HOTEL ARRiZUL CONGRESS

Hotels
8.6 (1304 reviews)
Calle Ronda 3 , San Sebastián , es

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Issues with cleanliness
Some rooms are small

Categories

Cleanliness
8.04
Some reviews mentioned issues with cleanliness in the room.
Service
9.01
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
9.05
Consistently praised for being close to main attractions.
Room Quality
8.2
Some rooms were noted as small or dark.
Amenities
8.63
Complimentary drinks and breakfast were appreciated.
Value for Money
8.49
Overall value was perceived as good given location and amenities.
Food and Beverage
8.74
Breakfast was frequently highlighted as excellent.
Overall Experience
8.61
Overall satisfaction based on several positive aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:18

Property Description

Modern Rooms with Complimentary Minibar
Experience comfort and convenience in our modern rooms at Hotel Arrizul Congress. Each room is equipped with a flat-screen TV, private bathroom, and a free minibar for your enjoyment.

Buffet Breakfast and Multilingual Staff
Start your day right with a delicious buffet breakfast served daily. Our friendly receptionists are fluent in English, French, and Spanish, ensuring a seamless stay for all guests.

Convenient Amenities and Prime Location
Enjoy complimentary coffee at our reception, meeting facilities, gym access, and bike hire services. Located near popular restaurant areas and just a short walk from the Old Town and Victoria Eugenia Theatre.

Book your stay at Hotel Arrizul Congress for a memorable experience in San Sebastián!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 11 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1304 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.2
Amenities: 8.63
Value for Money: 8.49
Food and Beverage: 8.74
Overall Experience: 8.61
G
Gavin • couple • gb
10
Great value and very big rooms. Recommended.
Pros:

Great location, great staff.

Cons:

Only downside no bar but plenty in the area to make up for this.

2026-02-14 • via Nuitee
M
MARIA JOSEFA • couple • es
8
2026-02-12 • via Nuitee
D
diego • family_with_children • ar
10
Pros:

Excelente el personal

2026-02-12 • via Nuitee
L
Lucia • solo_traveller • es
10
Pros:

La ubicación y la comodidad.
El personal ha sido maravilloso especialmente la mujer a cargo del desayuno.

Cons:

Se escuchaba un poco el movimiento de las habitaciones de arriba y al lado

2026-02-12 • via Nuitee
P
Pablo • solo_traveller • es
9
Muy grata experiencia
Pros:

Un hotel tranquilo, bonito, comodo silencioso y super bien ubicado. El baño, la cama, la temperatura todo perfecto. Solo unos detalles a mejorar una experiencia muy muy buena con un personal super amable. Repetire!

Cons:

Mejoraría la oferta de TV, la mia tenia 5 canales y se veian mal. Quizá una oferta de mueble bar mas amplia con algo de picar sería ideal. Solo detalles

2026-02-12 • via Nuitee
R
RAUL • family_with_children • es
9
Pros:

Poder tomar un café o un refresco en la entrada siempre que lo desees

2026-02-11 • via Nuitee
F
FABIAN • couple • es
9
Acogedor
Pros:

La cama era fantástica. El baño de buen tamaño.

Cons:

Uno de los días, la limpieza no estuvo a la altura.

2026-02-10 • via Nuitee
G
Garbiñe • couple • es
8
Pros:

La ubicación y precio

2026-02-08 • via Nuitee
J
Jaime Jhonatan • solo_traveller • pe
10
2026-02-08 • via Nuitee
J
José Manuel • couple • es
9
Corta pero no por deseo nuestro.
Pros:

Lugar perfecto para visitar la ciudad cerca de la playa y lugares de interés.🤩

Cons:

Aparcamiento 🧐

2026-01-30 • via Nuitee
S
sandra • solo_traveller • es
10
2026-01-29 • via Nuitee
A
Ana • solo_traveller • es
9
2026-01-29 • via Nuitee
P
Patricia • extended_group • ar
10
Lindo hotel pequeño y agradable Muy buen servicio y ubicación
Pros:

Muy limpio Habitación linda a la calle y silenciosa
Muy buena cama y baño
La ubicación excelente
El personal muy eficiente y cordial
El desayuno podría tener más fruta pero esta bien

Cons:

Quisieron cobrar antes que llegara

2026-01-28 • via Nuitee
J
JOAQUINA • couple • es
8
2026-01-27 • via Nuitee
M
Mamen • family_with_children • es
10
Pros:

La ubicación perfecta,él personal muy atento y agradable!! Volveremos...!!

2026-01-27 • via Nuitee
N
Neset • solo_traveller • tr
10
Pros:

Tesisin temizliği, konumu muhteşem. Yatak çok rahat. Duşun basıncı müthiş.

Cons:

Yan odalardan fazla ses alıyor onun dışında kötü bir şey yok.

2026-01-26 • via Nuitee
R
RAQUEL • couple • es
9
Hotel céntrico y muy cómodo
Pros:

La calefacción tan silenciosa

Cons:

Nada

2026-01-26 • via Nuitee
G
gunwoong • solo_traveller • kr
9
2026-01-26 • via Nuitee
R
RAFAEL • solo_traveller • es
9
Una buena elección con buena situación y cómodo y agradable.
Pros:

Situación y decoración agradable.
Instalaciones al día

2026-01-26 • via Nuitee
A
Ana Matilde • solo_traveller • es
10
Perfecto
Pros:

Es la segunda vez que voy y no será la última. La situación es perfecta y las instalaciones, un 10

2026-01-25 • via Nuitee