Smile Hotel Matsuyama

Hotels
7.9 (1124 reviews)
Katsuyama-cho 1-18-1 , Matsuyama , jp

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Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean room
Good breakfast
Cons:
Dusty areas
Small bathrooms
Long elevator wait times

Categories

Cleanliness
6.61
Several reviews mentioned dustiness and a cigarette smell, indicating room for improvement.
Service
8.58
Positive feedback on staff interactions and service quality.
Location
9.12
Multiple reviews praised the convenience of the hotel's location near attractions and transportation.
Room Quality
7.07
Rooms were generally comfortable but some noted small sizes and issues with the shower.
Amenities
7.6
Amenities received positive notes, though some mentioned improvements were needed.
Value for Money
8.56
Guests felt the price matched the quality and service received.
Food and Beverage
8.11
Breakfast was praised for quality, though some variety was noted as lacking.
Overall Experience
7.58
Guests had a generally positive experience with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:29

Property Description

Convenient Location
Located just a minute's walk from Katsuyama-cho Tram Stop, Smile Hotel Matsuyama offers easy access to key attractions like Matsuyama Castle and Dogo Onsen.

Modern Amenities
Enjoy modern air-conditioned rooms equipped with a flat-screen TV, fridge, and free wired internet access. Relax with massage services and unwind with a Japanese breakfast at Yuinoju restaurant.

Convenient Services
Benefit from on-site parking, coin-operated washers/dryers, and luggage storage services. Let our friendly staff assist you with any needs during your stay.

Book your stay at Smile Hotel Matsuyama now for a comfortable and convenient experience.

Important information:

If on-site parking is full, guests can use nearby public parking for a fee.

The property name will change from Premier Inn Matsuyama to Smile Hotel Matsuyama as of 01 October 2019.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MYJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 1124 reviews
Cleanliness: 6.61
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 7.58
H
hidefumi • solo_traveller • jp
7
2026-07-18 • via Nuitee
古川 • solo_traveller • jp
8
スマイルになるホテル
Pros:

朝食バイキングと客の来店状況に応じた、メニューの提供が良く、満足出来た。

Cons:

ホテル内に自動販売機が見当たらない。

2026-07-18 • via Nuitee
イバ • solo_traveller • jp
8
予定通りの行動ができて、満足でした。
Pros:

朝食は手ごろな値段で、お得感を感じました。

Cons:

エレベーターしか使えなった。
　１Ｆ、２Ｆくらいは階段があったらいい。
　１Ｆロビーが貧弱であった。

2026-07-17 • via Nuitee
Y
YU HUANG • solo_traveller • tw
7
2026-07-17 • via Nuitee
Y
YU HUANG • solo_traveller • tw
7
好
Pros:

冷氣涼

Cons:

沒有飲水機的設備

2026-07-17 • via Nuitee
優 • couple • jp
6
2026-07-16 • via Nuitee
H
HUNGMING • solo_traveller • tw
8
舒適的床 服務態度很好
Pros:

位置

Cons:

沒有飲用水

2026-07-15 • via Nuitee
K
Kenji • solo_traveller • jp
10
最高！
Pros:

リーズナブルで快適でした！

Cons:

なし

2026-07-14 • via Nuitee
V
Veronika • solo_traveller • cz
9
2026-07-11 • via Nuitee
T
TAKASHI • couple • jp
7
スタッフは好印象！
Pros:

スタッフの方はとても良い対応でした。

Cons:

部屋は広くとても良かったが、バスルームの天井と壁にカビが有り残念でした。
しかし朝、同階でお会いした清掃スタッフの方はしっかりと挨拶してくれてとても良い印象でした。
私の部屋は違う方が担当なのかな？

2026-07-06 • via Nuitee
Y
YONGU • family_with_children • kr
7
2026-07-05 • via Nuitee
K
KAZUYA • solo_traveller • jp
7
Pros:

スタッフの対応は好感が持てる　
自転車が三時間無料

Cons:

部屋のエアコンが強めで、夜は寒く感じた　温度をあげても余り関係ないみたいな感じ　結局電源をオフにした
ユニットバスルームと部屋の床に段差がある　子供と高齢者は注意が必要かと思う
枕は硬め

2026-07-01 • via Nuitee
S
serena • solo_traveller • it
9
2026-06-29 • via Nuitee
S
sunyoung • solo_traveller • kr
10
Pros:

위치가 오카이도에서 걸어 다닐만큼 나쁘지 않았어요. 시설도 괜찮았고 침대도 트윈이라 친구랑 지내기에 불편함이 없었어요. 가격도 좋은 금액으로 갔다온 것 같네요. 친구랑 또 가게 되면 다시 스마일로 갈 거 같아요.

Cons:

여름이라 그런지 이불이 약간 습한 느낌이 들었는데 지내기에 그렇게 불편한 건 아니었어요.

2026-06-29 • via Nuitee
M
miyuki • couple • jp
8
2026-06-29 • via Nuitee
I
Isabella • solo_traveller • au
10
2026-06-29 • via Nuitee
H
HOKUTO • couple • jp
8
2026-06-24 • via Nuitee
A
AKIHIRO • couple • jp
8
久しぶりのデート
Pros:

観光地に行くのに、とても都合が良かった
空気清浄機の効果かわかりませんが、室内の匂いが気にならなくて良かった

2026-06-23 • via Nuitee
鬼瓦 • solo_traveller • jp
10
また泊まりたい
Pros:

スタッフの接客

2026-06-22 • via Nuitee
鉅霖 • extended_group • tw
9
2026-06-20 • via Nuitee