Terrace Hotel Subic Bay

Hotels
Independent
7.2 (17 reviews)
Blck 1Lot 2, 3 Moonbay Marina Waterfront, Cbd Area Subic Bay Freeport Zone, Olongapo, 2222 , Olongapo , PH

Facilities

Free WiFi
Swimming pool
24-hour front desk
Designated smoking area
Wheelchair accessible
Elevator
Free self parking

Review Highlights

Pros:
Friendly staff
Nice location near landmarks
Comfortable rooms
Cons:
Poor building condition
Lack of hot water

Categories

Cleanliness
7.5
Guests mentioned cleanliness as a positive aspect although there were mentions of the building being in poor condition in some reviews.
Service
8.3
Service was generally appreciated by guests, with compliments for the friendly staff. Some reviews did mention delays in cleaning the pool and lack of hot water.
Location
8.1
The hotel is located near key landmarks and public transport, which was favored by guests.
Room Quality
7.8
Rooms were comfortable and spacious, although some reviews highlighted poor building condition and lack of hot water.
Amenities
7.2
Amenities were satisfactory overall, with some mixed reviews about the pool cleanliness and lack of hot water.
Value for Money
6.9
Mixed reviews on the pricing, with some guests feeling the services did not match the cost.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, with some guests suggesting more variety.
Overall Experience
8
Most guests had a positive overall experience, although there were mixed opinions on specific aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 08:16

Property Description

Convenient Location
The Terrace Hotel Subic Bay is conveniently located within a 5-minute drive of Subic Bay and SM City Olongapo, making it the perfect choice for travelers wanting to explore the area with ease.

Comfortable Accommodations
Feel at home in one of the 38 air-conditioned rooms equipped with LED televisions, complimentary wireless internet, and private bathrooms with luxurious amenities like slippers and toiletries. The attentive daily housekeeping ensures a comfortable stay for every guest.

On-Site Amenities
Enjoy the convenience of free self-parking and designated smoking areas during your stay. The front desk is staffed during limited hours to assist you with any requests, adding a personal touch to your experience at Terrace Hotel Subic Bay.

Plan your stay at Terrace Hotel Subic Bay and experience comfort and convenience at its best.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

Location

Guest Reviews

7.2
Based on 17 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
K
Kjetil
10
Value for the money
Pros:

Lite veldig sentralt hotel med gåavstand til det meste. Mye for pengene, stort fint rom, god frokost inkludert og veldig vennlig personale + gratis parkering.

2025-05-07 via Nuitee
R
ROWENA
10
Good customer service
Pros:

Staff were really nice.

2025-03-24 via Nuitee
D
Don Carson
6
Pros:

The pool was quite nice. Had to ask for it to be cleaned though. Building was poor condition compared to the pictures on the website. There was no hot water. Friendly staff and good service.

2025-02-28 via Nuitee
J
Jaela family
10
Pros:

Loved the view. We specifically requested for a sea view and glad that it was accommodated.

2025-01-02 via Nuitee
R
Rene family_with_children
8
Pros:

I loved this hotel but unfortunately, a few things got to me. First, the bathrooms need to be thoroughly cleaned, the shower curtains had mold. Second, hot water doesn’t last. And finally, the breakfast buffet. Needs more flavor and more paying attention too. But I love how cozy and comfortable the hotel is. I also appreciate the staff, how professional and warm they are.

2024-12-01 via Nuitee
V
Verified traveler family_with_children
4
Pros:

晚上六點辦理入住後,看到房間門口擺放一大堆垃圾沒清(還有很多蚊蟲),想說出去吃飯完回來應該會處理好,但要出門時發現門關起來時,電子鎖沒辦法自動上鎖,服務員告知要用力關門才可以上鎖,確認鎖上後就去吃晚餐。
吃完回大概八點多回飯店時,發現地上的垃圾還在,馬上跟服務人員反應後才清理,誰知道進房後要將房門反鎖時,又沒辦法反鎖,反應後飯店維修人員在拿工具來維修。
修完之後想說去頂樓游泳,一下水發現泳池水面浮現出很多蚊蟲屍體,馬上起來沒在繼續游泳。
整個晚上一連串的問題,讓入住的心情變很糟。

2019-09-22 via Nuitee
G
Greg
4
Pros:

This Place Was Dirty , Staff were nice , And Gloria the person in Charge I must say couldn't do enough for us , We had our Wedding Reception there , But I Wouldn't Recommend it to Anybody . What the Hotel shows on the internet is not what it looks like , and we are both Sick when we came Home .

2019-09-22 via Nuitee
D
diana ana
8
Pros:

the room is nice but the breakfast is not good

2019-05-19 via Nuitee
V
Verified traveler family_with_children
6
Pros:

They have really good food. The problem was the service. They have two restaurants. One on the roof and one on the bottom floor. The staff cooks for both. Unfortunately the service, with exception of one person, was not there, and I mean that literally. Three different times we had to go up to the roof top restaurant because there was a function at the ground floor restaurant and when we arrived the rooftop, there was no one there. We had to use their own phone to call and ask for someone to come up. At both restaurants they would serve us and disappear, again, that is literally. Except for the one person I mentioned, they would never come back to our table to ask if we needed anything. If we needed anything or wanted to pay our bill, we had to go searching for someone. Also, when we arrived, the room and many areas smelled musty.

2019-05-16 via Nuitee
V
Verified traveler self
4
Pros:

Disappointed to be asked at check in for 1000 pesos to enable me to get an early check in despite me requesting it when I booked through Expedia and no mention of any charge. After being asked for the money, I asked if the room was actually available and was told it would not be available for another 2 hours anyway. I refused to pay.
Breakfast very disappointing. Egg chef provided a very poor and greasy omelette. Coffee from machine was like tar. No fresh juices, only machine.

2019-05-13 via Nuitee
V
Verified traveler
8
Pros:

I like the roofdeck swimming pool nice view
The staff are very accommodating especially the restaurant staff.
Though the rooms and hotel building needs renovation.

2019-05-05 via Nuitee
S
steven
10
VERY NICE PLACE TO STAY
Pros:

Very good location nice clean room staff very helpful

2019-04-11 via Nuitee
P
PAUL ANDREW S
6
So-so
Pros:

Good location but really, just a so-so hotel. Got 2 rooms. The other one had a makeshift flourescent bulb because the indirect lighting of the room wasn't working. Otherwise it was okay. A bit dissapointed because the App indicated free breakfast for all 6 of us but the front desk said it was for two persons on each room only

2019-03-17 via Nuitee
V
Verified traveler
6
Pros:

its good more progress pls

2018-11-10 via Nuitee
M
Ma. Eloisa
8
Pros:

it was ok, clean room

2018-11-05 via Nuitee
A
adam
10
Nice
Pros:

Nice friendly hotel, would stay again

2018-10-24 via Nuitee
A
adam
10
Pros:

Nice friendly staff, room very spacious and clean, lots of restaurants close by

2018-10-15 via Nuitee