Palm Continental Hotel

Hotels
6.6 (684 reviews)
9 Church Street, Amalgam , Johannesburg , za

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Breakfast quality
Cons:
Cleanliness issues
Poor amenities
Bad food quality

Categories

Cleanliness
4.74
Several mentions of filthiness and lack of cleanliness.
Service
8.72
Positive sentiments about staff friendliness and helpfulness.
Location
8.76
Easy access and good location noted in multiple reviews.
Room Quality
5.71
Issues with room maintenance and smell reported.
Amenities
5.24
Negative feedback about missing amenities and facilities.
Value for Money
5.7
Mixed reviews suggesting perceived lack of value.
Food and Beverage
4.74
Negative comments about food quality.
Overall Experience
9.22
Positive sentiments overall despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:43

Property Description

Luxurious Amenities

Indulge in the comfort of our air-conditioned rooms equipped with modern facilities like flat-screen TVs, refrigerators, and complimentary toiletries. Some rooms even offer stunning city views for a truly unforgettable stay.

Relaxation and Wellness

Unwind and rejuvenate at our onsite spa, fitness center, and hot tub. Take a refreshing dip in our indoor, heated pool or savor a delicious meal at our restaurant. Our 24-hour front desk is always ready to assist you for a hassle-free experience.

Convenient Location

Located just a few kilometers away from popular attractions like Crown Mines Golf Club and Gold Reef City, Palm Continental Hotel offers easy access to explore the vibrant city of Johannesburg. Book now and experience luxury at its finest.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.6
Based on 684 reviews
Cleanliness: 4.74
Service: 8.72
Location: 8.76
Room Quality: 5.71
Amenities: 5.24
Value for Money: 5.7
Food and Beverage: 4.74
Overall Experience: 9.22
M
MAHESH couple ls
5
2026-02-12 via Nuitee
K
KHALED solo_traveller tr
4
Pros:

Location

Cons:

There is no functioning air conditioner.
There is no drinking water in the room.
There is no iron.
Breakfast is insufficient.
There is always a long queue during breakfast.
Loud music.
There are many strangers.

2026-02-10 via Nuitee
S
Sumaya Pansary family_with_children za
10
2026-01-30 via Nuitee
B
Bathusang family_with_children za
6
2026-01-29 via Nuitee
M
Mandy family_with_children za
4
Pros:

Staff

Cons:

Parking area demolished and unsafe for parking
Building still in renovation and not clean

Rooms are stuffy

2026-01-27 via Nuitee
M
Mlungisi Xaviour couple vn
5
Could have have less cockroaches
Pros:

I like the privacy of the rooms; Noise cancelling for sure. The wifi was good, the bed was comfortable and clean. The place is easy to locate.

Cons:

The roaches. The hotel needs to close for 2 days and call an exterminator. The hot water wasn’t hot but warm and one more towel would have been great. Would have loved a SMART TV though.

2026-01-26 via Nuitee
T
Tasneem family_with_children za
4
Pros:

Paid for the breakfast, staff were slow and unfriendly. Meal was not value for the fee paid.

Cons:

Room service was ordered the night, had to make another call to follow up on order.

2026-01-23 via Nuitee
L
Leah solo_traveller za
5
Glad it was only 1 night
Pros:

Comfort and safety

Cons:

View from my room was disgusting. Room service refused to deliver to my room they said they’re busy.

2026-01-21 via Nuitee
T
TOSIF VAHORA family_with_children za
8
2026-01-21 via Nuitee
P
Patient solo_traveller cd
7
2026-01-21 via Nuitee
K
Kwadwo Awuku solo_traveller gh
8
Nice place to rest for all kinds of activities
Pros:

Didn’t take breakfast

2026-01-20 via Nuitee
I
Ion Marius solo_traveller gb
10
Absolutely fantastic conditions for fantastic price! Many many thanks for an amazing stay!
Pros:

I will start first of all with the location of the hotel. The hotel is huge, can't be missed, but if you still do not know how to get close to it, is just in the very proximity of the catholic church of St. Anthony, in Mayfair. Can't be missed.
Very easy checkin, very easy checkout. No effort is spared any need You have. You need to get somewhere, you will have ordered a car, you need transport to airport, sorted. The driver, Gugu, is amazing, very careful driver and very polite; the cook Aziz prepared fantastic meals at minute, tasty, delicious; the security is perfect, You feel like a VIP.
Actually you are a VIP if you book this hotel, as this is the way you are treated regardless that is midnight or early morning; trust me, I tried it. I needed a service before 6 AM, it was provided. I needed something at 00.00 it was provided. Nothing was too much. And the manager!!!!very kind gentleman. The cleaners do perfect job, you will not run out of towels; every day bedding changed, spotless, clean place; and they are all kind, polite, smiling. If I would come to Johannesburg 1000 times, 1000 times I would return to the same place. Good wifi as well, covering the whole building. Many many thanks from an overwhelmed guest who did the best choice when booking You: the Romanian.

2026-01-20 via Nuitee
T
Tsakani couple za
5
2026-01-19 via Nuitee
H
Henk solo_traveller za
5
Cons:

Advertised buffet breakfast and only set menu was available

2026-01-19 via Nuitee
L
Lihle couple za
9
2026-01-19 via Nuitee
G
Glory Nozintombi Nolwandle extended_group za
1
Unpleasant stay, 4 star expectation unmatched.
Pros:

Room squashed. Carpet filthy. Towels very old and lost color.
The 4 star doesn't fit and incorrect.
Hotel entrance could be better, swept.
We were about ordering food.

Cons:

Cleanliness better towels , clean rooms.

2026-01-15 via Nuitee
M
Mayoma couple za
10
It was a good experience.
Pros:

The location was nice and quiet.

Cons:

No complaints, everything went well

2026-01-15 via Nuitee
T
Thandi family_with_children za
8
Nice hotel
Pros:

Breakfast was goòd.The room was clean.Nice wardrobe. Nice staff.

Cons:

I didn't like the food we ordered. Both beef and chicken were very salty.The electric kettle was dirty..

2026-01-15 via Nuitee
M
Madiki family_with_children za
10
Pros:

It was accommodation only

Cons:

The carpet needs to be cleaned

2026-01-15 via Nuitee
M
Masilela extended_group za
10
2026-01-10 via Nuitee