Hotel Serena

Hotels
8.7 (383 reviews)
Strada Pedraces 32 , Badia , it

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cleanliness
Food quality
Cons:
Cold pool
Old room decor
Minor service issues

Categories

Cleanliness
8.63
Guests appreciated the cleanliness of the spaces.
Service
9.1
Staff were described as friendly and attentive.
Location
8.94
The hotel's location was positively highlighted with good access to nearby attractions.
Room Quality
8.09
Some rooms were noted as needing modernization.
Amenities
8.62
The wellness area and pool were appreciated, although some amenities had issues.
Value for Money
8.58
Generally seen as good value, but some service discrepancies noted.
Food and Beverage
8.83
The food quality received compliments, though some specific dishes were questioned.
Overall Experience
8.8
Overall positive experience, with high marks for service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:17

Property Description

Rustic Charm and Modern Comforts
Hotel Serena, just 100 metres from Badia's centre, combines rustic-style rooms with modern amenities. Enjoy a free wellness centre and a convenient ski bus to Alta Badia ski area.

Delicious Dining and Relaxation
Indulge in a buffet breakfast with a variety of sweet and savoury options. The à la carte restaurant serves local and international dishes, including a weekly dinner of local specialties. Unwind in the sauna, hot tub, or indoor pool, or enjoy the games room and terrace.

Exciting Activities and Convenient Location
Join free guided excursions, relax in the wellness centre, or explore the area with ease using the free on-site parking. With Brunico Train Station 35 km away, Hotel Serena offers the perfect blend of comfort and convenience.

Ready to experience Hotel Serena? Book your stay now!

Important information:

In summer, the hotel also offers free guided excursions 3 times a week

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MXP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for 60% of the adult rate per person per night when using an available cot.
    Children up to and including 17 years old stay for 100% of the adult rate per person per night when using an existing bed.
    Children from 4 years old to 7 years old stay for 70% of the adult rate per person per night when using an available extra bed.
    Children from 8 years old to 12 years old stay for 80% of the adult rate per person per night when using an available extra bed.
    People 13 years old and over stay for 90% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 383 reviews
Cleanliness: 8.63
Service: 9.1
Location: 8.94
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.83
Overall Experience: 8.8
S
Stefania • couple • it
8
3 giorni molto positivi
Pros:

piscina e wellness ottime!

Cons:

la camera era troppo piccola, senza balcone

2026-04-01 • via Nuitee
C
carolina • couple • pt
8
Hotel simpático a um bom preço.
Pros:

Hotel bastante confortável, quente e com todos os serviços para quem vai esquiar( transporte incluído para as pistas, depósito aquecido de botas e de material de ski). Vistas fabulosas para as pistas.

Cons:

Tiveram a simpatia de fazer um upgrade, apesar de tudo os quartos são muito pequenos com uma casa de banho minúscula.Mobiliário antiquado.
O pequeno almoço é limitado

2026-04-01 • via Nuitee
A
Adam • couple • pl
9
Pros:

lokalizacja, widok z pokoju, strefa SPA.

Cons:

Wielkość pokoju, wielkość łazienki, wysokość drzwi wejściowych do pokoju

2026-03-24 • via Nuitee
G
Gustavo • family_with_children • br
10
Pros:

Ambiente familiar, os donos moram lá, fui com minha família e me senti muito bem acolhido.

Recomendo

2026-03-24 • via Nuitee
J
John • extended_group • gb
9
Lovely short stay while on a roaming ski trip.
Pros:

We only stayed for a single night but enjoyed it very much. Welcoming at reception and explained everything nicely, good food and an extensive bar area for drinks. Rooms were lovely.

2026-03-21 • via Nuitee
J
John • couple • gb
9
A great weeks
Pros:

The evening meals were delicious and different every evening with a great local choice of wines. The bedroom was spacious with great balcony views.

Cons:

The saunas stipulated no clothes which wasn’t described in the hotels details. No tea making facilities in the rooms.

2026-03-21 • via Nuitee
C
Cathrin B. • couple • de
9
Ein toller Winterurlaub
Pros:

Wir waren erneut im Hotel und auch dieses mal sehr zufrieden.
Das Essen ist mega und es gibt ein reichhaltiges Angebot. Der Service ist extrem aufmerksam.

Der Wellnessbereich ist sehr einladend. Ein großer Pool der ganztags genutzt werden kann. Auch der Saunabereich hat Charme. Im Ruhebereich mit Blick auf die Berge fühlt man sich wirklich wohl.
Die Lage des Hotels ist wunderschön. Blick in die traumhafte Landschaft der Dolomiten.
Wir buchen garantiert wieder.

2026-03-20 • via Nuitee
K
Krzysztof • couple • de
8
2026-03-19 • via Nuitee
R
Romina • couple • it
10
2026-03-15 • via Nuitee
Z
Zuzana • solo_traveller • cz
10
Super
Pros:

Ok

2026-03-11 • via Nuitee
E
Egzona • couple • si
10
2026-03-09 • via Nuitee
G
Giuseppe • family_with_children • it
9
2026-03-05 • via Nuitee
P
Patricia Ourique Marques • family_with_children • br
8
2026-03-03 • via Nuitee
V
Vučković Aleksandar • couple • rs
10
Вреди доћи
Pros:

Хотел је веома симпатичан, има задовољавајући СПА део, са сауном, ђакузијем, хладним базеном, термалном собом, базеном, и делом за одмарање. СПА део је чист и одржава се. И што је битно вода је довољно топла. Вечера је била јако укусна, особље веома љубазно, док је на доручку могла бити и кајгана а не само кувано јаје, али је свакако довољно квалитетан избор јела био и за доручак али ми из Србије волимо мало јачу храну ујутру :)
Има скијашница, лоби у којем може да се одмара после вечере. Стварно вреди доћи. Соба јесте мала од 13 м2 али не проводи се пуно времена у соби па то не утиче на доживљај.

Cons:

нема. Мада је чудно што су врата од соба и купатила прављена на висину од неких 170 цм

2026-03-02 • via Nuitee
M
maria • family_with_children • it
9
Nel complesso positivo
Pros:

Ottima la colazione, tavolo iniziale in posizione non buona

Cons:

Non metterei l'accappatoio a pagamento, dati i prezzi

2026-03-02 • via Nuitee
G
Großner • couple • de
10
Vielen lieben Dank für den tollen Aufenthalt 🫶🏼 gern wieder!
Pros:

Besonders gut hat uns der herzliche Empfang gefallen 👍🏻 das gesamte Team war sehr freundlich und zuvorkommend! Das Essen war super lecker und die Servicekräfte freundlich, nett und lustig 🤗 Im Pool 🏊‍♀️ konnten wir täglich schwimmen, alles war sauber und ordentlich. Durch die Herzlichkeit hat man sich sehr wohl gefühlt. Jeden Tag bei Kaiserwetter auf der Piste ⛷️ war herrlich ☀️

Cons:

hier gibt es nichts zu erwähnen

2026-03-01 • via Nuitee
J
Jantosovic • family_with_children • sk
7
2026-02-26 • via Nuitee
B
Billy • solo_traveller • de
9
Stellar
Pros:

The sauna facilities are superb, one of the best I've been to. The dinner / breakfast were outstanding as well. Ski shuttle services very efficient with organized pickup/drop off. Offers similar luxury amenities as other hotels at a much better rate.

Cons:

Room had a really weird odor to it, almost like smoke but something else can't put my finger on it. Room had a no smoke sign but something was off

2026-02-23 • via Nuitee
Z
Zuzana • solo_traveller • cz
9
Pros:

Perfektní

Cons:

Krátká doba pobytu :)

2026-02-14 • via Nuitee
P
Petra • couple • it
3
Molto caro per un hotel da ristrutturare.
Cons:

Si sentivano le conversazioni della camera accanto. Bagno piccolissimo, impossibile muovercisi dentro. Porta d’ingresso alla stanza bassissima.

2026-02-09 • via Nuitee