HOTEL ARRiZUL CONGRESS

Hotels
8.6 (1438 reviews)
Calle Ronda 3 , San Sebastián , es
+34 943 32 70 26

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Issues with cleanliness
Some rooms are small

Categories

Cleanliness
8.04
Some reviews mentioned issues with cleanliness in the room.
Service
9.01
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
9.05
Consistently praised for being close to main attractions.
Room Quality
8.2
Some rooms were noted as small or dark.
Amenities
8.63
Complimentary drinks and breakfast were appreciated.
Value for Money
8.49
Overall value was perceived as good given location and amenities.
Food and Beverage
8.74
Breakfast was frequently highlighted as excellent.
Overall Experience
8.61
Overall satisfaction based on several positive aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:18

Property Description

Modern Rooms with Complimentary Minibar
Experience comfort and convenience in our modern rooms at Hotel Arrizul Congress. Each room is equipped with a flat-screen TV, private bathroom, and a free minibar for your enjoyment.

Buffet Breakfast and Multilingual Staff
Start your day right with a delicious buffet breakfast served daily. Our friendly receptionists are fluent in English, French, and Spanish, ensuring a seamless stay for all guests.

Convenient Amenities and Prime Location
Enjoy complimentary coffee at our reception, meeting facilities, gym access, and bike hire services. Located near popular restaurant areas and just a short walk from the Old Town and Victoria Eugenia Theatre.

Book your stay at Hotel Arrizul Congress for a memorable experience in San Sebastián!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 11 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1438 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.2
Amenities: 8.63
Value for Money: 8.49
Food and Beverage: 8.74
Overall Experience: 8.61
J
Jose • couple • ar
8
2026-08-07 • via Nuitee
C
Carlos Antonio • couple • pt
8
Cons:

pequeno almoço-fraco

2026-08-07 • via Nuitee
C
Claire • family_with_children • gb
7
Perfectly acceptable but not a good as other 4 star hotels.
Pros:

Great location, limited facilities, not soundproof and little communal space.

Cons:

V expensive. Breakfast not as varied as other 4 star hotels.

2026-08-07 • via Nuitee
D
DUPEYROUX • couple • fr
8
Cons:

La salle de petit déjeuner en sous sol

2026-08-05 • via Nuitee
B
Boriana • solo_traveller • bg
10
Pros:

Отседнахме в хотела със семейството ми и останахме изключително доволни. Локацията е отлична – близо до центъра и на приятна пешеходна разходка от плажа. В непосредствена близост има удобен паркинг, което е голям плюс, ако пътувате с автомобил.

Персоналът на рецепцията беше много любезен и отзивчив. Особено приятно впечатление ни направи комплиментът от хотела – безплатен минибар в стаята с напитки, както и кафе и чай. Освен това до рецепцията има кът, от който гостите могат безплатно да си вземат кафе, капучино, чай, вода, кола и сокове по всяко време. Това е чудесен жест, който допринася за още по-приятния престой. С удоволствие бихме отседнали тук отново!

2026-08-04 • via Nuitee
L
Laura • family_with_children • co
9
2026-08-03 • via Nuitee
A
Aidan • extended_group • gb
8
2026-08-03 • via Nuitee
D
Derya • couple • tr
6
Pros:

Staff was very helpful

Cons:

Hotel and room are very very basic compared to the price.

2026-08-02 • via Nuitee
A
Annamarie • solo_traveller • ch
9
wunderbar - ich würde jederzeit wieder kommen
Pros:

Das Hotel liegt sehr zentral.
Sehr freundliches Personal.
Die Receptionisten versuchten jeden Wunsch zu erfüllen.
Das Zimmer war wunderbar.

Cons:

Das Zimmer war sehr ringhörig.

2026-07-26 • via Nuitee
D
Denise • couple • za
5
2026-07-25 • via Nuitee
M
Maria Andrea Lorena • couple • cl
9
Fantástico San Sebastián
Pros:

Camas muy cómodas, Que tenía mini bar gratis, te esperaban con espumante y tenía una cafetería sin costo

Cons:

Que para el valor q era muy alto le faltaban cosas básicas, como acondicionador, gorra de baño, crema, zapatillas de estar etc

2026-07-23 • via Nuitee
C
Carrie • family_with_children • gb
10
Will be back for sure. Beautiful hotel in a fabulous city.
Pros:

So central and close to everything. Old town, beach and shopping minutes away. We couldn’t have asked for more. Coffee bar and Prosecco freebies were fabulous.

Cons:

Nothing.

2026-07-22 • via Nuitee
F
Frédéric • couple • ch
7
2026-07-22 • via Nuitee
A
Andrea • solo_traveller • de
7
2026-07-19 • via Nuitee
J
Jennelle • couple • au
10
From a free champagne on arrival and free coffe/tea or soft drinks in the lobby. The room was spotless and the break
Pros:

A brilliant location, with an easy walk to both beaches and the old town. Lots of good places to eat nearby also.

Cons:

Nothing.

2026-07-16 • via Nuitee
T
Taras • family_with_children • es
7
2026-07-14 • via Nuitee
J
Juancho • solo_traveller • es
10
2026-07-12 • via Nuitee
H
Helen • solo_traveller • gb
7
2026-07-12 • via Nuitee
J
Jan • solo_traveller • se
9
Pros:

Nära det mesta - nära busstationen - rent, trevlig personal.

Bra AC.

Cons:

Kanske lite lyhört mellan rummen, men inget problem, man sover gott.

2026-07-10 • via Nuitee
O
Olivier • couple • ch
9
Schmuckes Hotel, kürzlich renoviert mit angenehmen, freundlichen Personal.
Pros:

Gute Lage, alles fussgängig erreichbar

Cons:

Etwas eng rund ums Bett.

2026-07-08 • via Nuitee