Fairfield Inn & Suites by Marriott Springfield Holyoke

Hotels
•
Fairfield Inn
9 (364 reviews)
229 Whiting Farms Road , Holyoke , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
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Review Highlights

Pros:
Friendly staff
Great breakfast
Convenient location
Clean and comfortable
Cons:
Issues with cleanliness
Room odor
Hot water problems
Service issues during stay

Categories

Cleanliness
7.59
The room cleanliness was noted as problematic; mentioned dirty sheets and mold in the bathroom.
Service
10
Friendly staff and helpful service were consistently highlighted.
Location
9.56
Conveniently located for various activities and amenities.
Room Quality
8.6
Generally good, but some complaints about odors and lack of attention to details.
Amenities
8.55
Basic amenities were available, though some were not functioning properly.
Value for Money
9.08
Generally reasonable for the quality, although some felt it was overpriced.
Food and Beverage
9.54
Breakfast received high praise for variety and quality.
Overall Experience
9.09
Mixed experiences overall, with highlights in staff service and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:40

Property Description

Modern Amenities
Fairfield Inn & Suites by Marriott Springfield Holyoke offers contemporary guest rooms with flat-screen TVs and free WiFi, ensuring a comfortable stay for all guests.

Convenient Location
Located just 12 km from both the Eastern States Exposition Center and The Big E, this hotel provides easy access to popular attractions in the Holyoke area.

Relaxing Facilities
Guests can unwind on the sun terrace or stay active at the fitness centre during their stay at Fairfield Inn & Suites.

Experience comfort and convenience at Fairfield Inn & Suites by Marriott Springfield Holyoke - book your stay now for a memorable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 364 reviews
Cleanliness: 7.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 9.08
Food and Beverage: 9.54
Overall Experience: 9.09
M
Marissa • family_with_children • us
5
2026-03-08 • via Nuitee
C
Cobb • family_with_children • us
7
Cons:

Pool water looked looked gross and and like it needed to be refreshed.

2026-03-01 • via Nuitee
C
christina • family_with_children • us
1
2026-02-28 • via Nuitee
A
Aili • couple • us
9
2026-02-23 • via Nuitee
C
Christina • couple • us
10
I would recommend over and over
Pros:

Very clean
Friendly staff
Room was nice

Cons:

Nothing

2026-02-23 • via Nuitee
A
Amber • solo_traveller • us
4
Convenient location but won’t be choosing this hotel again.
Pros:

There was a McDonalds and chipotle in the same plaza and a CVS across the street was very convenient.

Cons:

When I got to my room it smelled like feet. Then when I went to take a shower there was mold on the tub and hair in the drain prevented draining

2026-01-15 • via Nuitee
J
James • solo_traveller • us
8
Two night stay
Pros:

Beds were comfortable. Breakfasts were good. Something for all tastes.

Cons:

Thought it was a bit overpriced and the taxes are absolutely crazy.

2026-01-15 • via Nuitee
R
Richard • couple • us
10
2026-01-12 • via Nuitee
H
Hall • solo_traveller • us
3
Cons:

There was little to no hot water.

2025-12-19 • via Nuitee
N
Nir • solo_traveller • il
8
ארוחת בוקר מעולה
Pros:

זול, נחמד וארוחת בוקר מעולה

2025-12-12 • via Nuitee
L
Leslie • solo_traveller • us
9
2025-12-04 • via Nuitee
F
Francis • family_with_children • us
8
2025-11-11 • via Nuitee
R
Randall • solo_traveller • us
8
2025-11-10 • via Nuitee
V
vinceny • family_with_children • us
7
Fine if you overlook some details
Pros:

Friendly staff and clean room.

Cons:

Clock was set several hours ahead (wouldn't housekeeping have this on a checklist?); hotel was far from full but request for top floor room wasn't accomodated and my room was directly across from elevator. Hotel did not have electronic converter ports for sale or loan (although a staff member said it used to).

2025-11-06 • via Nuitee
C
Christopher • couple • us
9
Pros:

Very friendly staff and helpful. Clean place, mildly quiet for the city area.

Cons:

Maybe it was the time of year, but not to much to do that interested us.

2025-11-05 • via Nuitee
S
Susan • solo_traveller • us
10
Convenient, modern, clean, safe.
Pros:

Modern setting, ample safe parking

Cons:

Can’t think of anything I didn’t like

2025-11-04 • via Nuitee
O
Oswald • couple • us
10
2025-10-26 • via Nuitee
M
miller • couple • us
2
Very disappointing for a Marriott property and very expensive for the lack of services.
Pros:

Conveniently located to downtown Holyoke

Cons:

The room was not clean, No hot water in the shower on Sunday morning, The maids did not come in to clean the room on the second day, The sheets smelled and we had to get a new set of sheets, the water didn't drain in the tub while showering

2025-10-22 • via Nuitee
N
NewEnglandLady55 • Family • us
2
Beware: Marriot overbooks
Pros:

Hotel did not honor our paid Trip Advisor reservation. Yes I had confirmation emails and reservation code. Called trip advisor (we were at hotel desk) who after repeated attempt to get Marriott to fix this, told me “hotel over booked.” The Fairmount Marriott hotel left me and my daughter stranded late at night. They did not offer to help get us a hotel room nearby. We had no choice but to drive 2 hours home. Beware.

2025-10-19 • via Tripadvisor
M
Mihalik • family_with_children • us
9
Pros:

Breakfast was great!

2025-10-17 • via Nuitee