Resorts World Sentosa - Crockfords Tower

Hotels
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Resorts World Sentosa
7.2 (25 reviews)
8 Sentosa Gateway, Singapore, 098269 , Singapore , SG
65-65-778185

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Facilities

Fitness facilities
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic water bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Luggage storage
Casino
See all facilities

Review Highlights

Pros:
Beautiful and clean
Great staff
Close to attractions
Cons:
Misleading breakfast venue
Bathtub issues

Categories

Cleanliness
7.45
The place is beautiful and clean.
Service
7.95
The staff are great!
Location
7.95
Close proximity to universal studio, vivo city mall.
Room Quality
6.45
Deluxe room offered with a suite upgrade; however, the bathtub was noted as too large.
Amenities
7.45
Wide variety of free items in the fridge and comfortable slippers.
Value for Money
6.45
Standard quality for this hotel tier, impacted by some mixed experiences with the room amenities.
Food and Beverage
6.95
Breakfast variety was rich, though there were issues with guidance to dining locations.
Overall Experience
6.95
Overall positive but with notable minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:34

Property Description

Luxurious Accommodations

Make yourself comfortable in one of the 121 air-conditioned rooms featuring minibars and espresso makers. Your memory foam bed with premium bedding will ensure a restful stay. Enjoy entertainment on the LCD televisions and stay connected with complimentary wireless internet access. The private bathrooms offer designer toiletries and separate bathtubs and showers for a luxurious experience.

Exciting Recreational Opportunities

Whether you are drawn to the thrill of the casino, looking to relax by the outdoor pool, or wanting to stay active in the fitness center, this hotel has something for everyone. Complimentary wireless internet, concierge services, and onsite shopping are also available for your convenience.

Fine Dining and Nearby Attractions

Indulge in a meal at one of the hotel's 4 restaurants, including OSIA, or opt for room service. For a fee, enjoy a full breakfast daily. Proximity to Siloso Beach, Palawan Beach, and popular attractions like Universal Studios Singapore and Adventure Cove Waterpark makes this hotel a prime choice for your stay.

Ready to experience luxury and convenience at Resorts World Sentosa - Crockfords Tower? Start planning your unforgettable stay now!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • Guest type

    Essential workers only - NO

  • General

    Property is cleaned with disinfectant

See all policies

Location

Guest Reviews

7.2
Based on 25 reviews
Cleanliness: 7.45
Service: 7.95
Location: 7.95
Room Quality: 6.45
Amenities: 7.45
Value for Money: 6.45
Food and Beverage: 6.95
Overall Experience: 6.95
Y
Yoshisada • couple • jp
9
2026-01-01 • via Nuitee
T
Tharun Kumar • extended_group • in
10
2025-11-20 • via Nuitee
A
Abdulla • family_with_children • qa
10
2025-10-17 • via Nuitee
R
Rayyan Joy • family_with_children • au
9
I booked a deluxe room but I as offered a free upgrade for a suite! The place qas beautiful. Clean and organised. Walkin
Pros:

Close proximity to universal studio, vivo city mall. The place is beautiful and clean.the staff are great!

Cons:

Nothing

2025-10-04 • via Nuitee
M
MISA • family_with_children • jp
10
Pros:

USS、ハリポタ、駅全てが近くて便利だった。部屋も広く快適で、冷蔵庫の中身もフリーなのに種類がいろいろで良かった。
朝食も種類豊富でニョニャクエもあって良かった。
スリッパがフワッフワで最高！

Cons:

朝食会場が案内されていた場所と違った。改装中とのことなのでコロコロ変わってたのかもですが…
鏡が入り口付近にもあれば便利だったのと、バスタブが大きすぎてなかなかお湯がたまらなかった

2025-09-30 • via Nuitee
H
HUI XUAN • family_with_children • sg
7
2025-07-12 • via Nuitee
R
Rodney • family with young children • my
7
Excellent location and very well-appointed rooms make this a great choice for Sentosa
Pros:

The staff were good and dealt with my complaint very well (see below). The room was clean and the quality of the finishings and furnishings is high.

Cons:

Booking.com describe the room as having two double beds and a steam room. The beds are super single and there is no steam room. Please contact the hotel Booking.com because the duty manager told me that this is the third such complaint the hotel has received lately.

2024-04-01 • via Nuitee
J
Jg • family with young children • my
9
Superb
2023-10-13 • via Nuitee
U
uchiyama • family_with_children
4
Pros:

久しぶりのセントーサ。
チェックイン時間より早めに着いた。
受付の人は目頭押さえてめちゃくちゃ疲れてますアピール。
部屋は準備出来てないから指定された時間に戻ると15時チェックインだと言う。いや知ってるけど時間指定してきたよね？
各フロアだと思うが灰皿付きゴミ箱がある。
エレベーターのボタンのところにあるから子供には近づけさせなかった。
廊下に糸くずやゴミがずっとある。
とにかく５つ星じゃないよね？？？

2023-08-23 • via Nuitee
R
Raden Eling • partner
4
Pros:

Doesn’t feel like a crockford hotel

2023-04-01 • via Nuitee
R
Raden Eling • family
2
Pros:

Not unique - leaking ceiling - bad odor - no view - pricey

2023-03-24 • via Nuitee
K
Kok • group • sg
8
Very good
2022-11-17 • via Nuitee
M
Mark • solo traveller • sg
6
Pleasant
2022-09-24 • via Nuitee
M
Mark • solo traveller • sg
5
Passable
2022-09-16 • via Nuitee
S
Sean
2
Pros:

Very poor hotel condition with high price, never go back again.

2022-08-08 • via Nuitee
V
Verified traveler
6
The picture is a scam.
Pros:

The picture is a scam. Totally different from the picture. Room is no where similar to the picture. Only the bathroom looks the same. This hotel is so weird. They have to check my NRIC every time I enter. Many inconvenience. They cannot even serve wine glasses. Only disposable paper cups will be served. They cannot serve bottle opener too. No in room dining available too. The price is not worth at all. Other hotels during this Covid period do serves as per usual and they do not check NRIC every single time I enter. Just normal Safe Entry will suffice. But this hotel is really weird. The room is not as per picture too. Please update your pictures.

2020-12-06 • via Nuitee
C
Cheong Boou
6
Disappointed and room rate overpriced
Pros:

Mismatch between the room rate and the quality of the room, a bit rundown. Though the room is spacious but there were stains on the marble top of the bedside table and dressing table.

2020-11-22 • via Nuitee
V
Verified traveler
8
Pros:

The rooms are great but due to COVID the buffet breakfast was not available. Unfortunately the replacement was very disappointing. The food was very 2nd rate and obviously lacking any thought. Sausages were tasteless, For the price paid we would have been much better off going to McDonalds or the closest hawker centre.

2020-10-05 • via Nuitee
V
Verified traveler
10
Pros:

Service was exceptional, and the location was extremely convenient in Sentosa.

2020-09-14 • via Nuitee
V
Verified traveler
10
Exclusive Hotel
Pros:

Crocksford was peaceful and quiet unlike the others which were crowded, especially for the check-in! Swift and smooth check-in, good service, and I had no issues requesting for a later check out. Swimming pool was smallish. Suite was beautiful, spacious, and had a great view! Love the bath tub and the steam bath in our room!

2020-09-11 • via Nuitee