Crossroads Inn & Suites

Hotels
8.8 (949 reviews)
980 Kenmount Road , St. John's , ca

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Limited breakfast options
Uncomfortable mattresses

Categories

Cleanliness
8.55
Overall sentiment is positive; however, some reviews noted issues like stained carpets and small TVs.
Service
9.55
Staff were described as friendly and accommodating, receiving consistent positive feedback.
Location
9.05
Location is generally convenient with good access to highways and shopping, but a bit far from downtown.
Room Quality
8.55
Rooms were clean and comfortable, though some guests reported issues with mattresses and a noisy heating unit.
Amenities
8.55
Amenities were basic; feedback suggests a desire for improvements like better breakfast options.
Value for Money
9.05
Guests felt they received good value relative to price, despite some minor complaints.
Food and Beverage
8.05
Limited breakfast options received criticism; many guests mentioned the lack of variety.
Overall Experience
9.05
Overall positive experience with intent to return; guests appreciated cleanliness and staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 02:33

Property Description

Luxurious Accommodations
Experience comfort and convenience at Crossroads Inn & Suites, where each guest room is equipped with a flat-screen TV and en suite bathroom. Indulge in relaxation with select rooms offering a spa bath for the ultimate unwinding experience.

Exceptional Services
Our 24-hour front desk ensures that your needs are met promptly and efficiently throughout your stay. Additionally, benefit from free WiFi and free private parking on-site, adding ease and value to your visit.

Convenient Location
Located just 10 km from downtown St. John's and 3.5 km from Mount Pearl, Crossroads Inn & Suites offers easy access to the area's attractions. With St. John's International Airport a short 15-minute drive away, your journey to comfort begins seamlessly.

Book now for a memorable stay at Crossroads Inn & Suites.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 949 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.05
Overall Experience: 9.05
G
Glenn solo_traveller ca
7
Pros:

Clean, good service

Cons:

A little dated, bed a little firm

2026-06-28 via Nuitee
D
Di family_with_children ca
8
2026-06-27 via Nuitee
C
Charles solo_traveller ca
9
2026-06-27 via Nuitee
R
Randy solo_traveller ca
8
2026-06-26 via Nuitee
R
Ron solo_traveller ca
8
2026-06-26 via Nuitee
L
Luc couple ca
5
décevant
Cons:

Je m'attendais à beaucoup plus grand, versus les photos et très peu d'éclairage dans la pièce

2026-06-26 via Nuitee
D
Diane couple ca
8
2026-06-26 via Nuitee
K
Kirk couple ca
9
2026-06-25 via Nuitee
C
Colleen couple ca
8
Good
Pros:

Room smelled like someone had been smoking in it. We were provided with a can of frabreeze which helped. Room was very comfortable.
The restaurant recommendation at Irving gas station was fabulous.

Cons:

We couldn’t close the blinds so the light from the parking shone in the window all night. We were so tired though did not keep us awake.

2026-06-25 via Nuitee
S
Susan extended_group ca
7
Place is right off the hwy
Pros:

The shower in the bathroom was great as there was a chair to sit on.
There was a washer and dryer to use for free. You just have to go to the desk for the pod and sheet for the dryer.

Cons:

I would not call a muffin and coffee or tea free breakfast. The 2nd morning there was no coffee and he had to make more. The muffins were slim pickings as only 1 kind available.
This place is out of the way from everything. There is some fast goods not far.

2026-06-23 via Nuitee
E
Elizabeth solo_traveller us
8
Pros:

The shower was equipped with a non slip mat for the interior and well placed hand rails. The sink surround was spacious and they had a recycling bin. The location is quiet and felt safe.

2026-06-23 via Nuitee
M
Marie-josee solo_traveller ca
10
Cons:

Il y aurait pu avoir des bons déjeuner !

2026-06-23 via Nuitee
K
Kathryn couple ca
8
We would stay there again.
Pros:

Rooms were well equipped

Cons:

breakfast options need improving

2026-06-22 via Nuitee
H
Howard couple us
10
2026-06-20 via Nuitee
C
Caroline solo_traveller ca
7
2026-06-19 via Nuitee
L
Laura family_with_children us
8
A good stay fairly close to the airport.
Pros:

Decent stay for a late night arrival at airport. The rooms were clean and parking was ample. The only thing that made our stay less desirable was that our rooms were not very close together (two different floors) as a family that wanted to be close.

Cons:

Breakfast wasn't available, however, they did offer muffins.

2026-06-17 via Nuitee
M
Marvin couple us
10
Excellent service, very clean, convenient and would definitely stay again!
Pros:

Excellent stay and very clean!

Cons:

N/A

2026-06-17 via Nuitee
F
Frances solo_traveller ca
9
Pros:

Clean, nice size rooms, comfy beds. Great location for where we were headed. Friendly staff.
Good coffee in the lobby.

Cons:

Enjoyed the coffee and muffins, fruit or such would be nice.

2026-06-17 via Nuitee
C
CONSTANTIN couple ca
10
2026-06-15 via Nuitee
C
Colmay couple pm
9
Parfait
Pros:

Tout

Cons:

Rien

2026-06-15 via Nuitee