Balcon Gueela

Hotels
9.2 (33 reviews)
Calle Mixe Manzana 4 Lote 5 , Santa Cruz Huatulco , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Luggage storage
Tour desk
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Cons:
Parking in the sun
Cleanliness issues

Categories

Cleanliness
8.44
Standard quality for this hotel tier, slight concerns about upkeep.
Service
9.91
Everything and everyone were excellent.
Location
9.45
Conveniently located near Chedraui with peaceful surroundings.
Room Quality
9.4
Standard quality for this hotel tier.
Amenities
9.43
Standard quality for this hotel tier.
Value for Money
8.39
Standard quality for this hotel tier.
Food and Beverage
8.94
Standard quality for this hotel tier.
Overall Experience
9.61
An overall great experience enjoying everything the hotel had to offer.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:12

Property Description

Tranquil Location and Outdoor Pool:
Experience serenity at Balcon Gueela, nestled in a peaceful setting in Santa Cruz Huatulco. Unwind by the inviting outdoor pool, perfect for relaxation under the sun.

Comfortable Rooms and Convenient Amenities:
The well-illuminated rooms with light-colored walls offer a cozy retreat. Enjoy modern conveniences such as a TV, air conditioning, and private bathrooms with complimentary towels and linens for a comfortable stay.

Convenient Location and Exceptional Services:
Explore nearby dining options just 500 meters away or grab essentials at the supermarket located 300 meters from the hotel. Benefit from 24-hour front desk assistance, tour desk services, and complimentary parking during your stay.

Book your stay at Balcon Gueela now for a tranquil getaway with convenient amenities and exceptional services.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HUX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 33 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 9.61
J
Jaime • extended_group • mx
9
2026-01-02 • via Nuitee
L
Lizbeth • family_with_children • us
10
The best
Pros:

Everything and everyone

Cons:

NA

2025-11-10 • via Nuitee
I
insurgente • solo_traveller • de
8
Pros:

Die konsumfreundliche Naehe zu chedraui,die alleenhafte Ruhe

Cons:

Pakplatz in der Sonne

2025-08-19 • via Nuitee
A
Antonio • family
10
Pros:

Excelente servicio!!

2024-01-01 • via Nuitee
C
Carlos • family with young children • us
10
Exceptional
Pros:

It's very clean,and the pool is excellent.

Cons:

The fact that they don't have a restaurant in the hotel.

2023-08-08 • via Nuitee
D
David • family with young children • us
9
Superb
Pros:

Love the location swimming pool is a plus, room very large. More for your buck..

Cons:

Lights went down Middle of night AC down very hot and humid...

2023-08-01 • via Nuitee
M
Mario • solo traveller • mx
10
excellent
Pros:

excellent spot

Cons:

they dont have restaurant service

2023-07-18 • via Nuitee
A
ADRIANA
8
Muy higienico
Pros:

Me encantó la limpieza del hotel y muy buen precio.

2023-04-16 • via Nuitee
M
Mark
10
Pros:

This is a basic hotel and does not claim to be anything different. The staff are all very friendly and super amazing. The rooms are very clean and cleaned daily, the courtyard is also very clean.

2023-02-04 • via Nuitee
P
Pablo Resendiz • family
4
Pros:

No la recomendaria

2022-06-27 • via Nuitee
K
Karina • family
10
Pros:

Me encanto la tranquilidad qué hay en el hotel y el fácil acceso que tienen a las avenidas principales

2022-01-20 • via Nuitee
C
Carlos • family_with_children
10
Pros:

EXCELENTE UBICACION, PERSONAL MUY AMABLE, LIMPIO Y SEGURO

2022-01-10 • via Nuitee
J
John
6
Pros:

Nice clean and comfortable room for the price. However, drinking water, coffee, snacks, etc are not available in this hotel or in the neighborhood. I had to leave and go to a store for the bare necessities

2021-12-21 • via Nuitee
R
Reyna
10
Pros:

The hotel was clean, with ac, the property is not 5 star but very comfortable good for the price we paid , The people was very friendly and helpful, so happy to stayed here.

2021-11-22 • via Nuitee
Y
yola700 • Couples • us
10
Huatulco Adventure
Pros:

Great places to visit from beach to mountains. Friendly people and food was awesome ! Transpiration from place to place was great. Access to ATM was readily available. Wifi was available in most places . Beaches are clean and beautiful.

2021-07-22 • via Tripadvisor
V
Verified traveler
8
Pros:

Todo bien

2021-07-22 • via Nuitee
V
Verified traveler • family
6
Pros:

Nada más no fue como en las fotos, pregunté por transporte del aeropuerto al hotel y no me dieron respuesta, detalles.

2021-06-15 • via Nuitee
V
Verified traveler
6
Basic and clean
Pros:

Rather spartan but clean. Good location on a quiet street. Other guests were noisy, but it was quiet after around 10pm. Had to ask for shampoo, and plastic mattress covers were our main dissatisfactions.

2021-01-23 • via Nuitee
C
candelario
10
Excelente habitación para mí utilidad.
Pros:

Habitación cómoda con clima y baño completo en su interior , piscina y estacionamiento gratuito propio, excelente para aquellas personas que les gusta salir a conocer el lugar que visitan y que solo utilizan la habitación para descansar. Personal amable,atentos y dispuestos a orientarte y ayudar en tus dudas.

2020-11-27 • via Nuitee
H
Hemir
8
Un buen lugar para descansar y relajarse
Pros:

Un buen lugar para descansar y relajarse

2020-10-20 • via Nuitee