GOLDEN GUEST HOUSE KUANTAN

Hotels
NO.1, 3, 5 & 7, LORONG BUKIT UBI 63, , Kuantan , my

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Safety deposit box
Non-smoking throughout
Fire extinguishers
Invoice provided
CCTV outside property
See all facilities

Review Highlights

Pros:
Good location
Efficient air conditioning
Friendly receptionist
Ample parking
Affordable prices
Cons:
Unpleasant smell in rooms
Insufficient lighting
Poor sound insulation
Insufficient parking during peak season
Lack of essential furnishings (tables, chairs, mirrors)
Poor water heater functionality

Categories

Cleanliness
6.8
While some guests found the rooms very clean, others complained about unpleasant odors.
Service
7
The service received mixed reviews; some praised the friendly and helpful receptionist, but others mentioned poor guidance and noisy conditions.
Location
8.5
The hotel's location was frequently praised for being good and convenient.
Room Quality
6
Feedback on room quality varied with some noting spacious and comfortable rooms; however, complaints about lack of basic necessities and maintenance issues were significant.
Amenities
6.5
Guests appreciated the efficient air conditioning and parking but were dissatisfied with the lack of ironing facilities, mirrors, and poorly functioning water heaters.
Value for Money
6.2
Opinions on pricing were mixed; some found the hotel affordable and fair for the facilities, while others questioned the value due to room quality and environment issues.
Food and Beverage
5
There were no specific comments on food and beverage to adequately rate this service.
Overall Experience
7
Guests generally had a satisfactory overall experience, although improvements could enhance their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-29 23:54

Property Description

Convenient Location:
Located just 2 km from Sultan Ahmad Shah International Convention Centre, GOLDEN GUEST HOUSE KUANTAN is the perfect base for your stay in Kuantan.

Modern Amenities:
Experience comfort with air-conditioned rooms, free WiFi, and on-site parking, making your stay hassle-free and enjoyable.

Helpful Services:
Enjoy the convenience of a 24-hour front desk and the option of family rooms, catering to all your needs during your stay in Kuantan.

Book now at GOLDEN GUEST HOUSE KUANTAN for a memorable and comfortable stay in the heart of Kuantan.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

Cleanliness: 6.8
Service: 7
Location: 8.5
Room Quality: 6
Amenities: 6.5
Value for Money: 6.2
Food and Beverage: 5
Overall Experience: 7
R
Rafiqi couple my
7
2026-05-01 via Nuitee
M
Muhamad couple my
8
2026-04-24 via Nuitee
A
Afrina solo_traveller my
8
2026-04-12 via Nuitee
R
Roslee extended_group my
7
2026-04-08 via Nuitee
S
Sri family_with_children my
8
Good
Pros:

The location was very nice. Easy to go around the town

Cons:

Maybe can prepare some things to shower like shower gel, toothbrush etc.

2026-03-29 via Nuitee
S
Syah couple my
2
2026-03-09 via Nuitee
A
Arshad firdaus couple my
10
2026-01-21 via Nuitee
M
Mamat couple my
8
Good
Pros:

View bilik cantik

Cons:

Tombol pintu longgar

2026-01-19 via Nuitee
A
Anabila couple my
6
2026-01-19 via Nuitee
T
TAJUL ARIFFIN extended_group my
7
2025-12-19 via Nuitee
S
Safiq family_with_children my
8
2025-12-03 via Nuitee
N
Norsyuhada solo_traveller my
8
2025-11-29 via Nuitee
A
Adnan couple my
3
2025-11-05 via Nuitee
R
RAZUL extended_group my
6
2025-11-02 via Nuitee
K
Kal couple my
10
2025-10-21 via Nuitee
N
Norazimah extended_group my
7
Pros:

I recently stayed in one of your rooms and wanted to provide some feedback. I appreciated the spaciousness of the room itself.

Cons:

I encountered an issue with the washroom. The shower was not functioning properly, and the water pressure was very low.

2025-10-21 via Nuitee
P
Pani family_with_children my
7
2025-10-16 via Nuitee
E
Ennie Azora family_with_children my
6
2025-10-05 via Nuitee
Z
Zamiah couple my
10
2025-09-30 via Nuitee
N
Natrah family_with_children my
6
2025-09-28 via Nuitee