citizenM London Shoreditch

Hotels
•
CitizenM
9 (4435 reviews)
6 Holywell Lane , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited amenities
Bathroom layout issues

Categories

Cleanliness
8.33
There are some concerns regarding cleaning protocols, specifically around bathroom cleanliness.
Service
9.8
Staff are consistently described as friendly and helpful.
Location
9.34
The hotel is conveniently located near Shoreditch attractions and public transport.
Room Quality
8.79
Rooms are modern and comfortable, with some concerns about size.
Amenities
8.32
Lacks some extras like complimentary water and gym facilities.
Value for Money
9.28
Generally good value for the comfort and location provided.
Food and Beverage
8.83
Breakfast and food offerings received positive remarks.
Overall Experience
9.3
Overall a positive experience with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:27

Property Description

Modern and Convenient Accommodation in the Heart of London

Luxurious Room Features
Experience comfort and style in every room with flat-screen TVs, wall-to-wall windows, and mood lighting. Stay connected with free WiFi and an international plug system.

Convenient Amenities
Enjoy 24-hour service at the front desk, a gift shop, and an on-site restaurant open around the clock. Start your day right with a delicious breakfast buffet.

Prime Location
Explore nearby markets like Old Spitalfields and Brick Lane, just a short walk away. With easy access to public transport, iconic London landmarks are within reach.

Book now for an unforgettable stay at citizenM London Shoreditch!

Important information:

Reservation should be guaranteed with a valid credit card. When booking more than 10 rooms, different policies and additional supplements may apply.
We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.
The property accepts credit cards and debit cards. Cash is not accepted.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 4435 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
P
Panos • solo_traveller • gb
10
2026-05-16 • via Nuitee
J
Julia • extended_group • de
9
2026-05-16 • via Nuitee
M
Megan • couple • gb
10
2026-05-15 • via Nuitee
A
Ayoub • solo_traveller • be
8
2026-05-14 • via Nuitee
תומר • solo_traveller • il
8
Pros:

מיקום טוב
צוות אדיב
מבנה וחדרים חדשים יחסית.
חדר קטן אבל עם כל מה שצריך.
ארוחת בוקר טובה
מומלץ

2026-05-14 • via Nuitee
C
Cees • couple • nl
10
Hippe plek in hippe wijk!
Pros:

Ligging in Shoreditch. Populaire wijk met veel pubs en restaurants. Fijne bediening. Leuke jonge mensen. Groot bed. Alles top!

Cons:

Alles goed.

2026-05-13 • via Nuitee
T
Tobias • solo_traveller • gb
8
2026-05-13 • via Nuitee
N
NOEMI DEL CARMEN • couple • es
10
Recomendado 100%
Pros:

Limpieza, modernidad, silencio, personal amable.

Cons:

Nada.

2026-05-13 • via Nuitee
M
Moses • solo_traveller • gb
10
Every member of staff was so nice and helpful. Everyone even the staffs seemed happy to be there they were very accommod
Pros:

The property was very welcome, clean and fit the needs

Cons:

The iPad to control the room was hard to use at first but eventually got the hang of it

2026-05-12 • via Nuitee
D
Daniela • couple • at
8
2026-05-12 • via Nuitee
K
Karlo • couple • ie
9
2026-05-12 • via Nuitee
M
Maria Belen • solo_traveller • ar
7
2026-05-12 • via Nuitee
C
Camilla • solo_traveller • it
8
2026-05-12 • via Nuitee
T
Tony • couple • gb
8
Really great hotel with friendly staff would definitely stay again
Pros:

Friendly staff, great technology in room, shower was brilliant. Good breakfast. Super comfy large bed.

Cons:

Check in staff recommended lower floor option upon check in, our room on Level 2 was facing an office building and the train line which meant blinds were permanently down for privacy. I would request a higher floor in future.

2026-05-12 • via Nuitee
A
Adi Almog • solo_traveller • il
9
Stylish Hotel in a Great Location
Pros:

Great location, friendly and helpful staff, and a beautifully designed hotel. Everything felt modern, clean, and comfortable. We especially loved the smart tablet system - such a cool and thoughtful touch 😎

Cons:

The bed being pushed up against the wall wasn’t the most comfortable setup, especially for two people.

2026-05-12 • via Nuitee
J
Julia • family_with_children • gb
9
2026-05-11 • via Nuitee
V
Vicki • couple • gb
7
Apart from the problem we had I would 100% stay here again
Pros:

The place was great. Funky stuff every where and everything so colourful

Cons:

The AC didn’t work in our room, it was like an oven, it took them a while to switch us room and we was waiting to go to a concert

2026-05-11 • via Nuitee
F
Fanny • family_with_children • se
8
2026-05-11 • via Nuitee
S
Senta • couple • ch
8
Pros:

Das Hotel ist wirklich an einer Top Lage und es funktioniert alles sehr einfach. Es hat was man braucht und das Personal ist super freundlich.

Cons:

Einzig das WC/Dusche Setup im Zimmer finde ich persönlich nicht so toll, weil es sehr ringhörig ist. Die Privatsphäre auf dem Klo fehlt total.

2026-05-11 • via Nuitee
J
Jessie • solo_traveller • gb
10
2026-05-11 • via Nuitee