Ngan Nga Bac Ha Hotel

Hotels
8.3 (113 reviews)
117 Ngọc Uyển Bắc Hà Lào Cai , Bắc Hà , vn

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Affordable pricing
Cons:
Limited amenities
Some cleanliness concerns
Outdated furnishings

Categories

Cleanliness
8.01
Cleanliness was mentioned positively in a few reviews but has some concerns about basic amenities.
Service
8.98
The staff received high praise for their helpfulness and responsiveness.
Location
9.02
Great location near local markets and attractions.
Room Quality
7.47
Some comments on outdated furnishings and no elevator access affected room quality perception.
Amenities
7.5
Basic amenities were functional but limited choice mentioned.
Value for Money
8.46
Good value perceived for its pricing relative to comfort despite some limitations.
Food and Beverage
8.51
Food quality was positively noted, enhancing the overall experience.
Overall Experience
8.48
Positive experiences noted, despite some mentioned flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:32

Property Description

Fitness Centre and Relaxing Garden: Ngan Nga Bac Ha Hotel offers a fitness centre for guests to stay active and a beautiful garden to relax and unwind.

Delicious Dining Options: Indulge in Asian cuisine at the hotel's restaurant or grab a drink at the bar for a delightful dining experience.

Family-Friendly Amenities: With a children's playground and activities like darts and cycling, Ngan Nga Bac Ha Hotel ensures a fun-filled stay for families.

Experience the perfect blend of comfort and excitement at Ngan Nga Bac Ha Hotel. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 113 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.48
N
Nicolas Et Michelle de paris couple fr
10
2026-03-17 via Nuitee
L
Leo solo_traveller ca
1
2026-03-15 via Nuitee
N
Nele couple be
10
Pros:

Friendly and good information.

2026-03-15 via Nuitee
M
Marisa couple it
9
Molto bene
Pros:

Perfetto , posizione ,ristorante , cortesia ,grazie al signor Dong che ci ha fornito il mezzo x visitare i mercati fuori Bac Ha .L'hotel è un punto di riferimento anche x le informazioni x chi non è ospite . Camera ampia ,ma alcune non hanno finestre

Cons:

Punto negativo non c'è ascensore ,...se proprio devo dire..

2026-03-14 via Nuitee
H
Huy couple vn
10
2026-03-01 via Nuitee
L
Lou-Anne family_with_children fr
9
Parfait.
Pros:

L'emplacement était top (pas loin du marché), notre hôte très aimable et arrangeant pour organiser notre retour jusqu'à Sapa. Le restaurant est bon et c'est pratique.

2026-02-25 via Nuitee
G
Gilles couple fr
8
2026-02-22 via Nuitee
P
Paola couple it
8
2026-02-11 via Nuitee
E
Emma solo_traveller it
7
2026-01-29 via Nuitee
T
Thanh Thủy extended_group vn
8
Pros:

Vị trí đẹp. Gần chợ. Thuận tiện đi lại

Cons:

Xập xệ. Cơ sở vật chất xuống cấp. Tồi tàn. Thiếu vệ sinh

2026-01-26 via Nuitee
J
julie couple fr
10
Pros:

Super accueil !
M. Dong nous a trouvé un guide et un chauffeur pour une journée à moto. Nous avons passé une super journée !
Il nous a aussi aidé à organiser la suite de notre transport en bus. Lit confortable, chambre au calme et hôtel très bien situé (pour aller au marché ou se balader en ville)

2026-01-16 via Nuitee
L
Live couple cz
7
Pros:

Vyjimecne vstricny personal, vzdy ochotny pomoci.

Cons:

Nas pokoj v 5. patre byl obtizne dostupny. Hotel nema vytah a schody jsou nepohodlne. Pokoj byl v den prijezdu velice chladny, topeni ho vyhralo az druhy den.

2026-01-16 via Nuitee
R
Rene couple fr
9
Pros:

L’emplacement sur les hauteurs de Sapa, avec vue sur le lac et à 3 minutes du centre ville. Le propriétaire très sympa, conseille et aide pour les itinéraires. Parle très bien le français, c’est un plus.

Cons:

Rien

2026-01-09 via Nuitee
S
Shivaani couple nl
9
Good value and central location
Pros:

Very helpful and friendly staff. Right next to the Saturday and Sunday Market.

2025-12-29 via Nuitee
C
Christoph solo_traveller de
8
Guter Ort zum wohnen , zentral
Pros:

Gute Adresse zum dort wohnen, tolle Tips von Rezeption was es dort zu entdecken gibt . War fr-so dort
Daneben Bäckerei, Supermarkt, paar Schritte zum Markt
Balkon

Cons:

Nix

2025-12-24 via Nuitee
J
Jean-Michel solo_traveller fr
5
Pros:

Chambre grande, grand lit, eau chaude. Bien placé plein centre

Cons:

On m'a donné la chambre la plus haute de l'hôtel, 5ème étage sans ascenseur (j'ai 72 ans est ai un gros sac à dos).
Personnel poli sans plus
Un peu cher pour ce que c'est, étant référencé par les guides de voyage il en profite je pense...

2025-12-22 via Nuitee
J
Josef couple at
8
Ein Haus mit Charme.
Pros:

Die Lage war ideal, alles Wichtige fußläufig zu erreichen.
Das Personal war nett und sehr hilfsbereit - in jeder Hinsicht.
Auf Nachfrage wurden uns Taxi und Bustransfer nach Hanoi perfekt organisiert. Vielen herzlichen Dank.
Die Unterkunft kann man weiter empfehlen. Se

Cons:

Der Wasserdruck in der Dusche war wirklich sehr schlecht.
Die Handtücher sind schon sehr in die Jahre gekommen, sie eignen sich nicht mehr zum Abtrocknen und sollten unbedingt erneuert werden.

2025-12-09 via Nuitee
F
Frank_1962 couple it
5
Cons:

Al nostro arrivo, il gestore dell'hotel ci ha detto che la struttura non era utilizzabile per un problema ad una tubazione. Ci ha spostato in un'altra struttura, lontana dal centro e ci ha dato una camera di livello inferiore rispetto a quella prenotata. Ha preteso il pagamento solo in contanti della cifra pattuita nella prenotazione. Infine ha cancellato la prenotazione su booking.com adducendo la scusa che la mia carta di credito non funziona, cosa non vera.

2025-12-09 via Nuitee
D
Duijvesteijn couple nl
7
2025-12-05 via Nuitee
R
richard couple es
9
2025-12-04 via Nuitee