White Star Hotel

Property condition is fine. Clean but doesn't worth that price. Breakfast was normal, not bad, not too good.

The hotel has been recently renovated and the rooms are great. Hotel is clean, and breakfast was abundant. Staff was very helpful and the location made it a great roadside hotel with good proximity to the centre.

Très bel hôtel, chambre magnifique et personnel charmant.

The room itself was good and spacious with a decent bathroom and a very comfortable bed. Breakfast was a disaster area. The hotel is clearly used by tour groups who have an early start and by 9am, the breakfast buffet had been swept almost clean of fresh food, with basics like coffee and bread having run out completely and could not be topped up. The reception staff were poor, including the rudest and most unhelpful person I have come across in my years of travelling. She not only did not provide appropriate information such as WiFi code, breakfast service, but appeared to know very little about the running of the hotel. She snatched my passport away, looked thoroughly annoyed to be asked for any kind of help and gave a very bad impression of the entire place

The room itself was good and spacious with a decent bathroom and a very comfortable bed. Breakfast was a disaster area. The hotel is clearly used by tour groups who have an early start and by 9am, the breakfast buffet had been swept almost clean of fresh food, with basics like coffee and bread having run out completely and could not be topped up. The reception staff were poor, including the rudest and most unhelpful person I have come across in my years of travelling. She not only did not provide appropriate information such as WiFi code, breakfast service, but appeared to know very little about the running of the hotel. She snatched my passport away, looked thoroughly annoyed to be asked for any kind of help and gave a very bad impression of the entire place

I was awesome clean,friendly

Clean and hygienic, room is nice

Staffs are friendly and very helpful even they don't speak english much. Spa, swimming pool, sauna not working, but they suggested us to go nearest hotel to have massage which was great and had a good recommandation for dinner.

Very helpful staff

Breakfast was average.

I did not stay there at all. The hotel is NOT open, perhaps because of the earthquake. I'm sure it could have been good. But I had no other way to state this again but through this review, after no one paid attention to me when I said it last time.

Very professional and helpful staff. We wanted to visit mount nemrut and they made arrangements for us very efficiently and conveniently. We loved our stay as rooms were very spacious.

Karşılama mükemmel değil güzeldi. Odalar konforluydu. Ancak yan tarafındaki düğünden dolayı geç saatlere kadar ses vardı. Kahvaltı iyiydi. Genel olarak memnun kaldık.

This hotel is outstanding. The rooms are spacious and well-kept! The breakfast was nice. We order room service which was delicious as well. We even used the laundry service too which was quick and more affordable than most hotels. The check in was so quick and they made everything so easy.

The only 2 downsides are that the hotel is right behind/ to the side of run-down gas station. As well, it is right next to a wedding salon which plays loud music from 8 pm to 12/1 am. There is nothing the hotel can do about it though. We ended us sleeping ok but the thumping from the loud music and bass were really uncomfortable. Plus we had a 2 year old and it was a bit hard to get her to sleep 1 of the nights. If you come during the week days, then you may not have this problem.

チェックイン時のフロントスタッフの対応がとても酷かった。
言葉が通じないのは仕方ないが、Wi-Fiのパスワードも、朝食の時間もこっちが聞くまで言わないのは、流石にどうかと思う。出来ないなら紙に書いて渡すなりしてほしい。

他の人のコメントにもあったが、隣の屋外結婚式場の爆音が異常なまでに部屋に聞こえてくる。
それにも関わらず、別に満室になってもいないであろうに、そちらに近い側の部屋に通されたのも不快に思う。
幸い、深夜までパーティーは続かなかったので良かったが、防音対策を早急に心がけてほしい。

Nice rooms but next to an open air wedding venue.

Also no working WiFi, no regular check in with the wifi code and breakfast time and no baby bed available. The breakfast was mediocre but there was no baby chair available.

Very friendly and accommodating. We enjoyed our stay.