City Express by Marriott Santiago Aeropuerto

Hotels
•
City Express
8.4 (6974 reviews)
Av. Américo Vespucio Oriente 1295 , Santiago , cl

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location near airport
Good value for money
Friendly staff
Clean rooms
Cons:
Cleanliness issues
Service quality inconsistency
Food quality concerns

Categories

Cleanliness
7.29
Several reviews mentioned issues with cleanliness, including bad odors and dirty bathrooms, leading to a lower score.
Service
8.96
Most reviews praised the staff's friendliness and helpfulness, though some had concerns about specific service instances.
Location
8.9
The location near the airport was frequently mentioned positively by multiple reviewers.
Room Quality
8.25
Rooms were generally described as comfortable, though some guests noted that the room features could be better.
Amenities
8.58
Amenities like breakfast and free transfer services received positive mentions.
Value for Money
8.74
Value for money was noted as good, especially given the location and services offered.
Food and Beverage
7.79
Food quality received mixed reviews, with some guests finding it lacking in taste.
Overall Experience
8.66
Despite some issues, overall sentiment leaned towards satisfaction, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 16:24

Property Description

Convenient Location near Santiago International Airport:
City Express Santiago Aeropuerto is ideally situated just 4 km from the airport, offering easy access for travelers. Enjoy the convenience of a complimentary shuttle service and free private parking during your stay.

Comfortable Rooms and Amenities:
Relax in spacious rooms equipped with modern amenities such as a TV, air conditioning, and cozy carpeted floors. The bathrooms feature showers and hairdryers for your convenience. Start your day right with a complimentary breakfast served daily.

Dining and Services:
Indulge in the hotel's 24-hour restaurant offering room service for guests. Additionally, take advantage of laundry services and luggage storage to enhance your stay.

Experience comfort and convenience at City Express Santiago Aeropuerto. Book your stay now for a memorable trip.

Important information:

Please note the complimentary shuttle service from the airport to the property and from the property to the airport, departs every 60 minutes, between 2:00 am and 15:00 pm during the whole month of July.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 6974 reviews
Cleanliness: 7.29
Service: 8.96
Location: 8.9
Room Quality: 8.25
Amenities: 8.58
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.66
B
Barraza Lamas • couple • cl
10
2026-06-27 • via Nuitee
C
Cecilia • solo_traveller • cl
9
Buena
Pros:

Cómodo

Cons:

Todo me gustó

2026-06-26 • via Nuitee
M
Margo • solo_traveller • nz
10
Perfect stay for near the airport
Pros:

Perfect location, room and stay

2026-06-26 • via Nuitee
M
Marek • solo_traveller • pl
8
2026-06-26 • via Nuitee
R
roxana • solo_traveller • cl
9
Pros:

Comodidad de lasnhabitaciones.

Cons:

Baño no filtraba bien, falta mantencion.

2026-06-26 • via Nuitee
A
Angela • couple • cl
9
Muy agradable
Pros:

Cómodo, buena atención del personal, desayuno incluido muy bueno, genial que el traslado ida y regreso al aeropuerto sea gratis.

2026-06-26 • via Nuitee
W
Walter • solo_traveller • ar
7
2026-06-26 • via Nuitee
L
Lucila • couple • ar
8
Está ok
Pros:

Está ok considerando q es un hotel ver a del aeropuerto y te ofrecen traslado asique ok

Cons:

N/a

2026-06-26 • via Nuitee
B
Barbara • solo_traveller • cl
10
Excelente, buena ubicación, los transportes son super accesibles… nos gusto y volveremos a la vuelta!!
Pros:

Todo

Cons:

Habia un olor malo por el pasillo

2026-06-25 • via Nuitee
V
Villagran • solo_traveller • cl
10
Pros:

Super

Cons:

El desayuno

2026-06-25 • via Nuitee
G
Giorgia • solo_traveller • it
7
Pros:

la navetta funziona molto bene. Ottimo trasporto in 7-8 minuti per l'aeroporto. Serev sia il terminal 1 sia il terminal 2

Cons:

la colazione. La stanza era troppo piccola e non sono riuscita a farla, nonostante mi fossi alzata presto.

2026-06-25 • via Nuitee
C
Christian • solo_traveller • cl
10
2026-06-24 • via Nuitee
M
María Isabel • family_with_children • cl
9
2026-06-24 • via Nuitee
D
Diana • couple • cl
10
Excelente estadía
Pros:

La comodidad de las camas

Cons:

No había kucken en el desayuno 😁

2026-06-24 • via Nuitee
P
Peter • solo_traveller • cl
10
Pros:

If you leave early before the breakfast starts you get a breakfast bag which is quite nice..
Friendly stuff ; fast check in and check out.

2026-06-24 • via Nuitee
M
Mariana • solo_traveller • ar
8
2026-06-24 • via Nuitee
A
Alessandra • extended_group • br
8
Pros:

Próximo ao aeroporto e com transfer. Excelente opção para quem tem voo cedo ou chega tarde a Santiago.

2026-06-24 • via Nuitee
V
Valentina • extended_group • cl
5
Publicidad engañosa, servicio de traslado al aeropuerto no disponible
Pros:

Habitación cómoda

Cons:

El servicio de traslado motivo por el cual elegimos el alojamiento no estaba disponible y el personal no entrega solución, solo indica que dejemos reclamo

2026-06-24 • via Nuitee
A
AUGUSTO ANTONIO • solo_traveller • cl
9
Buen hotel
Pros:

Comodo y limpio

Cons:

Aunque el edificio es climatizado, el Aire acondicionado no se pudo regular desde la habitacion

2026-06-23 • via Nuitee
M
MONICA • family_with_children • cl
9
CUMPLIO EXPECTATIVAS
Pros:

HABITACION COMODA, DESAYUNO Y TRASLADO

Cons:

NADA

2026-06-23 • via Nuitee