helpful and Friendly Staff at a Great Location
Pros:

Service was great and the staff were all very friendly! Location is convenient to walk to many of the local sites. Special thanks to Thanh, David, and the team for the local suggestions and helping us book a driver for some self-tour around the city!

2026-05-30 via Tripadvisor
U
U9996HDcamilac Couples
10
Great Team
Pros:

We had a wonderful stay. Linda and David, along with the whole team, were incredibly welcoming and made us feel very cared for during our honeymoon. They gave us great local tips and were always kind, warm, and attentive throughout our stay.

The hospitality really made the experience special, and we truly appreciated how thoughtful and friendly everyone was.

2026-05-28 via Tripadvisor
V
Vuk couple me
10
Pros:

Everything was perfect!
We came on the day of check in at 07:30 even though check in is from 14:00, they provided us with clean towels and gave us room to take a shower and refresh after entire night driving in sleeping bus from other city and kept our luggage so we could go and explore the city before our room was fully ready for us.
Staff are so nice and friendly and also they gave us a list of restaurants and some recommendations.
Breakfast wonderful!

2026-05-28 via Nuitee
L
Leonie couple de
10
Schönes Hotel in perfekter Lage!
Pros:

Schönes kleines Hotel in Hué. Die Lage ist perfekt, viele Cafés und Restaurants im Umkreis. Ruby, Ryan und ihr Team waren toll!

2026-05-28 via Nuitee
T
Trail66451772702 Couples Christchurch, Canterbury Region, South Island
10
Central, friendly and helpful staff.
Pros:

We stayed a couple of nights and couldn't be happier. Reasonably priced, very central, and the staff were eager to help, and super friendly. Room was a good size, well appointed and breakfast was very nice.

2026-05-27 via Tripadvisor
B
Benny solo_traveller ro
10
Pros:

Everything was excellent!

2026-05-27 via Nuitee
B
Bettina extended_group de
10
Pros:

Das Personal und der Service waren unglaublich freundlich und hilfsbereit, in wirklich jeder Hinsicht. Ich hatte mein Handy im Zug liegenlassen. Linda und ihr Team haben sich um alles gekümmert, mich zum Bahnhof begleitet, auf vietnamesisch alles geregelt, bis ich das Handy zurück hatte. Auch Tourenplanung, Taxi nach HoiAn (mit perfektem Guide: Huy, super nett und sehr gutes Englisch) und der ganze Rest war einfach super. Die Lage ist absolut ideal, alles Wichtige fußläufig erreichbar und man ist "mitten drin". War ein wunderbarer Aufenthalt. Jederzeit wieder!

2026-05-25 via Nuitee
E
efraim couple th
10
Unique and memorable hotel
Pros:

Amazing staff location design breakfast. All superb! This place made our stay memorable. Helped w drivers, ideas for visits, just super hospitable. Highly recommended 👍

2026-05-25 via Nuitee
S
Sofia extended_group fr
9
Pros:

Posizione perfetta, personale molto cordiale e gentile. Le stanze sono molto carine soprattutto i bagni e tutto molto pulito. Ci hanno anche organizzato un transfert privato per andare a Hoi An, con alcune fermate previste nella principali attrazioni sul tragitto. Bella esperienza che rifarei.

Cons:

nulla da dire

2026-05-24 via Nuitee
E
EfiH645 Friends getaway
10
Absolutely wonderful boutique hotel with great style, excellent location, and most friendly staff
Pros:

Really nicely decorated and comfortable rooms. Breakfast is quite good. Great location near all the trendy restaurants and bars. Most memorable and commendable is their super friendly and helpful staff. Especially Miss Linda, Ruby too, and David.
Linda organised a day trip for us with a reliable and friendly driver. This place made our stay in Hué most enjoyable indeed. Highly recommended 👍

2026-05-21 via Tripadvisor
J
JOANA BAPTISTA couple be
10
Fully recommend!
Pros:

Ruby and Ryan were great hosts! They took great care of us during our stay. The breakfast was delicious and very diverse. The hotel is comfortable and super central.

2026-05-21 via Nuitee
A
Anne-Kristin couple de
10
2026-05-20 via Nuitee
L
Louise couple au
10
Great staff, friendly and a gorgeous boutique hotel
Pros:

Comfortable, clean, perfect location

Cons:

Nothing

2026-05-20 via Nuitee
J
jodybI2245CN Business
10
Great Hotel, Great People!
Pros:

Hotel is very upscale and clean. Deshanellah at the front desk went out of her way to make sure my stay was perfect!

2026-05-19 via Tripadvisor
M
MehdiA1426 Friends getaway
10
Wonderful stay and memorable transfer to Hoi An
Pros:

We had a very pleasant stay at Scarlett Boutique Hotel in Huế. The hotel is clean, well located, and the staff is always smiling, welcoming, and helpful.
We also booked a transfer from Huế to Hoi An through the hotel with our driver, Huy. The journey was really enjoyable: Huy speaks very good English, shared lots of funny anecdotes, and gave us great local tips along the way. We also made some beautiful stops on the way, including the lagoon and the Hai Van Pass, which made the trip even more memorable.

2026-05-19 via Tripadvisor
A
Anita solo_traveller fi
9
Loistava sijainti
Pros:

Sijainti oli meille loistava, ja huone siisti ja tilava. Henkilökunta oli todella ystävällistä ja huomaavaista (kaikki puhuivat erinomaista englantia, joten kommunikointi oli helppoa).

2026-05-19 via Nuitee
S
Sayo solo_traveller jp
8
Pros:

スタッフがフレンドリーでプロフェッショナル!
笑顔で気さくに声をかけてくれた
朝食のリクエストができた

2026-05-19 via Nuitee
P
Pioneer06763609861 Friends getaway England
10
Great!
Pros:

Ruby, Thanh & team were great, nice hotel, very clean comfortable and best location. Breakfast was really good

2026-05-18 via Tripadvisor
M
Macadam31 Family Toulouse, Haute-Garonne, Occitanie
10
Great stay in Hue
Pros:

We had a great stay at the Scarlett Hotel. We had two rooms on the same floor that were both clean, well decorated and comfortable. But the highlight was the staff (Ruby, David and the rest of the team) that was fantastic! And the breakfast that was also really nice. The hotel is conveniently located close to many restaurants (but the hotel itself is quiet) and it is about 30 minutes walk to the entrance of the Imperial city.
Would definitely stay again for a future stay in Hue.

2026-05-18 via Tripadvisor
M
mooer Couples Nuneaton, Warwickshire, England
10
Fantastic stay in Hue
Pros:

We had a wonderful 4 night stay when we were in Hue. We stayed in the Rhett room and it was fab- clean and spacious and fruit and water left every day. The best part of of the Scarlett was Ruby and the team on reception - they could not do enough to help you out with anything and made you feel more than welcome! I would not hesitate to stay here again!

2026-05-17 via Tripadvisor