Hotel Casa de la Palma Bed and Breakfast

Hotels
Independent
8.8 (115 reviews)
Calle Ciruelos S/N, Centro, Zihuatanejo, GRO, 40890 , Zihuatanejo , MX

Facilities

Free breakfast
Health or beauty spa nearby
Carport
Books
Free WiFi
24-hour front desk
Terrace
Luggage storage
Continental breakfast
Designated smoking area
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Courteous staff
Good quality food
Excellent location
Cons:
Personnel lacks friendliness

Categories

Cleanliness
8.68
The room was clean and comfortable.
Service
8.95
Staff was very courteous and attentive.
Location
9.19
Super well-located with various commerce and close to the malecón.
Room Quality
8.14
One room was a bit small, but generally comfortable.
Amenities
8.97
Excellent facilities, good functioning ceiling fan and mini-split.
Value for Money
9.13
Overall good value for the amenities and location.
Food and Beverage
8.68
Food of good quality and tasty.
Overall Experience
8.65
Overall positive experience; plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:47

Property Description

Discover the perfect retreat at Hotel Casa de la Palma Bed and Breakfast, where comfort meets convenience in the heart of Zihuatanejo.

Recreation and Relaxation: Dive into our sparkling outdoor pool or unwind with panoramic views from our rooftop terrace, the ideal spot for sunset watching.

Delicious Dining Options: Start your day with a complimentary continental breakfast served fresh daily, or indulge in snacks and beverages at our on-site café and deli.

Convenient Amenities: Enjoy complimentary Wi-Fi, a 24-hour front desk, and our friendly concierge services, ensuring you have everything you need for a seamless stay. Plus, take advantage of our beach shuttle for easy access to the stunning local shores.

Experience the charm of Zihuatanejo—book your stay at Hotel Casa de la Palma today!

Important information:

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZIH

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 115 reviews
Cleanliness: 8.68
Service: 8.95
Location: 9.19
Room Quality: 8.14
Amenities: 8.97
Value for Money: 9.13
Food and Beverage: 8.68
Overall Experience: 8.65
D
Diana family
10
Pros:

Todo bien

2025-10-04 via Nuitee
C
Cesar
8
Pros:

Todo bien solo la habitación que me tocó es un poco pequeña

2025-09-26 via Nuitee
J
Jessica family
10
Pros:

Me encantó mi estancia en el hotel, la comida de buena calidad y sabrosa, el personal amable y atento y respetables. Las normas son excelentes para descansar.
Volveré para mi próxima visita.

2025-09-24 via Nuitee
G
Gilbert family
10
Pros:

Staff was very courteous and room was clean and comfortable.

2025-09-04 via Nuitee
K
Karina family
10
Pros:

Me encantó esta super bien ubicado, el lugar con excelentes instalaciones muy familiar, personal muy atento

2025-09-01 via Nuitee
F
Fátima
6
Pros:

Le falta amabilidad al personal

2025-08-27 via Nuitee
J
JANITZIA IRENE family
8
Pros:

Está limpia, alrededor hay varios comercios, el malecón está cerca a pie y hay varios restaurantes. El mercado también está muy cerca a pie. Tiene ventilador en el techo y a parte minisplit con buen funcionamiento.

2025-08-08 via Nuitee
F
Fatima partner
10
Pros:

Todo bien

2025-07-30 via Nuitee
G
GUSTAVO
8
ME VOLVERIA A HOISPEDAR
Pros:

CUMPLE POR PRECIO

2025-06-29 via Nuitee
J
JOSE ARTEMIO
10
Pros:

Muy bien la estancia y el desayuno que obsequian, céntrico, alberca agradable, cuartos pequeños pero cómodos

2025-06-22 via Nuitee
E
Eder
10
Pros:

Muy tranquilo y rica comida

2025-06-19 via Nuitee
D
Darren family
10
Pros:

I’ve have a lot of great stays in Zihuatanejo, but this is now my favourite.

It starts with a greeting from the super friendly & helpful staff, as well as Misha, the resident feline. She may even come to your room to say hello! Everything is wonderful: the spotless facilities, the central location and nice pool yard, you will love this hotel. We had a jr double suite. AC was excellent , helped us get a restful sleep in their comfortable beds. Location was quiet at night and in the morning. Steps away from lots of shops, vendors, restaurants and Mercado Central.

The continental breakfast with breads, real fruits, coffee & juices will get you fueled up & on your way with the option to order other items.

I’d highly recommend this if you like to explore the city and its beaches during the day, with an opportunity to come home and chill in the pool or go to the beautiful rooftop terrace. We met lots of very friendly people also on vacation . There are stairs with no elevator so not recommended if you have mobility issues.

All in all, I would stay here again in a heartbeat. We are even looking to book when we return in Feb or March. Their ratings don’t lie , it is an excellent hotel. You WILL NOT be disappointed.

2025-05-28 via Nuitee
G
Gloria Noemi family
10
Pros:

Muy buena atencion. Personal muy amable y te apoyan con dudas para trasladarte y conocer lugares.

2025-05-24 via Nuitee
P
Pepe partner
10
Pros:

Muy bien mibestancia

2025-05-20 via Nuitee
P
Pepe partner
10
Pros:

Muy agradable lugar y sus trabajadores

2025-05-18 via Nuitee
S
Sandra family
10
Pros:

No es petfriendly

2025-04-13 via Nuitee
M
Mariana partner
8
Pros:

No servia el wifi, mala señal

2025-04-12 via Nuitee
J
Jesus Ruben
10
Gran lugar
Pros:

Es un gran lugar, te sientes como en casa, el personal es muy amable, tiene buena ubicación, el desayuno está muy bien, siempre pedimos algo adicional al desayuno de cortesía porque estaba muy rico todo lo que allí cocinan.

2025-04-10 via Nuitee
S
Stephanie partner
10
Pros:

We liked that it was right next to a market. Though busy during the day it was fairly quiet. Plus the market closes at 7pm, so it gets very quiet at a decent time. Staff was very friendly and gave great food recommendations. Our room was adorable and exactly what I'd hoped for when booking.
P.S. tell Misha (the resident kitty) we say Hi.

2025-04-06 via Nuitee
R
Ricardo
10
Pros:

Very nice and friendly helpful staff

2025-03-29 via Nuitee