Courtyard by Marriott Pigeon Forge

Hotels
•
Courtyard by Marriott
9.6 (729 reviews)
120 Community Center Drive , Pigeon Forge , US
+1 865-366-3201

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice pool and lazy river
Cons:
High prices
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
9.45
Some guests noted issues with cleanliness, such as dusty bathrooms and noise from the air conditioning.
Service
10
The staff were described as friendly and accommodating, but some experiences with the front desk were less favorable.
Location
10
The hotel location was praised for being convenient to local attractions.
Room Quality
9.95
Several reviews mentioned issues with bed quality and room features not meeting expectations.
Amenities
10
Guests enjoyed the pool and lazy river, but there were requests for more amenities like breakfast.
Value for Money
8.95
Many reviewers found the pricing high given the lack of breakfast and other amenities.
Food and Beverage
8.45
The lack of free breakfast and high prices for food options were noted negatively.
Overall Experience
10
Despite some issues, many guests had a pleasant stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:01

Property Description

Luxurious Amenities

Featuring free WiFi throughout, Courtyard by Marriott Pigeon Forge offers a hot tub, fitness center, indoor and outdoor pools with a lazy river, and 3 fire pits.

Entertainment and Dining

Enjoy a 49" flat-screen TV with streaming channels, onsite coffee shop, game room, and onsite restaurant, The Bistro, serving breakfast, dinner, and cocktails.

Convenience and Services

With a 24-hour front desk, bike rentals, and meeting space, this hotel also provides biking and walking trails along the nearby river.

Book now at Courtyard by Marriott Pigeon Forge for a luxurious stay with top-notch amenities and services.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

9.6
Based on 729 reviews
Cleanliness: 9.45
Service: 10
Location: 10
Room Quality: 9.95
Amenities: 10
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 10
W
whaley • couple • us
10
Was a very relaxing vacation, the lazy river is my favorite part.
Pros:

The lazy river, fire pit, hot tub

Cons:

None

2026-09-12 • via Nuitee
L
Lynn • couple • us
10
Cons:

It would be nice to have a couch in the room!

2026-09-10 • via Nuitee
B
Brenda • extended_group • us
8
Nice short stay
Pros:

It was close to the attraction we wanted room was nice. Staff was extremely nice

Cons:

Pool was closed. Mattresses was a little wonky.

2026-09-09 • via Nuitee
T
trenita • solo_traveller • us
10
Weekend getaway for daughters competition was perfect. Everything was cleaned the staff was pleasant. Comfortable bed, h
Pros:

It was close to everything. The pool was open 24 hours and it was very warm. Rooms was beautiful and very clean

Cons:

N/a

2026-09-07 • via Nuitee
J
Juan Raul • couple • do
10
2026-09-05 • via Nuitee
M
Micheal • couple • gb
10
2026-09-04 • via Nuitee
M
Michael • solo_traveller • nc
9
Pros:

Great room, pool and staff!

Cons:

Breakfast should just be free and have a buffet like every other hotel on the planet!!!

2026-09-03 • via Nuitee
S
Scott • family_with_children • us
10
Pros:

Great location and beautiful place

2026-09-01 • via Nuitee
D
Douglas • family_with_children • us
10
2026-08-31 • via Nuitee
M
mecrissa • extended_group • us
10
2026-08-28 • via Nuitee
L
Lavella • couple • us
10
Pros:

Everything

2026-08-27 • via Nuitee
C
Carolyn • solo_traveller • us
10
2026-08-25 • via Nuitee
D
Daniel • family_with_children • de
9
Pros:

24 Hour Pool Access

2026-08-23 • via Nuitee
R
Richard • couple • us
4
Gross
Cons:

The two queen beds, they were small for queen beds. The most disappointing thing that happened was using the bathroom. When I flushed the toilet, dirty water shop up and landed on my legs and pants. Along with making a mess on and around the toilet. That was completely gross, and I was getting ready to go to a wedding. At that moment, I was completely disappointed I there.

2026-08-23 • via Nuitee
S
Stacy • family_with_children • us
5
Some deceiving details with what we paid
Pros:

Breakfast was outrageous, 48.00 for breakfast and coffee RIDICULOUS!
Coffee (2) is 9.00

Cons:

Advertised 3pools , only 1indoor and 1 lazy river, even staff said it is really 2 No access for hot tub!
Our fridge Would Not even keep ice cold, I called and was told it’s more of a storage for items , what good is that when you want cold water?
We paid entirely to much and expected more, next time we will stay at Laquita it looked nice and they let us look, we were gonna go there , but we would have lost our money!
Also the bathroom sink faucet soaked everything we had on the counter and would have flooded the bathroom floor if accidentally left running!
YEAH we will not stay there anymore! I don’t like being lied to!! Also the staff men 2 of them just stared at the women on the 1pool/lazy river, even said “He would like to drop his balls in that one” pretty lady , but not a pleasant experience!!!!

2026-08-22 • via Nuitee
C
Christian • family_with_children • us
9
2026-08-20 • via Nuitee
C
Cole • family_with_children • us
10
2026-08-19 • via Nuitee
T
Tammy • family_with_children • us
10
Absolutely a fan of Courtyard by Marriott
Pros:

Beautifully landscaped. So clean and fresh smelling from the moment you hit the door. Loved all the amenities. Just a great place to stay.

Cons:

Not one single thing

2026-08-18 • via Nuitee
P
pkang13 • Family
10
So Nicely Designed
Pros:

This place is great - clean, friendly and well designed. Our favorite part was the 24 hour lazy river and hot tub. Great for families without an early bed time. Very fun to float in a warm, lazy river after a long day a theme park. We would definitely come back.

2026-08-17 • via Tripadvisor
S
Shane • solo_traveller • us
3
Too pricey for the accommodations
Pros:

My family and I enjoyed the pool and the lazy river.

Cons:

The refrigerator and microwave both didn't work. Had a wonderful maintenance guy bring us up a refrigerator which was very kind and considerate. The shower water pressure wasn't the best and the shower head only had two adjustments. The pillows were terrible and the bed clothes were stained with something.

2026-08-17 • via Nuitee