citizenM London Shoreditch

Hotels
•
CitizenM
9 (4548 reviews)
6 Holywell Lane , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited amenities
Bathroom layout issues

Categories

Cleanliness
8.33
There are some concerns regarding cleaning protocols, specifically around bathroom cleanliness.
Service
9.8
Staff are consistently described as friendly and helpful.
Location
9.34
The hotel is conveniently located near Shoreditch attractions and public transport.
Room Quality
8.79
Rooms are modern and comfortable, with some concerns about size.
Amenities
8.32
Lacks some extras like complimentary water and gym facilities.
Value for Money
9.28
Generally good value for the comfort and location provided.
Food and Beverage
8.83
Breakfast and food offerings received positive remarks.
Overall Experience
9.3
Overall a positive experience with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:27

Property Description

Modern and Convenient Accommodation in the Heart of London

Luxurious Room Features
Experience comfort and style in every room with flat-screen TVs, wall-to-wall windows, and mood lighting. Stay connected with free WiFi and an international plug system.

Convenient Amenities
Enjoy 24-hour service at the front desk, a gift shop, and an on-site restaurant open around the clock. Start your day right with a delicious breakfast buffet.

Prime Location
Explore nearby markets like Old Spitalfields and Brick Lane, just a short walk away. With easy access to public transport, iconic London landmarks are within reach.

Book now for an unforgettable stay at citizenM London Shoreditch!

Important information:

Reservation should be guaranteed with a valid credit card. When booking more than 10 rooms, different policies and additional supplements may apply.
We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.
The property accepts credit cards and debit cards. Cash is not accepted.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 4548 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
M
Macaire • family_with_children • ie
8
Pros:

Location and staff

Cons:

Bed could be more comfortable

2026-06-06 • via Nuitee
M
Michael • solo_traveller • gb
8
Little expensive
Pros:

Super convenient for Spitalfields

2026-06-06 • via Nuitee
T
Tannith • couple • gb
7
2026-06-05 • via Nuitee
T
Toby • solo_traveller • gb
7
2026-06-05 • via Nuitee
L
Laura • couple • gb
7
Pros:

Location was good and room was clean

Cons:

Room was very small, lifts unreliable and breakfast disappointing

2026-06-05 • via Nuitee
L
Laureta • family_with_children • ch
10
2026-06-05 • via Nuitee
J
Jesse • extended_group • nl
8
2026-06-05 • via Nuitee
S
Suzanne • solo_traveller • gb
5
2026-06-05 • via Nuitee
Y
YOLANDA • solo_traveller • es
8
Pros:

Las luces led y la cama tan confortable.

Cons:

Tal vez que se utilizaba para todo la tablet, pero por lo demas muy bien.

2026-06-04 • via Nuitee
E
Emma • couple • gb
10
2026-06-04 • via Nuitee
N
Nicolas • solo_traveller • ar
8
Trendy very well located comfortable design hotel with some old fashion tech
Pros:

Trendy, having AC in hot days. Confortable bed and nice window with a nice view.

Cons:

I hated the elevator (slow, busy) and the lack of classic elements in the room that any 2/3 star hotels in London has as for example a Kettle and few bag of teas.

I also feel what was techy cool and innovative in 2012 when CitizenM launched, now it’s old fashioned and not as innovative as it was then. For example managing everything from an old iPad it was cool 13 years ago, now it isn’t. After Covid it even feels as something a little bit unhygienic.

2026-06-03 • via Nuitee
J
Josephine • solo_traveller • us
10
2026-06-02 • via Nuitee
K
Kurt • couple • gb
8
Pros:

Location and

2026-06-01 • via Nuitee
S
Stephani • couple • gb
9
Pros:

It was welcoming and the location was great for us.

Cons:

Clean and great location

2026-06-01 • via Nuitee
C
Catherine • couple • fr
8
2026-05-31 • via Nuitee
R
Robert • couple • nl
9
Pleasant but missing tea
Pros:

Comfy bed and nice shower.

Cons:

No free tea. Not having a kettle is fine but then there should be free tea at the bar for guests. Weird.

2026-05-31 • via Nuitee
R
Rick • solo_traveller • nl
1
2026-05-31 • via Nuitee
D
Davide • solo_traveller • it
10
2026-05-31 • via Nuitee
C
charlesbC3380BA • Business
2
Unbelievably loud
Pros:

Staying in this hotel is like trying to sleep inside a club. Very loud music is playing on the roof across the street until 2 in the morning. I asked the hotel staff if they had earplugs; they did not. I asked them if they could do anything about the extremely loud music; they could not. If you need to sleep, do not stay here.

2026-05-30 • via Tripadvisor
A
Andrew • couple • gb
9
Great place. Would book again.
Pros:

Perfect location. Loved how the room was controlled by an iPad. Very clean, very comfortable and very cool bar. Great view too.

Cons:

Only tiny criticism is that the room was fairly small for the price. I was on my own, but I think if there had been two of us it might have felt too small.

2026-05-30 • via Nuitee