City Express by Marriott Santiago Aeropuerto

Hotels
•
City Express
8.4 (6912 reviews)
Av. Américo Vespucio Oriente 1295 , Santiago , cl

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location near airport
Good value for money
Friendly staff
Clean rooms
Cons:
Cleanliness issues
Service quality inconsistency
Food quality concerns

Categories

Cleanliness
7.29
Several reviews mentioned issues with cleanliness, including bad odors and dirty bathrooms, leading to a lower score.
Service
8.96
Most reviews praised the staff's friendliness and helpfulness, though some had concerns about specific service instances.
Location
8.9
The location near the airport was frequently mentioned positively by multiple reviewers.
Room Quality
8.25
Rooms were generally described as comfortable, though some guests noted that the room features could be better.
Amenities
8.58
Amenities like breakfast and free transfer services received positive mentions.
Value for Money
8.74
Value for money was noted as good, especially given the location and services offered.
Food and Beverage
7.79
Food quality received mixed reviews, with some guests finding it lacking in taste.
Overall Experience
8.66
Despite some issues, overall sentiment leaned towards satisfaction, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 16:24

Property Description

Convenient Location near Santiago International Airport:
City Express Santiago Aeropuerto is ideally situated just 4 km from the airport, offering easy access for travelers. Enjoy the convenience of a complimentary shuttle service and free private parking during your stay.

Comfortable Rooms and Amenities:
Relax in spacious rooms equipped with modern amenities such as a TV, air conditioning, and cozy carpeted floors. The bathrooms feature showers and hairdryers for your convenience. Start your day right with a complimentary breakfast served daily.

Dining and Services:
Indulge in the hotel's 24-hour restaurant offering room service for guests. Additionally, take advantage of laundry services and luggage storage to enhance your stay.

Experience comfort and convenience at City Express Santiago Aeropuerto. Book your stay now for a memorable trip.

Important information:

Please note the complimentary shuttle service from the airport to the property and from the property to the airport, departs every 60 minutes, between 2:00 am and 15:00 pm during the whole month of July.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 6912 reviews
Cleanliness: 7.29
Service: 8.96
Location: 8.9
Room Quality: 8.25
Amenities: 8.58
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.66
M
marisol • solo_traveller • cl
9
2026-06-13 • via Nuitee
R
RICARDO RUBEN • couple • ar
9
Excelente
Pros:

La puntualidad para trasladarnos desde el aeropuerto y el regreso para continuar con nuestro viaje. Tambien el desayuno

Cons:

No tengo opinión desfavorable

2026-06-13 • via Nuitee
D
Del Rio Molina • extended_group • cl
9
Un hotel que respeta tus tiempos...
Pros:

La atención del personal, de todo el personal es genial, he viajado, he estado en varios hoteles y volveré sin duda a quedarme por la atención ofrecida, el desayuno no es variable pero están atentos en cada momento... El restuarante el servicio es muy bueno. El check out es genial, de hecho comente con mis amigos que viajan a stgo y futuros huespedes seguros, todo sin apuros...

Cons:

las camas las mejoraría, y extendería la hora del bar... a veces llegas tarde quieres un trago y esta cerrado. el espacio se presta para una conversación relajo y creo que hay que aprovechar esos momentos...

2026-06-12 • via Nuitee
R
Rosa • extended_group • cl
10
Muy acogedor, las camas muy y lo mejor es que esta muy cerca del aeropuerto y esta incluido
Pros:

El traslado desde el aeropuerto, buenísimo, muy cómodo y funciona las 24 horas sin costo adicional muy apropiado.

2026-06-12 • via Nuitee
V
Victor Manuel • family_with_children • cl
10
2026-06-12 • via Nuitee
P
paula • solo_traveller • cl
8
Pros:

Me gusta su limpieza, me gusta que tengan a disposición agua café té las 24 horas sin cobro para los pasajeros me gusta que tenga traslado desde el. Aeropuerto

2026-06-12 • via Nuitee
L
Liliana Beatriz • couple • ar
6
2026-06-12 • via Nuitee
E
Eduardo • couple • cl
10
Grata experiencia hospedarme en City Express aeropuerto Stgo
Pros:

Muy buen desayuno, excelente ubicación y servicio de traslado aeropuerto/hotel. Habitación muy cómoda.

2026-06-12 • via Nuitee
L
Liliana Beatriz • couple • ar
6
2026-06-12 • via Nuitee
J
Jaime Muñiz • family_with_children • cl
9
Hotel acogedor y cercano al aeropuerto
Pros:

La cercanía al aeropuerto es algo que siempre se agradece, también existió preocupación para salir del hotel a la hora adecuada para el vuelo. Gran atención del personal del lobby, dado que saliamos tempranos nos dejaron colaciones que entregaron antes de salir.

Cons:

El hotel cumple con lo que necesitamos en ese momento, que corresponde a la cercanía del aeropuerto para estancias cortas, lamentablemente justo nos tocó una habitación que daba directo al lobby. Existía un poco mas de ruido, pero en general todo bien.

2026-06-11 • via Nuitee
M
Miguel • solo_traveller • cl
10
2026-06-11 • via Nuitee
P
Pamela • couple • cl
8
2026-06-11 • via Nuitee
A
Alejandra • couple • ar
8
Está bien para una escala de muchas, traslado gratis y nos dieron antes la habitación eso estuvo muy amable
Pros:

El transporte gratis desde el aeropuerto, funcionó muy bien.

Cons:

Alejado de todo. Es para una escala larga en el aeropuerto para esa función a está muy bien

2026-06-11 • via Nuitee
P
Polyana • solo_traveller • br
8
Pros:

Localização e o transfer aeroporto-hotel. Café da manhã e restaurante com comidas razoáveis. Camas confortáveis.

Cons:

Fiquei duas vezes no hotel e nas duas vezes o chuveiro tinha algum problema. Um estava com pouca água e pingos um para cada lado e outro virado pra parede. Na segunda vez, quando cheguei, a área da recepção e restaurante estava com cheiro de produto de limpeza de banheiro ruim.

2026-06-11 • via Nuitee
Y
Yessica • family_with_children • cl
8
Buena estadía
Pros:

Habitaciones muy buenas

2026-06-10 • via Nuitee
A
Ana María • solo_traveller • ar
10
2026-06-10 • via Nuitee
M
MARION • solo_traveller • cl
10
muy buena recomendado totalmente
Pros:

Traslado excelente porque se atraso mi avión y pude optar a un horario muy tarde a mi traslado

2026-06-10 • via Nuitee
C
Clau • solo_traveller • cl
6
Cons:

Poca variedad en el desayuno

2026-06-09 • via Nuitee
E
euroboy333 • solo_traveller • ec
9
2026-06-09 • via Nuitee
C
Claudio Alberto • extended_group • ar
9
Funcional
Pros:

Cómodo y cercano al aeropuerto. Funcional

Cons:

A la salida no había lugar en el transporte al aeropuerto, hay que reservar con tiempo

2026-06-09 • via Nuitee