Smile Hotel Towada

Hotels
7.1 (589 reviews)
Inaoi-cho 12-15 , Towada , JP

Free

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Cost-effective
Good location
Friendly staff
Cons:
Noise issues
Limited food options
Old facilities

Categories

Cleanliness
6.24
Several mentions of issues with facilities indicating cleanliness may be lacking.
Service
7.71
Staff interactions were generally positive, though one mention indicated a disappointing experience with a staff member.
Location
8.25
Many reviews positively noted the hotel's location being central and convenient.
Room Quality
6.2
Some reviews mentioned rooms being small and noise issues affecting comfort.
Amenities
7.23
Amenities were generally satisfactory, with some specific complaints about outdated facilities.
Value for Money
7.69
Reviews indicated that the price was reasonable for the service received.
Food and Beverage
6.24
Mixed reviews on breakfast quality; some rated it average and others had complaints.
Overall Experience
7.21
Mixed experiences overall, with some guests expressing satisfaction and others noting issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:23

Property Description

Modern Comforts and Convenience
Smile Hotel Towada offers modern amenities such as free WiFi, flat-screen TVs, and en suite bathrooms, ensuring a comfortable stay for guests.

Exceptional Services
With a 24/7 front desk, in-room massage treatments, and free luggage storage, Towada Smile Hotel goes above and beyond to cater to the needs of its guests.

Convenient Location
Located near major transportation hubs and local attractions, including Towada Art Centre and Lake Towada, the hotel provides easy access to explore the beauty of the region.

Book your stay at Smile Hotel Towada for a delightful and hassle-free experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.1
Based on 589 reviews
Cleanliness: 6.24
Service: 7.71
Location: 8.25
Room Quality: 6.2
Amenities: 7.23
Value for Money: 7.69
Food and Beverage: 6.24
Overall Experience: 7.21
S
Sylvia • couple • ch
9
Une halte simple
Pros:

Bien situé, il y a des restaurants dans les environs, et un parking Petit déjeuner correct

Cons:

Le lit pour 2 personnes est trop étroit

2026-10-31 • via Nuitee
K
kiyoto • family_with_children • jp
8
2026-10-29 • via Nuitee
T
Toshio • solo_traveller • jp
7
2026-10-29 • via Nuitee
鈴木 • couple • jp
5
2026-10-28 • via Nuitee
O
okada • solo_traveller • jp
10
Pros:

朝食の長芋が美味しかった 喫煙室から禁煙室への変更をお願いしたのですが、対応が良かった。

2026-10-28 • via Nuitee
S
Stephen • couple • gb
10
2026-10-27 • via Nuitee
S
SHIGEYO • solo_traveller • jp
6
Pros:

朝食のスタッフがとても良い。食事も美味しく気持ちが込められていた。レストランが綺麗に整えられていて、生花が各テーブルに飾られていた。

Cons:

バスタブに浸かると見える洗面台の裏側と石鹸置きの裏側が黒く汚れていたので、色々な角度から見て清潔にして欲しい。その点だけ残念でした。他は満足です。

2026-10-26 • via Nuitee
K
kazuki • solo_traveller • jp
4
2026-10-26 • via Nuitee
D
daisuke • solo_traveller • jp
5
2026-10-25 • via Nuitee
S
suzuki • extended_group • jp
5
Cons:

浴槽をもっと綺麗にしてほしい

2026-10-24 • via Nuitee
J
Jun • solo_traveller • jp
6
2026-10-24 • via Nuitee
Y
YUKO • solo_traveller • jp
6
2026-10-21 • via Nuitee
亮太 • solo_traveller • jp
7
2026-10-18 • via Nuitee
Y
Yuichi • solo_traveller • jp
5
2026-10-16 • via Nuitee
H
HUI CHING • couple • tw
7
因為去現代美術館選擇住宿,房間很小外其他都可以。樓下有用品可以拿
Pros:

還可以

Cons:

房間很小

2026-10-07 • via Nuitee
S
SUSUMU • solo_traveller • jp
8
Pros:

駐車場無料で数が多かった。安価で、十分な施設。満室が多いので、客室がもっと多くあれば良い。

Cons:

ビジネスホテルとして、必要十分。

2026-09-19 • via Nuitee
S
Silvia • couple • bg
5
Pros:

It's very near the station.

Cons:

The hotel is very basic, the room and the bed were super small. The bed was suitable for one person, not two.
Check in was at 3 p.m., we were there half an hour before that and they refused to let us in, although the room was ready. The woman from the reception even carried out luggage up to the room, but we were denied entry before 3. We were super tired, so this was not very polite from the staff.
If you need a place to crash for 1 night, I guess it's ok. You don't have many options in Towada anyway.

2026-09-19 • via Nuitee
M
MITSUO • solo_traveller • jp
7
2026-09-19 • via Nuitee
吉田 • solo_traveller • jp
5
2026-09-15 • via Nuitee
S
SATOSHI • solo_traveller • jp
5
2026-09-13 • via Nuitee