Hotel Zar Merida

Hotels
8.3 (275 reviews)
Av. Prolongación Paseo Montejo No. 128 x 29 y 31 Col. México , Mérida , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Value for Money
Cons:
Service
Room Quality
Food and Beverage

Categories

Cleanliness
7.76
Several mentions of dirty facilities and unclean rooms.
Service
8.73
General sentiment of mixed customer service experiences; some found it lacking.
Location
9.27
Consistently praised as excellent in multiple reviews.
Room Quality
7.72
Comments on uncomfortable mattresses and issues with amenities.
Amenities
7.75
Various mentions of missing items and issues with amenities.
Value for Money
8.71
Generally perceived as fair given location and cleanliness issues.
Food and Beverage
7.76
Several comments suggest improvements needed in breakfast options.
Overall Experience
8.73
Mixed but leaning positive, largely due to location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:42

Property Description

Convenient Location in Mérida
Hotel Zar Merida, located just 2.7 km from Montejo Avenue, offers air-conditioned rooms and complimentary private parking. The on-site restaurant provides a delightful dining experience for guests.

Comfortable Rooms with Modern Amenities
Each room at Hotel Zar Merida is equipped with a TV featuring cable channels and a private bathroom with a shower. Stay connected with free WiFi available throughout the property for your convenience.

Exceptional Service and Accessibility
With a 24-hour front desk, guests can enjoy round-the-clock assistance during their stay. Explore nearby attractions such as Merida Cathedral and Main Square, both just a short distance away. Book your stay at Hotel Zar Merida for a memorable experience in Mérida.

Important information:

When travelling with pets, please note that an extra charge of 280.00 MXN per pet, per night applies.

Reservations for payment on arrival are subject to availability after 18:00 if the property is not notified.

The official checkout time is 11:00 AM. The property grants an additional 60‑minute grace period (until 12:00 PM) at no extra cost.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 275 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.72
Amenities: 7.75
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.73
A
Alejandro • family_with_children • mx
8
2026-06-12 • via Nuitee
J
Joy • family_with_children • mx
8
2026-06-11 • via Nuitee
H
Hugo • solo_traveller • mx
10
Pros:

Todo

Cons:

Todo excelente

2026-06-10 • via Nuitee
T
Toledo Martin • family_with_children • mx
8
Bueno, comodo y en excelente ubicación.
Pros:

Todo excelente en cuanto a la ubicación, atención del personal, y la comodidad del hotel. vimos que contaba con desayuno pero no tuvimos la oportunidad de considerarlo.

Cons:

solo que el agua que salia de los baños nos salio turbia y de un color amarillento, ignoramos la razón pero si nos genero desconfianza.

2026-06-09 • via Nuitee
A
ARCHUNDIA RODRÍGUEZ • solo_traveller • mx
9
Pros:

La ubicación

Cons:

Estaría bien café por la noche 🌃

2026-06-07 • via Nuitee
L
López Pérez • solo_traveller • mx
1
2026-06-05 • via Nuitee
M
María de Lourdes • solo_traveller • mx
10
Recomendable
Pros:

La atención del personal y la habitación

Cons:

Qué se oía un ruido como del aire acondicionado de la recámara de al lado.

2026-06-02 • via Nuitee
H
Hebelth Hamlet • solo_traveller • mx
10
Pros:

Ubicación y calidad de la relación costo/ servicio.

Cons:

Nada

2026-05-25 • via Nuitee
J
Joy • family_with_children • mx
8
Cleanliness and location! I recommend this property.
Pros:

Location

Cons:

N/a

2026-05-24 • via Nuitee
Y
YASMIN • extended_group • mx
10
100% RECOMENDADO
2026-05-22 • via Nuitee
C
Camino • solo_traveller • mx
10
Comodidad
Pros:

Limpieza y amabilidad

2026-05-18 • via Nuitee
J
Joy • family_with_children • mx
8
Pros:

Location

2026-05-17 • via Nuitee
S
Sitnikova • solo_traveller • mx
3
Pros:

Locación

Cons:

El piso estaba muy sucio,el aire no funciona bien

2026-05-17 • via Nuitee
L
Lauro Paolo • solo_traveller • mx
9
Pros:

Su ubicacion.

Cons:

No esta muy iluminado. No tiene alberca. Muy desolado.

2026-05-14 • via Nuitee
R
Ramón • family_with_children • mx
5
Abuso no respetan las promociones
Pros:

Buenas instalaciones

Cons:

Realice el cambio de fecha por motivos ajenos a mi persona ... En el segundo registro incluso me salía una tarifa más barata .. y el personal de recepción no me la hizo válida cuando el mismo sistema de Booking ya me lo había notificado por mensaje....

2026-05-14 • via Nuitee
S
Sofia • solo_traveller • mx
10
Todo bien
Pros:

Todo

Cons:

Todo

2026-05-12 • via Nuitee
A
Angela • solo_traveller • mx
9
Pros:

Lo recomiendo 👍

2026-05-11 • via Nuitee
R
Roberto Isaac Lara Novelo • solo_traveller • mx
9
Pros:

Ubicación, amabilidad del personal, camas cómodas, restaurantes y lugares al rededor, la verdad bien

Cons:

Solo un poco de ruido de las señoras de limpieza, supongo que eran ellas, Pero todo bien, fuera de eso.

2026-05-03 • via Nuitee
S
Silva Lara • solo_traveller • mx
10
Pros:

La ubicación

Cons:

No tengo comentarios

2026-05-01 • via Nuitee
C
Christian Andrés • solo_traveller • mx
9
2026-04-30 • via Nuitee