Hampton Inn & Suites Houston I-10 West Park Row, Tx

Hotels
•
Hampton Inn
8.4 (753 reviews)
18014 Park Row Drive , Houston , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.79
Several complaints about unclean rooms and unsatisfactory conditions.
Service
9.76
Friendly staff and good reception.
Location
9.3
Many guests mentioned a nice and convenient location.
Room Quality
7.75
Some issues with comfort and cleanliness, including broken AC.
Amenities
8.28
Basic amenities offered; some expressed dissatisfaction with additional fees.
Value for Money
8.74
Generally affordable prices, but some additional fees noted.
Food and Beverage
7.29
Breakfast received negative feedback; improvements needed.
Overall Experience
9.26
Overall, guests had a decent experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:41

Property Description

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor swimming pool or break a sweat at the fitness centre during your stay at Hampton Inn & Suites Houston I-10 West Park Row, Tx.

Barbecue Facilities and American Breakfast
Indulge in a delicious barbecue using the hotel's facilities and start your day right with a hearty American breakfast.

Convenient Location and Helpful Reception
Situated near popular attractions like CityCentre Plaza and Memorial Park, our hotel offers a convenient stay. Plus, our reception is always ready to assist you with area information.

Book your stay at Hampton Inn & Suites Houston I-10 West Park Row, Tx now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Location

Guest Reviews

8.4
Based on 753 reviews
Cleanliness: 6.79
Service: 9.76
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 7.29
Overall Experience: 9.26
K
Keri • solo_traveller • us
8
Overall the stay was pleasant and we enjoyed our extended visit very much.
Pros:

The Staff was the best part of our two-week stay (Sep 30 - Oct 14). Magdalena Wilson and the rest of the front office staff were awesome. Sorry, I didn't get her name but the Breakfast Attendant through most of our stay was friendly and kept the food/coffee refreshed and the dining area clean. Housekeeping and Maintenance crew were efficient and courteous and kept us going through a couple of issues.

Cons:

We are an elderly couple with special diets. The kitchen/bar area provided ample space to prepare our meals but the Refrigerator/Freezer (pretty much non-existent) unit and MW were a bit too small for our needs.

2026-10-31 • via Nuitee
V
Verloka • family_with_children • kr
10
Pros:

Very friendly staff, spacious rooms, and everything was clean. Good breakfast and coffee. Overall, a pleasant stay!

Cons:

Location is a bit far from everything

2026-10-22 • via Nuitee
K
Keri • couple • us
8
We enjoyed our stay and are looking forward to returning to stay for future visits.
Pros:

The kitchen prep area for the upgraded room was spacious and adequate for our special diet needs for a two-week stay. The room was spacious and comfortable. The Staff was friendly and helpful led by the awesome Magdalena Wilson.

Cons:

We were a little disappointed in the small size of the refrigerator/freezer unit (the freezer space was literally unusable) that was provided. Preparation for our special diet needs was difficult.

2026-10-20 • via Nuitee
B
Beth • family_with_children • us
10
Pros:

The room was huge! It was so nice to have space while away from home!

2026-10-20 • via Nuitee
L
Liborio • couple • us
10
Look forward to staying there again!
Pros:

Property was exceptionally nice

Cons:

Very limited hot food options during breakfast

2026-10-17 • via Nuitee
H
Hampton • couple • us
7
2026-10-15 • via Nuitee
C
Caze • couple • us
8
2026-10-13 • via Nuitee
R
rbecnel • solo_traveller • us
10
2026-09-19 • via Nuitee
W
Wenda • couple • us
8
Decent
Pros:

Ok?

Cons:

?

2026-09-17 • via Nuitee
W
Wes • couple • us
9
Front desk manager is outstanding!!!
Pros:

Front desk manager (Lena, I think) was outstanding. Watched her handle a very difficult situation with grace and professionalism.

Cons:

Bed not sturdy.

2026-09-14 • via Nuitee
H
Henry • couple • us
9
Location, price and overall stay good.
Pros:

Not able to have breakfast due to fasting for doctor's appointment, but it smelled great.

Cons:

Could not get TV to work initially and there was no instruction/information regarding its operation in the room, Could not get dial tone on phone to call for maintenance. Had to go back to reception to request assistance.

2026-09-12 • via Nuitee
L
LaJenna • solo_traveller • us
8
Comfortable quiet stay
Pros:

I loved the friendly customer service, the free parking & breakfast. The room was good as well.

Cons:

Everything was good

2026-09-11 • via Nuitee
J
Jerry • solo_traveller • us
1
2026-09-03 • via Nuitee
D
Davis • couple • us
10
Had a great experience
Pros:

The property was very clean and the staff was nice. The only thing I wish was different, is the size of the room. It was small but greater

Cons:

The deposit should have been displayed upfront

2026-08-31 • via Nuitee
K
Kay • solo_traveller • us
9
2026-08-27 • via Nuitee
C
Christopher • solo_traveller • us
10
2026-08-23 • via Nuitee
S
Silvia • couple • us
9
Excelente
Pros:

Todo

Cons:

Todo fue perfecto

2026-08-20 • via Nuitee
N
Nahla • couple • us
8
It was short and sweet.
Pros:

Breakfast was ok. I wish they offered more protein options. Location was perfect for our needs.

Cons:

I think the price was higher than the other hotels in the area.

2026-08-17 • via Nuitee
T
Tawana • solo_traveller • us
10
2026-08-10 • via Nuitee
E
Evans • solo_traveller • us
9
Pros:

Location and staff are excellent. The breakfast is good.

Cons:

The charge for parking.

2026-08-06 • via Nuitee