City Express by Marriott Santiago Aeropuerto

Hotels
•
City Express
8.4 (6822 reviews)
Av. Américo Vespucio Oriente 1295 , Santiago , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location near airport
Good value for money
Friendly staff
Clean rooms
Cons:
Cleanliness issues
Service quality inconsistency
Food quality concerns

Categories

Cleanliness
7.29
Several reviews mentioned issues with cleanliness, including bad odors and dirty bathrooms, leading to a lower score.
Service
8.96
Most reviews praised the staff's friendliness and helpfulness, though some had concerns about specific service instances.
Location
8.9
The location near the airport was frequently mentioned positively by multiple reviewers.
Room Quality
8.25
Rooms were generally described as comfortable, though some guests noted that the room features could be better.
Amenities
8.58
Amenities like breakfast and free transfer services received positive mentions.
Value for Money
8.74
Value for money was noted as good, especially given the location and services offered.
Food and Beverage
7.79
Food quality received mixed reviews, with some guests finding it lacking in taste.
Overall Experience
8.66
Despite some issues, overall sentiment leaned towards satisfaction, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 16:24

Property Description

Convenient Location near Santiago International Airport:
City Express Santiago Aeropuerto is ideally situated just 4 km from the airport, offering easy access for travelers. Enjoy the convenience of a complimentary shuttle service and free private parking during your stay.

Comfortable Rooms and Amenities:
Relax in spacious rooms equipped with modern amenities such as a TV, air conditioning, and cozy carpeted floors. The bathrooms feature showers and hairdryers for your convenience. Start your day right with a complimentary breakfast served daily.

Dining and Services:
Indulge in the hotel's 24-hour restaurant offering room service for guests. Additionally, take advantage of laundry services and luggage storage to enhance your stay.

Experience comfort and convenience at City Express Santiago Aeropuerto. Book your stay now for a memorable trip.

Important information:

Please note the complimentary shuttle service from the airport to the property and from the property to the airport, departs every 60 minutes, between 2:00 am and 15:00 pm during the whole month of July.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 6822 reviews
Cleanliness: 7.29
Service: 8.96
Location: 8.9
Room Quality: 8.25
Amenities: 8.58
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.66
J
JUAN J • couple • ve
9
2026-05-23 • via Nuitee
J
Julio Cesar • extended_group • ec
10
2026-05-23 • via Nuitee
R
Ruby • couple • cl
10
2026-05-22 • via Nuitee
M
Manuel • couple • cl
9
Pros:

El servicio

Cons:

Aire acondicionado no subia la temperatura y el salmon aumado tenia mal olor y sabor

2026-05-22 • via Nuitee
Y
ysabel • solo_traveller • cl
9
Pros:

Ubicación cerca del aeropuerto. Buena atención. Te preparan desayuno si el vuelo es muy temprano, te brindan traslado al aeropuerto

2026-05-22 • via Nuitee
L
Luis • couple • cl
10
Excelente lugar
Pros:

Ubicación

Cons:

Sin comentarios

2026-05-22 • via Nuitee
L
Liliana • couple • cl
10
2026-05-22 • via Nuitee
J
Jury • solo_traveller • cl
10
Me gustó mucho.
Pros:

La atención y habitación

Cons:

Zona de ingreso

2026-05-22 • via Nuitee
P
Patricio • solo_traveller • cl
9
Pros:

Desayuno y habitación

Cons:

Todo bien

2026-05-21 • via Nuitee
D
Daily • solo_traveller • jp
10
2026-05-21 • via Nuitee
L
Loreto • family_with_children • cl
8
Cons:

El transporte del Hotel al aeropuerto no cumple los horarios o está lleno y no quedan cupos.

2026-05-21 • via Nuitee
M
MARIA • couple • cl
10
excelente servicio y ubicación
Pros:

siempre en cada viaje alojo en este hotel … me gusta mucho su ubicación y la atención es excelente

Cons:

el hotel cumple con mis necesidades

2026-05-21 • via Nuitee
P
Pilar • solo_traveller • cl
9
2026-05-20 • via Nuitee
V
VIVIANA • extended_group • cl
7
buena
Pros:

Traslado no necesité...y el desayuno básico

Cons:

Baños viejos...ceramica antigua. La verdad que como hotel de estadía de 1 noche llegando a Chile...está bien. Pero no mas días.

2026-05-20 • via Nuitee
J
juana • family_with_children • cl
9
Buena experiencia
Pros:

Cama muy buena., lo mismo que la tranquilidad

Cons:

Falta iluminación en las habitaciones

2026-05-20 • via Nuitee
M
Mario • solo_traveller • cl
10
2026-05-19 • via Nuitee
G
gimatofe • solo_traveller • cl
10
2026-05-19 • via Nuitee
C
Cecilia • couple • cl
10
2026-05-19 • via Nuitee
T
Tomás • couple • cl
7
Pros:

Muy cerca del aeropuerto. Transfer incluido desde y hacia el aeropuerto. Buen restaurante

Cons:

Espacios algo apretados

2026-05-18 • via Nuitee
J
jacob • solo_traveller • nl
8
2026-05-18 • via Nuitee