citizenM London Shoreditch

Hotels
•
CitizenM
9 (4596 reviews)
6 Holywell Lane , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited amenities
Bathroom layout issues

Categories

Cleanliness
8.33
There are some concerns regarding cleaning protocols, specifically around bathroom cleanliness.
Service
9.8
Staff are consistently described as friendly and helpful.
Location
9.34
The hotel is conveniently located near Shoreditch attractions and public transport.
Room Quality
8.79
Rooms are modern and comfortable, with some concerns about size.
Amenities
8.32
Lacks some extras like complimentary water and gym facilities.
Value for Money
9.28
Generally good value for the comfort and location provided.
Food and Beverage
8.83
Breakfast and food offerings received positive remarks.
Overall Experience
9.3
Overall a positive experience with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:27

Property Description

Modern and Convenient Accommodation in the Heart of London

Luxurious Room Features
Experience comfort and style in every room with flat-screen TVs, wall-to-wall windows, and mood lighting. Stay connected with free WiFi and an international plug system.

Convenient Amenities
Enjoy 24-hour service at the front desk, a gift shop, and an on-site restaurant open around the clock. Start your day right with a delicious breakfast buffet.

Prime Location
Explore nearby markets like Old Spitalfields and Brick Lane, just a short walk away. With easy access to public transport, iconic London landmarks are within reach.

Book now for an unforgettable stay at citizenM London Shoreditch!

Important information:

Reservation should be guaranteed with a valid credit card. When booking more than 10 rooms, different policies and additional supplements may apply.
We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.
The property accepts credit cards and debit cards. Cash is not accepted.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 4596 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
K
Kağan • couple • tr
8
2026-07-04 • via Nuitee
K
Karina • solo_traveller • gb
9
Pros:

Lovely staff, comfortable bed, cool rooms

2026-07-04 • via Nuitee
L
Laura • solo_traveller • it
9
Soggiorno piacevole ma con qualche margine di miglioramento
Pros:

L'atmosfera dell'hotel é informale e molto gradevole, le persone al bar e all'accoglienza sempre super gentili e sorridenti, la zona lounge molto spaziosa e arredata con gusto, la grande pulizia della stanza (ricordatevi di chiederla tramite l'iPad in camera perché è solo su richiesta), la posizione abbastanza vicina alle fermate della metro. Camera molto funzionale e tutti i servizi gestibili tramite iPad.

Cons:

Le dimensioni della camera sono davvero risicate. Di fatto la camera è larga come la lunghezza del letto che é inserito sotto a un finestrone molto scenografico. Per sdraiarsi la seconda persona deve sempre passare dalla parte dell'altra (scavalcandola se sta dormendo).
Nel periodo in cui siamo stati faceva molto caldo e l'aria condizionata non funzionava molto (ci è stato offerto di avere un ventilatore che pero abbiamo cortesemente rifiutato perché avrebbe occupato ulteriore spazio).
Dopo il primo giorno il secondo ascensore si è rotto costringendo quindi tutti a lunghe attese.

Tutti "problemi" superabili, ovviamente. Ma per la cifra pagata (in media oltre 300 euro a notte senza colazione) credo che sarebbe corretto potenziare il condizionamento e risolvere il problema dell'ascensore in tempi più rapidi.

2026-07-03 • via Nuitee
T
Tom • couple • ie
10
2026-07-03 • via Nuitee
R
Robert • solo_traveller • gb
8
2026-07-02 • via Nuitee
N
Nahid Aghdaey • couple • us
10
Great, comfortable and easy to get anywhere in London
Pros:

The location, the price

Cons:

I had to climb over my partner to get off the bef

2026-07-01 • via Nuitee
E
Emmanuel • solo_traveller • it
9
Pros:

- lobby molto accogliente

Cons:

- il prezzo è diventato un pò esagerato

2026-07-01 • via Nuitee
S
Svenn Gunborg • couple • dk
10
2026-07-01 • via Nuitee
I
Isabelle • couple • de
8
Die Lage ist total Klasse und wir würden wiederkommen, aber wer eine romantische Reise machen will sucht vielleicht lieb
Pros:

Super Lage, modern und sauber. Fussläufig schnell an einigen Tube und Bus Stationen und direkt bei der Brick lane. Viele tolle Restaurants und Märkte direkt in der Nähe.

Cons:

Die Badezimmer/ Toiletten Situation ist ungünstig: die Toilette befindet sich in der Duschkabine, die sich wiederum im Zimmer befindet. Somit hat man keine richtige Tür zum Bad, sondern nur eine Duschtür (die sich in unserem Fall auch nicht richtig schließen ließ.)

2026-07-01 • via Nuitee
S
Svetoslava • couple • bg
7
2026-06-30 • via Nuitee
K
Karolien • couple • be
9
Extra +++ voor het zeer vriendelijke en behulpzame personeel.
2026-06-30 • via Nuitee
P
Pia • solo_traveller • ie
10
Modern and hip. Convenient location and cosy and clean rooms.
Pros:

Very modern and very convenient location for our trip's purpose.

2026-06-30 • via Nuitee
P
Paula • solo_traveller • us
10
I would stay there every single time.
Pros:

It was the easiest check-in ever. Great breakfast as well as the people there. They were the nicest people I’ve ever met.

Cons:

Cant think of anything. Everything was beyond excellent.

2026-06-30 • via Nuitee
B
Boris • couple • md
9
2026-06-30 • via Nuitee
M
Manuel • couple • es
10
2026-06-29 • via Nuitee
L
Lisa • couple • at
10
Super als Paar für einen Städtetrip 😀
Pros:

Sauber, gemütliches Bett, gutes Frühstück, kleines Zimmer aber gut eingeteilt

2026-06-29 • via Nuitee
A
Alexis • extended_group • ch
8
Citizen M hotel
Pros:

The layout. The staff. Very professional and friendly.

Cons:

No cleaning of the room.

2026-06-29 • via Nuitee
Q
Quignon • solo_traveller • es
10
El personal majisimo
Pros:

El ambiente y las habitaciones

Cons:

Uno de los ascensores el último día había un ruido raro

2026-06-29 • via Nuitee
N
Nina • couple • de
10
Alles gut!
Pros:

Alles

Cons:

Nichts

2026-06-28 • via Nuitee
B
Babsy • couple • ch
9
2026-06-28 • via Nuitee