Pamuk City Hotel

Hotels
5.8 (97 reviews)
Dugmeci Mahallesi Suburcu Caddesi No:14 Sahinbey , Gaziantep , tr

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Good internet
Cons:
Rude service
Poor room quality

Categories

Cleanliness
3.54
Issues with mold and poor room maintenance were noted.
Service
7.51
The service was generally standard, but the manager's rudeness impacted the experience.
Location
8.55
The hotel is centrally located, within walking distance to many attractions.
Room Quality
2.5
Rooms are described as small, old, and poorly maintained.
Amenities
5.83
Amenities were not specifically mentioned; standard quality for this hotel tier.
Value for Money
6.79
Considering the shortcomings, value for money is below expectations.
Food and Beverage
5.84
No feedback on food and beverage options; standard quality for this hotel tier.
Overall Experience
5.81
Overall experience was negatively impacted by room quality and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:12

Property Description

Luxurious Accommodations
Pamuk City Hotel, located just 500 metres from the historical Copperware Bazaar, offers air-conditioned rooms with free Wi-Fi. Enjoy the comfort of amenities like a TV, minibar, and a private bathroom with modern facilities.

Exquisite Dining Options
Indulge in a culinary journey at Sahra À La Carte Restaurant, serving delectable dishes from Turkish and world cuisine. Unwind at Red Café Bar with a refreshing drink, creating the perfect ambiance for relaxation.

Convenient Location and Services
Explore the nearby Gaziantep Castle and the renowned Zeugma Mosaic Museum, both just a short distance away. Take advantage of services such as room service, dry cleaning, and currency exchange for a hassle-free stay.

Book your stay at Pamuk City Hotel now and experience a blend of comfort, convenience, and luxury.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GZT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.8
Based on 97 reviews
Cleanliness: 3.54
Service: 7.51
Location: 8.55
Room Quality: 2.5
Amenities: 5.83
Value for Money: 6.79
Food and Beverage: 5.84
Overall Experience: 5.81
B
Biray • solo_traveller • tr
10
Pros:

Ben iki gece kaldım buna benzer bir çok otelde konakladim ve pamuk ciyh otel çalışanları hizmeti mükemmel çok harika bunun için çok teşekkür ederim hayırlı calismalar

2026-01-28 • via Nuitee
E
Emrullah • family_with_children • at
6
2026-01-15 • via Nuitee
M
Mojgan • couple • au
1
I didn’t like it
Pros:

Nothing because they didn’t let me stay there & the communication is zero

Cons:

The manager is rude & communication is zero

2025-11-06 • via Nuitee
F
Fırat • solo_traveller • tr
5
Pros:

Konum

Cons:

Odalar

2025-10-29 • via Nuitee
E
Emil • solo_traveller • pl
5
Personel, Lage und Internet waren gut und Reste nicht.
Pros:

Lage in Zentrum und gut Internet.

Cons:

Kleines Zimmer mit alten, zerstörter und ausgenutzter Austattung. Das Zimmer war nicht lang renoviert. Um zu kacken, must du am Klo drehen. Im Zimmer war keinen Fenster. Auf dem Wand war Feucht oder Pilz.

2025-10-12 • via Nuitee
E
Eda • family_with_children • de
7
Sehr freundliches Personal
Pros:

Das Hotel ist sehr zentral und man kommt zu Fuß überall hin 5-15 Minuten Entfernung zu Fuß

Cons:

Leider sind die Badezimmer sehr klein nur in der Suite ist das Badezimmer einigermaßen groß, so dass man mit dem Rollstuhl gerade so reinkommt

2025-09-02 • via Nuitee
A
Abdullah • solo_traveller • de
2
2025-08-15 • via Nuitee
A
Abdullah • couple • de
2
2025-08-15 • via Nuitee
A
Almonchawy • solo_traveller • eg
10
2025-07-31 • via Nuitee
S
Shaban • couple • gb
1
2025-07-05 • via Nuitee
A
Azad • solo traveller • gb
6
Good
Pros:

Good

Cons:

Good

2025-06-19 • via Nuitee
S
Serda
10
Pros:

Bir gece konakladım sabun,şampuan,duş jeli sayamadığım ince detaylara kadar düşünülmüştü yaşadığım sorun dile getirir getirmez hemen çözümlendi temizdi

2025-06-19 • via Nuitee
S
Samyel • solo traveller • gb
10
BEST HOTEL IN GAZIENTEP and Ive stayed in many! 5 STAR SERVICE!
Pros:

I did not try the breakfast as I do not eat breakfast ever so i cannot comment on the food. The location is excellent for travellers. The city is truly modern. if you are into travelling further on the Coach station will take you as far North as ISTANBUL and as EAST as Sanliurfa and further. So you dont even have to hire a car! GREAT PEOPLE and TRULY HONEST. I love Gaziantep

Cons:

Whats not to like? The hotel is really swanky and the staff were very helpful. After I checked out the hotel staff called me to let me know i left a piece of jewellery in the room. That caught me by surprise as i am not used to this kind of honesty (being from the UK where theft has been so common place that it becomes the norm). The Turkish people are tremendously Honest and Respectful.

2025-05-20 • via Nuitee
S
Salih • family
4
Pros:

Nicht empfehlenswert Alles anders als ein Unterkunft.

2025-05-19 • via Nuitee
V
Verified traveler
2
A fuir
Pros:

La chambre n’avait pas de fenêtre.
Une odeur infecte de cigarette même si on allumait la climatisation pour essayer de mieux respirer.
Les draps avec des tâches, salle de bain avec joints marrons !
Presque impossible d’utiliser le wc : distance entre la cuvette et le mur est très petite.

2025-05-18 • via Nuitee
V
Verified traveler
2
Pros:

Temizlik konusunda çok kötüydü, oda havasız havalandırmak için cam dahi yoktu.

2025-05-06 • via Nuitee
H
Husein • review category business travellers • us
10
Exceptional
2025-04-25 • via Nuitee
M
MURAT
4
Temizlik yapilmamisti.
Pros:

Odaya girdigimizde sadece duzen vardi. Yerler supurup silinmemisti.

2025-03-31 • via Nuitee
H
Hadjer • group • gb
3
I have sent an email where I submitted a feedback regarding my stay what need to be improved .
Pros:

The location , staff very nice.

Cons:

The location.

2025-03-14 • via Nuitee
T
Taha • review category business travellers • gb
10
Exceptional
Pros:

Right in the heart of the city. Would definitely stay again .

Parking is not available for free but costs 70TRY per day.

2025-03-02 • via Nuitee