Holiday Inn Ulaanbaatar by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (355 reviews)
Sambuu Street 24 , Ulaanbaatar , mn
+976 7014 2424

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent food
Cons:
Difficult access
Poor breakfast quality

Categories

Cleanliness
8.5
The room was spacious and clean, indicating a positive sentiment in cleanliness.
Service
9
Staff is friendly and helpful, with a special mention of the concierge's assistance.
Location
8.9
Multiple mentions of good location close to central areas and amenities.
Room Quality
8.6
Cozy room and bed, coupled with spaciousness noted in reviews.
Amenities
8.7
Nice gym facilities and superb spa services contribute to a positive amenities experience.
Value for Money
8.7
The price reflects the level of service, suggesting good value for the price.
Food and Beverage
8.4
Breakfast service received praise, but negative feedback on other food options leads to a lower score.
Overall Experience
8.8
Overall enjoyment of the stay with positive remarks leads to a solid overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:16

Property Description

Prime Location
Situated in Ulaanbaatar's Chingeltei district, Holiday Inn is a short walk away from major attractions like the Opera House and Chinggis Khaan Square.

Convenient Accessibility
With key landmarks like the National Museum and Sukhbaatar Square a stone's throw away, and the airport within a quick drive, exploring the city is a breeze from our hotel.

Event Facilities
Our hotel boasts modern meeting rooms and a grand ballroom, perfect for hosting successful meetings and events.

To experience comfort and convenience in the heart of Ulaanbaatar, book your stay at Holiday Inn Ulaanbaatar today.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ULN

Location

Guest Reviews

8.7
Based on 355 reviews
Cleanliness: 8.5
Service: 9
Location: 8.9
Room Quality: 8.6
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.4
Overall Experience: 8.8
K
kenn • extended_group • jp
10
2026-09-12 • via Nuitee
F
Fatima • solo_traveller • bh
10
Best staff award!
Pros:

I loved 🇲🇳! The hotel is wonderful and comfortable, but it was the staff that made it an exceptional stay. When I tell you Zooloo from reception went above and beyond anything I have ever experienced in my years of travelling, im not exaggerating. The hotel staff would WhatsApp me asking if I needed anything, if I was ok. As an all female muslim group, they also kept arranging halal food for us. I have never seen this level of hospitality. Zoloo translated things for me, arranged pick ups and drop offs to and from the hotel, he made sure we got back amd would stay on the phone with the driver the entire time.

Cons:

I won't like if I ever come back and zoloo isnt there.

2026-09-11 • via Nuitee
M
MOHAMMADALI • solo_traveller • ir
9
Pros:

Breakfast was great. Staff are helpful.

2026-09-10 • via Nuitee
M
Mona Harb • solo_traveller • lb
8
Good, would recommend for short business stays.
Pros:

Location, staff, room cleanliness

Cons:

There could be more facilities and better wifi (mine was unstable in parts of the room)

2026-09-09 • via Nuitee
J
Jessica • solo_traveller • us
10
Pros:

This property was really nice, the facilities were great, but the price was on the higher side end of what seems reasonable.

2026-09-06 • via Nuitee
T
Tomasz • solo_traveller • pl
8
Pros:

Czysto, bardzo pomocny personel, smaczne śniadanie

2026-09-05 • via Nuitee
J
Jo • solo_traveller • au
9
Pros:

The Staff were amazing and were always in contact with us if we needed them. They even gave us a special anniversary surprise, which was totally unexpected but very appreciated. Thank you for caring.

2026-09-02 • via Nuitee
D
Derek • couple • gb
8
Good place to stay in Ulaanbaatar.
Pros:

Fantastic large room.
Good gym.

Cons:

Breakfast staff were way too slow at clearing tables making it difficult to get a seat. Also frustratingly slow at topping up food, plates and cutlery etc meaning not all choices were available.

2026-08-31 • via Nuitee
C
Cinzia • family_with_children • it
9
Hotel nuovo e moderno, ma con prezzi troppo alti e colazione non all'altezza di un 5 stelle
Pros:

L'hotel è nuovo e moderno.

Cons:

Il divano letto che ci hanno dato per la terza persona non era comodo. La colazione sicuramente non è da hotel a cinque stelle. Il prezzo era esageratamente alto, non so se è dovuto al fatto che quella settimana c'era la COP17.

2026-08-27 • via Nuitee
A
Andreas • solo_traveller • ae
8
2026-08-26 • via Nuitee
A
Andreas • solo_traveller • ae
8
2026-08-26 • via Nuitee
O
Ornella • couple • it
9
2026-08-23 • via Nuitee
M
min chih • couple • tw
9
2026-08-20 • via Nuitee
M
min chih • couple • tw
9
2026-08-20 • via Nuitee
T
Tomer • solo_traveller • lv
10
2026-08-18 • via Nuitee
P
Puna Mydear • solo_traveller • ck
10
2026-08-15 • via Nuitee
H
HIROSHI • family_with_children • jp
9
清潔で気持ちよいホテルでした
Pros:

清潔で、朝食も美味しかった
徒歩圏内に観光名所がある
日本語対応できるスタッフがいた
キッズスペースあり
ピアノあり

Cons:

予約時点で何度かメッセージを送信するも
返答がなく不安に思った

2026-08-15 • via Nuitee
R
Ryan • solo_traveller • us
8
2026-08-15 • via Nuitee
K
Komitas Stepanyan • solo_traveller • am
6
A nice but challenging stay in Ulaanbaatar!
Pros:

Hotel staff was really supportive!

Cons:

Internet was unstable and very poor, only 2.4 was available. There were issue with water, after resolving the issue, the wather color was dark brown, lots of sand, which caused a serious isssue. I opened the sink, then it was not possible to close it, water was comming continuesly. I called to reception, they came, checked and changed my room, I appreciate that! They "upgraded" my room to executive, and gave me a room almost same size, the only difference was a coffee machine, and that there was a bathtube in the bathroom 🤣🤣😅
Another issue was in the restaurant. I ordered a national dish(buzz) 3 times, and every time they brought with different sauces, or just without any sauce. Once I ordered a Greek salad and a main dish. They brought the main dish only. And when I asked the bill, the salad was also in the bill. I explained, that you didnt bring the salad, they surprised, and said-really??? After checking, some 5 min later they brought the salad, while I have already finished my main dish and wanted to go. I think the main issue in fact, was the language, as most of them almost was not speaking Engliah. Althouth they may say yes, whatever you ask, but YES does not mean Yes in reality!

2026-08-15 • via Nuitee
T
T • family_with_children • hk
7
Pros:

Special thanks to Tom at reception (night shift) who helped us with charging our phone credits. He's extremely helpful and kind. Thank you Tom!

Hotel location is good. Our room has a great city view. Beddings are comfortable. Good a/c.

Cons:

the gym was very hot.

2026-08-13 • via Nuitee