Smile Hotel Kobe Motomachi

Hotels
6.9 (138 reviews)
Chuo-ku Motomachi-dori 2-5-8 , Kobe , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Massage services
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Comfortable beds
Cons:
Cleanliness issues
Limited breakfast options
Small room size

Categories

Cleanliness
5.54
Some concerns about dust accumulation and cleanliness of shared facilities.
Service
8.51
Staff were helpful and accommodating, with particular praise for communication efforts.
Location
8.55
Conveniently located near the station and attractions.
Room Quality
6
Rooms noted as small and stuffy but adequate for the price.
Amenities
7.03
Facilities provided basic needs; however, specific amenities were limited.
Value for Money
6.99
Good pricing for the area and offerings, but expectations should align with the value.
Food and Beverage
5.54
Breakfast limited and not sufficient; coffee was praised.
Overall Experience
7.01
Overall decent experience; good location and service but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:56

Property Description

Convenient Location
Located just a 2-minute walk from JR Motomachi Train Station, Smile Hotel Kobe Motomachi offers easy access to transportation, making it a perfect choice for travelers looking to explore the city.

Modern Amenities
Enjoy modern rooms equipped with free internet access and a flat-screen satellite TV at Smile Hotel Kobe Motomachi. The air-conditioned rooms with heating facilities, fridge, and en suite bathrooms provide a comfortable stay for guests.

Services and Facilities
With laundry, dry cleaning, massage services, and 24-hour front desk luggage storage, guests can relax and unwind without any worries during their stay at Smile Hotel Kobe Motomachi.

Book your stay now at Smile Hotel Kobe Motomachi for a convenient and comfortable experience!

Important information:

Full payment is required at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 138 reviews
Cleanliness: 5.54
Service: 8.51
Location: 8.55
Room Quality: 6
Amenities: 7.03
Value for Money: 6.99
Food and Beverage: 5.54
Overall Experience: 7.01
T
TAKECHI • solo_traveller • jp
7
2026-01-27 • via Nuitee
A
Asa • solo_traveller • jp
7
Pros:

思っていたよりきれいだった。禁煙室が満室のため喫煙室に宿泊したけれど、それほど臭いもなく快適だった。立地も便利で良かった。

Cons:

特にない。全体にまあまあ良い感じという印象なので。

2026-01-26 • via Nuitee
S
Shoichi • family_with_children • jp
7
総じて良かった。
Pros:

朝食が良かった。

Cons:

部屋のスリッパを政争の時に好感してほしかった

2026-01-20 • via Nuitee
Y
yumiko • solo_traveller • jp
9
快適
Pros:

ロケーションは良かった　スタッフも親切
コーヒーも美味しかった

Cons:

ランドリー室が女性1人で行きづらい場所にあるので
フロント近くにあるといきやすい

2026-01-20 • via Nuitee
H
hidechika • solo_traveller • jp
6
普通
Pros:

スタッフさんが、気持ちよかったです。

2026-01-19 • via Nuitee
K
Kazuhiro • solo_traveller • jp
8
いいね
Pros:

安い

Cons:

特になし

2026-01-19 • via Nuitee
T
Takumi • extended_group • jp
6
2026-01-19 • via Nuitee
Y
YOSHIOMI • solo_traveller • jp
6
2026-01-19 • via Nuitee
V
VAN TU • couple • jp
10
2026-01-19 • via Nuitee
Y
yoshiyuki • solo_traveller • jp
1
2026-01-19 • via Nuitee
H
Hideki • extended_group • jp
8
コスパヨシ
Pros:

駅近くで助かります

Cons:

特になし

2026-01-19 • via Nuitee
M
Magda • couple • pl
5
2026-01-19 • via Nuitee
K
KATSUHIKO • family_with_children • jp
9
2026-01-15 • via Nuitee
V
Van Phan • couple • jp
8
2026-01-07 • via Nuitee
株式会社 • solo_traveller • jp
10
素晴らしい
Pros:

スタッフの対応が良かった

Cons:

特になし

2026-01-04 • via Nuitee
T
Tomiyama • couple • jp
8
2026-01-01 • via Nuitee
K
Kazuaki • solo_traveller • jp
3
Pros:

立地

Cons:

バスルームが非常に狭い

2025-12-31 • via Nuitee
S
SHIBUKAWA • extended_group • jp
6
2025-12-31 • via Nuitee
S
Sasaoka • solo_traveller • jp
8
2025-12-30 • via Nuitee
R
Reona • solo_traveller • jp
5
立地は最高
Pros:

南京町にすぐ行ける、買い物してもなにしても、一旦ホテルに戻るのに疲れない距離

Cons:

壁の汚れなど
多分湿気

2025-12-30 • via Nuitee