Courtyard by Marriott Pigeon Forge

Hotels
Courtyard by Marriott
9.6 (628 reviews)
120 Community Center Drive , Pigeon Forge , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice pool and lazy river
Cons:
High prices
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
9.45
Some guests noted issues with cleanliness, such as dusty bathrooms and noise from the air conditioning.
Service
10
The staff were described as friendly and accommodating, but some experiences with the front desk were less favorable.
Location
10
The hotel location was praised for being convenient to local attractions.
Room Quality
9.95
Several reviews mentioned issues with bed quality and room features not meeting expectations.
Amenities
10
Guests enjoyed the pool and lazy river, but there were requests for more amenities like breakfast.
Value for Money
8.95
Many reviewers found the pricing high given the lack of breakfast and other amenities.
Food and Beverage
8.45
The lack of free breakfast and high prices for food options were noted negatively.
Overall Experience
10
Despite some issues, many guests had a pleasant stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:01

Property Description

Luxurious Amenities

Featuring free WiFi throughout, Courtyard by Marriott Pigeon Forge offers a hot tub, fitness center, indoor and outdoor pools with a lazy river, and 3 fire pits.

Entertainment and Dining

Enjoy a 49" flat-screen TV with streaming channels, onsite coffee shop, game room, and onsite restaurant, The Bistro, serving breakfast, dinner, and cocktails.

Convenience and Services

With a 24-hour front desk, bike rentals, and meeting space, this hotel also provides biking and walking trails along the nearby river.

Book now at Courtyard by Marriott Pigeon Forge for a luxurious stay with top-notch amenities and services.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9.6
Based on 628 reviews
Cleanliness: 9.45
Service: 10
Location: 10
Room Quality: 9.95
Amenities: 10
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 10
M
michelle solo_traveller us
6
Pros:

Was a very nice hotel with great amenities but the breakfast was a no. Half the time we were there they had no staff to cook breakfast so only continental was offered but I did receive a room credit after complaining.

Cons:

Need more staff for breakfast

2026-04-13 via Nuitee
A
Arnold family_with_children us
10
Great will be back
Pros:

It was awesome very clean close to attractions

Cons:

N/A

2026-04-11 via Nuitee
M
Margaret family_with_children us
10
2026-04-11 via Nuitee
T
Tim family_with_children us
4
Pros:

It was a nice room and comfortable. I liked the couch which was good for sitting and watching television.

Cons:

There was only one package of coffee. The refrigerator was turned off so we could not keep items cold for quite a while. There was also no housekeeping to clean up the room and put fresh towels

2026-04-08 via Nuitee
J
Jeff couple us
7
Pros:

I think the breakfast would be better just to have a buffet the wait to order and receive the order was way too long

Cons:

The food choices could be better

2026-04-05 via Nuitee
A
Ashley couple us
10
Cons:

Food wasn’t very good and breakfast staff was extremely rude.

2026-03-29 via Nuitee
S
Senka family_with_children us
10
Great location close to everything
Pros:

Clean great location

Cons:

N/a

2026-03-28 via Nuitee
H
Hasan family_with_children us
9
2026-03-26 via Nuitee
B
Bridges family_with_children us
8
Pros:

Everything is 24/7
Very clean

2026-03-24 via Nuitee
M
megan couple us
10
2026-03-23 via Nuitee
V
Vallaree couple us
7
2026-03-22 via Nuitee
T
Tiffannie couple us
10
2026-03-18 via Nuitee
K
Kelly couple us
10
2026-03-17 via Nuitee
E
Elizabeth couple us
10
Very pleasant stay
Pros:

The property was well located, the public rooms were spacious and comfortable, we especially liked the fireplace, to sit and read the newspaper or have a cup of tea. Our room was spacious, and comfortable.

Cons:

There was nothing we did not like.

2026-03-15 via Nuitee
B
Brett family_with_children us
9
2026-03-09 via Nuitee
W
William family_with_children us
10
2026-03-06 via Nuitee
S
Sekiyah family_with_children us
10
2026-03-02 via Nuitee
S
shettles couple us
10
2026-03-01 via Nuitee
D
Donnolo couple us
10
It a as a trip for myself and my wife just to get away and will always come back to your hotel
Pros:

Was extremely satisfied with the whole facility and the food and bar area was superb

Cons:

Nothing

2026-01-30 via Nuitee
C
Christy family_with_children us
9
2026-01-24 via Nuitee