Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf

Hotels
Embassy Suites Hotels
9.3 (751 reviews)
2029 Satellite Boulevard , Duluth , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Great service
Delicious breakfast
Spacious rooms
Cons:
Noisy environment
Unpleasant front desk interaction
Uncomfortable mattress

Categories

Cleanliness
9.01
The property was very nice and clean.
Service
9.48
Staff made our stay very pleasing; the front desk was professional and helpful.
Location
9.52
Great location, walking distance from Gas South Arena.
Room Quality
8.47
The rooms were spacious and clean, but some discomfort from bedding.
Amenities
9.5
Good breakfast, welcome happy hour, and variety of food options.
Value for Money
8.96
Good overall but some felt it wasn't worth the price paid.
Food and Beverage
10
Excellent breakfast and nice variety.
Overall Experience
9.48
A great stay, loved everything about it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:09

Property Description

Luxurious Amenities and Services

Embassy Suites By Hilton Atlanta Ne Gwinnett Sugarloaf boasts a fitness centre, a bar, free shuttle service, and a 24-hour front desk. Each room features a desk, flat-screen TV, and a private bathroom. Guests can relax in the seating area provided in every room.

Delicious Dining Options

Start your day with a complimentary daily breakfast offering Continental and American food. In the evening, indulge in a reception with beer, wine, cocktails, and light snacks. Craving more? Visit the in-house restaurant serving delectable American cuisine.

Convenient Location and Nearby Attractions

Conveniently located near popular attractions like The Arena At Gwinnett Center and Atlanta IceForum, this hotel is perfect for leisure and business travelers alike. Don't miss out on exploring Plantation Houses Of Gwinnett Self Guided Driving Tour and Duluth History Museum during your stay.

Book your stay at Embassy Suites By Hilton Atlanta Ne Gwinnett Sugarloaf now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Guest Reviews

9.3
Based on 751 reviews
Cleanliness: 9.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 9.5
Value for Money: 8.96
Food and Beverage: 10
Overall Experience: 9.48
E
esobelm Business
2
0/5 Stars
Pros:

If I could give this hotel 0/5 stars I would. Horrible customer service. Had a payment issue with a prepaid room for a client of mine and had to submit a credit card auth form the night of their arrival. I got verification back from Cameron Williams that my card would be charged and was on file. Now, two weeks later the clients card was charged for their full stay, not mine.

When I called the front desk he said people make mistakes and then hung up on me when I was thanking him for his help.

This is not the first time an issue like this has occurred. I will never be booking any of my clients at this hotel ever again.

2026-08-13 via Tripadvisor
S
Sharlene couple us
10
2026-08-13 via Nuitee
B
Blenda family_with_children us
10
Pros:

Room and especially the breakfast (omelets to order)

Cons:

N/A

2026-08-12 via Nuitee
B
brewerhouse Family Seymour, Tennessee
10
DON’T MISS THE CATFISH!
Pros:

This hotel has THE BEST on site restaurant for dinner! We had the catfish which was hands down best ever, the salmon was perfect, and kids loved the pasta dish. I SWEAR traveler or local if you aren’t getting this catfish you are MISSING out. Hotel was super clean and an extreme value for the money.

2026-08-09 via Tripadvisor
J
Jamie james solo_traveller us
10
5 stars
Pros:

Wonderful stay! Everything was great, and we really enjoyed the hotel. The only downside was the pool, which was a little too crowded to comfortably enjoy. Other than that, everything was wonderful. Would definitely stay again!

Cons:

I didn’t really enjoy the pool. There were several other people in there, and it just wasn’t spacious enough to comfortably enjoy it. It felt too crowded for me to relax and actually enjoy the pool.

2026-08-09 via Nuitee
M
Minkoo couple us
10
Great place to stay
Pros:

Clean, comfortable, and feels like home with friendly staff.

2026-08-09 via Nuitee
J
Jennifer family_with_children us
6
It was okay.
Pros:

Everything was good.

Cons:

I booked at one price and was charged another. Which was a bit more that I was told

2026-08-09 via Nuitee
J
Jennifer family_with_children us
9
2026-08-07 via Nuitee
L
ltholgui Couples
10
Exceptional anniversary stay
Pros:

We stayed for our anniversary and had such a wonderful time. At check in the front desk staff was warm and welcoming. They acknowledged our anniversary and gave us a beautiful room on the top floor. We had a delicious meal at E’terie and the cocktails were also good. I truly appreciate them making my anniversary memorable. I would definitely return!

2026-08-06 via Tripadvisor
H
Herad couple us
1
I’d like to forget it
Pros:

The staff were extremely rude . The lady at the check in counter screamed at us, saying
“ I’m in the middle of something go to the other counter “
There was trash in the parking lot at the entrance and every table was covered with dirty plates and glasses .

Cons:

Professional staff and clean facility

2026-08-02 via Nuitee
D
DJUmoja Friends getaway Washington DC, District of Columbia
10
Drinks on Point! Pat and Calei amazing!
Pros:

I came to visit my friend who was lodging for the night at the hotel. We sat at the bar before and after dinner. Pat and Caleb were amazing! Drinks on point.

2026-07-30 via Tripadvisor
A
Allen solo_traveller us
10
2026-07-23 via Nuitee
I
I4346LJdavidc Business
10
Good Dinner Experience
Pros:

Yasmina was very friendly & accommodating, assisting me with selecting a menu item after I admitted a particular food intolerance.

2026-07-20 via Tripadvisor
R
ryandM9018BO Business
10
Amazing
Pros:

Yasmina was amazing. Food was great and came out quick

2026-07-20 via Tripadvisor
T
tannermcm Business Dallas, Georgia
10
Work dinner
Pros:

Excellent wings! Great service!

2026-07-20 via Tripadvisor
U
U5692NTelizabeths Solo travel Lenexa, Kansas
10
Wonderful stay
Pros:

Beautiful hotel. Rooms spacious, quiet and lovely. I had dinner in their restaurant. Thank you- hugs to Sierra the lovely bartender who took care of me. She was very gracious and kind. When I’m back in town I would definitely stay here.

2026-07-20 via Tripadvisor
1
104hamadim Couples
6
Almost Great
Pros:

Beautiful hotel. Beautiful rooms. Great amenities. Staff were not very helpful or friendly.

2026-07-19 via Tripadvisor
W
W5817ENrobertl Family
10
Wonderful!
Pros:

Cameo was friendly and helpful! Excellent service.

2026-07-17 via Tripadvisor
J
jaypO3941SV Family
2
racially profiled
Pros:

was racially profiled as black young teen then they made us move rooms to a different floor due to complaints of us running up and down the halls and being loud while we were just chilling then soon as we woke up they told us we had to leave the premises because of the same complaints from the same people even though we wasnt even on there floor so we had to find a whole different hotel to stay

2026-07-17 via Tripadvisor
9
96tiarral Business
10
It was great! (Bar experience)
Pros:

My experience at the bar was great! The guy name casso was really professional and helpful! He made some recommendations on good food to order and it was delicious!

2026-07-16 via Tripadvisor