Crossroads Inn & Suites

Hotels
8.8 (880 reviews)
980 Kenmount Road , St. John's , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
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Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Limited breakfast options
Uncomfortable mattresses

Categories

Cleanliness
8.55
Overall sentiment is positive; however, some reviews noted issues like stained carpets and small TVs.
Service
9.55
Staff were described as friendly and accommodating, receiving consistent positive feedback.
Location
9.05
Location is generally convenient with good access to highways and shopping, but a bit far from downtown.
Room Quality
8.55
Rooms were clean and comfortable, though some guests reported issues with mattresses and a noisy heating unit.
Amenities
8.55
Amenities were basic; feedback suggests a desire for improvements like better breakfast options.
Value for Money
9.05
Guests felt they received good value relative to price, despite some minor complaints.
Food and Beverage
8.05
Limited breakfast options received criticism; many guests mentioned the lack of variety.
Overall Experience
9.05
Overall positive experience with intent to return; guests appreciated cleanliness and staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 02:33

Property Description

Luxurious Accommodations
Experience comfort and convenience at Crossroads Inn & Suites, where each guest room is equipped with a flat-screen TV and en suite bathroom. Indulge in relaxation with select rooms offering a spa bath for the ultimate unwinding experience.

Exceptional Services
Our 24-hour front desk ensures that your needs are met promptly and efficiently throughout your stay. Additionally, benefit from free WiFi and free private parking on-site, adding ease and value to your visit.

Convenient Location
Located just 10 km from downtown St. John's and 3.5 km from Mount Pearl, Crossroads Inn & Suites offers easy access to the area's attractions. With St. John's International Airport a short 15-minute drive away, your journey to comfort begins seamlessly.

Book now for a memorable stay at Crossroads Inn & Suites.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 880 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.05
Overall Experience: 9.05
D
Diane • couple • ca
10
Pros:

Room size , , cleanliness , staff ,

2026-03-07 • via Nuitee
D
Diane • couple • ca
10
Pleasurable
Pros:

Everything !!!highly recommend !!

Cons:

All good !!

2026-03-07 • via Nuitee
W
Wade • couple • ca
7
It was good would be perfect if beds had been more comfortable
Pros:

L9ved our stay but beds were not the best comfort wise however clean and staff was great

Cons:

Beds

2026-03-06 • via Nuitee
S
Sterling • family_with_children • ca
8
2026-03-04 • via Nuitee
B
Brian • couple • ca
8
Great Clean Place To Stay When Needed To Stay Away From Home
Pros:

Pretty good for winter months

Cons:

Our balcony wasn’t snow cleared. That’s all overall no other complaints

2026-03-02 • via Nuitee
B
Brian • solo_traveller • ca
10
Excellent all around
Pros:

Everything is perfect

Cons:

Didn’t like anything

2026-02-28 • via Nuitee
J
jean • couple • us
9
2026-02-27 • via Nuitee
P
Paul • solo_traveller • ca
10
Pros:

Convenient location

Cons:

All good

2026-02-26 • via Nuitee
N
Nikita • couple • ca
10
Pros:

The comfy beds.

Cons:

The location

2026-02-23 • via Nuitee
T
Terry • couple • ca
8
All good
Pros:

No comment

Cons:

No comment

2026-02-13 • via Nuitee
D
Dennis • solo_traveller • ca
8
2026-02-10 • via Nuitee
J
john • couple • ca
8
Enjoyable stay
Pros:

All good

Cons:

Everything was adequate

2026-01-28 • via Nuitee
J
John & Patricia • couple • ca
4
2026-01-26 • via Nuitee
D
Dawn • family_with_children • ca
10
2026-01-21 • via Nuitee
M
Mayank • couple • ca
10
Pros:

Parking near room was the best and secure thing was about the hotel.

2026-01-21 • via Nuitee
M
Mayank • couple • ca
10
2026-01-21 • via Nuitee
V
Valerie • couple • ca
9
2026-01-20 • via Nuitee
L
Lori • extended_group • us
10
2026-01-19 • via Nuitee
L
Leslie • couple • ca
10
Comfortable stay with great amenities
Pros:

This was a very comfortable place. The room was clean and the bed comfortable. The added bonus was the use of a laundry room to do our wash at no cost. They even supplied the detergent and a dryer sheet. This motel was a great place to stay for a visit to St. John's. It's in Paradise which is not far from downtown St. John's.

Cons:

It's set back from the road so you need landmarks so you won't miss the entrance. Not a real problem but we missed it a couple of times.

2026-01-19 • via Nuitee
I
Idryn • couple • ca
10
Awesome
Pros:

Everything

Cons:

Nothing everything was great awesome

2026-01-19 • via Nuitee