Swan Hotel

Hotels
8.3 (420 reviews)
16 Market Street, Wotton under Edge, Gloustershire , Wotton under Edge , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Fax/photocopying
Packed lunches
Private check-in/check-out
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Great food
Friendly staff
Good breakfast
Cons:
Poor dining experience
Noise from other rooms
Staff inexperienced

Categories

Cleanliness
7.75
Noted issues with cleanliness of glassware in room.
Service
8.05
Service was poor during one meal experience, but some reviews noted kind and attentive staff.
Location
9.25
Excellent location, as mentioned in multiple reviews.
Room Quality
8.25
Rooms were clean and comfortable, but noise from neighboring rooms was mentioned.
Amenities
8.75
General positive comments about amenities but lacks specific mentions.
Value for Money
8.25
Value perceived as reasonable except for one poor dining experience.
Food and Beverage
7.55
Food quality varied, with one positive review overshadowed by a poor dining experience.
Overall Experience
8.55
Overall satisfactory experience with several positive points despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:27

Property Description

Charming 3-Star Hotel in Wotton under Edge

Convenient Location: Situated just a short distance from Bristol Parkway Station and Cabot Circus, Swan Hotel offers easy access to key attractions.

Comfortable Accommodation: Each room at Swan Hotel is equipped with modern amenities, including a flat-screen TV, free WiFi, and cozy bedding, ensuring a comfortable stay for guests.

Delicious Dining Options: Indulge in a variety of culinary delights at the on-site restaurant, which serves a range of dishes from British to Seafood cuisine, with options for vegetarians, dairy-free, and vegans.

Experience a delightful stay at Swan Hotel and book now to create unforgettable memories.

Important information:

Please note that we currently have ongoing renovations which may cause a slight disturbance for guests.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £15 per person per night when using an available cot.
    Children up to and including 14 years old stay for £20 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £15 per person per night when using an available extra bed.
    People 13 years old and over stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 420 reviews
Cleanliness: 7.75
Service: 8.05
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.55
Overall Experience: 8.55
M
Megran couple gb
10
Well worth it! If you want a countryside escape this is the place to go!
Pros:

Good location from our activities, plenty of shops and if you’re looking for a good night The Ancient Ram Inn is 5 minutes away!

Cons:

The only thing I didn’t like is that I couldn’t take the pubs dog home 😭

2026-03-16 via Nuitee
R
Rich couple gb
10
Great venue, lovely room super friendly staff
Pros:

Great place, friendly staff and greeted by Stanley the cat.

Cons:

Nothing

2026-03-14 via Nuitee
P
Philip couple ie
10
2 night stay in Double room
Pros:

All the staff at the Swan Hotel were welcoming and friendly. We booked a standard double room, which was a very good size, with good facilities and comfy bed. Overall very pleased. We would definitely stay again

2026-03-12 via Nuitee
S
Shelley couple gb
8
Birthday treat
Pros:

Great location.The room was huge and the shower was fantastic 😊

2026-03-01 via Nuitee
V
Vicky solo_traveller gb
8
Pros:

Large room with 4 poster bed. Great shower.

2026-03-01 via Nuitee
G
Genghissian Friends getaway Kilmington, Axminster, Devon, England
10
Fresh prepared, generous lunch
Pros:

Went for lunch with friends after asking a local for a recommendation otherwise we might not have found this place. Food was all beautifully fresh with very generous proportions. Plenty to choose from on the menu even for the picky eaters among us. Staff were lovely. Loos clean and pleasant. Planning to make this our stop off point when travelling the M5 - way better than a service station, even the renowned Glos Services.

2026-02-28 via Tripadvisor
K
Kath couple gb
10
2026-02-11 via Nuitee
K
Karen couple gb
10
2026-02-10 via Nuitee
P
Peter couple gb
9
Pros:

Good location in a lovely town

2026-01-23 via Nuitee
B
Brendan Stuart family_with_children gb
8
Great stay nice homely atmosphere. Great Breakfast and Tapas. would gladly stay again.
Pros:

Breakfast, both light and cooked was excellent. although the vegan options were a little sparse. One issue with the vegan options. due to not being catered for as much as other customers the milk provided needs to be kept a check on, we were served with milk that had been in the carton a while and had gone off. It was taken away and changed straight away so no problem. maybe serve milk in a clear vessel

2026-01-20 via Nuitee
M
Marie-Louise family_with_children gb
10
Excellent hotel for a stop over near our ferry to the Isle Of Man
Pros:

Excellent bed and nice decor. The area around the hotel very nice indeed. Excellent dinner and breakfast.

Cons:

In our room was a big step up to bathroom so was worried about getting up in the night and trip over. this, however, is obviously nothing that can be done about.

2026-01-19 via Nuitee
M
Maxine extended_group gb
10
2026-01-19 via Nuitee
L
Lynn couple gb
9
Pros:

Proximity to town and our family
Convenience and friendliness of staff

Cons:

Leak in bathroom

2025-12-29 via Nuitee
P
penny couple gb
8
Lovely place to stay with friendly staff
Pros:

Convenient and staff helpful

Cons:

Couldn’t get heating on so room was cold

2025-12-29 via Nuitee
A
Allison couple us
7
2025-12-24 via Nuitee
M
Maria couple gb
8
A great cozy little hotel will definetly return
Pros:

The friendly staff and lovely large room with a great shower unit. The cozy bar was very nice too.

Cons:

Nothing

2025-12-15 via Nuitee
G
ghZ9772MF Couples
2
Disappointed
Pros:

What has happed to the food here!!! I’ve always been a supporter of this establishment over the years, and never been disappointed with the food up until today.

We’ve just had a take away order and what we received was beyond edible so much so that I had to throw it all in the bin. The beef burgers which we’ve always ordered in the past used to be advertised as gourmet and hand pressed and very good quality, have been replaced by what felt like cheap, overcooked thin patties which you’d get from a burger van, I had 2 bites and had to throw it away they tasted disgusting. The sweet potato fries were burnt and overcooked to the point they were inedible there was no potato left inside, I had to also throw them all away.

Overall, the meal was completely inedible, and I’m really disappointed. I hope you’ll address these quality issues the prices have increased and the quality gone down, such a shame and we won’t be returning to here when there are nearby establishments selling better food. It’s such a shame that you have cut cost and lost out on quality. I did try to phone to discuss this matter within an hour of receiving the order, but nobody answered the phone.

2025-12-14 via Tripadvisor
T
Tamzine couple gb
9
2025-12-13 via Nuitee
V
Vacation51575903210 Friends getaway
10
Great 💯 be back
Pros:

Great meal went with a load of friends not one of us 20 people had a bad experience it was exquisite will definitely be back

2025-12-10 via Tripadvisor
4
448zoen Family
2
Extremely poor food and no service.
Pros:

The service and food was so poor tonight we almost refused to pay for our meal at all. We ordered shortly after we were seated. 45 minutes later we were still waiting for our starters, with no check-in from staff. We managed to flag someone down and asked for an ETA. They came back shortly after and said they had a big party in and 'it'll be a while longer.' After we outlined the wait time again another staff member came and offered us some drinks and agreed to give us some bread. We received one slice each. The starters arrived ten minutes later and were quite nice. Our mains arrived shortly after, however they had evidently been sat under the heat lamp for some time as the mash and garlic bread were bone dry, and the quality of the rest of the food itself was not good. Nobody came to check if we were ok. We ate a little but decided we would rather go home. We waited for our plates to be cleared for 20 minutes. We ended up having to ask for the bill which was eventually brought over with a service charge added on. We requested this be removed, and waited another 10 minutes for this to be done and brought back. After another 20 minutes, with us waiting in our coats clearly wanting to go, we had to ask for the card machine to be brought over. The whole evening was laughably bad, for a cost of £90 for no service and inedible food.

2025-11-29 via Tripadvisor