Grand Citihub Hotel @kajoetangan

Hotels
Independent
7.4 (15 reviews)
Jalan Basuki Rachmad 56, Malang, East Java, 65119 , Malang , ID

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Meeting rooms
Smoke-free property
Free self parking
Accessible shuttle
See all facilities

Review Highlights

Pros:
Convenient restaurant/bar location
Clean and neat room

Categories

Cleanliness
7.66
Room was very tidy and well-maintained.
Service
7.63
Standard service quality for a hotel of this rating.
Location
7.67
The location is good, providing easy access to nearby attractions.
Room Quality
7.12
The room was neat and comfortable.
Amenities
7.15
Amenities met expectations.
Value for Money
6.81
The price was reasonable for the quality offered.
Food and Beverage
8.16
Restaurant and bar on the top floor provide great convenience.
Overall Experience
7.03
A pleasant stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:43

Property Description

Centrally Located for Convenience

With a stay at Grand Citihub Hotel @kajoetangan in Malang (Klojen), you'll be steps from Kampoeng Heritage Kajoetangan and 8 minutes by foot from Alun-Alun Kota.

Luxurious Amenities

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. The hotel also offers a 24-hour front desk, safe deposit box, and an elevator for your convenience.

Modern Comforts

Relax in one of the 66 guestrooms featuring Smart televisions and Select Comfort beds. The bathrooms feature showers with rainfall showerheads and bidets for a luxurious experience.

Book now for a memorable stay at Grand Citihub Hotel @kajoetangan in Malang!

Important information:

This smoke-free hotel was built in 2016.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.4
Based on 15 reviews
Cleanliness: 7.66
Service: 7.63
Location: 7.67
Room Quality: 7.12
Amenities: 7.15
Value for Money: 6.81
Food and Beverage: 8.16
Overall Experience: 7.03
L
Lars
10
Pros:

Fijn verblijf gehad in een zeer nette kamer. Restaurant /bar op de bovenste verdieping is erg handig en de locatie is ook goed.

2025-09-01 via Nuitee
H
HITOSHI
10
Pros:

ホテルは清潔に保たれています。
スカイラウンジも24時間対応で食事できます。とても便利で味付けも日本とほぼ変わらなく大変美味しいです。
値段もとても安くて安心して過ごすことが出来ます。
難点は部屋に冷蔵庫が無い。貴重品を入れる金庫が無い。ドライヤーが無い事です。それを理解すれば快適に過ごせます。凄くいいホテルです。おススメです、わ

2022-11-10 via Nuitee
T
Taylor
10
Great Stay for Mount Bromo & Malang Excursions!
Pros:

The hotel was great overall. The rooms were clean and the beds and pillows were very comfortable! The shower took a while to heat up the water, the front desk advised letting it run 15-20 minutes.

The restaurant down in the lobby has a limited selection, but the Pork and Barrel were great to sit and have a beer and is open 24hrs.

It is about 30 minutes from MLG airport but the local Uber Grab totalled about $5USD.

2020-01-26 via Nuitee
C
Cristina
8
Fair for price
Pros:

We stayed here so we can go and visit the volcano really early in the morning. It is a hotel for a quick stay.
The staff was super friendly and helped us with everything. There is a bar on the 7th floor and even though we were at the 5th floor we could here the music loud and clear. Over all the room was clean but the water took forever to warm up and it wasn't never hot.

2019-12-24 via Nuitee
V
Verified traveler
6
Need improvement
Pros:

Resepsionis kurang senyum, kurang profesional & tidak ramah. Air panas kurang maksimal. Saat itu voucher breakfast hotel yang saya tinggal di kamar hilang, lalu kontak resepsionis tidak bisa memberikan solusi dan akhirnya saya tidak bisa breakfast. Untuk sekelas hotel tsb, deposit 200rb rupiah terlalu besar. Kamar kecil, kamar mandi transparan tdk ada tirai

2019-11-17 via Nuitee
R
Rika
8
Mengesankan
Pros:

Klo bisa kamar mandi di kasih tirai / sticker krn yg menginap tidak semua pasangan suami istri.
Fasilitas hotel ada smart tv nya, jd kita bisa browsing via tv.

2019-11-01 via Nuitee
V
Verified traveler
8
Very happy with my stay here. Will return.
Pros:

Stayed in a room with two queen beds.

The good:
Very spacious.
Stable WiFi.
I had a balcony.
Friendly staff.
Guests (depending on your booking) are given a meal voucher worth Rp50,000 which can be used to buy breakfast, lunch or dinner.
Safe neighborhood.

The bad:
Hot water is very unreliable.
There are no shower doors; during shower, half of the bathroom will get wet.
No fridge in the room.

2019-09-03 via Nuitee
V
Verified traveler self
2
Pros:

Staff & service is very poor. Every staff is untrained

2019-03-01 via Nuitee
V
Verified traveler
4
Pros:

Wifiが機能しない。朝食はまあまあ。

2018-08-30 via Nuitee
U
Urusan
2
Pros:

温水が故障で水シャワーしか使えず
他の都市なら問題が無いが、マランは高原地帯で気温が18℃での水シャワーは辛かった

2018-07-23 via Nuitee
A
Arif
10
Nyaman bersama keluarga
Pros:

Tdk tersedia air panas di toilet dan saluran air mampet. Sehingga air tergenang dan toilet selalu basah.
Ruangan kamar luas dan bersih.
Suasana sangat nyaman.
Makanan utk sarapan pagi nikmat tapi variasi sayur sangat sedikit.

2018-06-15 via Nuitee
L
Liza S
8
Ny og pænt...
Pros:

Ny og pænt hotel, med meget hjælpsomt personale. Tilhørende restaurant var ikke særlig spændende, så vi spiste morgenmad ude i byen..
WIFI off and on

2018-02-21 via Nuitee
R
Robert
10
Bad toilet's door
Pros:

The toilet's door is made of a-see-through-glass so whenever you want to hv a shower the other roommate has to get out.

2018-01-04 via Nuitee
A
Awalina
4
Pros:

Mohon untuk lebih teliti lg dan kurang koordinasi staff dalam memeriksa kamar hotel pd saat tamu akan check out,sehingga tamu tidak merasa tersinggung.

2017-04-30 via Nuitee
K
Kyoko
4
次はない
Pros:

朝食付きだったがRp50.000のクーポンでオーバー分はその場で支払う・・・チェックイン時のデポジットから相殺して欲しい。そして、朝から賑やかしのMTVは不快。
部屋で使用するものは結局品揃え豊かなフロント前の物を買う羽目になる。バスタオルが1枚しかないのに毎日は交換してもらえず、アメニティはチェックイン時の1回のみ。
まだ新しく低料金だから宿泊したが部屋が非常に狭く扉がベッドにぶつかり全開せず、スーツケースを広げるスペースがなかった。

2016-10-26 via Nuitee