SEM9 Senai "Formerly Known As Perth Hotel"

Hotels
7.8 (670 reviews)
21, Jalan Terminal 1 Senai Centerpoint , Kulai , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Soundproof rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable stay
Cons:
Cleanliness issues
Limited food options
Poor sanitation

Categories

Cleanliness
6.76
Multiple reviews indicated poor sanitation and cleanliness issues.
Service
8.73
Staff was noted as friendly and helpful, which positively influenced the service rating.
Location
9.27
Consistently mentioned as close to the airport, making it convenient for guests.
Room Quality
7.72
Comments about cleanliness and comfort mixed with some positive remarks about room space.
Amenities
7.25
Facilities like washing machines are available, but other amenities were lacking.
Value for Money
8.21
Guests generally feel that location and comfort offer good value for the rate.
Food and Beverage
6.76
Breakfast buffet received negative remarks, with suggestions for variety.
Overall Experience
7.73
Overall satisfaction with the location and service, despite some cleanliness and food quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:36

Property Description

Convenient Location
Modern Amenities
Exceptional Service

Experience comfort and convenience at SEM9 Senai "Formerly Known As Perth Hotel". With free WiFi, air-conditioned rooms with flat-screen TVs, and a 24-hour front desk, our hotel ensures a stress-free stay. Located in Senai, our property offers private parking for guests. Explore nearby attractions like Johor Bahru just 21 km away. Book your stay now for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 3 per day.

Location

Guest Reviews

7.8
Based on 670 reviews
Cleanliness: 6.76
Service: 8.73
Location: 9.27
Room Quality: 7.72
Amenities: 7.25
Value for Money: 8.21
Food and Beverage: 6.76
Overall Experience: 7.73
L
Liew • extended_group • sg
7
2026-03-27 • via Nuitee
N
Nazhatul Shima • family_with_children • my
7
Good
Pros:

Near to the airport less than 2 minutes

Cons:

Room was not prepared after we got the key to our room

2026-03-26 • via Nuitee
N
NORMAN • couple • my
10
2026-03-20 • via Nuitee
N
Nurbek • solo_traveller • uz
10
2026-03-04 • via Nuitee
C
Chong • solo_traveller • my
8
2026-01-26 • via Nuitee
S
Syahrizal • solo_traveller • my
9
2026-01-20 • via Nuitee
E
Elizabeth • couple • za
7
2026-01-20 • via Nuitee
M
Muhd hidzir • solo_traveller • my
8
Pros:

near airport

2026-01-19 • via Nuitee
T
Teo • solo_traveller • my
7
2026-01-19 • via Nuitee
M
maxwell • family_with_children • my
8
2026-01-09 • via Nuitee
F
florence • family_with_children • my
10
2026-01-07 • via Nuitee
K
Kian Yang • extended_group • my
6
2026-01-06 • via Nuitee
A
Alyse • solo_traveller • sg
7
Pillow n bed n blanket are neat and comfortable to rest n only few outing places to eat of choices
Pros:

Clean,

Cons:

Water is not enough n only allow 2 bottles

2026-01-05 • via Nuitee
S
SAHIDON • family_with_children • my
10
2026-01-03 • via Nuitee
L
Ljiljana • family_with_children • au
5
You get what you pay for
Pros:

The lobby and how close it was to the airport.

Cons:

Smelly pillows, clean but old and stained bed sheets, the hotel is old and worn out or broken. Toilets are leaking and blocked pipes Showers we gave a miss too because of the mould. So do I need to say more? Yes, I do. No one in reception or to be found for 30 minutes. Seems all the staff have group lunch and then not acknowledging the guest in loby waiting to check in.

2025-12-30 • via Nuitee
P
POOI SEE • family_with_children • my
10
2025-12-28 • via Nuitee
A
Atikah • extended_group • my
10
2025-12-21 • via Nuitee
A
alewi • family_with_children • my
8
2025-12-21 • via Nuitee
M
Min • couple • my
9
2025-12-20 • via Nuitee
U
UmangDee • family_with_children • my
8
2025-12-17 • via Nuitee