Smile Hotel Matsuyama

Hotels
7.9 (1141 reviews)
Katsuyama-cho 1-18-1 , Matsuyama , JP
+81 89-915-0011

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean room
Good breakfast
Cons:
Dusty areas
Small bathrooms
Long elevator wait times

Categories

Cleanliness
6.61
Several reviews mentioned dustiness and a cigarette smell, indicating room for improvement.
Service
8.58
Positive feedback on staff interactions and service quality.
Location
9.12
Multiple reviews praised the convenience of the hotel's location near attractions and transportation.
Room Quality
7.07
Rooms were generally comfortable but some noted small sizes and issues with the shower.
Amenities
7.6
Amenities received positive notes, though some mentioned improvements were needed.
Value for Money
8.56
Guests felt the price matched the quality and service received.
Food and Beverage
8.11
Breakfast was praised for quality, though some variety was noted as lacking.
Overall Experience
7.58
Guests had a generally positive experience with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:29

Property Description

Convenient Location
Located just a minute's walk from Katsuyama-cho Tram Stop, Smile Hotel Matsuyama offers easy access to key attractions like Matsuyama Castle and Dogo Onsen.

Modern Amenities
Enjoy modern air-conditioned rooms equipped with a flat-screen TV, fridge, and free wired internet access. Relax with massage services and unwind with a Japanese breakfast at Yuinoju restaurant.

Convenient Services
Benefit from on-site parking, coin-operated washers/dryers, and luggage storage services. Let our friendly staff assist you with any needs during your stay.

Book your stay at Smile Hotel Matsuyama now for a comfortable and convenient experience.

Important information:

If on-site parking is full, guests can use nearby public parking for a fee.

The property name will change from Premier Inn Matsuyama to Smile Hotel Matsuyama as of 01 October 2019.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MYJ

Location

Guest Reviews

7.9
Based on 1141 reviews
Cleanliness: 6.61
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 7.58
たくや • solo_traveller • jp
5
2026-10-28 • via Nuitee
M
Miriam • couple • it
8
2026-10-28 • via Nuitee
A
Adrià Sánchez Morales • family_with_children • es
7
2026-10-25 • via Nuitee
T
Tetsuya • couple • jp
9
場所と朝食でコスパがBESTの宿
Pros:

朝食が最高。前回美味しかったので今回も朝食付きにしました。
大街道から徒歩圏内のロケーションも良いです。

Cons:

温泉を目的にすると少し距離が離れている点

2026-10-25 • via Nuitee
K
KUO MEI • couple • tw
10
2026-10-24 • via Nuitee
J
JOUNG IL • couple • kr
9
Pros:

직원 매우 친절

Cons:

욕실 문턱이 너무 높고 화장지 두께가 얇아 사용 불편하였음.

2026-10-20 • via Nuitee
P
Patrick • couple • au
10
Well located, quiet and comfortable
Pros:

Well located hotel, friendly staff, good facilities, close to transport. Quiet and comfortable

Cons:

Nothing

2026-10-15 • via Nuitee
阿部 • family_with_children • jp
9
お気に入りのホテルの一つです。
Pros:

朝食が美味しかった。4連泊をしましたが、毎日違う料理が選択することができました。ヘルシーで野菜、煮ものあり大満足です。

2026-10-15 • via Nuitee
D
David • family_with_children • il
9
2026-10-14 • via Nuitee
明 • couple • jp
7
普通程度
Pros:

便利な場所

Cons:

設備が古い

2026-10-12 • via Nuitee
Y
yamamoto • couple • jp
10
2026-10-11 • via Nuitee
N
Nathalie • solo_traveller • fr
8
2026-10-09 • via Nuitee
H
HITOMI • couple • jp
7
2026-10-08 • via Nuitee
T
takamasa • solo_traveller • jp
8
2026-10-07 • via Nuitee
橋本 • solo_traveller • jp
6
Pros:

静かだった。

Cons:

お風呂が狭い。

2026-09-19 • via Nuitee
C
Carlo Rocco • solo_traveller • it
10
2026-09-17 • via Nuitee
T
takahiro • couple • jp
7
2026-09-16 • via Nuitee
S
Soichi • couple • jp
7
2026-09-14 • via Nuitee
川上 • solo_traveller • jp
7
2026-09-09 • via Nuitee
M
MUTSUMI • solo_traveller • jp
8
Pros:

松山城が見え景色が良かった

Cons:

部屋の掃除が行き届いていない。
空気清浄機(加湿器付き)置いてあったが、中がカビだらけだった。アレルギーもあるので、とてもじゃないが使えない

2026-09-06 • via Nuitee