Smile Hotel Matsuyama

Hotels
7.9 (982 reviews)
Katsuyama-cho 1-18-1 , Matsuyama , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean room
Good breakfast
Cons:
Dusty areas
Small bathrooms
Long elevator wait times

Categories

Cleanliness
6.61
Several reviews mentioned dustiness and a cigarette smell, indicating room for improvement.
Service
8.58
Positive feedback on staff interactions and service quality.
Location
9.12
Multiple reviews praised the convenience of the hotel's location near attractions and transportation.
Room Quality
7.07
Rooms were generally comfortable but some noted small sizes and issues with the shower.
Amenities
7.6
Amenities received positive notes, though some mentioned improvements were needed.
Value for Money
8.56
Guests felt the price matched the quality and service received.
Food and Beverage
8.11
Breakfast was praised for quality, though some variety was noted as lacking.
Overall Experience
7.58
Guests had a generally positive experience with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:29

Property Description

Convenient Location
Located just a minute's walk from Katsuyama-cho Tram Stop, Smile Hotel Matsuyama offers easy access to key attractions like Matsuyama Castle and Dogo Onsen.

Modern Amenities
Enjoy modern air-conditioned rooms equipped with a flat-screen TV, fridge, and free wired internet access. Relax with massage services and unwind with a Japanese breakfast at Yuinoju restaurant.

Convenient Services
Benefit from on-site parking, coin-operated washers/dryers, and luggage storage services. Let our friendly staff assist you with any needs during your stay.

Book your stay at Smile Hotel Matsuyama now for a comfortable and convenient experience.

Important information:

If on-site parking is full, guests can use nearby public parking for a fee.

The property name will change from Premier Inn Matsuyama to Smile Hotel Matsuyama as of 01 October 2019.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MYJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 982 reviews
Cleanliness: 6.61
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 7.58
D
Daehyun • family_with_children • kr
10
Pros:

중심가와 가깝습니다.

Cons:

아쉬운건 없었어요

2026-03-19 • via Nuitee
Y
yumiko • family_with_children • jp
8
Pros:

とても便利

Cons:

ない

2026-03-19 • via Nuitee
S
SHUMEI • extended_group • tw
8
2026-03-17 • via Nuitee
松下 • solo_traveller • jp
10
2026-03-16 • via Nuitee
S
Shimizu • couple • jp
7
2026-03-15 • via Nuitee
N
NOZOMI • family_with_children • jp
6
Pros:

24H出入り可能

Cons:

カビ生えてました

2026-03-14 • via Nuitee
Y
yoshimura • extended_group • jp
4
Pros:

繁華街に近い

Cons:

暗い、お値段ちょっと高め

2026-03-13 • via Nuitee
N
nana • family_with_children • jp
6
2026-03-11 • via Nuitee
A
AKIKO • solo_traveller • jp
8
2026-03-10 • via Nuitee
H
honda • solo_traveller • jp
10
2026-03-10 • via Nuitee
西森 • family_with_children • jp
9
2026-03-09 • via Nuitee
松下 • couple • jp
3
2026-03-06 • via Nuitee
C
Chiho • solo_traveller • jp
10
最高
Pros:

駅から近いし、安くて綺麗。

Cons:

思い当たりません

2026-03-03 • via Nuitee
C
Chika • family_with_children • de
10
Pros:

全て良し

2026-03-02 • via Nuitee
N
nakabayashi • extended_group • jp
10
2026-03-01 • via Nuitee
S
Sayaka • family_with_children • jp
8
2026-02-26 • via Nuitee
潤一 • solo_traveller • jp
10
とても良かった。
Pros:

室内が広くかつ机が広いためリモートワークに最適。
机が狭いホテルだとリモートワークがつらいことがあるので大変良かったです。

Cons:

身体を洗うスポンジまたはタオルがあると文句なし。

2026-02-26 • via Nuitee
Y
YAHUI • couple • tw
10
飯店本身有停車塔可以停車，一日日幣1000元，雖然入住抽煙房，但是味道可以接受沒有煙味
Pros:

飯店員工貼心反應快速

Cons:

無

2026-02-23 • via Nuitee
S
Shuntaro • solo_traveller • jp
8
良かった。
Pros:

24時間フロントがいて、いつでも車を出したりしまえたりさせて貰える所。周辺の施設のマップなどが掲示されてて参考になった所。

Cons:

良くなかった、という訳ではないがタオル質の布団とかもあれば嬉しかった。
シャワーをかける部分が破損していて少し使いにくかった。

2026-02-23 • via Nuitee
J
JU AN • family_with_children • tw
7
Pros:

參加愛媛馬拉松，入住此旅館，離會場近，步行可到

Cons:

房卡只有一張比較不方便，希望可以有兩張

2026-02-11 • via Nuitee