Oakwood Hotel & Residence Suzhou

Hotels
Independent
8.8 (48 reviews)
6 Moon Bay Road, Suzhou Industrial Park, Suzhou, Jiang Su, 215123 , Suzhou , CN

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 11:51

Property Description

Modern Amenities
Enjoy a 24-hour fitness center and bikes for rent, along with complimentary wireless internet and 24-hour room service.

Culinary Delights
Indulge in local and international cuisine at Dushu Spring, as well as drinks at the bar/lounge or poolside bar. Buffet breakfasts are also available.

Convenience and Comfort
Benefit from features like complimentary wired internet, a 24-hour business center, and daily housekeeping in our 250 air-conditioned rooms.

Book now at Oakwood Hotel & Residence Suzhou for a luxurious stay minutes away from top attractions!

Important information:

Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • General

    Unicode Support false

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.8
Based on 48 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
A
Anna Crouch partner
10
Pros:

Lovely hotel, felt very modern and luxurious but welcoming. Lovely apartment (on 17th floor) with amazing modern cityscape views with lake... Spacious living room (with kitchenette) and bedroom with sizeable attractive ensuite with bath as well as walk in shower. Breakfast in hotel restaurant very impressive for range of items and choice of Western as well as Eastern cuisine... the hotel manager and his wife were there every day, spoke excellent English and were very welcoming so it was a real family atmosphere. All other staff were also very friendly and helpful, and room service cleaning was excellent. Lovely attractive quiet local area with convenience stores, restaurants, easy access to the local metro for plenty of sightseeing options, and beautiful lakeside walks on the doorstep. We stayed for two weeks, would love to visit again.

2025-05-15 via Nuitee
I
Isabel family
10
Pros:

I would stay at this hotel again.

2025-05-02 via Nuitee
L
Linda
10
Pros:

Location is abit far from the tourist attractions and shopping but the apartm

2023-12-30 via Nuitee
T
Tingzhu
10
Pros:

不错啦

2021-11-11 via Nuitee
W
watson
10
Great lake view
Pros:

Excellent hotel. View is great, eateries across the road. But you would prefer to have a car to stay here. The breakfast is good and the room is spacious and modern. For the price, is a steal. But make sure you get the room with view of the lake.

2020-11-10 via Nuitee
K
KENGHAN
8
Pros:

周遭環境優美,舒適...
但地點稍偏,不易打車,且網路速度有點偏慢
早餐豐富,好吃😋
大致上還不錯

2020-09-16 via Nuitee
H
HSIANGYEN
10
櫃檯服務
Pros:

1/11日晚上入住的櫃檯人員一位年輕男生,服務態度很好!

2020-01-31 via Nuitee
T
TifKoh family
10
Pros:

We had a lake-facing 2-bedroom unit. The unit is spacious, very functional. Small kitchen with cutlery & necessary pots & pans. Only lacking dishwashing liquid & sponge. Lots of dustbins in the unit. Bathtub is good after a tiring day. No iron board & iron in the utility room. 2 bedrooms, the king-sized bed is huge, can fit 3 teens! Love it. There is an additional but very functional & spacious study room that can sleep 1 pax on the long sofa. Utility room in the master room can fit 2 opened luggage. Lots of drawer & cabinet space. Washer & dryer comes in handy. Good TV channels. Only the front desk & doormen aren’t friendly. Front desk female staff is very stern with no eye contact. Breakfast spread is average but there is nice, hot noodles freshly prepared. No freshly made omelette. Young service staff in cafe here are not enthusiastic or approachable. Speedy check-in & check-out. No maps of Suzhou available at front desk, which is not helpful for tourists who want to visit places of interests. Simple gym, efficient enough. Clean & cozy environment, quiet & safe. Can walk over to the lake/park for a jog & fresh air. Will definitely stay here again if we visit Suzhou. My family likes it very much. However, one needs to call a taxi or drive here. It’s outskirt without a mall or supermarket. We can still do with this:)) Really a pleasant stay.

2019-12-16 via Nuitee
J
JOO YOUNG
10
아주 쾌적한 호텔
Pros:

아주 훌륭한 호텔입니다. 강력하게 추천합니다.
일단 넓고 쾌적한 객실이 호텔로 기본기능이 훌륭합니다.
또한 조식이 메뉴가 다양하진 않지만 부족하지도 않고
적당하다고 할 수 있습니다.
다음에 또 숙박하고 싶습니다.

2019-11-17 via Nuitee
C
ChungSan
10
Pros:

환경도 좋고 근처에 식당도 많아요.

2019-11-09 via Nuitee
V
Verified traveler self
10
Pros:

High quality Hotel like brand new. Good breakfast.

2019-07-25 via Nuitee
M
Mok partner
10
Pros:

The location is nearby the industrial zone, quiet and pleasant. The room and equipment are quite big, tidy, and new.

2019-07-19 via Nuitee
V
Verified traveler self
8
Pros:

明るい、綺麗、新しい、快適な一晩でした。朝食も十分!コスパ良いホテルと思います。
周辺施設が寂しいのだけ、残念。夕食を済ませてからチェックインが望ましいです。

2019-07-12 via Nuitee
K
kuma246
8
Pros:

綿棒がない、シェバーがない

2019-06-22 via Nuitee
湘妍
10
Pros:

櫃檯接待人員比大陸其他飯店人員素質好!

2019-06-05 via Nuitee
V
Verified traveler
10
Nice hotel in the industrial/tech/education area
Pros:

I picked this hotel because of the spacious layout of the condo/residence style. I stayed in a one bedroom-style suite with a sofa. It is more than sufficient for my party of 3. The area is about 20 km from downtown Suzhou but right at where I had a conference. Breakfast is nice according to my family. Room is a condo/residence. It has a kitchen sink, washing machine (that we didn’t use), nice bahtroom and blackout curtain. As per usual in China, staffs don’t speak much English except the manager. But they are really helpful though (help calling taxi, getting ice, verifying the charge). Very great 3-night stay in this part of Suzhou.

2019-04-29 via Nuitee
V
Verified traveler
6
오크우드 호텔 & 레지던스 쓰저우
Pros:

위치가ㅜ

2019-02-22 via Nuitee
V
Verified traveler self
10
Pros:

清潔感と朝食が最高です。

2019-02-15 via Nuitee
V
Verified traveler self
6
Pros:

髭剃り用の剃刀と綿棒が無かったなど、
ゴミ捨ても捨てられて無い所が有ったり、
今一つって感じでしたね。

2019-01-17 via Nuitee
V
Verified traveler self
8
Pros:

レジデンスのへy部屋が広く、ビュッフェの料理も良かった。

2019-01-16 via Nuitee