Fairway Colombo - Sri Lanka's First Hotel With Robot Technology

Hotels
8.4 (3306 reviews)
No. 07, Hospital Street, Colombo 01 , Colombo , lk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and modern rooms
Cons:
Noise issues from outside
Some inconsistencies in service at check-in

Categories

Cleanliness
7.98
Most reviews mention clean rooms, but some are concerned about soundproofing and missing amenities.
Service
8.75
Many guests praised the staff's friendliness and helpfulness, though there were a few isolated negative comments.
Location
8.99
Highly praised for its excellent location in Colombo, close to attractions and restaurants.
Room Quality
8.44
Rooms were modern and comfortable according to most reviews, though some mentioned issues with sound.
Amenities
7.97
Adequate amenities available, although some guests felt that upselling was an issue.
Value for Money
8.43
Generally perceived as good value for the quality of rooms and services provided.
Food and Beverage
8.18
Breakfast options received mixed reviews but generally considered decent.
Overall Experience
8.45
Most guests had a very pleasant experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:08

Property Description

Luxurious Accommodation

Fairway Colombo offers elegantly designed rooms with air conditioning and flat-screen TVs, providing a comfortable stay for guests. Each room is equipped with a kettle for added convenience.

Convenient Location

Located in Colombo, just 700 meters from Khan Clock Tower and 2.4 km from the U.S. Embassy, Fairway Colombo is centrally situated for both business and leisure travelers. With R Premadasa Stadium and Asiri Surgical Hospital in close proximity, guests have easy access to key destinations.

Dining and Connectivity

Guests can indulge in delicious meals at the on-site restaurant and stay connected with free WiFi throughout the property. For a seamless travel experience, Bandaranaike International Airport is only 27 km away.

Book your stay at Fairway Colombo for a perfect blend of comfort and convenience.

Important information:

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.

If you are making payment using another card holder's credit card, kindly provide the following to the hotel prior to your arrival:

1) Authorization letter with card holder's signature
2) Copy of the card holder's card (front and back of card with card holder's signature)
3) Copy of the card holder’s passport or driver’s license

Please note that the hotel may contact the cardholder for verification purposes.

Please note that the food outlets at the food court are outsourced.

A mandatory tax of SSCL 2.5% will be charged, if payments are made in Local currency (LKR) for all guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3306 reviews
Cleanliness: 7.98
Service: 8.75
Location: 8.99
Room Quality: 8.44
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.18
Overall Experience: 8.45
A
Amnuay • couple • jp
9
ยอดเยี่ยม
Pros:

กว้าง นอนสบาย

Cons:

ปลั๊กไฟ

2026-05-02 • via Nuitee
K
Kathirgamu • couple • ch
10
2026-05-01 • via Nuitee
K
Kathirgamu • couple • ch
10
2026-05-01 • via Nuitee
R
Rossella • solo_traveller • it
9
2026-05-01 • via Nuitee
K
Khris22 • family_with_children • fr
9
2026-05-01 • via Nuitee
B
Biplob • extended_group • bd
10
Pros:

Good

Cons:

Everything

2026-04-29 • via Nuitee
D
Dave • solo_traveller • gb
7
Pros:

Modern hotel . Comfortable bed. Short tuktuk ride to restaurants and bars

2026-04-28 • via Nuitee
D
Durai • solo_traveller • in
9
2026-04-27 • via Nuitee
J
Jayne • couple • gb
7
2026-04-27 • via Nuitee
Y
YONG-JIE • family_with_children • tw
10
2026-04-26 • via Nuitee
C
Carina • solo_traveller • de
8
2026-04-23 • via Nuitee
P
pavlina • couple • nl
10
Супер
2026-04-23 • via Nuitee
M
Mohamed • solo_traveller • lk
10
2026-04-22 • via Nuitee
M
Meraz • solo_traveller • bd
8
Pros:

Location, room, food

Cons:

Room service for cleaning

2026-04-22 • via Nuitee
R
Rhena • solo_traveller • ca
8
2026-04-22 • via Nuitee
M
MHester • Family
6
Poor night’s sleep
Pros:

The staff were friendly and rooms were spacious and comfortable.
However it was impossible to sleep. The hotel is opposite a restaurant square where they play live music. When we stayed (on a Saturday night) it was rock music with an energetic drummer…and this went on until between 1-2am. We’re not fussy guests, but the volume levels in the room were crazy.
They let us switch rooms to the opposite side which was helpful, but you could still hear it and I wouldn’t recommend this hotel (unless you’re out to the small hours yourself!)

2026-04-20 • via Tripadvisor
M
Mansoor • couple • ae
7
2026-04-18 • via Nuitee
M
Mansoor • solo_traveller • ae
7
2026-04-18 • via Nuitee
F
firzaadd2022 • Couples
2
Misleading Promises, Poor Service, and a Completely Unwelcome Stay. Pathetic.
Pros:

If I could give this place zero stars, I absolutely would. My experience at Fairview Hotel was beyond disappointing it was outright frustrating and embarrassing for a property that claims to offer hospitality.

First off, their listing on Booking.com clearly mentions early check-in at 11 AM and late check-out at 2 PM “upon availability.” That’s completely misleading. The front office staff bluntly claimed the hotel was full and refused both requests, yet the same day there were more than 10 rooms available to book online. It’s obvious they just didn’t want to accommodate guests and chose to lie instead.

Secondly, the level of stinginess from the staff was shocking. Something as basic as asking for water bottles or even cups turned into an argument. I had to repeatedly insist and practically fight for the simplest amenities even after paying over 17,000 for the room. It felt less like staying at a hotel and more like begging for basic necessities.

Breakfast was no better. I was ignored completely and made to sit outside without any attention. No one came to serve, no one checked in I had to actively call someone just to get a cup of coffee. The lack of service was unbelievable.

As someone from the hospitality industry myself, I can confidently say the standards here are extremely poor. The staff made me feel unwelcome and undervalued throughout my stay. This is not how guests should be treated especially at this price point.

To anyone considering staying here: don’t. There are far better hotels around Colombo offering significantly better service for the same price, if not less. Save yourself the frustration and go somewhere that actually understands hospitality.

2026-04-17 • via Tripadvisor
M
Madhan • solo_traveller • in
10
2026-04-17 • via Nuitee