The Sea Cliff Hotel Resort & Spa

Hotels
7.8 (315 reviews)
Ross Craig, Long Bay , Port Antonio , jm

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Scenic views
Outstanding service
Delicious food
Cons:
Cleanliness issues
Room quality complaints
High restaurant prices

Categories

Cleanliness
6.8
Some reviews mentioned the pool was dirty and the bathrooms need updates.
Service
9.3
Outstanding customer service highlighted in multiple reviews.
Location
8.3
Multiple mentions of beautiful views and great location.
Room Quality
6.8
Several complaints about rooms being run down and having odors.
Amenities
7.3
Mixed reviews about available amenities; some praised the hot tub while others mentioned cleanliness issues.
Value for Money
7.3
Restaurant prices were deemed expensive relative to quality.
Food and Beverage
8.3
Generally positive sentiment regarding food quality, specifically the breakfast.
Overall Experience
8.3
Mixed reviews, but many enjoyed the stay despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:51

Property Description

Breathtaking Views and Luxurious Amenities

Spectacular Sun Terrace: Enjoy stunning views of the sea from our sun terrace, the perfect spot to unwind and soak in the beauty of Portland.

Culinary Delights: Indulge in a delightful dining experience at our on-site restaurant, offering a variety of delectable dishes to satisfy your palate.

Concierge Service: Our dedicated concierge service is here to cater to your every need, ensuring a seamless and unforgettable stay at The Sea Cliff Hotel Resort & Spa.

Experience luxury and serenity at The Sea Cliff Hotel Resort & Spa. Book now to secure your slice of paradise.

Important information:

Please note that the property has a strict cancellation policy (please see hotel policies).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: KIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 315 reviews
Cleanliness: 6.8
Service: 9.3
Location: 8.3
Room Quality: 6.8
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 8.3
Overall Experience: 8.3
J
Jamiela couple jm
6
2026-01-27 via Nuitee
R
Rebecca couple gb
8
2026-01-26 via Nuitee
G
Gemma couple gb
5
Relaxing but was actually a ghost town
Pros:

The location is gorgeous and it’s perfect for relaxing and near to the local attractions.

Cons:

Nothing seemed to be up and running…. There was hardly any staff on site and at night we were completely alone on site. No staff stay over night. You can’t even buy a drink on site after 7pm the kitchen is meant close at 8pm but last food order is at 6pm and everyone had gone by 7pm in total I saw 4 members of the staff team the 2 nights I was there all were very nice but that is crazy to me . One lady who checked us in, one lady that served breakfast a cleaner and a gentleman not sure what he did. There was also no bar so bring your own alcohol.

2026-01-25 via Nuitee
B
Barrett couple gb
10
2026-01-22 via Nuitee
S
Shanakay couple jm
9
My stay at The Sea Cliff Hotel Resort & Spa was truly memorable with nice scenery.
Pros:

My stay at The Sea Cliff Hotel Resort & Spa was truly memorable. The food was excellent—especially the ship pasta, which quickly became my favorite dish. The customer service throughout the resort was outstanding. Chef Terrence was incredibly kind and accommodating, making sure every meal felt special, and Monique at the front desk was warm, professional, and helpful from the moment I arrived.

On top of that, the scenery was absolutely magnificent, adding a sense of calm and beauty to the entire experience. Overall, I’d rate my stay a solid 9/10, and I would happily return.

2026-01-20 via Nuitee
M
Marcia family_with_children gb
4
Lovely location. Lots to explore in local area but resort was under construction.
Pros:

We were upgraded at no extra cost to a cabin which was spacious and had little extras like bath robes and hammocks on the balcony and deck.

Cons:

Resort seemed to be generally under construction. The living had no air conditioning with exposed cables and wires in the ceiling. The jacuzzi was cold although when we asked the general manager was told heating not turned on until December but promised to do so but didn’t. Swimming pool not completed and unusable - told by manager it was listed as under construction on booking site but this was untrue raised with Booking.com but never received any response. Couldn’t find the nearby beach (also advertised). Also restaurant meals were very expensive for the food provided. Manager Mr Sawle wasn’t a friendly person.

2026-01-19 via Nuitee
K
Kimoya couple jm
8
Property was worth every dollar
Pros:

Where the property resided was beautiful

Cons:

Some minor fixtures needed servicing to improve the overall experience at the property.

2026-01-15 via Nuitee
A
Annababy17 couple jm
6
2026-01-09 via Nuitee
W
W B Nk couple it
3
2026-01-04 via Nuitee
J
Jeffrey couple cz
10
2025-12-30 via Nuitee
S
Samantha family_with_children us
2
Not worth staying here at all for the price.
Pros:

Location and view were really great.

Cons:

Design of the room was very poor. It was super dark at night even if all the lights on. Water was cold. Wasn’t enough furniture in the room or thoughtfulness at all. The food was not good at all.

2025-12-27 via Nuitee
N
Nita couple de
8
Pros:

The food at the restaurant was one of the best I have had in a long time. The view was wonderful.

2025-12-24 via Nuitee
P
Parris family_with_children jm
9
Must visit
Pros:

Everything. The staff, the environment. It's absolutely beautiful 😍

Cons:

The toilet had some difficulties flushing

2025-12-22 via Nuitee
C
Clarke couple jm
7
2025-12-10 via Nuitee
S
Sonia couple gb
10
Wonderful place
Pros:

Every thing apart from that bloody cat . I

Cons:

They had a cat that would not go away and I’m highly allergic to
Pets .it was around at every meal time ruin my meal experience

2025-12-08 via Nuitee
W
Wright couple jm
5
2025-12-08 via Nuitee
R
Renee family_with_children us
7
Overall good but it need some aesthetics work, the pool was dirty
Pros:

I loved the hot tub

Cons:

Resturant says it’s open until 10:00 we showed up at 8:00 and was told they stop taking orders at 7:30

2025-12-08 via Nuitee
M
Maria Elena couple it
10
Hotel particolare per la posizione.
Pros:

La posizione su un costone di roccia lo rende panoramico con splendida alba ed amaca in balcone per rilassarsi. Colazione pronta alle 09,00.

Cons:

Tutto sommato una bella struttura in legno fatta artigianalmente.

2025-12-05 via Nuitee
A
Ashanique couple jm
10
2025-12-05 via Nuitee
D
dixon couple jm
8
2025-12-04 via Nuitee