Hotel Zar Merida

Hotels
8.3 (248 reviews)
Av. Prolongación Paseo Montejo No. 128 x 29 y 31 Col. México , Mérida , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Value for Money
Cons:
Service
Room Quality
Food and Beverage

Categories

Cleanliness
7.76
Several mentions of dirty facilities and unclean rooms.
Service
8.73
General sentiment of mixed customer service experiences; some found it lacking.
Location
9.27
Consistently praised as excellent in multiple reviews.
Room Quality
7.72
Comments on uncomfortable mattresses and issues with amenities.
Amenities
7.75
Various mentions of missing items and issues with amenities.
Value for Money
8.71
Generally perceived as fair given location and cleanliness issues.
Food and Beverage
7.76
Several comments suggest improvements needed in breakfast options.
Overall Experience
8.73
Mixed but leaning positive, largely due to location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:42

Property Description

Convenient Location in Mérida
Hotel Zar Merida, located just 2.7 km from Montejo Avenue, offers air-conditioned rooms and complimentary private parking. The on-site restaurant provides a delightful dining experience for guests.

Comfortable Rooms with Modern Amenities
Each room at Hotel Zar Merida is equipped with a TV featuring cable channels and a private bathroom with a shower. Stay connected with free WiFi available throughout the property for your convenience.

Exceptional Service and Accessibility
With a 24-hour front desk, guests can enjoy round-the-clock assistance during their stay. Explore nearby attractions such as Merida Cathedral and Main Square, both just a short distance away. Book your stay at Hotel Zar Merida for a memorable experience in Mérida.

Important information:

When travelling with pets, please note that an extra charge of 280.00 MXN per pet, per night applies.

Reservations for payment on arrival are subject to availability after 18:00 if the property is not notified.

The official checkout time is 11:00 AM. The property grants an additional 60‑minute grace period (until 12:00 PM) at no extra cost.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 248 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.72
Amenities: 7.75
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.73
I
Itzel Cs • family_with_children • mx
10
Excelente ubicación
Pros:

Excelente ubicación y un hotel muy limpio..

Cons:

Es algo chico pero cuenta con lo necesario para una estancia.

2026-04-08 • via Nuitee
E
EVER JESUS • family_with_children • mx
10
Pros:

La ubicación

Cons:

Todo bien

2026-04-07 • via Nuitee
I
Irina • extended_group • mx
9
Bonita estancia !!!
Pros:

las camas muy confortables, las habitaciones amplias y con lo necesario para una buena estancia.

Cons:

No tienen servicio de restaurante, solo manejan servicio de desayunos básicos en comedor reducido.

2026-04-06 • via Nuitee
M
Manuel Isaac • family_with_children • mx
10
2026-04-06 • via Nuitee
G
Gabriela • family_with_children • mx
10
Pros:

Comodidad, amabilidad, ubicacion.

Cons:

Que no tenga puerta el espacio de la regadera, el agua se sale.
Tampoco me gusto que solo es una toalla por huésped, no te prestan otra.

2026-04-06 • via Nuitee
M
Manuel Isaac • family_with_children • mx
9
2026-03-30 • via Nuitee
F
Faller • solo_traveller • mx
8
Pros:

Ubicación y limpieza

Cons:

La regadera del baño estaba tapada.

2026-03-27 • via Nuitee
M
Mahonry • family_with_children • mx
9
Muy bien
Pros:

Todo muy limpio

Cons:

La puerta del baño es transparente

2026-03-27 • via Nuitee
J
jose • family_with_children • mx
10
Pros:

Lo céntrico para mis actividades

Cons:

Que ya se termino mi estancia

2026-03-27 • via Nuitee
Q
quezada • couple • mx
10
2026-03-24 • via Nuitee
D
David Nadir • family_with_children • mx
10
Pros:

Todo muy lindo y cómodo. Muy profesional.

2026-03-24 • via Nuitee
J
José • family_with_children • mx
8
2026-03-21 • via Nuitee
C
CINDY • family_with_children • mx
10
Pros:

La ubicación

Cons:

Todo bien

2026-03-18 • via Nuitee
G
Gijon Perez • family_with_children • mx
8
Pros:

Ubicación

Cons:

Las llaves del baño con sarro, el aire acondicionado, ma atención del personal masculino.

2026-03-17 • via Nuitee
H
Hernanandez • family_with_children • mx
9
2026-03-16 • via Nuitee
I
Irving Mitchell • family_with_children • mx
8
2026-03-14 • via Nuitee
A
Arturo • couple • mx
10
Pros:

la ubicacion, el wifi, clima, tv, todo estuvo muy bien

2026-03-09 • via Nuitee
F
FN • couple • mx
9
Buena ubicación calidad y precio.
2026-03-08 • via Nuitee
M
MEMOBEN • couple • mx
9
Buen hotel todo ok
Pros:

Todo bien solo que deberían tener café en la habitación o mínimo en el lobby

Cons:

Todos ok

2026-03-04 • via Nuitee
M
Melba • family_with_children • mx
10
2026-03-01 • via Nuitee