Hotel Zar Merida

Hotels
8.3 (226 reviews)
Av. Prolongación Paseo Montejo No. 128 x 29 y 31 Col. México , Mérida , mx

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Value for Money
Cons:
Service
Room Quality
Food and Beverage

Categories

Cleanliness
7.76
Several mentions of dirty facilities and unclean rooms.
Service
8.73
General sentiment of mixed customer service experiences; some found it lacking.
Location
9.27
Consistently praised as excellent in multiple reviews.
Room Quality
7.72
Comments on uncomfortable mattresses and issues with amenities.
Amenities
7.75
Various mentions of missing items and issues with amenities.
Value for Money
8.71
Generally perceived as fair given location and cleanliness issues.
Food and Beverage
7.76
Several comments suggest improvements needed in breakfast options.
Overall Experience
8.73
Mixed but leaning positive, largely due to location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:42

Property Description

Convenient Location in Mérida
Hotel Zar Merida, located just 2.7 km from Montejo Avenue, offers air-conditioned rooms and complimentary private parking. The on-site restaurant provides a delightful dining experience for guests.

Comfortable Rooms with Modern Amenities
Each room at Hotel Zar Merida is equipped with a TV featuring cable channels and a private bathroom with a shower. Stay connected with free WiFi available throughout the property for your convenience.

Exceptional Service and Accessibility
With a 24-hour front desk, guests can enjoy round-the-clock assistance during their stay. Explore nearby attractions such as Merida Cathedral and Main Square, both just a short distance away. Book your stay at Hotel Zar Merida for a memorable experience in Mérida.

Important information:

When traveling with pets, please note that an extra charge of 280.00 MXN per pet, per night applies.

Reservations for payment on arrival are subject to availability after 18:00 if the property is not notified.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 226 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.72
Amenities: 7.75
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.73
K
Konstantin Ershov couple il
9
Хороший вариант
Pros:

Неплохие 3*, отель своих денег стоит. Парковка в собственном большом дворе, никаких проблем. Номер большой, санузел тоже, всё есть. Вода скорее теплая, чем горячая, но мыться можно.

Cons:

Никаких претензий.
Не центр Мериды, но нам он и не нужен был

2026-02-14 via Nuitee
E
Enrique couple mx
9
Muy a gusto con la ubicación y atención del personal
Pros:

Excelente hotel para este tipo de viajes. Todo el personal muy atento y servicial.

Cons:

El baño solo tiene media puerta de cristal lo que lo hace incomodo al restarle privacidad

2026-02-10 via Nuitee
N
Newmar family_with_children mx
10
2026-02-10 via Nuitee
J
Julio family_with_children mx
10
Pros:

La limpieza, la atencion de todo el personal y la amplitud de las habitaciones

Cons:

El aire acondicionado hacía mucho ruido. Por lo demás todo excelente

2026-01-27 via Nuitee
J
Julio family_with_children mx
10
2026-01-26 via Nuitee
J
Julio family_with_children mx
9
Pros:

La limpieza

Cons:

El desayuno debería mejorar y de paso incluir el desayuno

2026-01-23 via Nuitee
M
Maria Ofelia family_with_children mx
9
Buena
Pros:

La ubicación es buena, tiene estacionamiento seguro y las habitaciones son cómodas.

2026-01-20 via Nuitee
R
Rosy family_with_children mx
9
Cómoda y bien unicado
Pros:

Excelente ubicación

Cons:

Implementar accesorios como secadora de cabello o plancha de ropa en los cuartos

2026-01-20 via Nuitee
D
Dinora solo_traveller mx
9
2026-01-20 via Nuitee
H
HUGO ALEJANDRO solo_traveller mx
9
cumplió con las espectativas
Pros:

ubicación, limpieza y relación precio - servicio

Cons:

no tiene área de comida

2026-01-20 via Nuitee
F
Francisco family_with_children mx
10
2026-01-20 via Nuitee
M
Manoel solo_traveller mx
7
Pros:

Ubicación

Cons:

Instalaciones algo deterioradas

2026-01-19 via Nuitee
J
jean noel solo_traveller mx
7
2026-01-19 via Nuitee
C
Crisitna Alejandra solo_traveller mx
10
2026-01-19 via Nuitee
R
Rodolfo couple mx
10
Cómoda
Pros:

La ubicación, excelente, pude trasladarme a los destinos que iba súper rápido

Cons:

La limpieza del lobby

2026-01-19 via Nuitee
A
Alejandro family_with_children mx
8
2026-01-18 via Nuitee
A
Angelica family_with_children mx
10
2026-01-14 via Nuitee
A
Alejandro family_with_children mx
9
2026-01-11 via Nuitee
J
Jorge Alberto couple mx
9
Lo mejor de lo mejor
Pros:

Todo bien

Cons:

La puerta de los baños

2026-01-08 via Nuitee
D
Dulce maria family_with_children mx
8
.
Pros:

La ubicación,y la tranquilidad

Cons:

Las camas eran muy duras, el control del aire no servia, igual estaría bien que cuenten con plancha de ropa

2026-01-08 via Nuitee