Smile Hotel Sendai-Kokubuncho

Hotels
7.1 (733 reviews)
Aoba-ku Ichiban-cho 4-3-22 , Sendai , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Old amenities

Categories

Cleanliness
6.1
Some reviews indicated cleanliness issues, particularly in bathrooms.
Service
7.6
Staff were generally praised for their helpfulness and attentiveness.
Location
8.1
The hotel's prime location near restaurants and shopping was highlighted positively.
Room Quality
6.6
Rooms were mostly satisfactory but some guests noted issues such as old facilities.
Amenities
6.1
Facilities perceived as outdated, with some missing features like slippers.
Value for Money
7.1
Generally good value considering location and price.
Food and Beverage
8.1
Breakfast received high praise for its taste and quality.
Overall Experience
7.1
Overall positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:36

Property Description

Convenient Location
Modern Amenities
On-Site Restaurant

Experience comfort and convenience at Smile Hotel in the heart of Sendai. With a prime location near popular attractions and public transportation, this hotel is the perfect choice for your stay in the city. Unwind in well-equipped rooms featuring modern amenities such as flat-screen TVs and free Wi-Fi. Indulge in a delicious breakfast buffet at the on-site restaurant before exploring the nearby restaurants and bars. Don't miss out on the opportunity to enjoy a relaxing massage or convenient laundry services during your stay. Book now for a memorable experience at Smile Hotel Sendai-Kokubuncho.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs JPY 2000 per day.

Location

Guest Reviews

7.1
Based on 733 reviews
Cleanliness: 6.1
Service: 7.6
Location: 8.1
Room Quality: 6.6
Amenities: 6.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 7.1
Y
yoshiaki • solo_traveller • jp
9
2026-05-16 • via Nuitee
H
haruo • solo_traveller • jp
6
2026-05-15 • via Nuitee
狐塚 • solo_traveller • jp
7
Pros:

スタッフさんの対応が良かった。

2026-05-14 • via Nuitee
瀬之口 • solo_traveller • jp
8
立地、価格良かったが、入ってスタッフの対応で半減、
Pros:

ニーズに応じた立地、価格
夜外食しても、すぐに目につき、ホテルに帰りやすかった！

Cons:

ホテルのアンケートを書いて、いい点など、チェックアウトだったが、わざわざ書いて、カウンターでスタッフに手渡ししても、みることなく、何も言わず、サッとしまう態度。

2026-05-14 • via Nuitee
K
Kunio • solo_traveller • jp
7
市内で便利な位置
Pros:

場所が良い

Cons:

アメニティ

2026-05-14 • via Nuitee
狐塚 • solo_traveller • jp
7
2026-05-14 • via Nuitee
鹿内 • solo_traveller • jp
8
Pros:

遅い到着でしたが笑顔の対応で気持ち良い接客でした！

Cons:

以前よりは高めですがこのご時世なので仕方ないですね。

2026-05-11 • via Nuitee
福田 • solo_traveller • jp
8
2026-05-11 • via Nuitee
福田 • solo_traveller • jp
8
2026-05-11 • via Nuitee
福田 • solo_traveller • jp
8
2026-05-10 • via Nuitee
F
FUMIO • couple • jp
5
良かった
Cons:

駐車場が遠く不明確で探すのに苦労した

2026-05-06 • via Nuitee
藤居 • family_with_children • jp
5
2026-05-04 • via Nuitee
H
Hashimoto • solo_traveller • jp
5
2026-05-04 • via Nuitee
H
Hashimoto • couple • jp
5
2026-05-04 • via Nuitee
S
sibata • couple • jp
4
水まわりが古い
Pros:

シーツなどは綺麗でした。

Cons:

水回りが古く、清潔感がなかった。

2026-04-26 • via Nuitee
所 • solo_traveller • jp
8
Pros:

宿泊後の手荷物預かりもこころよく受けてくださいました

2026-04-24 • via Nuitee
H
Hidekazu • solo_traveller • jp
8
2026-04-21 • via Nuitee
A
Akasaka • solo_traveller • jp
10
Pros:

立地条件も良く、とても綺麗な部屋で快適でした。

Cons:

特に無いです

2026-04-20 • via Nuitee
0
0fcebbb845ed71707d146c94e4c2e7b9 • couple • jp
9
2026-04-18 • via Nuitee
C
ca20609c7cfb71a26ac5af0eee8b1b1a • solo_traveller • jp
8
よかったです。今度も使いたいです。今までにも、何回も使ってますが。
Pros:

スタッフの方も、対応すごく良かったです。

Cons:

トイレの洗浄が、とまってしまうことがあり、水道蛇口をしばらく出してると使えましたが、面倒で、急いでいる時困ります

2026-04-17 • via Nuitee