citizenM London Shoreditch

Hotels
•
CitizenM
9 (4321 reviews)
6 Holywell Lane , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited amenities
Bathroom layout issues

Categories

Cleanliness
8.33
There are some concerns regarding cleaning protocols, specifically around bathroom cleanliness.
Service
9.8
Staff are consistently described as friendly and helpful.
Location
9.34
The hotel is conveniently located near Shoreditch attractions and public transport.
Room Quality
8.79
Rooms are modern and comfortable, with some concerns about size.
Amenities
8.32
Lacks some extras like complimentary water and gym facilities.
Value for Money
9.28
Generally good value for the comfort and location provided.
Food and Beverage
8.83
Breakfast and food offerings received positive remarks.
Overall Experience
9.3
Overall a positive experience with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:27

Property Description

Modern and Convenient Accommodation in the Heart of London

Luxurious Room Features
Experience comfort and style in every room with flat-screen TVs, wall-to-wall windows, and mood lighting. Stay connected with free WiFi and an international plug system.

Convenient Amenities
Enjoy 24-hour service at the front desk, a gift shop, and an on-site restaurant open around the clock. Start your day right with a delicious breakfast buffet.

Prime Location
Explore nearby markets like Old Spitalfields and Brick Lane, just a short walk away. With easy access to public transport, iconic London landmarks are within reach.

Book now for an unforgettable stay at citizenM London Shoreditch!

Important information:

Reservation should be guaranteed with a valid credit card. When booking more than 10 rooms, different policies and additional supplements may apply.
We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.
The property accepts credit cards and debit cards. Cash is not accepted.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 4321 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
I
ivan • solo_traveller • bg
8
2026-04-04 • via Nuitee
D
Dmitry • solo_traveller • ee
10
Will definitely come back!
Pros:

Very modern and well-equipped hotel, with friendly staff and a great location. The soundproofing and air conditioning are excellent.

Cons:

On the downside, I wasn’t very comfortable with the sink being located in the room instead of the bathroom. Also, the lift can take several minutes in the morning, as it is often used by the housekeeping staff.

2026-04-04 • via Nuitee
J
Jose María • solo_traveller • es
8
Pros:

Buen desayuno y checkin y checkout sencillo.

Cons:

Baño es algo ruidoso por la noche.

2026-04-04 • via Nuitee
J
Joanne • couple • gb
9
We had a fab stay. Will defo try CitizenM again.
Pros:

CitizenM Shoreditch had thought of everything. There was an iPad to control the blinds, lights, media etc., a fridge, hairdryer, use of an iron along the hall, mirrors, hooks for jackets and towels..... 24 hour bar, desks for working visitors. We didn't have breakfast as like to get up when we want during the rare opportunity to get away without kids. The location was central and not far from the railway, high street and markets.

Cons:

This is only a tiny thing, but it would have been nice to have water in the fridge. I didn't realise there wasn't any and woke up parched and had to drink from the tap. Water jugs were available to take up from the bar, but we didn't notice this until the next day.

2026-04-02 • via Nuitee
J
jonathan • couple • us
10
2026-04-02 • via Nuitee
K
Kristian • couple • gb
10
2026-04-02 • via Nuitee
D
Di Dio Castagna • couple • it
10
Perfetto, accoglienza e pulizia top.
Pros:

Tutto perfetto. Accoglienza, assistenza, pulizia, posizione.
Metro vicina e Liverpool Street a 12 min a piedi. Ambiente super tranquillo anche al bar per fermarsi un pò di tempo dopo una giornata di giri, sorseggiare una tisana calda. Perfetto, lo consiglio

Cons:

Nulla!

2026-04-02 • via Nuitee
R
Richard • couple • gb
7
Pros:

Really nice and location is perfect.

2026-04-02 • via Nuitee
A
Alice • solo_traveller • de
10
Perfekt
Pros:

Das CitizenM Konzept ist ideal für Stadtreisen und auf eine Art überraschungsfrei. Ich war begeistert, dass ich trotz sehr frühem Flieger spontan einchecken und schon auf mein Zimmer konnte. Ein perfekter Start, der unkomplizierter und schöner nicht sein konnte. Ich finde die Zimmer optimal für Alleinreisende und ohne lästigen Schnickschnack, total funktional – vielleicht etwas eng, wenn man zu zweit das Zimmer hat. Ein Highlight war der Sonnenaufgang aus dem Fenster. Ich empfand die Zimmer auch als sehr ruhig. Die Lage ist super, da man schnell am Spitalfield Market ist und auch in der Columbia Road sowie an der Liverpool Street Station. Das Frühstück habe ich nicht getestet, sondern in Cafés gefrühstückt in der Gegend.

Cons:

Alles bestens.

2026-04-02 • via Nuitee
H
Helena • solo_traveller • nl
8
2026-04-01 • via Nuitee
G
Glen • couple • gb
10
2026-04-01 • via Nuitee
J
Jeppe Kongstad • solo_traveller • dk
8
Pros:

Nice room and a good breakfast

2026-03-31 • via Nuitee
N
Noah • couple • gb
9
2026-03-31 • via Nuitee
A
Alessio • couple • it
10
2026-03-30 • via Nuitee
A
Alicia • solo_traveller • us
8
Pros:

Wonderful staff, clean and comfortable room.

Cons:

Drilling woke me up every morning for about two weeks. No acknowledgement from the staff or management. Otherwise, the hotel itself is very nice, comfortable.

2026-03-30 • via Nuitee
M
Marie-Charlotte • solo_traveller • fr
7
Pros:

Le design des chambres

Cons:

Le fait que j'ai eu une chambre pour personne handicapée
Le fait que la femme de ménage passe alors que je ne l'avais pas demandé

2026-03-30 • via Nuitee
R
Roberto • couple • be
8
2026-03-30 • via Nuitee
J
Jaafar • couple • fr
8
Très bon rapport qualité / prix, station Liverpool street à 10 min à pied
Pros:

La gentillesse du personnel, l’emplacement dans un quartier sympa à visiter

Cons:

La chambre avec des équipements sommaires

2026-03-29 • via Nuitee
G
Grazia • couple • it
9
2026-03-29 • via Nuitee
C
Cortes Espinosa • couple • es
9
2026-03-28 • via Nuitee