Hotel Terrace Yokohama

Hotels
7.5 (193 reviews)
Hanasakicho 3-95 , Yokohama , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Public Bath
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Complimentary services
Comfortable stay
Cons:
Room cleanliness issues
Limited amenities
Mixed value for price

Categories

Cleanliness
6.8
Guests had mixed reviews on cleanliness with some mentioning issues.
Service
8.8
Service received high praise for being friendly and accommodating.
Location
8.3
The hotel's location was highly regarded for its convenience.
Room Quality
6.1
Rooms received negative feedback for cleanliness and maintenance issues.
Amenities
7.4
Mixed reviews on amenities with some guests appreciating the additional services.
Value for Money
7.2
Guests had varied opinions on the value for the price paid.
Food and Beverage
6.8
Food and beverage offerings received mixed feedback on variety and quality.
Overall Experience
8.6
Most guests had a positive overall experience and highlighted the friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-24 12:17

Property Description

Convenient Location in Yokohama
Hotel Terrace Yokohama, ideally located in the Naka Ward district, offers easy access to popular attractions like Sankeien and Nissan Stadium.

Comfortable Rooms and Amenities
Enjoy the comfort of air-conditioned rooms with free WiFi and a private bathroom. Each room is equipped with a kettle, flat-screen TV, and complimentary toiletries for a relaxing stay.

Multilingual Support and Nearby Parks
The hotel provides multilingual staff fluent in English, Japanese, and Korean for your convenience. Explore Higashiyamata Park and Yamada Fuji Park located just a short distance away.

Experience a blend of convenience and comfort at Hotel Terrace Yokohama. Book your stay now for a memorable experience.

Important information:

Please note, check-in hours are from 15:00. Luggage storage is available on site prior to check-in upon request.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 193 reviews
Cleanliness: 6.8
Service: 8.8
Location: 8.3
Room Quality: 6.1
Amenities: 7.4
Value for Money: 7.2
Food and Beverage: 6.8
Overall Experience: 8.6
R
RIE • family_with_children • jp
4
2026-03-29 • via Nuitee
M
Mika • extended_group • jp
7
Pros:

受付の、山田さんの対応がとても丁寧でした。
地下一階にお風呂があった。
コンビニや駅が近い。
すぐ近くに飲食店が多くある。

Cons:

朝食が他のビジネスホテルと比べると、少し寂しい感じかした。
時間帯による交代制の浴場、中浴場しかわからなかったが、時間のかかる女性には、洗い場や脱衣場が狭く、狭い。

2026-03-28 • via Nuitee
T
Tomoka • solo_traveller • jp
3
ただ寝るだけなら良いと思います。
Pros:

スタッフさんのサービスがとても親切でよかったです。
駅からも近くて便利でした。

Cons:

とにかく不潔でした。バスルームや洗面台にいくつもの髪の毛が散っていて、掃除がされてないように見えました。立地上仕方ないのですが、窓の真向かいがマンションのベランダでお隣さんの距離で丸見えなので、終始カーテンを開けられませんでした。

2026-03-28 • via Nuitee
小西 • couple • jp
10
Pros:

風呂上がりに無料の冷えた麦茶が良かったです。

2026-03-23 • via Nuitee
R
RYU • solo_traveller • jp
6
2026-03-20 • via Nuitee
裕二 • family_with_children • jp
6
2026-03-16 • via Nuitee
Y
YUKIKO • extended_group • jp
9
こちらのホテルにして良かったです！
Pros:

スタッフの方々に丁寧に対応して頂きました。
ありがとうございました。

Cons:

しいて言えば、シャワーの温度調整が面倒でした💦

2026-03-13 • via Nuitee
K
Keiko • family_with_children • jp
9
2026-03-08 • via Nuitee
H
hashimoto • family_with_children • jp
3
Pros:

STAFFの受付対応

Cons:

トイレの便器が小さくユニットバスが狭い。

2026-03-06 • via Nuitee
B
bowen • family_with_children • cn
6
2026-03-04 • via Nuitee
K
kentarou • extended_group • jp
10
2026-02-26 • via Nuitee
K
KUAN YU • family_with_children • tw
7
2026-02-25 • via Nuitee
H
Hideto • family_with_children • jp
6
2026-02-24 • via Nuitee
Y
YASUSHI • solo_traveller • jp
4
間違っても喫煙ルームには今後絶対泊まらないと決心しました。
Pros:

2年連続3回目の宿泊。朝食は満足　夜にお茶漬けやコーヒーサービスがあったのも良かった　

Cons:

喫煙しないが、予約時に部屋が喫煙ルームしか残ってなく、やむを得ず泊まったが、予想以上にタバコ臭くて　カバンの中にまでにおいが染みついた。喫煙ルームはこれが普通なのかもしれませんが。

2026-02-14 • via Nuitee
N
NORIKO • solo_traveller • jp
4
Pros:

朝ごはんおいしかった

Cons:

設備が古い　隣の音が聞こえる

2026-02-14 • via Nuitee
K
Kaoru • solo_traveller • jp
6
Pros:

コンビニ、駅が近くて良かったです。

Cons:

水道が使いづらかった

2026-02-12 • via Nuitee
H
hideko • extended_group • jp
10
お値段が安かった割にはとても良かった
Pros:

５人部屋が使いやすかったし、2泊目も同じ部屋で、入室されずタオルやアメニティを準備してくれた。手頃な浴場で、炭酸風呂が良かった

2026-02-08 • via Nuitee
H
hideko • extended_group • jp
8
2026-02-08 • via Nuitee
石橋 • family_with_children • jp
7
Pros:

母の体を考慮して頂き 助かりました

2026-01-26 • via Nuitee
S
sumiko • couple • jp
8
2026-01-21 • via Nuitee