HOTEL ARRiZUL CONGRESS

Hotels
8.6 (1336 reviews)
Calle Ronda 3 , San Sebastián , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Issues with cleanliness
Some rooms are small

Categories

Cleanliness
8.04
Some reviews mentioned issues with cleanliness in the room.
Service
9.01
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
9.05
Consistently praised for being close to main attractions.
Room Quality
8.2
Some rooms were noted as small or dark.
Amenities
8.63
Complimentary drinks and breakfast were appreciated.
Value for Money
8.49
Overall value was perceived as good given location and amenities.
Food and Beverage
8.74
Breakfast was frequently highlighted as excellent.
Overall Experience
8.61
Overall satisfaction based on several positive aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:18

Property Description

Modern Rooms with Complimentary Minibar
Experience comfort and convenience in our modern rooms at Hotel Arrizul Congress. Each room is equipped with a flat-screen TV, private bathroom, and a free minibar for your enjoyment.

Buffet Breakfast and Multilingual Staff
Start your day right with a delicious buffet breakfast served daily. Our friendly receptionists are fluent in English, French, and Spanish, ensuring a seamless stay for all guests.

Convenient Amenities and Prime Location
Enjoy complimentary coffee at our reception, meeting facilities, gym access, and bike hire services. Located near popular restaurant areas and just a short walk from the Old Town and Victoria Eugenia Theatre.

Book your stay at Hotel Arrizul Congress for a memorable experience in San Sebastián!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 11 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1336 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.2
Amenities: 8.63
Value for Money: 8.49
Food and Beverage: 8.74
Overall Experience: 8.61
A
Aritz • family_with_children • es
9
2026-03-07 • via Nuitee
H
Harold • extended_group • gb
10
2026-03-07 • via Nuitee
P
paolo • solo_traveller • it
7
Pros:

Stanza comoda

Cons:

Non ho potuto connettere il mio computer mediante cavo HDMI perchè il televisore è completamente attaccato al muro e non sono riuscito a raggiungere col cavo la presa HDMI del televisore. Quindi, senza quella connessione non ho potuto vedere i canali in streaming di mio interesse.

2026-03-07 • via Nuitee
M
Mercedes • solo_traveller • es
10
Pros:

Me encanto que a la llegada te invitatan a Cafe refreaco o champang

Cons:

Que no tuviera pasta en el baño cepillo de dientes con su pasa.

2026-03-05 • via Nuitee
J
JORGE • family_with_children • es
8
2026-03-04 • via Nuitee
L
Laura • couple • es
9
2026-03-02 • via Nuitee
B
BEATRIZ • solo_traveller • es
10
Pros:

en si, todo, el

2026-03-02 • via Nuitee
E
Enara • solo_traveller • es
7
Pros:

Molt be! L’habitacio super neta i esta situta amb una zona genial! Tot super a prop i centric!

Cons:

Els coixins dels llits una mica tous pel meu gust, pero el llit es comode.

2026-03-01 • via Nuitee
Y
Yuko • family_with_children • be
9
2026-02-28 • via Nuitee
F
Florence • family_with_children • us
9
Pros:

Location. Good breakfast.

Cons:

Window was left ajar when we arrived so the room was cold with the storm and with the heater on. I had to figure out how to close the window the next morning and then the temperature in the room was good.

2026-02-27 • via Nuitee
D
Domingo • family_with_children • es
1
Pros:

No me pude alojar.

Cons:

Surgió un problema y no me anularon la reserva.

2026-02-27 • via Nuitee
ángeles • family_with_children • es
8
2026-02-27 • via Nuitee
T
Tatiana • solo_traveller • ru
9
2026-02-24 • via Nuitee
F
FRANCISCO JAVIER • couple • es
9
Repetiré.
Pros:

Relación calidad precio muy buena.

Cons:

Desayuno un poco caro para el precio que costaba la habitación.

2026-02-23 • via Nuitee
M
Marta • family_with_children • es
9
Buena estancia
Pros:

La comodidad y las instalaciones de la habitación. Además de la ubicación, perfecta para moverte por la ciudad.

Cons:

Nada que decir

2026-02-23 • via Nuitee
G
Gavin • couple • gb
10
Great value and very big rooms. Recommended.
Pros:

Great location, great staff.

Cons:

Only downside no bar but plenty in the area to make up for this.

2026-02-14 • via Nuitee
P
Pablo • solo_traveller • es
9
Muy grata experiencia
Pros:

Un hotel tranquilo, bonito, comodo silencioso y super bien ubicado. El baño, la cama, la temperatura todo perfecto. Solo unos detalles a mejorar una experiencia muy muy buena con un personal super amable. Repetire!

Cons:

Mejoraría la oferta de TV, la mia tenia 5 canales y se veian mal. Quizá una oferta de mueble bar mas amplia con algo de picar sería ideal. Solo detalles

2026-02-12 • via Nuitee
M
MARIA JOSEFA • couple • es
8
2026-02-12 • via Nuitee
D
diego • family_with_children • ar
10
Pros:

Excelente el personal

2026-02-12 • via Nuitee
L
Lucia • solo_traveller • es
10
Pros:

La ubicación y la comodidad.
El personal ha sido maravilloso especialmente la mujer a cargo del desayuno.

Cons:

Se escuchaba un poco el movimiento de las habitaciones de arriba y al lado

2026-02-12 • via Nuitee