City Express by Marriott Santiago Aeropuerto

Hotels
•
City Express
8.4 (7211 reviews)
Av. Américo Vespucio Oriente 1295 , Santiago , cl
+56 2 2589 7900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location near airport
Good value for money
Friendly staff
Clean rooms
Cons:
Cleanliness issues
Service quality inconsistency
Food quality concerns

Categories

Cleanliness
7.29
Several reviews mentioned issues with cleanliness, including bad odors and dirty bathrooms, leading to a lower score.
Service
8.96
Most reviews praised the staff's friendliness and helpfulness, though some had concerns about specific service instances.
Location
8.9
The location near the airport was frequently mentioned positively by multiple reviewers.
Room Quality
8.25
Rooms were generally described as comfortable, though some guests noted that the room features could be better.
Amenities
8.58
Amenities like breakfast and free transfer services received positive mentions.
Value for Money
8.74
Value for money was noted as good, especially given the location and services offered.
Food and Beverage
7.79
Food quality received mixed reviews, with some guests finding it lacking in taste.
Overall Experience
8.66
Despite some issues, overall sentiment leaned towards satisfaction, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 16:24

Property Description

Convenient Location near Santiago International Airport:
City Express Santiago Aeropuerto is ideally situated just 4 km from the airport, offering easy access for travelers. Enjoy the convenience of a complimentary shuttle service and free private parking during your stay.

Comfortable Rooms and Amenities:
Relax in spacious rooms equipped with modern amenities such as a TV, air conditioning, and cozy carpeted floors. The bathrooms feature showers and hairdryers for your convenience. Start your day right with a complimentary breakfast served daily.

Dining and Services:
Indulge in the hotel's 24-hour restaurant offering room service for guests. Additionally, take advantage of laundry services and luggage storage to enhance your stay.

Experience comfort and convenience at City Express Santiago Aeropuerto. Book your stay now for a memorable trip.

Important information:

Please note the complimentary shuttle service from the airport to the property and from the property to the airport, departs every 60 minutes, between 2:00 am and 15:00 pm during the whole month of July.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SCL

Location

Guest Reviews

8.4
Based on 7211 reviews
Cleanliness: 7.29
Service: 8.96
Location: 8.9
Room Quality: 8.25
Amenities: 8.58
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.66
G
Gloria • solo_traveller • cl
10
2026-08-29 • via Nuitee
V
Visalmed Vida Y Salud • solo_traveller • cl
3
2026-08-28 • via Nuitee
J
Joan • family_with_children • es
5
2026-08-28 • via Nuitee
R
Rodrigo Guillermo Ledesma • solo_traveller • br
7
2026-08-28 • via Nuitee
M
Macarena • family_with_children • cl
3
Si puede, busque otra opcion.
Pros:

Nuestro vuelo era de madrugada por lo que el servicio de desayuno no estaba disponible. Lo bueno fue que nos dieron un snack para llevar y tenian servicio de transfer desde y hacia el aeropuerto.

Cons:

La atencion fue horrible, la falta de amabilidad del personal fue atroz. las instalaciones son viejas y se nota que el baño no estaba limpio (principalmente la ducha). lo peor fue la presion del agua en la ducha, si bien entiendo el tema de ahorro de agua y sustentabilidad, daba la impresion que tenian tapadas algunos de los agujeros para que no salga agua, no fue para nada agradable bañarse. Eramos tres personas en la habitacion y nos dejaron solo 1 sachet de shampoo, lo cual por el precio de la habitacion (mas de 100mil) era ridiculo.

2026-08-28 • via Nuitee
A
Alba Ximena • solo_traveller • cl
9
Pros:

Cercania aeropuerto

Cons:

Descordinacion transporte llegada. Es un lugar caro

2026-08-28 • via Nuitee
F
Francisco • solo_traveller • cl
9
Comodo para un layover prolongado
Pros:

Traslado al aeropuerto

Cons:

Todo estuvo bien

2026-08-26 • via Nuitee
Z
ZLATKO • family_with_children • si
9
2026-08-26 • via Nuitee
G
Gustavo • family_with_children • ar
10
2026-08-26 • via Nuitee
A
Ana Paula • extended_group • br
8
Pratico e proximo ao aeroporto
2026-08-26 • via Nuitee
R
ROSA ALEJANDRA • family_with_children • cl
10
Excelente hotel y servicio
Pros:

Buena recepción, áreas limpias y cerca

Cons:

Nada, todo estuvo bien

2026-08-26 • via Nuitee
J
Jorge • couple • cl
10
Pros:

Excelente opción por si tienes un vuelo internacional. El servicio de transporte ideal desde y hacia el aeropuerto. Buen desayuno

Cons:

Nada

2026-08-26 • via Nuitee
V
Veronika • solo_traveller • cl
9
Pros:

Cercania al aeropuerto, tienen transfer gratis, camas cómodas y buen desayuno

Cons:

El secador de pelo estaba malo, funcionaba un par de segundos y se apagaba, no me pude secar el pelo

2026-08-26 • via Nuitee
M
Marioly • solo_traveller • cl
10
5
Pros:

Si me gustó, muy bueno

Cons:

Todo me gustó

2026-08-25 • via Nuitee
A
Antonio • couple • cl
8
2026-08-25 • via Nuitee
J
Joaquin • family_with_children • cl
4
2026-08-25 • via Nuitee
M
Mauricio • family_with_children • cl
8
2026-08-24 • via Nuitee
S
Soledad • couple • cl
8
muy practico para esperar vuelo
Pros:

opcion de traslado a aeropuerto muy buena

Cons:

personal hablando muy fuerte en pasillo AM.

2026-08-24 • via Nuitee
S
Salazar • solo_traveller • cr
9
2026-08-24 • via Nuitee
M
Mario José • family_with_children • ar
6
Recomendacuin. No usar tarjeta física para pagos
Cons:

La única vez que use mi tarjeta de crédito fue en este hotel. 2 dias después aparecio clonada.

2026-08-24 • via Nuitee