Smile Hotel Matsuyama

Hotels
7.9 (1141 reviews)
Katsuyama-cho 1-18-1 , Matsuyama , jp
+81 89-915-0011

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean room
Good breakfast
Cons:
Dusty areas
Small bathrooms
Long elevator wait times

Categories

Cleanliness
6.61
Several reviews mentioned dustiness and a cigarette smell, indicating room for improvement.
Service
8.58
Positive feedback on staff interactions and service quality.
Location
9.12
Multiple reviews praised the convenience of the hotel's location near attractions and transportation.
Room Quality
7.07
Rooms were generally comfortable but some noted small sizes and issues with the shower.
Amenities
7.6
Amenities received positive notes, though some mentioned improvements were needed.
Value for Money
8.56
Guests felt the price matched the quality and service received.
Food and Beverage
8.11
Breakfast was praised for quality, though some variety was noted as lacking.
Overall Experience
7.58
Guests had a generally positive experience with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:29

Property Description

Convenient Location
Located just a minute's walk from Katsuyama-cho Tram Stop, Smile Hotel Matsuyama offers easy access to key attractions like Matsuyama Castle and Dogo Onsen.

Modern Amenities
Enjoy modern air-conditioned rooms equipped with a flat-screen TV, fridge, and free wired internet access. Relax with massage services and unwind with a Japanese breakfast at Yuinoju restaurant.

Convenient Services
Benefit from on-site parking, coin-operated washers/dryers, and luggage storage services. Let our friendly staff assist you with any needs during your stay.

Book your stay at Smile Hotel Matsuyama now for a comfortable and convenient experience.

Important information:

If on-site parking is full, guests can use nearby public parking for a fee.

The property name will change from Premier Inn Matsuyama to Smile Hotel Matsuyama as of 01 October 2019.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MYJ

Location

Guest Reviews

7.9
Based on 1141 reviews
Cleanliness: 6.61
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 7.58
N
Nobuaki • family_with_children • jp
6
満足です。
Pros:

価格が安かった。道後温泉まで車で近かった。

Cons:

3人以上が宿泊できる部屋がないこと

2026-08-28 • via Nuitee
M
MAYUMI • solo_traveller • jp
8
良かった
Pros:

価格　スタッフさんの接客が良い。

Cons:

特にない

2026-08-28 • via Nuitee
J
Joost • solo_traveller • nl
10
2026-08-27 • via Nuitee
H
Hroko • family_with_children • jp
5
2026-08-25 • via Nuitee
M
motoi • couple • jp
6
枕fが合わなかったので良く寝れなかった
Pros:

市内電車み近くて良かったです

Cons:

市内だからか仕方ないが駐車場代が思ったら高かった

2026-08-21 • via Nuitee
M
MAEKAWA • solo_traveller • jp
7
2026-08-21 • via Nuitee
Y
YOU PENG • extended_group • tw
10
非常推薦這間住宿，超棒!
Pros:

早餐超棒!!

2026-08-19 • via Nuitee
S
SHIHO • solo_traveller • jp
5
2026-08-17 • via Nuitee
Y
YUKA • solo_traveller • jp
9
2026-08-15 • via Nuitee
T
tomohiro • solo_traveller • jp
8
長机に満足
Pros:

部屋に備え付けの机が横に長く、使いやすかった。広さもそこそあり、コストも考えると、満足度が高い。2Fに製氷機も備わっており、暑い夏、助かる。
朝食は満足度高い。

Cons:

ユニットバスへ入る際の段差が高く感じた。
朝食スペースは少し狭く感じた。後、ドリンクは種類が少ないと感じた。

2026-08-15 • via Nuitee
A
Aude • solo_traveller • fr
7
Pros:

Le personnel est très accueillant et très serviable

Cons:

Le prix élevé par rapport à la qualité des services, micro cabine de douche, très petite chambre.

2026-08-14 • via Nuitee
T
TATSUSHI • solo_traveller • jp
8
2026-08-05 • via Nuitee
C
Colin • extended_group • nz
8
Pros:

Breakfast (extra charge) was great and good value for money. Decent location

Cons:

It was officially a non-smoking room. But definitely smokers had previously stayed. The smell of stale smoke was obvious.

2026-08-04 • via Nuitee
S
SHO • solo_traveller • jp
10
2026-08-02 • via Nuitee
S
Shintaro • solo_traveller • jp
8
良かった。
Pros:

受付のスタッフの対応が良かった。

Cons:

借りれるものを明示してくれると助かる。
おすすめのレストランが張り出されてるが、どうせならちょっと遠くても松山や愛媛の地のものが食べれるところを教えて欲しい。あと、モーニングの美味しいところとか。

2026-07-25 • via Nuitee
E
Eva • couple • es
9
2026-07-22 • via Nuitee
M
Michiaki • solo_traveller • jp
9
good
Pros:

部屋で仕事するのにデスク周りが使いやすかった。

Cons:

朝食のおかずの種類がもう少しあるとよいな

2026-07-19 • via Nuitee
H
hidefumi • solo_traveller • jp
7
2026-07-18 • via Nuitee
古川 • solo_traveller • jp
8
スマイルになるホテル
Pros:

朝食バイキングと客の来店状況に応じた、メニューの提供が良く、満足出来た。

Cons:

ホテル内に自動販売機が見当たらない。

2026-07-18 • via Nuitee
Y
YU HUANG • solo_traveller • tw
7
好
Pros:

冷氣涼

Cons:

沒有飲水機的設備

2026-07-17 • via Nuitee