Smile Hotel Kakegawa

Hotels
7.2 (67 reviews)
Minami 1-11-13 , Kakegawa , jp
info@hospitality-operations.co.jp

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Kind and smiling staff
Ability to read manga
Cons:
Thin and hard towels
Humid hallways
No sponge towels in amenities

Categories

Cleanliness
6
Towels were described as thin and hard; hallway felt humid.
Service
8.5
Staff were kind and helpful; good communication regarding parking and luggage.
Location
8
No location specifics mentioned, but implied as satisfactory.
Room Quality
7
No direct mention but standard for the hotel tier.
Amenities
6.5
No sponge towels found among the amenities.
Value for Money
7.2
Standard quality for this hotel tier.
Food and Beverage
7.2
No specific mentions but assumed to be standard.
Overall Experience
7.2
Mixed feedback resulting in a balanced overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 20:22

Property Description

Convenient Location
Located just a 5-minute walk from JR Kakegawa Train Station, Smile Hotel Kakegawa offers easy access for travelers. Explore nearby attractions like Kakegawa Castle and Shizuoka Stadium within minutes.

Comfortable Amenities
Enjoy a comfortable stay in air-conditioned rooms equipped with modern conveniences such as a flat-screen TV, fridge, and electric kettle. Relax with provided nightwear and slippers, and make use of in-room humidifiers and trouser press for added comfort.

Convenient Facilities
Benefit from practical facilities including a coin-launderette, free-use microwave in the lobby, and coin-operated lockers. Take advantage of the 24-hour front desk offering services like dry cleaning and massage requests for a truly enjoyable stay.

Book your stay at Smile Hotel Kakegawa now for a seamless and relaxing experience.

Important information:

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Guests who wish to use on-site parking are requested to directly call the property to make a reservation.

Housekeeping service is only offered every 3 days.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 67 reviews
Cleanliness: 6
Service: 8.5
Location: 8
Room Quality: 7
Amenities: 6.5
Value for Money: 7.2
Food and Beverage: 7.2
Overall Experience: 7.2
M
MIYUKI • solo_traveller • jp
3
Pros:

スタッフの方の優しさや笑顔が良かったです

Cons:

タオルが薄めで硬かった
通路の空調がかかっておらず蒸し暑かった
雨の日だったので湿気が多かった

2025-08-13 • via Nuitee
R
Ryo • solo_traveller • jp
7
2025-08-13 • via Nuitee
Y
YUKI • family
8
Pros:

マンガが読める

2025-08-10 • via Nuitee
K
katsutoshi • solo_traveller • jp
5
Pros:

駐車場の聞き取り対応が、良かった。
荷物は、預かる旨の対応をしてくれた。

Cons:

特にないが、アメニティグッズに、スポンジタオルが
見当たらなかった。

2025-08-10 • via Nuitee
Y
yasuno • solo_traveller • jp
8
急な宿泊にも快く対応してくれて感謝でした。
Pros:

値段が安かった
スタッフが親切
部屋はちょうどいい広さ

Cons:

コンビニまで距離があった

2025-07-08 • via Nuitee
S
Susumu • friends
6
Pros:

朝食600円　２泊したけど内容が同じ。違う内容で出してほしい。

2025-05-21 • via Nuitee
M
Masayoshi
8
Pros:

駅から近くてよいです。

2025-04-24 • via Nuitee
M
Magalong • group • jp
10
Exceptional
2025-03-03 • via Nuitee
J
Jeonghyun
6
Pros:

역에서 가깝고 저렴하고 친절했어요 하지만 시설이
오래되었어요

2025-03-02 • via Nuitee
かずまさ
10
Pros:

綺麗でした。

2024-10-28 • via Nuitee
H
Hirochika
10
Pros:

駅から近くて使いやすいです。エスカレーターが少しタバコ臭い。

2024-08-06 • via Nuitee
R
ryuji
8
一人旅
Pros:

のんびりと過ごすことが出来ました。

2024-07-31 • via Nuitee
りな
6
Pros:

エアコンの風向が変えれるようにしてほしい

2024-06-09 • via Nuitee
N
NOBUHIKO
8
Pros:

駅から近いといえばちかいですが、夜はまわりは真っ暗です

2024-06-09 • via Nuitee
J
Jayne • family with young children • nz
8
Very good
2024-05-28 • via Nuitee
K
kyoko
8
Pros:

駅まで2分ぐらいで、利便性が良かった。シャンプー、リンスが、髪がきしまなくて良かった。

2024-05-16 • via Nuitee
よしたか • friends
10
Pros:

とても清潔感あるホテルでした。駅の北口には沢山の飲食店があり飲み歩きました。

2024-05-05 • via Nuitee
H
hideto
6
Pros:

ルームキーを無くしたが対応が良かった。

2024-04-29 • via Nuitee
V
Verified traveler
8
お風呂用品
Pros:

カラダを洗うためのコンパクトなスポンジがありましたが、背中まで手が回らないので、長めのものが欲しかったです。

2024-04-29 • via Nuitee
M
Majharul • young couple • jp
4
Disappointing
2024-04-14 • via Nuitee