Wynn Palace

Chef Tam’s food service and staff were exceptional and very hospitable and kind

Truly luxurious yet comfortable room and experience!

Really great service, food, and everything…highly recommend especially if have kids

Will come back again… all excellent and comfort .

Lake view palace restaurant is a disaster. It is much worse than I have it 2 years ago. Later I learned the main chef has left. Nobody informed me when I make the booking

I wish I could have stayed longer it was without a doubt the highlight of my trip to Hong Kong/Macau region. Exceptional service (every single staff member went above and beyond to deliver the best service). The decor is exquisite, very palatial and beautiful flowers everywhere, they smell lovely and I couldn’t stop taking photos! Plus I had a view of the fountains from my room. There is so much to do from the gorgeous jacuzzi/pool area, the spa was dreamy and I loved my palace pedicure. Thats before the water fountains, the shops and the casino! Which were all brilliant too. I liked the casino as it was better laid out than other casinos in the area and more peaceful. The breakfast was top tier and I tried 99 Noodles which was super yummy. I honestly was not considering coming back to Hong Kong / Macau but now I must just to experience this fabulous hotel again. Thank you so much and I really appreciate the birthday truffles surprise too :)

The best place to stay in Macau

The room smells like smoke. Its terrible, the spa is beautiful

as expected, the stay was very good.
will stay again in future

Close to the airport staff friendly property clean

Love the room facing the fountain.. staff is wonderful. Breakfast buffet is ok..

This is nicest casino I have ever seen

The experience was great! Love the hotel, love the upgrade

Great staff and good services. Breakfast variety of hot dishes is limited but bakery are very extensive. It will be great to make it balance.

Excellent service from the pool to reception.

No comment , happy experience

Services from the staff were very pleasing

Nothing change since my last visit before pandemic, excellent service and condition everywhere.

Wynn Palace Macau a must if you want to spoil yourself and your family. Facilities are fantastic for a memorable and exclusive experience.

Overall experience was good. Got a free room upgrade and late check out as VIP access benefits. Staffs at registration and room service were great, very friendly and accommodating. Room was clean and big. However, not very happy with the service of a staff called Shawn 姜雙 at the cafe Sweets. He was extremely rude, unfriendly and unhelpful. He sounded like he just want to get rid of us when we were paying at the cashier! Also, I was shocked that this hotel doesn't accept Alipay Hong Kong but only accept Alipay China, while even most of the local restaurants accept Alipay Hong Kong. Additionally, this hotel doesn't offer shuttle to Hong Kong and Macau ferry pier, while this is a basic service by almost all of the casino resorts in Macau. From the fact that they offer shuttle to Border Gate and Hengqin Port but not Hong Kong Macau ferry pier, and also only accept Alipay China but not Alipay Hong Kong, it gives the impression that this hotel only welcome mainland Chinese but not Hong Kong travelers, which is very disappointing.