HOTEL ARRiZUL CONGRESS

Hotels
8.6 (1479 reviews)
Calle Ronda 3 , San Sebastián , ES
+34 943 32 70 26

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
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Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Issues with cleanliness
Some rooms are small

Categories

Cleanliness
8.04
Some reviews mentioned issues with cleanliness in the room.
Service
9.01
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
9.05
Consistently praised for being close to main attractions.
Room Quality
8.2
Some rooms were noted as small or dark.
Amenities
8.63
Complimentary drinks and breakfast were appreciated.
Value for Money
8.49
Overall value was perceived as good given location and amenities.
Food and Beverage
8.74
Breakfast was frequently highlighted as excellent.
Overall Experience
8.61
Overall satisfaction based on several positive aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:18

Property Description

Modern Rooms with Complimentary Minibar
Experience comfort and convenience in our modern rooms at Hotel Arrizul Congress. Each room is equipped with a flat-screen TV, private bathroom, and a free minibar for your enjoyment.

Buffet Breakfast and Multilingual Staff
Start your day right with a delicious buffet breakfast served daily. Our friendly receptionists are fluent in English, French, and Spanish, ensuring a seamless stay for all guests.

Convenient Amenities and Prime Location
Enjoy complimentary coffee at our reception, meeting facilities, gym access, and bike hire services. Located near popular restaurant areas and just a short walk from the Old Town and Victoria Eugenia Theatre.

Book your stay at Hotel Arrizul Congress for a memorable experience in San Sebastián!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Location

Guest Reviews

8.6
Based on 1479 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.2
Amenities: 8.63
Value for Money: 8.49
Food and Beverage: 8.74
Overall Experience: 8.61
A
angel • solo_traveller • es
8
Pros:

Todo en general

Cons:

Elegí ese hotel para pagar allí , pero me lo cobraron por adelantado sin avisarme . Eso no me gustó .

2026-10-31 • via Nuitee
H
Henrik • solo_traveller • dk
8
Pros:

Beliggenhed, personale, service

2026-10-30 • via Nuitee
N
Nathalie • solo_traveller • fr
9
Pros:

Emplacement parfait pour visiter la ville. Quartier sympa et accès facile. Acceuil chaleureux et chambre parfaite.

Cons:

Chambre bien insonorisé côté rue mais pas du tout entre les chambres ! On entendait régulièrement nos voisins, et même leur réveil sonner :(.

2026-10-28 • via Nuitee
J
Jorge • solo_traveller • pe
8
Me sirvió para mi estadía en SAN Sebastian
Pros:

La ubicación y el desayuno

Cons:

Mi hija fue con su perrito para el Check in y la recepcionista reaccionó de una forma poco adecuada indicando que el hotel no aceptaba animales!!!
La forma creo que no fue la correcta

2026-10-26 • via Nuitee
A
Anize • couple • us
10
2026-10-26 • via Nuitee
D
De Ventura • solo_traveller • es
8
2026-10-26 • via Nuitee
A
Aurelia • couple • ar
8
Muy buena
Pros:

Excelente todos los extras , cafetería, te , champagne tardecita .

Cons:

Desayuno en el subsuelo

2026-10-24 • via Nuitee
A
ANNA • solo_traveller • it
9
2026-10-23 • via Nuitee
P
Pia • couple • se
8
Mycket nöjd. Centralt läge. Bra restauranger i närheten. Mycket trevlig personal. Mycket bra frukost.
Pros:

Centrala läget

Cons:

Inget, trivdes mycket bra där.
Skulle välja det igen

2026-10-23 • via Nuitee
C
Claudia • solo_traveller • it
6
Good location but not worth the 4 starts
Pros:

Great location

Cons:

Not up to 4-star standard. 4 star hotels offer much more. Breakfast not included and extraordinarily expensive

2026-10-23 • via Nuitee
G
GERARDO • couple • cl
9
2026-10-21 • via Nuitee
P
Patrick • solo_traveller • ch
10
2026-10-21 • via Nuitee
V
VERONICA PEREZ CHADA • solo_traveller • vu
2
2026-10-19 • via Nuitee
F
Francisco • couple • co
8
2026-10-18 • via Nuitee
E
Elena • family_with_children • au
10
Amazing Stay!
Pros:

Comfortable, friendly in an ideal location!

Cons:

Nothing

2026-10-18 • via Nuitee
P
Pedro • solo_traveller • cr
7
2026-10-17 • via Nuitee
E
Esraa • couple • sa
9
Amazing.
2026-10-17 • via Nuitee
G
Gudmunda S. • solo_traveller • is
9
2026-10-17 • via Nuitee
O
O'Donnell • solo_traveller • ie
7
Pros:

Great location

Cons:

Expected a kettle in the room, pity none provided.

2026-10-16 • via Nuitee
A
Abrisbt • couple • mx
10
Pros:

muy buen trato de la gente, desayuno bueno y el hotel esta céntrico

2026-10-16 • via Nuitee