Elite Hotel City Center Saray Bed and Breakfast

Staff speak no word english :´(

Бяхме запазили две стаи , и след пристигането там ни казаха че не ни е валидна резервацията някой си не бил уведомил човека на рецепцията ,и се наложи да отсядаме в друг хотел.

عند الوصول رفض دخولنا للفندق بحجة انه تحت الصانه على انه متوفر في بوقنق اتوقع صاحب الفندق كان عنصري عرف انا عرب وصرفنا

First of all, the room does not match the description or the photos at all. There is no desk, and the size of the room would not allow one to be placed there anyway. The room is about 7 square meters, and the bathroom is about 4 square meters. That makes 11 in total, not 17 as stated in the description.

I needed to work, so I went to reception and asked for a room with a desk, as shown in the photos. No one speaks English, but I explained the issue using Google Translate. After looking at the photos, the man just shrugged and suggested that I sit and work on an unheated veranda. I had an important call and no other choice. However, it turned out that the internet did not work at all. I connected my laptop to my own phone using very expensive roaming internet.

Later, a staff member came and offered to connect me to his phone. That was very kind… but after 5 minutes he forgot about me and walked away with his phone out of range, leaving me without a connection in the middle of an important call. I had to reconnect using my own phone again.

Soon I got cold on the veranda, and my laptop battery died because there is no power outlet there. I went into the lobby and sat on a sofa, trying to continue the call. But the staff were very noisy and smoking (!) around me. It felt like they were doing it on purpose.

There is no minibar in the room and not even drinking water. The wardrobe does not even have a door. The bed linen is clean, but very worn out.

The window overlooks a cemetery and faces a busy street, and the window frame does not close tightly, so the noise from passing cars makes it very hard to sleep.

It felt like I was the only guest in the hotel. At least, I did not see any other guests during my stay.

Breakfast is strictly vegetarian. However, it generally matches the photos.

Трохи брудно, є таргани.
Але ми розуміли, що за таку ціну можуть бути недоліки.
Сніданок нормальний, голодним ніхто не залишився. Дякую персоналу!

203 nolu odada kaldım gece kaşıntı ile uyandım yatagin içine baktığımda yüzlerce tahta kutusu vardı resepsiyona inip durumu anlattım bizi 206 nolu verdiler orda da böcek çıktı sonra 210 odaya geçtim fakat yatağa girdikten yarım saat sonra tekrar tahta kuruları çıktı bu sefer ikinci katta bir problem olabileceğini ama diğer katların temiz olduğunu tedbiren müdürün odasında kalmamı sabahleyin hal çaresine bakacaklarını söylediler ancak müdürün odasında da tahtakuruları çıkınca sabah dörtte derhal oteli terk Edip başka otele yerleştim maalesef bütün tahta kuruları sarmış. Daha da ilginç olanı ertesi sabah otele gidip paramızı geri İstediğimizde tahta kurularını bizim getirmediğimizi nereden bileceklerini söylediler bizim getirdiğimizi iddia ettiler büyük tartışmalar sonucunda paramızı geri iade ettiler sakın bu otelde kalmayın bence kapatılması gerek aşağıda videoda da görüntüleri koyacağım

Cockroaches, black spots on the sheets on the head zone, drips on the wall, tv controller that doesn’t work to turn it off so I had to unplug it.