The Scarlett Boutique Hotel

Hotels
9.8 (1781 reviews)
17/1 Ben Nghe Street, Hue , Hue , vn

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Great Location
Comfortable Beds
Cons:
Breakfast Quality Issues
Noise Levels

Categories

Cleanliness
9.98
Rooms were very clean and well maintained.
Service
10
Staff were exceptionally friendly and helpful, particularly praised by multiple reviews.
Location
10
Great central location with easy access to attractions.
Room Quality
9.98
Rooms are spacious, comfortable, and well-stocked.
Amenities
9.48
Amenities mentioned were satisfactory, with good air conditioning.
Value for Money
9.98
Good value for the quality of stay and service provided.
Food and Beverage
8.98
Breakfast quality was inconsistent, with some complaints regarding limited options.
Overall Experience
10
Guests expressed a strong likelihood of returning, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:32

Property Description

Luxurious 3-Star Accommodation
Experience elegance and comfort at The Scarlett Boutique Hotel in Hue. Conveniently situated near Trang Tien Bridge and Dong Ba Market, our hotel offers a range of amenities to enhance your stay.

Top-Notch Facilities
Indulge in our on-site restaurant, room service, and 24-hour front desk. Stay connected with complimentary WiFi and make use of our business center, concierge service, and currency exchange for a hassle-free experience.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and a private bathroom. Unwind in style with free toiletries and a hairdryer provided. Each room features a desk and a kettle for your convenience.

Book now and make The Scarlett Boutique Hotel your home away from home in Hue.

Important information:

Guests traveling with children must inform the property before arrival.

Children aged from 0 to 5 years can stay free of charge.

Children aged from 12 years and above incur an additional charge of VND 350,000 per night when using extra beds.

A breakfast surcharge of VND 150,000 per child, per day applies for children aged 6–11 years.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.8
Based on 1781 reviews
Cleanliness: 9.98
Service: 10
Location: 10
Room Quality: 9.98
Amenities: 9.48
Value for Money: 9.98
Food and Beverage: 8.98
Overall Experience: 10
3
376sakif Friends getaway
10
Amazing staff
Pros:

Room is clean and fashionable! The place was very cozy, with plenty of fruit and other amenities!
the most impressive thing was how friendly ,kind ,and polite staff were! They showed us such wonderful hospitality!
Especially Ruby and David ,thank you so much !!It became good memories!🇯🇵🇻🇳🫶

2026-08-07 via Tripadvisor
C
Curiosity20818678585 Friends getaway
10
Wonderful time in Hue!
Pros:

The hotel was fully equipped, and the service exceeded expectations; we received complimentary fruit and water daily. Its central location made walking and sightseeing very convenient, which I really appreciated. The staff especially Ryan and the rest of the team were incredibly friendly and helpful. I look forward to returning for my next vacation.

2026-08-07 via Tripadvisor
S
Sightsee65502817037 Couples
10
Could have stayed in that bed all day!
Pros:

Absolutely loved this hotel! The bed was so thick and soft! The staff is phenomenal and tend to your every need. Breakfast was great and the whole hotel was spotless! 10/10 would definitely recommend.

2026-08-06 via Tripadvisor
P
P7829BRdavidj Couples
10
Five star hotel stay
Pros:

The staff is absolutely phenomenal!
One of the nicest hotels and beds are extra comfortable.

2026-08-06 via Tripadvisor
8
847chuckg Solo travel
10
Above and beyond hospitality!
Pros:

Perfect location near the river, walking street, nightlife, and just minutes from the imperial city and the dong ba market. The hotel is just the right size 17 rooms and the rooms are very comfortable/quiet and tucked away in a quiet alley off the main road. The staff went above and beyond the meaning of true hospitality (this coming from someone how’s has work in the hotel/country club industry for over 40 years). I would stay here again without hesitation

2026-08-05 via Tripadvisor
M
Michaël couple fr
9
Personnel très aimable et sérieux, bonne literie et emplacement ; chambre un peu défraîchie pour le prix
Pros:

- personnel particulièrement attentionné et excellent service ;
- literie excellente ;
- emplacement satisfaisant.

Cons:

- climatisation un peu faible ;
- état de la chambre perfectible (légèrement défraîchie)

2026-08-04 via Nuitee
G
GiorgioR1976 Solo travel Sicily
10
⭐️⭐️⭐️⭐️⭐️
Pros:

My stay at The Scarlett Boutique Hotel was simply outstanding. From the moment I arrived, I felt genuinely welcomed and well looked after.
A special thank you goes to Thuý, who was incredibly kind, professional and always happy to help. She gave me excellent recommendations on places to visit, restaurants to try and local experiences, making my time in Huế even more enjoyable. Her warm attitude and attention to every detail truly made a difference.
The hotel itself is beautiful, spotless and very comfortable. The room was quiet, the bed was excellent, and everything was designed to ensure a relaxing stay. The location is also perfect, making it easy to explore the city while enjoying a peaceful atmosphere.
Thank you to Thuý and the entire Scarlett Hotel team for such a wonderful experience. If I ever return to Huế, I wouldn’t hesitate to stay here again.

2026-07-29 via Tripadvisor
N
Nickyblackpool Family
10
Lovely hotel well positioned
Pros:

We absolutely loved this hotel . We had a lovely room, a good bread . Excellent Breakfast .

A special mention for Ruby at reception, she was wonderful and made our stay special.

2026-07-28 via Tripadvisor
Q
Q5401NQroberton Solo travel Cairns, Cairns Region, Queensland
10
Lovely Hotel
Pros:

I really liked the one night I spent there. Room was clean and I was well received. Cooperation very friendly and helpful.

2026-07-25 via Tripadvisor
3
347kerryr Family
10
Perfect Stay
Pros:

We loved our stay at the Scarlett Boutique Hotel. Cam (Ruby) was a perfect host. She made us feel soo welcome and we wanted her to come with us for the rest of our holiday 😀 The rooms and breakfast were excellent.

2026-07-24 via Tripadvisor
J
janicehA8655QD Friends getaway
10
Recent visit wuth 6 ladies
Pros:

Excellent friendly hotel, lovely and clean rooms, centrally located but quiet. Staff very helpful and offered great recommendations

2026-07-21 via Tripadvisor
P
Philippe family_with_children be
10
Heerlijke kamers en leuke en persoonlijke service zodra je binnenstapt.
Pros:

Het personeel was uitermate vriendelijk en bracht persoonlijke service vanaf het moment dat je binnenstapt. We waren 's ochtends aangekomen, uren voor de officiële incheck tijd, maar men voorzag een kamer en handdoeken om ons al op te frissen.

Cons:

Niets.

2026-07-21 via Nuitee
F
Francis couple ke
8
Met our expectations and delivered well above average regarding the staff's enthusiasm.
Pros:

The breakfast was healthy and served promptly. The hotel was clean and hygienic but the best part was no doubt the friendliness, professionalism and helpfulness of the staff. Well done!

Cons:

Our bedroom was a little tight for 2 people.

2026-07-21 via Nuitee
A
alant1955 Couples Chiang Mai
10
It doesn't get any better.
Pros:

This wonderful small hotel is conveniently located for getting around Hue. It has a wonderful air of quality about it and it is always kept in top condition. The rooms are fantastic, the bed is comfortable and is ever so well appointed.
The staff on out last visit were exceptional with Linda and Frank going out of their way to make our stay just right as well as arranging a great tour for us.
With exceptional service and wonderfully appointed rooms and facilities I cannot think of a better place to stay.

2026-07-20 via Tripadvisor
E
emiliebN421UE Couples
10
Perfect stay
Pros:

We really enjoyed our stay in The Scarlett Boutique Hotel. Linda welcomed us, she was so kind and gave a lot of recommendations. She made sure that we got everything we needed. When we came back to the hotel in the evening, Ruby and Danzl were very interested in our day and they wished us a good night rest. In the morning when we needed to check out, Ruby and Danzl made us feel very comfortable and welcome. They were so kind, and the whole team was so kind. We really recommand staying at The Scarlett Boutique Hotel, you feel welcome in Hue immediately.

2026-07-18 via Tripadvisor
S
Sabine couple de
10
Pros:

Großartiger Service von richtig gut geschultem Personal, das auch kurzfristig (mit einer Stunde Vorlaufzeit) noch Dinge organisiert hat wie eine Bootsfahrt zur Pagode und auch sonstige Sonderwünsche erfüllt hat, ohne mit der Wimper zu zucken. Das Zimmer ist sehr schön und überraschend leise. Wir waren sehr begeistert von Hué, haben hier unglaublich viel Zeit damit verbracht, einfach durch die Stadt zu laufen - und könnten uns keine bessere Lage vorstellen für ein Hotel. Sauberkeitstechnisch auch komplett makellos. Angenehme Ausrichtung der Klimaanlage, sodass diese einem beim Schlafen nicht direkt ins Gesicht bläst. Schönes Bad. Haben keinerlei Beschwerden & kommen gerne wieder!

2026-07-17 via Nuitee
C
Carmen couple us
10
Adorable place and centrally located!
Pros:

Scarlett Boutique Hotel was an absolute gem during our stay in Huế.
The hotel is charming, cozy, and full of character. Our room was adorable, comfortable, and had everything we needed. The location was perfect—close to the city's main attractions while still feeling quiet and relaxing.
What truly made our stay special was the staff. Ruby and the entire team were incredible. They were warm, welcoming, and always ready to help with a smile. Their genuine kindness and attention to detail made us feel at home from the moment we arrived.
It's easy to see how much they care about their guests, and that level of hospitality made all the difference.
If you're looking for a boutique hotel with a great location, wonderful service, and a personal touch, I highly recommend Scarlett Boutique Hotel. Thank you, Ruby, and the entire team, for making our stay in Huế so memorable

Cons:

Loved all!

2026-07-16 via Nuitee
C
c0lliery Friends getaway
10
Good location with Friendly staff
Pros:

Very well located and you can be in Hue Walking Street within 5 minutes. Rooms were clean. The staff here, Ruby, Dand and team were very friendly and always obliged with our requests.

2026-07-14 via Tripadvisor
M
Melinda couple fr
9
Je conseille cet hôtel
Pros:

Personnel très gentil et efficace !
Petit-déjeuner bon
Très bon emplacement !
Fruits frais dans la chambre

Cons:

L’hôtel est vieillissant mais le personnel le rend chaleureux !

2026-07-13 via Nuitee
N
Nguyễn family_with_children vn
9
2026-07-11 via Nuitee