Crossroads Inn & Suites

Hotels
8.8 (876 reviews)
980 Kenmount Road , St. John's , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Limited breakfast options
Uncomfortable mattresses

Categories

Cleanliness
8.55
Overall sentiment is positive; however, some reviews noted issues like stained carpets and small TVs.
Service
9.55
Staff were described as friendly and accommodating, receiving consistent positive feedback.
Location
9.05
Location is generally convenient with good access to highways and shopping, but a bit far from downtown.
Room Quality
8.55
Rooms were clean and comfortable, though some guests reported issues with mattresses and a noisy heating unit.
Amenities
8.55
Amenities were basic; feedback suggests a desire for improvements like better breakfast options.
Value for Money
9.05
Guests felt they received good value relative to price, despite some minor complaints.
Food and Beverage
8.05
Limited breakfast options received criticism; many guests mentioned the lack of variety.
Overall Experience
9.05
Overall positive experience with intent to return; guests appreciated cleanliness and staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 02:33

Property Description

Luxurious Accommodations
Experience comfort and convenience at Crossroads Inn & Suites, where each guest room is equipped with a flat-screen TV and en suite bathroom. Indulge in relaxation with select rooms offering a spa bath for the ultimate unwinding experience.

Exceptional Services
Our 24-hour front desk ensures that your needs are met promptly and efficiently throughout your stay. Additionally, benefit from free WiFi and free private parking on-site, adding ease and value to your visit.

Convenient Location
Located just 10 km from downtown St. John's and 3.5 km from Mount Pearl, Crossroads Inn & Suites offers easy access to the area's attractions. With St. John's International Airport a short 15-minute drive away, your journey to comfort begins seamlessly.

Book now for a memorable stay at Crossroads Inn & Suites.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 876 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.05
Overall Experience: 9.05
T
Terry couple ca
8
All good
Pros:

No comment

Cons:

No comment

2026-02-13 via Nuitee
D
Dennis solo_traveller ca
8
2026-02-10 via Nuitee
J
john couple ca
8
Enjoyable stay
Pros:

All good

Cons:

Everything was adequate

2026-01-28 via Nuitee
J
John & Patricia couple ca
4
2026-01-26 via Nuitee
M
Mayank couple ca
10
Pros:

Parking near room was the best and secure thing was about the hotel.

2026-01-21 via Nuitee
D
Dawn family_with_children ca
10
2026-01-21 via Nuitee
M
Mayank couple ca
10
2026-01-21 via Nuitee
V
Valerie couple ca
9
2026-01-20 via Nuitee
I
Idryn couple ca
10
Awesome
Pros:

Everything

Cons:

Nothing everything was great awesome

2026-01-19 via Nuitee
B
Brian couple ca
10
2026-01-19 via Nuitee
S
Sam solo_traveller ca
10
Good stay for a good price
Pros:

Nice clean room at a great price. Only muffins for breakfast. In room fridge, comfortable bed.

Cons:

It is a little out of the way

2026-01-19 via Nuitee
C
Christine couple ca
9
2026-01-19 via Nuitee
L
Leslie couple ca
10
Comfortable stay with great amenities
Pros:

This was a very comfortable place. The room was clean and the bed comfortable. The added bonus was the use of a laundry room to do our wash at no cost. They even supplied the detergent and a dryer sheet. This motel was a great place to stay for a visit to St. John's. It's in Paradise which is not far from downtown St. John's.

Cons:

It's set back from the road so you need landmarks so you won't miss the entrance. Not a real problem but we missed it a couple of times.

2026-01-19 via Nuitee
L
Lori extended_group us
10
2026-01-19 via Nuitee
M
Mike couple ca
7
Cons:

Breakfast was just muffins.
Room stayed warm even with thermostat turned down.

2026-01-19 via Nuitee
H
Heng-Li extended_group us
9
2026-01-19 via Nuitee
D
Dwayne couple ca
8
Happy with our stay
Pros:

Easy access, friendly staff, clean and modern.

Cons:

Back of building had poor view, mainly industrial equipment. That said the garden area was well kept. The location in general was right of the highway, which was great.

2026-01-19 via Nuitee
C
charlene couple ca
10
Very clean rooms and staff very friendly
Pros:

Very friendly and clean

Cons:

Nothing

2026-01-19 via Nuitee
K
Kyrie solo_traveller ca
10
Great night sleep, will stay again
Pros:

Clean and quiet.

2026-01-19 via Nuitee
M
Michael extended_group ca
9
first time in St Johns. excellant stay
Pros:

traveled with an old army buddy ,both of us on motorcycles. location was excellant for us... very clean. very happy with the hotel. never had the breakfast there ,we were on road early.. yes id recommend to others

Cons:

as above

2026-01-19 via Nuitee