Hotel Huatulco Máxico

Hotels
8.7 (106 reviews)
Andador Coyula 307 , Santa Cruz Huatulco , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Clean and comfortable rooms
Good service
Cons:
Poor internet connectivity
Issues with breakfast quality
Bathroom privacy concerns

Categories

Cleanliness
8.34
The hotel is noted to be clean but has issues with the bathroom curtain.
Service
9.12
Good attention at reception and general service quality noted.
Location
9.35
Excellent location, just steps from the port and the beach.
Room Quality
8.8
Room spaciousness is appreciated, though internet issues were reported.
Amenities
8.33
Amenities are limited based on reviews, especially regarding Wi-Fi.
Value for Money
8.79
Some concerns about charges for early check-in affecting perceived value.
Food and Beverage
7.84
Breakfast quality was specifically noted as unsatisfactory.
Overall Experience
9.01
Overall a good hotel experience with notable pros and a few cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:57

Property Description

Convenient Location
Located just 300 meters from Santa Cruz Beach, Hotel Huatulco Máxico offers a prime spot in Santa Cruz Huatulco. Guests can easily access popular beaches like Chahue Beach and La Entrega Beach, all within a short distance from the hotel.

Comfortable Accommodation
Featuring air-conditioned rooms with free WiFi and flat-screen TVs, the hotel provides a comfortable stay for guests. Some rooms even offer a picturesque city view, adding to the overall charm of the accommodation.

Relaxing Amenities
Guests can unwind by the outdoor swimming pool or take a leisurely stroll in the garden and terrace area. The hotel also boasts a restaurant serving delicious meals and offers services like room service and tour arrangements for a hassle-free stay.

Book your stay at Hotel Huatulco Máxico now for a memorable experience in Santa Cruz Huatulco!

Important information:

Please notice pool area has been remodeled and is now openPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for MXN 100 per person per night when using an existing bed.
    Children from 9 years old to 17 years old stay for MXN 200 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 106 reviews
Cleanliness: 8.34
Service: 9.12
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 9.01
E
Elida family_with_children cl
7
Familiar
Pros:

Lugar muy cómodo

Cons:

Muy abierto

2026-01-31 via Nuitee
S
Santiago Ortíz extended_group mx
6
Cons:

CONTRATE PARA 4 PERSONAS Y ME PONEN DOS TOALLAS

2026-01-27 via Nuitee
C
Charlene extended_group us
5
I didn't like Huatulco much and the hotel was barely adequate
Pros:

The whole group was able to stay at the same location. It was nice to have the pool area where the group could hang out at the end of the day. We all enjoyed the avocado toast with eggs at breakfast

Cons:

The a/c was impossible to regulate. The water pressure was barely more than trickle. The pillows were overstuffed and hard. It was noisy. The wifi was insufficient, even when it was accessible

2026-01-27 via Nuitee
R
Richard couple us
8
2026-01-27 via Nuitee
M
Martin Osvaldo couple mx
8
2026-01-23 via Nuitee
G
Gutierrez Soto solo_traveller mx
10
2026-01-10 via Nuitee
A
Aida extended_group mx
9
nos gusto la ubicación caminando vas a comer, a la playa a los paseos
Pros:

La ubicación es excelente, el personal muy amable, muy limpio

Cons:

la habitación es pequeña

2026-01-07 via Nuitee
N
Natalia couple mx
7
Pros:

Lo que más me gustó fue la ubicación, a unos pasos del puerto y de la playa.

Cons:

La cortina del baño es bastante incómoda, quita espacio en la regadera.

2025-12-20 via Nuitee
I
Itzel Karina family_with_children mx
10
Pros:

Ecxelente ubicación, muy limpio y cómodo.

Cons:

La red de wifi es intermitente en algunos lugares del hotel.

2025-10-13 via Nuitee
V
Virginia couple mx
9
Pros:

Esta limpio y comodo muy bien ubicado buena atencion en la resepcion

Cons:

El internet esta pésimo casi no llega la señal a la habitación el desayuno no me gusto

2025-09-13 via Nuitee
L
Laynara couple de
5
2025-07-16 via Nuitee
M
marcelo eduardo couple ar
10
Buen hotel en Santa cruz huatulco
Pros:

La amplitud de la habitacion

Cons:

Nada

2025-07-13 via Nuitee
J
Josué extended_group mx
10
Estadía en hotel huatulco maxico
Pros:

La cercanía al mar

Cons:

Que me cobraran 300 pesos por entrar unas horas antes del check in.

2025-07-12 via Nuitee
A
Abraham couple mx
9
2025-07-11 via Nuitee
H
Hugo
2
Pros:

La encargada o contadora es muy despota

2025-04-21 via Nuitee
C
Cheryl C friends
10
Pros:

There is nothing I didn't like. My room was perfect. The staff was friendly and the little restaurant was perfect for watching the Superbowl. Would definitely stay here again.

2025-03-30 via Nuitee
B
Brenda young couple ca
8
Very good
Pros:

Nice location across from park and close to restaurants
Nice little pool

Cons:

Pool fills up on weekend and bird poop on chairs around pool

2025-03-18 via Nuitee
D
Daniel solo traveller ca
8
Very good
2025-03-14 via Nuitee
R
Renita
10
Pros:

The staff are friendly and it is very clean

2025-03-11 via Nuitee
B
BENJAMIN MARTIN
8
Buen Hotel con alberca e instalaciones limpias
Pros:

Excelente ubicación, a unos pasos de la playa Santa Cruz

2025-03-03 via Nuitee