Hotel Zar Merida

Hotels
8.3 (264 reviews)
Av. Prolongación Paseo Montejo No. 128 x 29 y 31 Col. México , Mérida , mx

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Value for Money
Cons:
Service
Room Quality
Food and Beverage

Categories

Cleanliness
7.76
Several mentions of dirty facilities and unclean rooms.
Service
8.73
General sentiment of mixed customer service experiences; some found it lacking.
Location
9.27
Consistently praised as excellent in multiple reviews.
Room Quality
7.72
Comments on uncomfortable mattresses and issues with amenities.
Amenities
7.75
Various mentions of missing items and issues with amenities.
Value for Money
8.71
Generally perceived as fair given location and cleanliness issues.
Food and Beverage
7.76
Several comments suggest improvements needed in breakfast options.
Overall Experience
8.73
Mixed but leaning positive, largely due to location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:42

Property Description

Convenient Location in Mérida
Hotel Zar Merida, located just 2.7 km from Montejo Avenue, offers air-conditioned rooms and complimentary private parking. The on-site restaurant provides a delightful dining experience for guests.

Comfortable Rooms with Modern Amenities
Each room at Hotel Zar Merida is equipped with a TV featuring cable channels and a private bathroom with a shower. Stay connected with free WiFi available throughout the property for your convenience.

Exceptional Service and Accessibility
With a 24-hour front desk, guests can enjoy round-the-clock assistance during their stay. Explore nearby attractions such as Merida Cathedral and Main Square, both just a short distance away. Book your stay at Hotel Zar Merida for a memorable experience in Mérida.

Important information:

When travelling with pets, please note that an extra charge of 280.00 MXN per pet, per night applies.

Reservations for payment on arrival are subject to availability after 18:00 if the property is not notified.

The official checkout time is 11:00 AM. The property grants an additional 60‑minute grace period (until 12:00 PM) at no extra cost.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 264 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.72
Amenities: 7.75
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.73
S
Silva Lara solo_traveller mx
10
Pros:

La ubicación

Cons:

No tengo comentarios

2026-05-01 via Nuitee
C
Christian Andrés solo_traveller mx
9
2026-04-30 via Nuitee
P
Peon solo_traveller mx
10
Pros:

camas comodas, silencioso, práctico y muy limpio

Cons:

no encontré inconvenientes

2026-04-28 via Nuitee
M
Maricela solo_traveller mx
10
RECOMENDADISIMO 100/10
Pros:

las instalaciones estan muy limpias, muy cuidadas,el personal es amable y atento todos incluso los de limpieza son muy serviciales.Las habitaciones muy limpias muy ordenadas.huelen muy bien las habitaciones, buena limpieza.?No habia escuchado hablar de este hotel, regresaría todas las veces que vaya de vacaciones. Algo que quisiera remarcar que te dan frasadas para taparte, aparte tienen mesa de trabajo y su silla comoda x si requieres realizar alhuna tarea o por trabajo,ademas de caja fuerte, esta en una de las mejores zonas donde todo en uentras y todo tienes a la mano.lo recomiendo 100 de 10.

2026-04-26 via Nuitee
A
Angel Azael family_with_children mx
10
Pros:

Excelente las habitaciones y sobre todo es un lugar muy tranquilo

Cons:

Una observación los climas requieren mantenimiento si trabaja pero muy poco se siente. En todo lo demás super bien 👌

2026-04-26 via Nuitee
M
Maricela solo_traveller mx
10
2026-04-26 via Nuitee
M
Marcial solo_traveller mx
10
2026-04-24 via Nuitee
B
Baltazar solo_traveller mx
9
Para una estancia corta, muy bien
Pros:

La ubicación del hotel, cerca del centro y con oportunidad de desplazarte a diferentes zonas para comer

Cons:

Poco privacidad en el baño de la habitación

2026-04-20 via Nuitee
A
Alejandra couple mx
8
Bien
Pros:

Ubicación-precio

Cons:

Faltan toallas

2026-04-18 via Nuitee
G
Gonzalez family_with_children mx
2
2026-04-18 via Nuitee
H
Hernández solo_traveller mx
10
2026-04-16 via Nuitee
I
Itzel Cs family_with_children mx
10
Excelente ubicación
Pros:

Excelente ubicación y un hotel muy limpio..

Cons:

Es algo chico pero cuenta con lo necesario para una estancia.

2026-04-08 via Nuitee
E
EVER JESUS family_with_children mx
10
Pros:

La ubicación

Cons:

Todo bien

2026-04-07 via Nuitee
M
Manuel Isaac family_with_children mx
10
2026-04-06 via Nuitee
I
Irina extended_group mx
9
Bonita estancia !!!
Pros:

las camas muy confortables, las habitaciones amplias y con lo necesario para una buena estancia.

Cons:

No tienen servicio de restaurante, solo manejan servicio de desayunos básicos en comedor reducido.

2026-04-06 via Nuitee
G
Gabriela family_with_children mx
10
Pros:

Comodidad, amabilidad, ubicacion.

Cons:

Que no tenga puerta el espacio de la regadera, el agua se sale.
Tampoco me gusto que solo es una toalla por huésped, no te prestan otra.

2026-04-06 via Nuitee
M
Manuel Isaac family_with_children mx
9
2026-03-30 via Nuitee
J
jose family_with_children mx
10
Pros:

Lo céntrico para mis actividades

Cons:

Que ya se termino mi estancia

2026-03-27 via Nuitee
F
Faller solo_traveller mx
8
Pros:

Ubicación y limpieza

Cons:

La regadera del baño estaba tapada.

2026-03-27 via Nuitee
M
Mahonry family_with_children mx
9
Muy bien
Pros:

Todo muy limpio

Cons:

La puerta del baño es transparente

2026-03-27 via Nuitee